Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

Laptop stolen

Can you please log out my mozzila account on my laptop, i just have 1 laptop and it was stolen by someone, i just need to log out my mozzila account for my safety, so the… (xem thêm)

Can you please log out my mozzila account on my laptop, i just have 1 laptop and it was stolen by someone, i just need to log out my mozzila account for my safety, so the laptop will not have any of my data

Được hỏi bởi Rio Ibrahim 3 tháng trước

Lần cuối trả lời bởi James 3 tháng trước

accounts

Hello, I want to make sure I do not have any paying services active earlier this year i had issues with data breach I did cancel some services but, i did not realize some… (xem thêm)

Hello, I want to make sure I do not have any paying services active earlier this year i had issues with data breach I did cancel some services but, i did not realize some came all from Mozilla like Firefox relay,mozilla vpn, mozilla monitor etc. I also seem to have created at some point two accounts one using my gmail and one using my hotmail since both emails had the data breach issues. Please contact me to confirm cancellation of any active memberships ( i do not want them any longer) using [edited] @gmail.com , [edited] @gmail.com Please delete all data of my accounts or any other information you obtained during services given. you can reach me also at [edited phone# from public community support forum]. Thanks, luise rintelen thompson

Được hỏi bởi NONEEDTOKNOW Know 2 tháng trước

Lần cuối trả lời bởi James 2 tháng trước

My account has been restricted and I need help recovering access to it.

Hello, My account has been restricted and I am unable to log in. I did not receive a clear explanation about why it was restricted. I use this account to sync my bookmark… (xem thêm)

Hello, My account has been restricted and I am unable to log in. I did not receive a clear explanation about why it was restricted. I use this account to sync my bookmarks and saved data, and I really need access again. Please help me understand why my account was restricted and what steps I need to take to recover it. Thank you for your help.

Được hỏi bởi eyasuesayas626 1 tuần trước

Lần cuối trả lời bởi Konstantina Papadea 1 tuần trước

Marketplace plugin

Recently a team member left our organisation. He used to run a job to save the plugins in Mozilla marketplace. Now we have the Key and security but we dont have the email… (xem thêm)

Recently a team member left our organisation. He used to run a job to save the plugins in Mozilla marketplace. Now we have the Key and security but we dont have the email ID which was used for the same. At this point in time, we are unable to proceed further with our business activity. Please assist me with this.

Được hỏi bởi Raghu 5 tháng trước

Lần cuối trả lời bởi TyDraniu 5 tháng trước

Facebook disabled problem

Hello Facebook Team, My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Communi… (xem thêm)

Hello Facebook Team,

My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Community Standards.

This account is very important to me as I have been using it since 2014 to connect with my friends, family, and community.

I kindly request that you review my account again. I am happy to provide any identification documents needed to verify my identity.

Thank you for your time and support.

Sincerely, (Soe Kyaw Thu Soe)

Được hỏi bởi Mr. Kyaw Thu Soe 5 tháng trước

Lần cuối trả lời bởi Paul 5 tháng trước

unable to update email associated with account

I want to change the email associated with my account. However I can't add a secondary email and then make it the primary, as is suggested in all search results, because … (xem thêm)

I want to change the email associated with my account. However I can't add a secondary email and then make it the primary, as is suggested in all search results, because the primary email has been defunct for years. (I have had no reason to enter the account since that time.) Therefore I cannot receive the code to allow me to add the email. How can I proceed? Thanks in advance. PS, please respond to my current email, which is [edited from public] @gmail.com; as the notification that there has been a response will go to the prior(defunct) email too! Thanks.

Được hỏi bởi deadsteen 4 tháng trước

Lần cuối trả lời bởi Paul 4 tháng trước

I have Windows 10 and don't want to lose all my files.

I have a computer that is not eligible for Windows 11, apparently. I don't want to lose my files before I can purchase a new one--what can I do? I have a lot of files--… (xem thêm)

I have a computer that is not eligible for Windows 11, apparently. I don't want to lose my files before I can purchase a new one--what can I do? I have a lot of files--some can be discarded but I need and want to keep others. I am a senior and not completely computer savvy.

Được hỏi bởi Jacque Johnson 4 tháng trước

Lần cuối trả lời bởi Denys 4 tháng trước