Diễn đàn hỗ trợ Firefox

My browser is not working as it should. Several sites do not work anymore and the browser keeps crashing. I'd like to refresh the browser, but the button is missing. I tried going to troubleshooting mode, but the button is not there either.

Not sure if uninstalling would do the same thing? Just not sure what is the best way to refresh. Thanks for any help!

In the Security Measures overview, under Manage Passwords, I see the following: 3 passwords may have been exposed through data breaches.

All 3 websites with data breaches belong to Facebook.

I permanently deleted all Facebook accounts more than 3 years ago.

Without Facebook accounts, I can't and don't need to change my passwords, right?

Thanks and regards

Hi, Since three or four months, whenever I log into Outlook live, either on Mac or Windows PC, I get a security warning saying that the information will not be secure (Please see attachment.) When I log into the same account, from Edge for example, I do not get the warning popup. I really enjoy using Firefox and would love to continue but this case is worrying me a bit. Any idea to help? Thank you very much, Mathieu B.

Despite having the setting "Ctrl+Tab cycles through tabs in recently used order" selected, CTRL-Tab has suddenly stopped cycling tabs in the most recently used order. Firefox behaves as if the setting is disabled. This is the third time I've experienced this issue in the past year, and every time the only solution that worked was to create a new profile. It is exhausting to get a new profile back to exactly how the old profile was, and it's something I shouldn't have to do.

Scenario: I am on Windows 11 (though I think this has also happened to me on Windows 10), currently using version 146.0.1 (though this has happened on previous versions). CTRL-Tab cycles in the most recently used order just fine for several months, then it suddenly doesn't—this happens in the middle of an active session, i.e., not after a restart of the browser nor the computer itself. I have four add-ons, none of which control tab cycling, nor have I added/removed any add-ons nor changed any of their settings since their initial installation many months ago.

What I've tried:

• Disabling/re-enabling the setting (even though it is already checked)
• Disabling/re-enabling the config browser.ctrlTab.sortByRecentlyUsed
• Restarting Firefox normally
• Restarting with add-ons disabled—note that the issue persists even with add-ons disabled
• Disabling the setting, then restarting Firefox, then re-enabling the setting
• Restarting the computer

It's the same thing described in this Reddit thread. What else can I try?

I have at least one question on the support forum which has never been answered. So I went to Bugzilla, and discovered dozens of YouTube issues under the Open/Unconfirmed status.

I can reproduce my problems. I'm sure others can reproduce their problems. Nothing is done. NOT EVEN admitting there is a problem.

If I can't use YouTube on Firefox (I can't), then why am I using FF? It is one of the biggest sites on all of the internet. But FF apparently doesn't care if it doesn't work.

What. Is. Going. On?

(See the attached image... the big blank space is where the video should display)

Stupid mistakes were made - I reinstallted windows and when I opened firefox I realized, that I did not know my password and also was not sure about the mailadress. I finally found an account with my mailadress but reset the password - it said that all data in the account will be deleted if I do that.

I got the old files recovered, but everytime I copy paste the old key4, login and cert file... nothing changes withing the browser. If I copy the whole old profile folder and exchange it with the new one and then I open firefox it just says "profile could not be found" and then firefox closes.

Is there any chance of recovering my old saved passwords or did I screw up entirely ?

Hi, I have a pinned a website that will not show its icon (it won't when unpinned either).

Using the latest FF, Edge will show an icon. Is there a way to refresh FF and make it refetch the correct icon?

Thanks

Photo of the icon I do get.

Tried everything Please help how to get back my bookmarks on Firefox on my Imac This sometimes happens when install overnight usually view..side bar...bookmarks works but not this time the toolbar bookmark shows empty????

I seem to have lost all of my bookmarks & i have tried to Import and backup / restore in manage bookmarks tab but all i get is a message "unable to process the backup file" plus when i tried to bookmark a web page by clicking on the Star bookmark icon nothing happens now for some reason. Was there an update as this only just started around 2 days ago

Hello,

I have been using Firefox for many years and also have Bitdefender Security Premium running on my devices. Unfortunately, I am getting more and more messages like the following:

Function: Online threat protection

firefox.exe attempted to connect to ads.mozilla.org using an untrusted certificate. We blocked the connection because untrusted certificates are issued by unrecognised certification authorities.

However, I can confirm that Firefox and the add-ons are all up to date. But I also trust Bitdefender, as this message will not have come out of nowhere. What can I do to get everything working properly again? Thank you. Kind regards, NaIch

Translated with DeepL.com (free version)

I created a firefox profile from another, so I start with the same saved passwords and bookmarks which is nice.

Now I want to sync this new profile with the sync service of the mozilla account.

First, I tried to use the same mozilla account I was using for the original profile (which would be ideal), but I get an error saying: This account is already in use.

OK, so I thought, instead, I could use an alternative mozilla account to sync this new copied profile, but, when I try to register/login with another account I get this other error:

This profile was previously synced with a different account.

To keep your data organized and secure, each Firefox profile can only be synced with one account. To log in using ***@***, you must create a new profile.

Isn't there anyway to sync this new profile to a mozilla account? What's the whole point of copying profiles if you, after, cannot sync it? :/

I have autofill turned on, and it works (almost). The address fields are completed, but left in yellow highlight, and when I try to submit the form, it isn't accepted. I have to manually enter and then delete a character for they yellow highlight to clear - and then the form submission works. It's happening with more sites now.

Is there a solution?

Hi,

Using the new profile manager, is there a way to launch Firefox using a specific profile?

I like the new Profile manager feature! As I understand it, it is completely separate from the old way of managing profiles with "firefox -p" and about::profiles. One feature of the old system that I really liked was the ability to launch Firefox with a specific profile. I was using this to create separate shortcuts to launch my Personal profile or my Work one. Is this possible with the new profile management system? I know that there is an option to select a default profile - but this is not as useful as that means that the same profile would always be used.

Thanks!

We have been unable to find an explanation of what components of the password file data, like created & modified date, can be included nor any formatting requirements. Is following the format of the Exported CSV password file adequate?

Hello,

I'm trying to access a dropdown menu on trafficjunky.com but the menu is not functioning correctly and will not load. When I select the dropdown, it opens a small blank white box that should fill with options, and I should have the ability to free type as well so I can search for a location. This does not happen, the only thing that happens is what you can see in the picture and free type is not functioning.

I have cleared cookies and cache numerous times, updated my browser, deactivated extensions, turned off performance settings, and have tried both troubleshooting and incognito modes as well. I am not running ad blockers or themes on Firefox.

Any advice you can provide is appreciated!

Thank you, Kyle