Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

My bookmarks are gone. I tried to restore the backups and it says "Unable to process the backup file."

I refreshed Firefox because it kept crashing and loading slowly. My bookmarks didn't come back, and none of the backups will restore. I get the message "Unable to process… (xem thêm)

I refreshed Firefox because it kept crashing and loading slowly. My bookmarks didn't come back, and none of the backups will restore. I get the message "Unable to process the backup file." All the backups have zero bytes, but they show the number of items. There's also a message when I reopen Firefox that says "The bookmarks and history system will not be funtional because one of Firefox's files is in use by another application. Some security software can cause this problem." but nothing else is running. I restarted my computer and it still says that. I tried deleting the favicons.sqlite and places.sqlite files and it made that message go away, but I still got the "Unable to process the backup file" message when I tried to restore my bookmarks.

Asked by helpPleez 2 tháng trước

Last reply by FredMcD 2 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Unable to recover bookmarks after update on MAC, nothing has worked!

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is ha… (xem thêm)

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is happening), When I try to import from the Auto-Backups (I did not make manual saves), it says Unable To Recover File.

I have looked in the browser for profiles, and it shows only the one currently in use, no old profiles show.

Any help would be appreciated!

Asked by Rupi 9 tháng trước

Answered by cor-el 9 tháng trước

  • Đã lưu trữ

I lost bookmarks of all my life / Need Help to repair them please

Hello, I'm a little angry right now because I have lost bookmarks of all my life and I need your help to repair it please? I don't know why but somehow, Firefox which I … (xem thêm)

Hello,

I'm a little angry right now because I have lost bookmarks of all my life and I need your help to repair it please? I don't know why but somehow, Firefox which I use for years ; (Thx by the way) ; corrupted my data on the run...? I started Firefox again but, no extension, no bookmarks, etc.. I Have kept a backup of all this FF profile, just in case.

My 1st step was to try to get a new profile a import my previous data from Firefox Sync - but somehow , I'm angry at myself again for not understanding how FF Sync work, no data from FFSync updated my data - It stayed like this for a long time , like a new profile without data (I used Xmarks before so I thought it was replacing it).

2nd step: I tried to load all bookmarks-xxx.jsonlz4 located in the bookmarkbackups folder from the FF bookmarks tools (Import / export ; etc). FF seems to see all the bookmarks but can't load them. What is really important here is that FF backed up files for like a month and even my oldest file is unusable  : bookmarks-2019-01-19-xxx.jsonlz4 !!

3rd step: I tried to get my data back from FF files, in bookmarks files like bookmarks-2019-01-19-xxx.jsonlz4 from the bookmarkbackups folder. Someone pointed me to use the https://www.jeffersonscher.com/ffu/bookbackreader.html website but all the jsonlz4 files in the bookmarkbackups folder seems corrupted (or the format of files changed and his tool may need to be updated ?)

Example : File name: bookmarks-2019-01-19_2392_mKZssqkWMZt+Mqt-HOi68A==.jsonlz4; Size: 283114; last modified 18/01/2019 à 12:38:42 (failed JSON parsing: SyntaxError: Unexpected token in JSON at position 21928) Note: To try a different file, reload this page Can't seem to acces the step 2 part even after waiting longer

4th step: tried to get old Backup of my FF Profiles with Windows 10 Shadow Copy System, "Shadow Explorer" or "System Restore Explorer" Found 3 backup wich I restored also, all bookmarks seems to get the same problem. I think I'll need to look in to this because It's not official Windows tools, but I'm really disapointed here.. I think I'll put them on md5sum tools to compare them for a start.

5th step : tried to repair my <places.sqlite> a (80MB files) which I found renamed to sqlite.corrupt. With the help of http://www.froebe.net/blog/2015/05/27/error-sqlite-database-is-malformed-solved/ , all I can get is a empty database at the end, but Im not a sqlite expert so if anyone has an idea :-)

So please, any help on this matter would be greatly appreciated.

Thank you. (and sorry for my english)

Asked by silou 1 năm trước

Last reply by jscher2000 1 năm trước

  • Đã lưu trữ

all my bookmarks have disappeared

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Whe… (xem thêm)

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Where did they go? WHY did they go? I want them back.

Asked by Tirsh 1 năm trước

Last reply by FredMcD 1 năm trước

  • Đã lưu trữ

All of my bookmarks are gone. Firefox wasn't even shut down, only minimized. I had bookmarks earlier today, now they are all gone

Using Macbook Pro. I had my computer sleeping and Firefox minimized. I had bookmarks earlier and a bunch on the bookmarks toolbar....now I have nothing. When I go to vi… (xem thêm)

Using Macbook Pro. I had my computer sleeping and Firefox minimized. I had bookmarks earlier and a bunch on the bookmarks toolbar....now I have nothing.

When I go to view all bookmarks > Import > Restore, I have no dated backups listed at all. Nothing. Has it all been lost? Do I have no Firefox profile backups? Any way to get this information back?

Asked by gtessler 1 năm trước

Last reply by cor-el 1 năm trước

  • Đã lưu trữ

I just updated firefox and lost access to all my bookmarks previously available in pre-updated firefox. This is unacceptable.

i just updated firefox and lost ALL of my bookmarks. The answers and solutions provided in your forums have been completely USELESS. Never happened with previous updates.… (xem thêm)

i just updated firefox and lost ALL of my bookmarks. The answers and solutions provided in your forums have been completely USELESS. Never happened with previous updates. This is unacceptable. Mozilla should be held accountable if this matter is not rectified immediately. Years of bookmarks gone.

Asked by reallyupset 1 năm trước

Last reply by jscher2000 1 năm trước

  • Đã lưu trữ

All my bookmarks including auto backups have vanished. How might I get them back?

Firefox did an update last night and loging in this morning all my bookmarks have disappeared. "Ok, don't panic" I tell myself," go online and find a solution". That is a… (xem thêm)

Firefox did an update last night and loging in this morning all my bookmarks have disappeared. "Ok, don't panic" I tell myself," go online and find a solution". That is all fine except the only profile folder/file I can find is today's. No auto backups in sight. Nothing.

Any ideas please?

Asked by twilko69 1 năm trước

Last reply by jscher2000 1 năm trước

  • Đã lưu trữ

firefox update wiped out all my bookmarks

Version 63.0.1 wiped my bookmarks out. Please spare me your solution "How to restore Firefox bookmarks" it's nothing, but a loop that explains absolutely nothing...! … (xem thêm)

Version 63.0.1 wiped my bookmarks out. Please spare me your solution "How to restore Firefox bookmarks" it's nothing, but a loop that explains absolutely nothing...!

Asked by Whard 1 năm trước

Last reply by cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Since an update my bookmarks can´t be found, replaced or restored, it claims the system is in use somewhere else.

I can't restore bookmarks or create new ones since a firefox update. It is like the whole bookmark tool stopped working. There is a red note saying the the system (or fil… (xem thêm)

I can't restore bookmarks or create new ones since a firefox update. It is like the whole bookmark tool stopped working. There is a red note saying the the system (or file) is in use somewhere else, which it is not.

Asked by KatarinaSjogren 1 năm trước

Answered by Scribe 1 năm trước

  • Đã lưu trữ

I am losing recent bookmarks

I am losing all of my new bookmarks with no crash. I usually save all of mine to folders on the Bookmarks Toolbar. I lost individual links and sub-folders containing li… (xem thêm)

I am losing all of my new bookmarks with no crash. I usually save all of mine to folders on the Bookmarks Toolbar. I lost individual links and sub-folders containing links under multiple folders on this toolbar. Unfortunately my last manual backup is about a week ago. All of those bookmarks from the backup are still there.

I wish Mozilla would at least create an "automatic" bookmark backup feature if this is going to happen.

Asked by jeffer23 1 năm trước

Last reply by jeffer23 1 năm trước

  • Đã lưu trữ

Just upgraded and bookmarks are missing and I've tried alot of fixes without success

When walking through the FF troubleshooting page on missing bookmarks I got to the Library and Restore / Backup Bookmarks and then got the error Unable to Process the Ba… (xem thêm)

When walking through the FF troubleshooting page on missing bookmarks I got to the Library and Restore / Backup Bookmarks and then got the error Unable to Process the Backup File.

Earlier I had tried the Profile change as suggested to "place.sqlite.old and that didn't work.

I did find these files (see screenshot) but I don't know how to use them. Thanks for any help. (I knew I shouldn't have updated!!)

Asked by davidjfay 1 năm trước

Last reply by cor-el 1 năm trước

  • Đã lưu trữ

After new update I lost all my bookmarks, I can't restore them and I can't even create new ones, how can I fix that?

The bar where all my bookmarks should be is empty and button for making bookmarks just doesn't react to anything. I tried restoring them, it said its can't be restored. … (xem thêm)

The bar where all my bookmarks should be is empty and button for making bookmarks just doesn't react to anything. I tried restoring them, it said its can't be restored.

Asked by Kosinsky 1 năm trước

Last reply by jscher2000 1 năm trước