Hiển thị các câu hỏi được đánh dấu:

I cannot get the Evernote Web Clipper to appear on Windows 11

I cannot get access to the Toolbar to make the Evernote Web Clipper appear even though it is listed in to Add ons Manager I don't have this problem on my other, WIndows … (xem thêm)

I cannot get access to the Toolbar to make the Evernote Web Clipper appear even though it is listed in to Add ons Manager I don't have this problem on my other, WIndows 10, computer. Is this a known problem with WIndows 11?

Đã giải quyết Đã lưu trữ 2 126

Unwanted website keeps popping up when I open firefox

I signed onto my parents computer that was assigned to a school district and now everytime I open firefox on any of my devices their website keeps popping up. I've signed… (xem thêm)

I signed onto my parents computer that was assigned to a school district and now everytime I open firefox on any of my devices their website keeps popping up. I've signed out of their computer and have tried deleting and reopening my account, and nothing seems to work.

Đã khóa 1 236

no sound coming from any website like netflix or youtube or prime from mozilla browser

Good evening Mozilla, Well I am facing an issue, no sound coming from any website like netflix or youtube or prime from mozilla browser. Could you please fix it for me. R… (xem thêm)

Good evening Mozilla,

Well I am facing an issue, no sound coming from any website like netflix or youtube or prime from mozilla browser.

Could you please fix it for me.

Regards

Đã giải quyết Đã lưu trữ 1 82

How do I automatically open all current Firefox tabs from one laptop onto a new computer?

How do I automatically open all current Firefox tabs from one laptop onto a new computer? I just set-up Firefox app on a new laptop computer, and want to automatically re… (xem thêm)

How do I automatically open all current Firefox tabs from one laptop onto a new computer? I just set-up Firefox app on a new laptop computer, and want to automatically reopen all the tabs that I have open on the old computer onto the new one?

How do I do this without going individual tab by tab?

Thank you for your help.

Đã giải quyết Đã lưu trữ 1 325

Navagtion

I want to know how to go back to the previous page when i hit the back button on the navigation bar instead of going all the way to the original start page, I have trie s… (xem thêm)

I want to know how to go back to the previous page when i hit the back button on the navigation bar instead of going all the way to the original start page, I have trie suggestions like the Backspace ket and the left arrow key but they don't work. would like to know if i can get it to work like it used to.

Thank you

Đã giải quyết Đã lưu trữ 2 135

Discord, Miro Board, Google Pay, etc. don't load (Solved)

I was having an odd issue the other day, that I now solved by comparing the settings on a working Firefox profile with mine. For some reason, on one of my multiple Firefo… (xem thêm)

I was having an odd issue the other day, that I now solved by comparing the settings on a working Firefox profile with mine.

For some reason, on one of my multiple Firefox profiles a list of web apps wasn't working. Among them were Discord, Miro Board, and Google Pay. I was suspecting that they all had the same issue, but didn't know what it was at that time.

The security settings were the obvious suspect (Ad-blockers, DNS, HTTPS enforcement etc.) because clearly something was being blocked, however nothing helped. The solution was in the Network settings. (See screenshot) I was using Manual proxy settings from the time I messed with I2P networks (or something similar).

I am not sure why having a proxy to localhost (127.0.0.1) on HTTP would somehow cause very specific major apps to stop working, while others keep working fine, but it happened to me anyway.

For anyone in a similar situation, with those particular apps not working, check your proxy settings.

Đã giải quyết Đã lưu trữ 1 280

Windows 1 and 2

Windows 10; Firefox 141.0 According to the "View recent browsing across windows and devices" command: "Window 2 is current" and there is "Window 1" (which contains recent… (xem thêm)

Windows 10; Firefox 141.0

According to the "View recent browsing across windows and devices" command:

"Window 2 is current" and there is "Window 1" (which contains recent work)

My question(s):

How can I switch from window 2 (current) to window 1 (recent work)? and/or How can I combine both windows?

Thank you. (For your information, I have had a partial stroke, and I am 79 years old.)

Đã giải quyết Đã lưu trữ 1 162

Firefox and log in at Allstate Insurance

Not sure if this is the correct topic selection but nothing offered above really fits. I tried to sign into my Allstate.com account today and kept getting error message… (xem thêm)

Not sure if this is the correct topic selection but nothing offered above really fits.

I tried to sign into my Allstate.com account today and kept getting error messages.

I called their tech department and they told me that Firefox has been notified a long time ago about this issue but has done nothing about it. I was told to use my email account instead of my user ID to get into my account via Firefox, but that if I do it that way, some functions still won't work on Firefox.

I was told that my Safari browser would work, and it does.

Not sure why Firefox refuses to fix this. This is crazy. I've also had problems signing in some other companies with Firefox recently where it used to work fine. It looks like they are just not keeping up with technology. I have the latest Firefox browser for my Macbook, but as companies update their sites, Firefox is staying behind. I prefer Firefox because of things like uBlock Origin, Enhancer for YouTube, and YouTube Watchmarker which I love, but I've had to use Safari more and more because of this issue.

Exactly how does one let Firefox tech know these things. They don't provide anyway to contact them which doesn't look good.

Đã giải quyết Đã lưu trữ 15 234

I cant follow up on ticket #305857 I have no Library it is all blank - no history, no bookmarks, NADA!

I asked a question about a week ago. I can't even see the question anymore. While this was going on I received these emails. All times are in Australian CST. Thu 2025-0… (xem thêm)

I asked a question about a week ago. I can't even see the question anymore. While this was going on I received these emails. All times are in Australian CST.

Thu 2025-07-31 11:04 PM Your Mozilla Support request has been updated 305857

then I got tha same message again

Thu 2025-07-31 11:04 PM Your Mozilla Support request has been updated 305857

the next day I couldn't get in so I had to reset my password

Fri 2025-08-01 11:18 AM Forgot your password? Fri 2025-08-01 11:25 AM Your password has been reset

Then this appeared about 50 minutes later

Fri 2025-08-01 12:14 PM Forgot your password?

I found out about Mozilla Monitor and thought it might help

Fri 2025-08-01 12:14 PM New sign-in to Mozilla Monitor

Fri 2025-08-01 12:21 PM Mozilla Monitor found no known breaches

Then I got:

Fri 2025-08-01 12:30 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

again

Fri 2025-08-01 12:31 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

and again

Fri 2025-08-01 12:31 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

and again

Fri 2025-08-01 12:33 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

Then I got

Fri 2025-08-01 11:32 PM Mozilla Support Request: Share your feedback with us

which contained a copy of my post [I have made a bit of a hash up with my mozilla related logins]

Thu Jul 31, 2025, 07:34 but was appartntly sent by "Anonymous User"

this email wanted to know if I was satisfied - how could I be, when the problem wasn't solved?

next I asked another question {Which I can't see in my Emails} which netted me this reply,

Sun 2025-08-03 08:52 AM Mozilla Support Forum<no-reply@support.mozilla.org>

next I was back to this again

Mon 2025-08-04 03:59 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?

and again just this morning!

Thu 2025-08-07 10:08 PM Approve sign-in to Mozilla / Did you sign in to Mozilla?


I am as much a believer in security as the next person but I don't understand what is going on,

I have had no response to my original ticket, which I beleive was number 305857 which I can no longer find any refernce to in my account, and I still have a completely blank Library! and I can't even make any new bookmarks!

Plaes help, Yours sincerely, Ms Jacq Felis (AKA Kaelkitty).

Đã giải quyết Đã lưu trữ 8 370

When booting up my pc and open firefox all tabs were lost

Hi, Today when I powered on my pc and opened up firefox all tabs were lost. I have the option to retain tabs when opened up enabled. I could not find them anywhere, so… (xem thêm)

Hi,

Today when I powered on my pc and opened up firefox all tabs were lost.

I have the option to retain tabs when opened up enabled.

I could not find them anywhere, so I had to search opened tabs from the other synced devices and click on each of them, and create again all the tab groups.

This is a big problem if randomly all the tabs can get lost, am I doing something wrong?

Another thing : I thought that when I create groups of tabs, and save them I coul retrieve them across all my synced devices, but the other devices can not see those groups, is this a normal behaviour?

Thank you

Đã giải quyết Đã lưu trữ 5 344

Update to 141.0 lost previous tabs

My wife's Firefox was triggered from an e-mail link and in the process got updated to release 141.0 The result is that the tabs from the previous verion have not loaded. … (xem thêm)

My wife's Firefox was triggered from an e-mail link and in the process got updated to release 141.0 The result is that the tabs from the previous verion have not loaded. Can I still recover them?

Đã giải quyết Đã lưu trữ 2 289