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  • Đã giải quyết

Firefox Crash on Program Startup - WIndows 7

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would l… (xem thêm)

Hello there - hoping for a hand to fix this. Several months ago Firefox crashed while it was in use - void of any update process. Upon reopening, the main window would launch and before any tabs could load it would crash again. I attempted to open in troubleshoot mode with the identical result. I gave it a break and used Chrome but in returning to this issue today the same has occurred. This time after the troubleshoot mode crash, I uninstalled Firefox and re-installed fresh (this was an upgrade from v89 to v92). Upon opening post update the browser crashed again. Each time this happens I have received a crash report screen which I accepted and it was reported as successfully submitted. However, when I open the crash report folder only two appear to have been saved - one old from the first occurrence (6/2021) and one from today(8/10/21). Both of these are linked below for review.

This is on an older Windows 7 machine that honestly I know should be updated but this is only used for light gaming and web surfing and I am not interested in an OS upgrade as I disagree with with the business practices of Microsoft - I find their policies are rather intrusive as a consumer.

I hope I've given enough information about the issue here and my system, thanks in advance for any help!

-J

System Info Intel I7 4770K 16gb RAM Geforce GT1060 Gigabyte Z97 Motherboard

Early instance of crash report in June 2021: Crash ID: bp-1fce2514-da15-4ff1-9e4c-7d0510210622 Most recent crash report from earlier today (8/10/21): Crash ID: bp-e888ef81-491c-42ae-9878-124970210810

Đã được hỏi bởi jalbyx 1 tháng trước

Đã được trả lời bởi FredMcD 1 tháng trước

  • Đã giải quyết

Firefox opens in tiny window after latest update.

Firefox opens in a small box at the top left of the computer screen about 1/9 the size of the viewing area. I have to click on the "maximize" icon (the square box(es)twi… (xem thêm)

Firefox opens in a small box at the top left of the computer screen about 1/9 the size of the viewing area. I have to click on the "maximize" icon (the square box(es)twice to get a normal viewing screen. Note: I am not referring to "full screen." This began after the last Firefox update. I have cleared the cache, cookies, data, etc. and startup cache and restarted Firefox and the computer. I haven't "Refreshed" Firefox, yet, because I don't want to go through the hassle of putting everything back together if it isn't going to work. How do I get Firefox to open in a "maximized" window?

Đã được hỏi bởi Ché McGuire 4 tháng trước

Đã được trả lời bởi FredMcD 4 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

HP update messed with FF startup

d/l an HP update (my computer & printer)& my blank screen has been replaced with pics from Bing (my preferred browser). it also screwed up a few other things but … (xem thêm)

d/l an HP update (my computer & printer)& my blank screen has been replaced with pics from Bing (my preferred browser). it also screwed up a few other things but i mostly fixed them. went into about:config, found blank screen, set it to true but every time i go into a new tab, those stupid pics come back & not my blank screen. its been too long since i did anything in about:config & just can't remember how to fix this.

oh yeah, it took out the stuff at the top of my screen like cut, copy, paste & when i put printer back, it is faded out & will no longer work.

Help!

Đã được hỏi bởi mcangelkitty 11 tháng trước

Đã được trả lời bởi jscher2000 11 tháng trước