Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã giải quyết

Why ESR Updates on macos ventura?

Macos Ventura: Greetings, When I started getting msgs saying my browser was no longer supported, I checked my version. Firefox says i have v115esr and that it is "up t… (xem thêm)

Macos Ventura:

Greetings,

When I started getting msgs saying my browser was no longer supported, I checked my version. Firefox says i have v115esr and that it is "up to date" - i.e. no update available at this time. I assumed I was getting the brush off from those web sites.

Why did Firefox not bring me up to v124? I get a "download update" probably once a month. It's been giving me a new variation of 115esr all along.

I've now downloaded 124 from your site. What do I need to do so that I stay current in the future? Thanks John

Được hỏi bởi jnehera 1 tuần trước

Được trả lời bởi James 6 ngày trước

  • Đã giải quyết

Unable to auto-update firefox for few versions in a row (have to download installer every time)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I clic… (xem thêm)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I click to restart browser and apply update (this should close browser and display update install bar) nothing happens - browser simply closes. When I launch it again and go into "about firefox" again I see spinning circle next to "installing update". Of course this update never installs. When I close it for 2nd time and go into "about firefox" it goes back to "update ready to install, click to restart" - and again, when I click it browser simply closes without restarting and installing update. I tried removing my profile, using safe mode, disabling antivirus. Issue seems to be related to firefox itself. I also tried removing mozilla maintenance service but it did not help. Does anyone have any idea what could be causing this? For now only way for me to update firefox is manually download full installer from website and then it installs latest version without any problems - until next month comes and I have to update it again.

Được hỏi bởi Piterk 1 tháng trước

Được trả lời bởi Piterk 1 tuần trước

  • Đã khóa

cannot get browser to update

duplicate of /questions/1443841 thread. I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of u… (xem thêm)

duplicate of /questions/1443841 thread.

I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of updates it says the update fails. I ran it in troubleshooting mode and the problem still exists. I restarted my computer and the problem still exists. I am using a mac running on Monterey. How can I get it to auto update again? (and even though it says failed to check for or install updates, it looks like I do have the latest version of firefox)

Được hỏi bởi pzioga 1 tuần trước

  • Đã khóa

Getting started

duplicate of /questions/1443809 thread. I need help with everything to do with email so what is your email address or what is your phone number so I can ask my questions… (xem thêm)

duplicate of /questions/1443809 thread.

I need help with everything to do with email so what is your email address or what is your phone number so I can ask my questions ?

Blaine McKearney, [removed email and phone# from public support forum] Calgary, Alberta , Canada .

Được hỏi bởi loomac 1 tuần trước

  • Đã giải quyết

Firefox Move from ESR to 124

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the… (xem thêm)

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the ESR version. How do I ensure new version has all log in, contacts and history?

Được hỏi bởi tonytraf 3 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tuần trước

  • Đã giải quyết

Firefox Hangs Upon Launch, Cannot Connect to any Websites (Mac Sonoma)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarte… (xem thêm)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarted computer several times. Have spent several hours trying multiple community suggestions to now avail.

I am not a programmer, but am able to follow instructions. I clearly need someone to hold my hand and walk me through the solution. (I even checked out the Kaspersky suggestion, but cannot install it because Firefox cannot connect to the Internet.)

I have downloaded and saved "Raw Data.docx" and "Application Basics tex.docx" from one of the crash reports.

P.S. On this question form Firefox guessed that my operation system was Mac OS x 10_15_7, but it is 14.4

Julian

Được hỏi bởi julian.donahue 2 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tuần trước

  • Đã giải quyết

Mozilla new security product

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember tha… (xem thêm)

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember that exact price). It said that I would receive an email from Mozilla with download instructions. it's been a few weeks and I have not gotten any email. Does anyone know if Mozilla offers any such software or did I get scammed? I'm pretty good about seeing scams but Ive used Firefox and Mozilla for years and trust them. Maybe that's why I wasn't as careful as I should have been.

Thanks for any help that you can provide. Ron

Được hỏi bởi ron.hull 2 tuần trước

Được trả lời bởi ron.hull 2 tuần trước

  • Đã giải quyết

Cant import old profile

Hello! I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same de… (xem thêm)

Hello!

I'm writing because I cant seem to import my old profile using this [tutorial]. I have followed it thoroughly, and every time I open firefox its still the same default page that you get when u first download the browser.

Được hỏi bởi Lunarinqs 3 tuần trước

Được trả lời bởi Lunarinqs 3 tuần trước

  • Đã giải quyết

Firefox manual update with Linux Ubuntu

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The worl… (xem thêm)

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The world is telling me to upgrade my browser. 2. Mozilla tells me "Note: If you use your Linux distribution's packaged version of Firefox, you will need to wait for an updated package to be released to its package repository. This article only applies if you installed Firefox manually (without using your distribution's package manager)." 3. There will never be an updated package because LTS has ended. 4. IS THERE A WAY TO MANUALLY INSTALL A NEWER BROWSER LIKE FIREFOX 123?

Được hỏi bởi Jim 1 tháng trước

Được trả lời bởi Jim 1 tháng trước

  • Đã giải quyết

What is the Firefox Installer?

I'm trying to migrate to the newest version of Firefox on an old installation of Fedora. I've downloaded and unpacked the installation files but can't identify the insta… (xem thêm)

I'm trying to migrate to the newest version of Firefox on an old installation of Fedora. I've downloaded and unpacked the installation files but can't identify the installer. All I probably need is the name, as I know how to make it executable and run it once I know what file it is.

Được hỏi bởi sideburns 1 tháng trước

Được trả lời bởi sideburns 1 tháng trước

  • Đã khóa

Firefox not working

Locking this thread, please continue here: [/questions/1439889] Hi I downloaded firefox but it's not working it's keep giving me error. Anyone please … (xem thêm)

Locking this thread, please continue here: [/questions/1439889]
Hi

I downloaded firefox but it's not working it's keep giving me error.

Anyone please

Được hỏi bởi jasime 1 tháng trước

  • Đã giải quyết

CAN NOT find the file path location of Firefox.exe application.

Hello, James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate i… (xem thêm)

Hello,

James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate it in File Explorer. I have done an entire (C:) drive search and turned up nothing. C:\Users\(username)\AppData\Local\Mozilla Firefox does not exist in my file system. I am at a loss here and it's driving me bonkers!

Được hỏi bởi jbab52 2 tháng trước

Được trả lời bởi Paul 2 tháng trước

  • Đã giải quyết

Updating Firefox failed

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the ti… (xem thêm)

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the time when using Firefox). It will recommend me to download the newest version from the website, but then the CDN will and I will be presented with the "connection was reset" error. This happens both on my Windows 10 and Windows 11 machines. Both are running Firefox 116.0.3.

Funnily enough I tried to see if I could download the newest version on Edge (Chromium), which it could but the version I got from the website was the same version I have now. I wonder if this is something to do with my region as I'm based in China and I'm aware that some software can have...problems.

Also, when trying to download version 122.0, it is fantastically slow and will often fail to complete.

Is there anything that could be suggested as I really don't want to use Edge.

Được hỏi bởi 小白龙1313 2 tháng trước

Được trả lời bởi 小白龙1313 2 tháng trước

  • Đã giải quyết

Linux build for aarch64 platform

Hello, please is there any chance to add Firefox download for Linux and aarch64 platform to the download list? The attached image shows that you currently offer a binary … (xem thêm)

Hello, please is there any chance to add Firefox download for Linux and aarch64 platform to the download list? The attached image shows that you currently offer a binary package for the aarch64 platform only for Windows. Thank you.

Được hỏi bởi Jaromír Velbloudovič 2 tháng trước

Được trả lời bởi zeroknight 2 tháng trước

  • Đã giải quyết

Lost bookmarks and passwords

For some reason, Firefox just stopped working yesterday. The only way I could get it to work again was to uninstall and reinstall (the refresh option did not work). How… (xem thêm)

For some reason, Firefox just stopped working yesterday. The only way I could get it to work again was to uninstall and reinstall (the refresh option did not work). However, now I've lost all my bookmarks, passwords and customization. I don't care about the customization and losing the bookmarks is an annoyance, but I'd REALLY like to get my passwords back. The installation created a folder of Old Firefox data, but when I open the folders that I think might be helpful, like bookmarkbackups, they are empty. Is there anywhere else I can look where these might have been saved? I did not have a Mozilla account so no profile until now which I just set up in order to access the forum. Thanks for any help you can provide.

Được hỏi bởi terriejky 2 tháng trước

Được trả lời bởi cor-el 2 tháng trước

  • Đã khóa

I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks.

Locking this thread, please continue here: [/questions/1437977] I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks. There … (xem thêm)

Locking this thread, please continue here: [/questions/1437977]
I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks. There was no link given to migrate this info held in our MS OneDrive folder (as listed on the Desktop).

Last year in February MS crashed my Chrome browser. I could not re-install that, but could download and install Firefox. Now the MS auto updates began to trashed our Internet Win 10 system in late December. Everyone is being herded into the train's automobile cars haulers so they can back us into a lake...

Được hỏi bởi y4p474fr2r 2 tháng trước