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  • Đã giải quyết

My microsoft "Outlook" account now requires me to sign into and open a new session when I open a new session.

After years of NO Problems, all of a sudden I am required to re-sign into Microsoft Outlook to sign in. It use to just open and be on my homepage. Using a Mac, firefox … (xem thêm)

After years of NO Problems, all of a sudden I am required to re-sign into Microsoft Outlook to sign in. It use to just open and be on my homepage. Using a Mac, firefox 94.0.2...? This use to come up rarely, now it's every time I awaken and sign into computer.

Đã được hỏi bởi ccstrand 1 ngày trước

Đã được trả lời bởi FredMcD 1 ngày trước

  • Đã giải quyết

Instagram Displays Texts in Icon and posts

Whats happening? I have already ticked "websites using their own fonts" Icons and Posts are displayed with text with no reason? Some stories you can see bust most of them… (xem thêm)

Whats happening? I have already ticked "websites using their own fonts"

Icons and Posts are displayed with text with no reason? Some stories you can see bust most of them are not displayed

Its the only site that has problem in firefox and you cant even do something, firefox turns it into a broken site.

Đã được hỏi bởi lostre5 1 tuần trước

Đã được trả lời bởi cor-el 1 tuần trước

  • Đã giải quyết

manually arranging extensions on the toolbar

Firefox has arranged my extensions alphabetically. I would prefer to group them functionally, or at least be able to separate those which have similar colors -- for examp… (xem thêm)

Firefox has arranged my extensions alphabetically. I would prefer to group them functionally, or at least be able to separate those which have similar colors -- for example, Grammarly and Evernote are both green and I sometimes click on one when I want the other. I would also like to have the one I use most at the far right of the toolbar.

Đã được hỏi bởi k8neville 2 ngày trước

Đã được trả lời bởi mwwagoner 2 ngày trước

  • Đã giải quyết

Shortcuts: sites you save OR visit – why can't I choose sites I save only?

This is a minor issue, but it's really annoying me. I like having certain pages pinned on the page that opens when I open a new tab; it's easier than always having to sea… (xem thêm)

This is a minor issue, but it's really annoying me. I like having certain pages pinned on the page that opens when I open a new tab; it's easier than always having to search through my many bookmarks for pages I use every day. But I find it really annoying and unhelpful – and also embarrassing, if another person is there – that Firefox only allows me to do this if I also allow it to display sites I've visited. The two should be completely separate in my opinion, like on Chrome. I can delete individual sites, but they're just replaced with other, even less relevant ones. So now I have a blank, useless new tab page, instead of a helpful one that shows me the sites I need to get to, because I don't want to risk a coworker, friend, or family member randomly seeing whatever sites I may have visited once or twice months ago. (This doesn't have to be extreme (porn, etc) to be embarrassing; I don't necessarily want people to see that I've been shopping for jewelry or hair dye or whatever.) It's just unprofessional and unnecessary. Thanks for fielding my complaint.

Đã được hỏi bởi peltafeldman 3 ngày trước

Đã được trả lời bởi TyDraniu 3 ngày trước

  • Đã giải quyết

Missing importnant interactive parts on website when using Firefox

I have been using Firefox as my main browser for a while and I like it. I have noticed that some interactive parts on some websites are missing when using Firefox. On the… (xem thêm)

I have been using Firefox as my main browser for a while and I like it.

I have noticed that some interactive parts on some websites are missing when using Firefox. On the other hand, when using Google Chrome everything works fine.

I am attaching 2 screenshots showing that the button "Start the Chat" is missing when using the Firefox browser compared to when using Google Chrome.

Why is that?

Đã được hỏi bởi Serafeim 4 ngày trước

Đã được trả lời bởi cor-el 3 ngày trước

  • Đã giải quyết

stopping Firefox asking to update pwd

Hello. I want to save my username in websites but not password, so I ended up saving the real username and a fake pwd (and I type it manually everytime I want to login). … (xem thêm)

Hello. I want to save my username in websites but not password, so I ended up saving the real username and a fake pwd (and I type it manually everytime I want to login). Is there a way for disabling Firefox asking to update the saved password (but keeping the 'fake' pwd saved)? Thanks.

Đã được hỏi bởi solquest3 5 ngày trước

Đã được trả lời bởi cor-el 5 ngày trước

  • Đã khóa

Instagram won't open

duplicate of /questions/1359208 and also moved from Firefox for iOS to Firefox section as you are using Firefox on a Mac. I have had an Instagram account for many years.… (xem thêm)

duplicate of /questions/1359208 and also moved from Firefox for iOS to Firefox section as you are using Firefox on a Mac.


I have had an Instagram account for many years. Two days ago it stopped coming up when I entered it on the Firefox web site bar. I tried turning off the enhanced tracking protection in the shield but it didn't help. I get Instagram on my iPhone and iPad so it is not a problem with my Instagram account. Why can't I get Instagram anymore on my iMac OS Version 10.14.6 on my Firefox browser?

Đã được hỏi bởi lmillender 6 ngày trước

  • Đã giải quyết

Impossible to log in to PSN

Hello, I have a long lasting issue of logging in to my Sony PSN account on Firefox on iOS. When I try to log in, following message (in Czech) shows: Připojení k serveru s… (xem thêm)

Hello, I have a long lasting issue of logging in to my Sony PSN account on Firefox on iOS. When I try to log in, following message (in Czech) shows: Připojení k serveru se nepodařilo navázat (18.758f1402.1637667594.2a7e98ef). It translates something like "Connection to the server was not possible to achieve." The issue is confirmed on Mozilla as on Chrome on the same Mac I do not have this problem. Also I can log throu android app, or Mozilla on android. So Mozilla for iOS is the only one causing the issue. Thank ou for looking into it. If necessary I am available for further questioning or help with investigation. Michal

Đã được hỏi bởi stoned.pot 1 tuần trước

Đã được trả lời bởi James 1 tuần trước

  • Đã giải quyết

Firefox freezing up and have to close all tabs out!

1. When I go into multiple tabs (maybe 3 or 4 at a time) it all of a sudden freezes and I cannot get into any of the tabs anymore nor close/X them out. I end up having … (xem thêm)

1. When I go into multiple tabs (maybe 3 or 4 at a time) it all of a sudden freezes and I cannot get into any of the tabs anymore nor close/X them out. I end up having to force quit and close out all tabs I was using.

2. It is also giving me a page that I use everyday not upload all the way which has never happened to me before. I attached a photo of what that page looks like.

Đã được hỏi bởi stein6565 1 tuần trước

Đã được trả lời bởi FredMcD 1 tuần trước

  • Đã khóa

apparently FVD speed dial was blocked by mozilla today. My saved dials need to be recovered somehow.

Apparently Mozilla disabled FVD speed dial for all users today. My speed dials were my link to business stuff I need. Can anyone help me restore the dials or somehow tran… (xem thêm)

Apparently Mozilla disabled FVD speed dial for all users today. My speed dials were my link to business stuff I need.

Can anyone help me restore the dials or somehow transfer them so that I can find them again?


Thanks david

Đã được hỏi bởi davidr9 1 tuần trước

Trả lời lần cuối bởi Seburo 1 tuần trước

  • Đã khóa

Speed dials dissapeared today.

My speed dial disappeared today. I have business logins saved by speed dial so I am a bit desperate. I have restarted both firefox and the computer. I think I was not … (xem thêm)

My speed dial disappeared today. I have business logins saved by speed dial so I am a bit desperate. I have restarted both firefox and the computer. I think I was not home when speed dial disappeared. I dont understand computers very well, I have mac OS 11.2.3. I don't know whether firefox was updated without my knowledge today. I have time machine and regular backups.

Đã được hỏi bởi davidr9 1 tuần trước

Trả lời lần cuối bởi Seburo 1 tuần trước

  • Đã giải quyết

Incorrect layout in normal mode, correct in private browsing

I'm using Firefox 94.0.1 on MacOS 12.0.1. When I visit www.tangerine.ca I see a screen that looks similar to a mobile device layout (attached). Not exactly the same, bu… (xem thêm)

I'm using Firefox 94.0.1 on MacOS 12.0.1. When I visit www.tangerine.ca I see a screen that looks similar to a mobile device layout (attached). Not exactly the same, but containing elements such as the hamburger menu and others that don't normally appear on this page.

When I visit the same site on the same computer using the same browser in private viewing mode it displays correctly. It also displays correctly on other computers and using other browsers. The problem is isolated to Firefox in normal mode on one specific computer.

I've deleted all cookies and cleared the cache entries for the site but the problem persists.

Note that "Responsive Design Mode" is off.

Any ideas what is being cached/used to cause this? There must be one more piece of information that I need to find and remove.

Đã được hỏi bởi fun.tr6 1 tuần trước

Đã được trả lời bởi fun.tr6 1 tuần trước

  • Đã giải quyết

Home Page Icon Diasappears!

The Home page icon only appears in the tool bar of the page I've designated as the Home Page. As soon as I click a link on that page, the icon disappears. The only way I … (xem thêm)

The Home page icon only appears in the tool bar of the page I've designated as the Home Page. As soon as I click a link on that page, the icon disappears. The only way I can get the home page back is the create a new tab/window. Earlier versions of Firefox on other machines in the house don't have this problem. Not acceptable.

Đã được hỏi bởi wbps 1 tuần trước

Đã được trả lời bởi ARMAN KHAN 1 tuần trước

  • Đã giải quyết

Copy text from address bar (not the URL of the current page)

Looks like this question was asked twice before with no response: https://support.mozilla.org/en-US/questions/1354750 https://support.mozilla.org/en-US/questions/1331182 … (xem thêm)

Looks like this question was asked twice before with no response:

https://support.mozilla.org/en-US/questions/1354750

https://support.mozilla.org/en-US/questions/1331182

I frequently paste text into the address bar to copy it and paste somewhere else. This is very useful for a variety of reasons (e.g. speed, strips text of formatting) but for some reason a recent Firefox update makes it so if you paste text into the address bar and then copy it, you will actually have copied the current page's URL - not the intended copy.

How do we reverse this unexpected and undesirable behavior?

Đã được hỏi bởi ronny 1 tuần trước

Đã được trả lời bởi cor-el 1 tuần trước

  • Đã giải quyết

Firefoon Mac won't load Instagram

Starting this AM, Instagram won't load (MacOS 11.6; Firefox 94.0.1) -I just get a greyed out IG icon. The problem does not happen either on Firefox Mobile or on Safari,… (xem thêm)

Starting this AM, Instagram won't load (MacOS 11.6; Firefox 94.0.1) -I just get a greyed out IG icon. The problem does not happen either on Firefox Mobile or on Safari, or on any other website I've tried on the Mac.. The very first time I tried this morning I got an error message about some technical problem with connecting, but now don't even get that. I have closed and restarted Firefox and rebooted the Mac. (Also turned off any adBlockers -- although when Firefox *thinks* it's finished loading IG there are no ad servers or trackers shown.)

Đã được hỏi bởi Madrikh 1 tuần trước

Đã được trả lời bởi Madrikh 1 tuần trước

  • Đã giải quyết

Unwanted drop down menus appear and get in the way of working with the site

I need to know how to stop the menus from opening -and keeping me from working with what I'm on - including bank statements. The subjects on the menus are not unlike tho… (xem thêm)

I need to know how to stop the menus from opening -and keeping me from working with what I'm on - including bank statements. The subjects on the menus are not unlike those I see on the Firefox pull down menus! I can't explain it - do you know what I'm talking about????? THANKS!

Đã được hỏi bởi maggiem14 1 tuần trước

Đã được trả lời bởi TNorth 1 tuần trước