Diễn đàn hỗ trợ Firefox

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was some change at the bank so I sent the letter below to my bank.

Further experimenting with Microsoft Edge and Firefox leads me to believe the issue may be with recent changes to firefox. The attached jpg file shows the problem, though not a solution.

I would be curious to know if there is some (new) setting in Firefox to correct the problem.

Text of letter to bank:

re: document access on site

You have evidently made some changes in your account display and I have to tell you there are issues with it.

Previously the account document came up as PDF. Today I accessed the current statement and immediately noticed the change in display format.

I usually do two things here. First I print the document. The print button worked as expected. Next I SAVE a copy for future reference. The download button DID NOT WORK.

I had to use the print save to file function. This is where I found the problem. I saw this when I checked my print queue as well. Instead of PDF the document is now PDF.js viewer.

I have to ask why you went to java script when the original PDF format worked properly every time?

On the plus side, my pdf viewer still reads the saved file. It is the unnecessary print to file step to which I object.

I am not at all happy with this change and would encourage you to return to the previous process. Since it was NOT BROKE I am at a lost to understand WHY YOU FIXED IT.

I recently refreshed my FF installation. Before I did that I had configured my tab settings to always display the x icon (close tab) in all active tabs. After the refresh, the x icon is gone for all tabs.

I cannot remember what I did to get them to display originally. I've tried to do this in the userchrome.css file. But it didn't work. Let me know if you have a solution.

I'm stuck in an endless loop in Firefox for Linux (MX Linux) whenever Cloudflare is used as security.

"Performing security verification

This website uses a security service to protect against malicious bots. This page is displayed while the website verifies you are not a bot."

I click "verify you are human" and it just loops back to the very same challenge. It isn't broken in other web browsers like Vivaldi for Linux. Or Firefox in Windows 11. Just Firefox for Linux.

It has been this way for months.

As of today, every single time I try to download something, Firefox instantly cancels it and I'm not sure what the issue is. I've disabled adblock and Malwarebytes and refresh Firefox—same issue. Hitting retry from the download panel works but I can't figure out why the first download attempt is always cancelling, even if it's the same file. I'm not even downloading big files.

I am not able to copy and paste in Firefox while using Microsoft Office for the web. I can in the same documents using Chrome & Edge I have searched the web and tried every setting I could find but can still not use copy and paste

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I am confused. Thank you for your prompt assistance.

Whenever I launch a YouTube video, It starts then the whole page freezes. No links work and no menus shows up when I click my mouse. I can do nothing to get the video to unfreeze. All I ca do is close the window.

How can i change bookmarks menu so it will close after choosing. Ive searched and only found option to stay open, (Option to not close menu when opening new tab)... Not what im wanting, I want to open bookmarks choose and have it auto close the side bar of bookmarks. Maybe even auto closing the link folders opened. Windows 11.

I wanted to try the new split screen feature. The guide says you need the latest version 149. When I check 'About Firefox' it says I have version 140.9 but it also says 'Firefox up-to-date'. Could you advise how I can update to latest version 149 please?

Running Firefox in Kinoite - whenever I set a page to Reader view it is blank.

I have restarted in troubleshooting mode and it works, so I followed all the steps to try to identify what the problem is but nothing has worked.

I tried:

- Troubleshooting mode - worked - Disabling hardware acceleration - did not work - Disabled all extensions - did not work - Switched to default theme - did not work

Anyone any ideas?

TIA

I recently switched operating systems from W11 to Linux (Zorin), and installed a new copy of Firefox. I rely on local web pages I have written for some of my work, but the new copy of Firefox does not find the file. For example, when accessing an image, e.g., file:///magrathea/dmpase/home/index/coastal24.png, Firefox gives the message:

File not found Firefox can’t connect to the server at local file What can you do about it? Check to make sure you’ve typed the website address correctly.

The address is correct, that is, the file resides at: /magrathea/dmpase/home/index/coastal24.png and the user does have permissions to read the file. I've tried adding up to five '/' characters to the beginning, and I have turned off all of my installed add-ons, but without success.

An apparently related problem is that double clicking on a '.htm' file also changes the address, for example, from '/home/dmpase/Desktop/index.htm' to 'file:///run/user/1000/doc/f07a8988/index.htm'

And finally, the "Brave" browser is able to read the files with no errors.

How do I fix this for Firefox?

In previous versions of Firefox, using an alternative search engine was seamless: I just typed my keywords and clicked the specific search engine icon.

With the current update, the workflow is much longer. Now I have to:

1. Type the keywords 2. Click the dropdown arrow 3. Select the alternative search engine icon 4. Hit Enter

Why was this UX change made? It feels like a step backward.

Two weeks ago I started getting popups telling me to use tab groups (pic below). I have no settings governing tab groups, I did not update Firefox, I didn't enable or change anything.

How to I turn this off?

Win10 140.8.0esr 64bit

AV1 Hardware Acceleration stopped working. In about:support->Media->Codec Support Information Firefox states that Harware Decode AV1 is supported but it uses only Software Decoding. AV1 worked perfeclty before in Firefox, is still working in other browsers and apps in my system.

System Specs: Ubuntu 24.04 LTS 6.17.0-19-generic Asrock Intel Arc A380 Firefox 149.0 (64-bit)

export LIBVA_DRIVER_NAME=iHD export LIBVA_DRM_DEVICE=/dev/dri/renderD129 export MOZ_DRM_DEVICE=/dev/dri/renderD129

vainfo libva info: VA-API version 1.20.0 libva info: User environment variable requested driver 'iHD' libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so libva info: Found init function __vaDriverInit_1_20 libva info: va_openDriver() returns 0 vainfo: VA-API version: 1.20 (libva 2.12.0) vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 24.1.0 () vainfo: Supported profile and entrypoints

     VAProfileNone                   :	VAEntrypointVideoProc
     VAProfileNone                   :	VAEntrypointStats
     VAProfileMPEG2Simple            :	VAEntrypointVLD
     VAProfileMPEG2Main              :	VAEntrypointVLD
     VAProfileH264Main               :	VAEntrypointVLD
     VAProfileH264Main               :	VAEntrypointEncSliceLP
     VAProfileH264High               :	VAEntrypointVLD
     VAProfileH264High               :	VAEntrypointEncSliceLP
     VAProfileJPEGBaseline           :	VAEntrypointVLD
     VAProfileJPEGBaseline           :	VAEntrypointEncPicture
     VAProfileH264ConstrainedBaseline:	VAEntrypointVLD
     VAProfileH264ConstrainedBaseline:	VAEntrypointEncSliceLP
     VAProfileHEVCMain               :	VAEntrypointVLD
     VAProfileHEVCMain               :	VAEntrypointEncSliceLP
     VAProfileHEVCMain10             :	VAEntrypointVLD
     VAProfileHEVCMain10             :	VAEntrypointEncSliceLP
     VAProfileVP9Profile0            :	VAEntrypointVLD
     VAProfileVP9Profile0            :	VAEntrypointEncSliceLP
     VAProfileVP9Profile1            :	VAEntrypointVLD
     VAProfileVP9Profile1            :	VAEntrypointEncSliceLP
     VAProfileVP9Profile2            :	VAEntrypointVLD
     VAProfileVP9Profile2            :	VAEntrypointEncSliceLP
     VAProfileVP9Profile3            :	VAEntrypointVLD
     VAProfileVP9Profile3            :	VAEntrypointEncSliceLP
     VAProfileHEVCMain12             :	VAEntrypointVLD
     VAProfileHEVCMain422_10         :	VAEntrypointVLD
     VAProfileHEVCMain422_10         :	VAEntrypointEncSliceLP
     VAProfileHEVCMain422_12         :	VAEntrypointVLD
     VAProfileHEVCMain444            :	VAEntrypointVLD
     VAProfileHEVCMain444            :	VAEntrypointEncSliceLP
     VAProfileHEVCMain444_10         :	VAEntrypointVLD
     VAProfileHEVCMain444_10         :	VAEntrypointEncSliceLP
     VAProfileHEVCMain444_12         :	VAEntrypointVLD
     VAProfileHEVCSccMain            :	VAEntrypointVLD
     VAProfileHEVCSccMain            :	VAEntrypointEncSliceLP
     VAProfileHEVCSccMain10          :	VAEntrypointVLD
     VAProfileHEVCSccMain10          :	VAEntrypointEncSliceLP
     VAProfileHEVCSccMain444         :	VAEntrypointVLD
     VAProfileHEVCSccMain444         :	VAEntrypointEncSliceLP
     VAProfileAV1Profile0            :	VAEntrypointVLD
     VAProfileAV1Profile0            :	VAEntrypointEncSliceLP
     VAProfileHEVCSccMain444_10      :	VAEntrypointVLD
     VAProfileHEVCSccMain444_10      :	VAEntrypointEncSliceLP