Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã giải quyết

Can't sign into Hotmail.

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answer… (xem thêm)

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

Được hỏi bởi John O'Kane 3 tháng trước

Được trả lời bởi John O'Kane 3 tháng trước

  • Đã giải quyết

Search Engines

Alternative search engines no longer appear when typing the stasrt of a search. Am able to set alternative search engine in settings but need to go back to settings if I… (xem thêm)

Alternative search engines no longer appear when typing the stasrt of a search. Am able to set alternative search engine in settings but need to go back to settings if I want to use another one. This happened after a recent update - perhaps as much as a week ago.

Được hỏi bởi MIKE BOARDMAN 4 tháng trước

Được trả lời bởi Ed 4 tháng trước

  • Đã giải quyết

NYT site won't let me open any articles, and yes, I'm logged in. Works fine on other browsers but I'm a Firefox guy

When I click on NY Times link, I get this message: You have been blocked from The New York Times because we suspect that you're a robot. I'm just an old guy with a low to… (xem thêm)

When I click on NY Times link, I get this message: You have been blocked from The New York Times because we suspect that you're a robot. I'm just an old guy with a low tolerance level for tech glitches. Any help greatly appreciated!

I called NYT Support, which tells me it must be a Firefox issue since I can open in Chrome, Safari. I thought it might because I have the Enhanced Tracking Protection box checked, but unchecking does nothing.

Out of ideas.

Được hỏi bởi wa 4 tháng trước

Được trả lời bởi wa 4 tháng trước

  • Đã giải quyết
  • Đã khóa

Extension button Firefox toolbar

The release notes for Firefox version 140.0.1 indicate the extension button can can now be removed from the toolbar.the noes say: "Firefox Extensions: Customize your too… (xem thêm)

The release notes for Firefox version 140.0.1 indicate the extension button can can now be removed from the toolbar.the noes say:

"Firefox Extensions: Customize your toolbar with the option to remove the extensions shortcut, giving you more control over your browser. When the button is hidden, you can access the extensions panel again at any time from the Firefox menu by clicking the Extensions menu item."

I still cannot drag the button down and out of sight by customising the toolbar.

Suggestions welcome.

Được hỏi bởi SuMo Bot 4 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 4 tháng trước

  • Đã giải quyết

Mouse cursor is huge since recent update (Linux)

I am using Firefox v140.0.1 Snap on Kubuntu 25.04, Kernel 6.14. Since the Firefox update in the past couple days, the mouse cursor has started appearing huge and slightly… (xem thêm)

I am using Firefox v140.0.1 Snap on Kubuntu 25.04, Kernel 6.14. Since the Firefox update in the past couple days, the mouse cursor has started appearing huge and slightly blurry (as though the image is scaled up) in Firefox and nowhere else. The size is visually annoying, and occasionally difficult to know exactly where I'm clicking (trying to move the caret in a text box for example). It also appears to be a different style from the main desktop cursor, the shape and color are ever so slightly different, but this may already have been the case and I simply didn't notice because of the previously small size. Firefox doesn't have its own built in cursor settings that I can find, nor obey the system cursor settings. I have a high DPI display so perhaps it is being over-compensated for? e.g. both the system and Firefox are scaling the cursor up, assuming the other hasn't done it already, resulting in a cursor that's too big.

Được hỏi bởi joxenhandler 4 tháng trước

Được trả lời bởi joxenhandler 4 tháng trước

  • Đã giải quyết

Extreme frame judder on YouTube

YouTube videos encoded at 60 frames per second are extremely choppy in Firefox only. Microsoft Edge plays the same videos perfectly. I have deleted my profile and reinst… (xem thêm)

YouTube videos encoded at 60 frames per second are extremely choppy in Firefox only. Microsoft Edge plays the same videos perfectly.

I have deleted my profile and reinstalled Firefox, updated graphics driver to the latest version, and toggled hardware acceleration on and off. Nothing helps.

Được hỏi bởi Jens Lyn IV 4 tháng trước

Được trả lời bởi Jens Lyn IV 3 tháng trước

  • Đã giải quyết

Address bar in Firefox 140 doesn't let me select search engines using up and down arrows

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows.… (xem thêm)

Before upgrading to Firefox 140, I would always quickly switch between my default DuckDuckGo and alternative search options, like Wikipedia, using the up and down arrows. I would just type the search term in the address bar and then tap the down key a couple of times before pressing enter if I wanted to use a different search engine.

The new address bar no longer seems to offer this option. I see I can still select alternative search engines using the mouse, but pressing the down key no longer lets me select them.

Is it possible to re-enable this way of quickly switching between search engines using the keyboard?

Được hỏi bởi askandanswer 4 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 4 tháng trước

  • Đã giải quyết

Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this aga… (xem thêm)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

Được hỏi bởi nununene 4 tháng trước

Được trả lời bởi TyDraniu 4 tháng trước

  • Đã giải quyết

Login problems with Strava.com

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too. It will loop to the login screen… (xem thêm)

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too.

It will loop to the login screen over and over, or I get the message 'An error has happened, try again later'...

I used the browser console and didn't get anything that seemed usable. I use Strava nearly every day so I'm having to use Safari. And this issue is on all of the mac and Windows systems I use. 'Troubleshooting Mode' didn't work either.

Help!

Được hỏi bởi gonzoid 4 tháng trước

Được trả lời bởi jonzn4SUSE 4 tháng trước

  • Đã giải quyết

Profiles on build 140

Hello all! According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build … (xem thêm)

Hello all!

According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build 140 with windows 11.

I created profiles using the about:profiles command; however, they seem to want to be separate accounts, not profiles.

I want help to achieve the functionality as described in the article so I can stop using Edge because I need to keep my work/personal/school accounts separate.

Thanks!

Được hỏi bởi HCVA 4 tháng trước

Được trả lời bởi TyDraniu 4 tháng trước

  • Đã giải quyết

Disable prompt to generate a secure password

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. Howeve… (xem thêm)

I use an independent password manager to store my passwords and prefer it over Firefox's because it has a highly customizable generator for creating new passwords. However whenever I am on a new site, Firefox pops up with a prompt to generate a secure new password (it appears as a drop-down from the item text box). My password manager also creates a pop up/drop down, but it is hidden behind Firefox's and I cannot access it. I need to be able to disable the secure password generator prompt. Please take a look at my excellently annotated screenshot, attached.

Được hỏi bởi kmcdowell1701 4 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 4 tháng trước

  • Đã giải quyết

Browser being managed by my organization???

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by you… (xem thêm)

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by your organization." This is my home computer and is not being managed by any organization. When I click for more information, it gives me a screen with the following information:

Policy Name Certificates

Policy Value ImportEnterpriseRoots

                         true

If I could get more information on this suspected error, or how to correct it, that would be great. Thanks!

Được hỏi bởi Mister Dude 4 tháng trước

Được trả lời bởi jonzn4SUSE 4 tháng trước

  • Đã giải quyết

Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (xem thêm)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Được hỏi bởi jason.pozega 4 tháng trước

Được trả lời bởi jonzn4SUSE 4 tháng trước

  • Đã giải quyết

Moving Tabs

Why on earth would you remove the ability to select move multiple tabs anywhere in an open window browser???? Until recently, I could select the first and last tab, hold … (xem thêm)

Why on earth would you remove the ability to select move multiple tabs anywhere in an open window browser???? Until recently, I could select the first and last tab, hold shift and move them anywhere I chose. Now that feature doesn't work at all. It duplicates one tab or I'm given a choice to move to the front or last of all open tabs! Please give me the feature back!!1

Được hỏi bởi mesfeld 4 tháng trước

Được trả lời bởi mesfeld 4 tháng trước

  • Đã giải quyết

Inconsistent sync of data in same account

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have … (xem thêm)

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have logged in with same account on them, how's this happend?

Được hỏi bởi Camisia 4 tháng trước

Được trả lời bởi Camisia 4 tháng trước

  • Đã giải quyết

Search Not Showing Webpage Titles

I am having an issue where my browser does not show the webpage title or website name when it returns results. I haven't changed anything about my browser recently and I'… (xem thêm)

I am having an issue where my browser does not show the webpage title or website name when it returns results. I haven't changed anything about my browser recently and I'm really unsure of what is going on. Any advice to fix this would be appreciated.

Được hỏi bởi Hanne 4 tháng trước

Được trả lời bởi Hanne 4 tháng trước

  • Đã giải quyết

Vertical tabs

With vertical tabs and expand on hover, clicking on the X box rarely closes the tab. Sometimes I have success if the pointer is on the left or right line of the box. No… (xem thêm)

With vertical tabs and expand on hover, clicking on the X box rarely closes the tab. Sometimes I have success if the pointer is on the left or right line of the box. Not having luck on the center of the box. Has been true for several weeks. With hover off, clicking the X works fine. I am running Windows 11.

Được hỏi bởi rdkennbs 4 tháng trước

Được trả lời bởi Denys 3 tháng trước

  • Đã khóa

password import

literally what the [expletive] was the thought process in making it so that when u import all ur passwords from a csv it AUTOMATICALLY DELETES "DUPLICATES" WITHOUT CHECKI… (xem thêm)

literally what the [expletive] was the thought process in making it so that when u import all ur passwords from a csv it AUTOMATICALLY DELETES "DUPLICATES" WITHOUT CHECKING AT ALL WHICH ONE IS CORRECT. I HAVE SO MANY [expletive] PASSWORDS THAT ARE WRONG BECAUSE UR [expletive] BROWSER DOESNT ALLOW ME TO [expletive] MANUALLY CHANGE THAT STUPID OPTION. WHAT THE [expletive] WAS THE THOUGHT PROCESS IN MAKING IT [expletive] AUTOMATIC???

Được hỏi bởi hate 4 tháng trước

Lần cuối trả lời bởi Paul 4 tháng trước

  • Đã giải quyết

FireFox New Page "Presets" directly under browser

How to get rid of the half-dozen old search sites from very top of each new page, directly under browser box. Those sites are places I no longer use, e.g., from my old jo… (xem thêm)

How to get rid of the half-dozen old search sites from very top of each new page, directly under browser box. Those sites are places I no longer use, e.g., from my old job; from a Wiki search done ages ago. I have searched for help. I never see "three dots" when I hover my cursor above the offending items.

I was using Chrome. My daughter recommended Fire Fox for my MacBookPro. I did. Now I need to clean up this problem.

Thank you.

PS: I don't know which topic best describes my question.

Được hỏi bởi Cynthia Whitham 4 tháng trước

Được trả lời bởi Denys 4 tháng trước