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Password sign in not accepted

All the time it asks for my primary password but does not accept it. I have changed it numerous times but it does not register. It does log me in here though. What is go… (xem thêm)

All the time it asks for my primary password but does not accept it. I have changed it numerous times but it does not register. It does log me in here though. What is going on? Is there another primary password somewhere?

Được hỏi bởi Trane Depot 15 giờ trước

Lần cuối trả lời bởi cor-el 4 phút trước

Recovering passwords

This morning a technician from Dell used remote desktop control to resolve a problem with my PC (an Inspiron AIO FT7710, running on Windows 11). After that, I found that… (xem thêm)

This morning a technician from Dell used remote desktop control to resolve a problem with my PC (an Inspiron AIO FT7710, running on Windows 11). After that, I found that all my saved passwords to log into various on-line accounts (banking, Pandora, etc.) had disappeared. Is there any way to recover them? Thank you

Được hỏi bởi kisaval 5 giờ trước

Lần cuối trả lời bởi Dropa 2 giờ trước

When trying to log in to Amazon, the entire password box was already filled and will not delete, very scary, I cannot now enter Amazon unless I dump Firefox as a browser and choose Safari or Chrome

When I try to access Amazon on Firefox the entire password box is already full and will not delete, very scary, I cannot now enter Amazon unless I dump Firefox as a brows… (xem thêm)

When I try to access Amazon on Firefox the entire password box is already full and will not delete, very scary, I cannot now enter Amazon unless I dump Firefox as a browser and choose Safari or Chrome

Được hỏi bởi kratekin 4 giờ trước

Lần cuối trả lời bởi cor-el 2 giờ trước

New device does not require primary password

I signed into firefox on a new device and all of my passwords are accessible without entering my primary password and the setting to require primary is unchecked on this … (xem thêm)

I signed into firefox on a new device and all of my passwords are accessible without entering my primary password and the setting to require primary is unchecked on this device. How do I prevent this from happening?

Được hỏi bởi alex.zettler 3 giờ trước

Lần cuối trả lời bởi cor-el 2 giờ trước

Exceptions for Enhanced Tracking Protection

I am working on development of a SaaS platform that will use a 3rd party chat bot for customer support. Enhanced tracking protection blocks the bot. If I click the shiel… (xem thêm)

I am working on development of a SaaS platform that will use a 3rd party chat bot for customer support. Enhanced tracking protection blocks the bot.

If I click the shield and use the toggle to turn off ETP the bot loads. So far so good. But we don't want our users to have to click the toggle every time they want support.

So I figured I would add exceptions to ETP. When I click the shield to see what is being blocked I see the bot URL. When I add the URL to the enhanced tracking protection exceptions whitelist the bot is still blocked. I also added our URL to the list. Still being blocked. I would expect to be able to see the bot if our URL and the blocked URL are both on the whitelist, but I don't.

Is the exceptions list working as intended and not meant to do what I think it is meant to do? Am I missing settings that I need to use differently? Any help appreciated. (Sorry, I can't do screenshots because we're still in development)

Được hỏi bởi jason127 6 giờ trước

Firefox informs me that my browser is being managed by my organization.

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using … (xem thêm)

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using Firefox in Linux Mint. Thank you for your help.

Được hỏi bởi owen58191 2 ngày trước

Lần cuối trả lời bởi James 15 giờ trước

Account Owner Change

Hi, The primary e-mail on my account has been hacked for over a decade. I just did a fresh install in Windows not realizing I wouldn't be able to sign in to my Firefox ac… (xem thêm)

Hi,

The primary e-mail on my account has been hacked for over a decade. I just did a fresh install in Windows not realizing I wouldn't be able to sign in to my Firefox account using my current e-mail because apparently my current e-mail is "not the primary account holder e-mail". Now I imagine I would have added it as a backup e-mail for the case of if I couldn't access my primary e-mail (which as I've said I haven't been able to do since approximately 2011 or so) but there isn't even an option to send the confirmation to the backup e-mail in that case. I'm really tired of going through this on every website I signed up on prior to our e-mails getting hacked. Is there a way we can just change the owner to the other e-mail so I can get back into my account please?

Được hỏi bởi ease217 1 ngày trước

Lần cuối trả lời bởi ease217 19 giờ trước

Bank User ID won't auto fill

Hello, My bank's website has a 2 page verification process for logging on. The first page is for the User ID and the second page is for the password. Until just a few day… (xem thêm)

Hello,

My bank's website has a 2 page verification process for logging on. The first page is for the User ID and the second page is for the password.

Until just a few days ago, I could enter the first letter of my User ID into my bank's website login field, and FF would auto-fill the rest. Now when I enter that first letter, nothing happens. I then have to look up this info before I can continue. Luckily, the second page (for the password) is working just fine.

If I remember correctly, there has been a recent FF update. This new update may be the source of this issue.

Please help!

Thanks, Andre'a

Được hỏi bởi DreaSpirit 2 ngày trước

Lần cuối trả lời bởi cor-el 1 ngày trước

  • Đã giải quyết

Certificates - Certificate Authority Managers - Builtin Object Tokens and Software Security Devices - some expired

Hello, There is a very long list of these that are associated with my account. I've imported my Firefox settings from computer to computer for at least twenty years. I … (xem thêm)

Hello,

There is a very long list of these that are associated with my account. I've imported my Firefox settings from computer to computer for at least twenty years. I may have made mistakes that caused me to pick up malware, and want to fix this, and some of these certificates have expired.

How do I know what to keep and what to either delete or edit trust regarding?

Is there any way to quickly and easily have all of them assessed at once?

Thanks very much!

Sally

Được hỏi bởi Miami Sally 2 ngày trước

Được trả lời bởi cor-el 2 ngày trước

How to make Firefox ask for permissions for camera and microphone separately from each other?

Hello! Whenever I join a conference/meeting, web version of Teams asks for camera and microphone in one window, e. g. "Allow camera and microphone? yes/no". I can, of cou… (xem thêm)

Hello!

Whenever I join a conference/meeting, web version of Teams asks for camera and microphone in one window, e. g. "Allow camera and microphone? yes/no". I can, of course, press No, then press "Yes, continue without audio" in Teams, and then allow microphone, but that's really annoying.

Is it possible for firefox to ask it in two separate dialog window? 1. Do you want to grant Teams access to microphone? - yes 2. Do you want to grant Teams access to camera? - no

Được hỏi bởi WhiteBlackGoose 2 ngày trước

Saved logins are all gone

I saved my login information for several accounts in the Firefox (desktop) built-in password manager. Then I got Firefox on my phone, found out passwords aren't protected… (xem thêm)

I saved my login information for several accounts in the Firefox (desktop) built-in password manager. Then I got Firefox on my phone, found out passwords aren't protected as well on the mobile version, so I turned off sync then removed them from my phone. Later I turned sync back on thinking that it would just sync my tabs and, if it did do anything with passwords, it would copy my logins from my computer to my phone instead of removing them from my computer. That was yesterday, today I needed one of those passwords (randomly generated so I don't remember it) so I went to my saved logins on desktop and they were all gone. Is there any way to recover them?

Được hỏi bởi Detroit_yeet 4 ngày trước

Lần cuối trả lời bởi Mich 2 ngày trước

Recover account (bookmarks and saved logins) with lost password after computer crash

Dear, I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used … (xem thêm)

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Được hỏi bởi n.terseleer.lillo 4 ngày trước

Lần cuối trả lời bởi Mich 2 ngày trước

Credit cards not showing up

Hey team, I cannot see any option to see my stored credit cards. To be clear, see the image. I don't see any option to see my stored credit cards. See the second image f… (xem thêm)

Hey team, I cannot see any option to see my stored credit cards.

To be clear, see the image. I don't see any option to see my stored credit cards.

See the second image for the about:config settings. Not sure why this is the case.

Được hỏi bởi Kartik Thapar 2 ngày trước

Firefox isn't generating a secure password

Hi, I am trying to create a new account on a website with standard email, password, and retype password fields. I have checked the Suggest and generate strong passwords … (xem thêm)

Hi, I am trying to create a new account on a website with standard email, password, and retype password fields. I have checked the Suggest and generate strong passwords box, yet Firefox (v109.0 on Ubuntu 20.04 LTS) is not suggesting a password. I have tried left clicking and right clicking on both password and retype password fields to no avail. Help?

TIA

Được hỏi bởi ogrebeer 3 ngày trước

Lần cuối trả lời bởi cor-el 3 ngày trước

Disable auto https button doesn't work.

Disable auto https button doesn't work. I'm still getting error messages when trying to access web sites using only "http". Edge and Chrome still connect to "http". thx … (xem thêm)

Disable auto https button doesn't work. I'm still getting error messages when trying to access web sites using only "http". Edge and Chrome still connect to "http". thx

Được hỏi bởi jmontoya3 5 ngày trước

Lần cuối trả lời bởi cor-el 3 ngày trước