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  • Đã giải quyết

Specific websites are loading forever

Amazon - keeps loading and loading without ever finishing, only displaying half the page. YouTube Videos need to preload to avoid buffering. Certain websites can not be r… (xem thêm)

Amazon - keeps loading and loading without ever finishing, only displaying half the page. YouTube Videos need to preload to avoid buffering. Certain websites can not be reached at all, failing with error message "Looks like your network is blocking this page" or similar. Etsy is not loading at all, just a blank page.

All these pages work fine in other browsers, so I don't think it's my network. I was not able to identify a specific error across all pages via Console. I have tried a few recommended troubleshooting tips, but no change so far. This has been going on for a while, long enough for me to reinstall Firefox - also no change. I'm on version 146.0.1

What is going on?

Được hỏi bởi ch.weck97 1 tuần trước

Được trả lời bởi ch.weck97 1 tuần trước

  • Đã giải quyết

Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. … (xem thêm)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

Được hỏi bởi zach.cannon 4 tháng trước

Được trả lời bởi George Kitsoukakis 4 tháng trước

  • Đã giải quyết

browser.search.openintab doesn't work for me

When I search a subject from Google, I want the search tab to remain, and for a new tab to open when I click on a link. I don't want to open the link through the same se… (xem thêm)

When I search a subject from Google, I want the search tab to remain, and for a new tab to open when I click on a link. I don't want to open the link through the same search tab.

After researching, I tried to go through about:config and I changed the browser.search.openintab to 'true' but when I search it opens through the existing search tab.

I hope I am explaining this coherently. Can someone please help me?

Được hỏi bởi TheRReport 4 tháng trước

Được trả lời bởi MarkRH 4 tháng trước

  • Đã giải quyết

New Local Backup in FireFox Release 146.0

Is there anyplace that shows how to use what the new release says on the 146.0. I got the message below when viewing new options in 146.0, but going to settings, sync ju… (xem thêm)

Is there anyplace that shows how to use what the new release says on the 146.0. I got the message below when viewing new options in 146.0, but going to settings, sync just wants me to sign in and do a cloud backup.

Doesn't sound like what is in message below that I got after updating to 146.0. From what I found looking around, you are suppose to go to setting, sync, click on backup and choose location. There is no option backup, just an option to sign on. Below is message I got when checking what is in update 146.0:

Windows 10 users can now automatically protect their passwords, bookmarks, and more by turning on backup in Firefox. Your browsing data is saved daily on your device and can be encrypted with a password When you set up a fresh install of Firefox on any operating system for a new device or your current one, you can restore from this backup and pick up right where you left off. This feature is currently available on Windows devices and will be coming to other operating systems soon.

Được hỏi bởi Jer 1 tháng trước

Được trả lời bởi Denys 1 tháng trước

  • Đã giải quyết

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account.

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.co… (xem thêm)

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.com⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data.

If this is a valid email address, and we can help unlock your account.

Được hỏi bởi Geochemist Alexandria 3 tuần trước

Được trả lời bởi jonzn4SUSE 3 tuần trước

  • Đã giải quyết

notifications

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and th… (xem thêm)

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and the address d3mj6kghubcc73dtudhg.kaironero.co.in is along the bottom of the notification. The notifications pop up every time I turn on my computer and go into Firefox and they just keep coming after I dismiss them. They are in small rectangles and have Mozilla Firefox written across the top left and say that McAfee has discovered.... Are they legit or are they spam and how do I stop them? I don't have McAfee installed on my computer which is a desktop. Please help--this is driving me crazy!!!

Được hỏi bởi BJRW 3 tháng trước

Được trả lời bởi James 3 tháng trước

  • Đã giải quyết

Mozilla Firefox ESR

What is ESR and why do I have to update it every time I log into my computer? It's a pain and if it's not necessary how do I get rid of it?

Được hỏi bởi bgrunsten 2 tháng trước

Được trả lời bởi James 2 tháng trước

  • Đã giải quyết

Add Shortcut Button Missing

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so there… (xem thêm)

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.

Được hỏi bởi Cruz Ramos 2 tháng trước

Được trả lời bởi Denys 2 tháng trước

  • Đã giải quyết

Shortcuts on homepage disappeared

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the … (xem thêm)

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the about:config and all of my pinned shortcuts are still there, but they're not appearing on the actual page itself. Are there any other settings that I'm not aware of?

Được hỏi bởi kataro28 3 tháng trước

Được trả lời bởi kataro28 3 tháng trước

  • Đã giải quyết

ups.com tracking services not working on Firefox

Hi! What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687… (xem thêm)

Hi!

What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&loc=fi_FI&requester=QUIC%2F/ The response in Finnish is always: "Emme voi suorittaa seurantapyyntöäsi tällä hetkellä. Yritä myöhemmin uudelleen." A quick and dirty translation is: "We cannot execute your request right now. Try again later".

This is an everlasting problem. But try the exactly same link on Chrome or Edge, and it works fine.

Best regards, Tom Lindeman Helsinki, Finland [edited email from public community support forum]

Được hỏi bởi tom.lindeman 2 tháng trước

Được trả lời bởi Denys 2 tháng trước

  • Đã giải quyết

Firefox does not accept letzencrypt from https://www.thegamer.com

Site: https://www.thegamer.com Firefox refuses to load the site, it does not even show the certificate when clicking on the lock. Using the certificate manager, add excep… (xem thêm)

Site: https://www.thegamer.com Firefox refuses to load the site, it does not even show the certificate when clicking on the lock. Using the certificate manager, add exception does not work too, it just refuses to store the certificate. But at least THERE I can VIEW the certificate, which proves it is valid and FIREFOX is at fault:

https://www.ssllabs.com/ssltest/analyze.html?d=www.thegamer.com&latest shows "IO exception" when trying to check the CRL, but gives an A+. Yet Firefox does not even give me the "Continue anyway" possibility. This it tiering, I hate using google chrome based browsers, but of course, it works there. Server 2025, only MS-defender at its default settings.

Subject Name Common Name thegamer.com Issuer Name Country US Organization Let's Encrypt Common Name E8 Validity Not Before Mon, 13 Oct 2025 23:03:42 GMT Not After Sun, 11 Jan 2026 23:03:41 GMT Subject Alt Names DNS Name

  • .thegamer.com

DNS Name thegamer.com Public Key Info Algorithm Elliptic Curve Key Size 256 Public Value 04:0E:95:16:C4:A2:23:9D:81:AD:D7:70:4C:4B:A5:F7:68:0E:33:E2:A0:1C:81:6D:0F:1C:F5:C8:EF:5B:C8:64:AD:15:86:5D:5E:E6:FA:A6:DB:41:86:A5:F0:28:7A:45:F4:8D:75:B3:18:43:E9:0F:7C:75:10:AE:F8:A0:04:7B:D5 Miscellaneous Serial Number 06:6C:A7:00:7C:ED:C0:50:E2:FD:4F:6C:A0:8C:0F:86:2B:AD Signature Algorithm ECDSA with SHA-384 Version 3 Download PEM (cert)PEM (chain) Fingerprints SHA-256 D0:D5:E8:73:9E:6D:B1:2D:EC:5D:47:0D:70:BF:58:1C:AC:A5:D3:89:20:6D:54:15:09:E8:42:9C:82:F7:4F:8F SHA-1 53:E6:54:B5:37:0F:4B:23:BE:73:8A:6B:37:6B:BE:A6:A5:86:E4:5B [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Basic Constraints Certificate Authority No [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Key Usages Purposes Digital Signature Extended Key Usages Purposes Server Authentication, Client Authentication Subject Key ID Key ID 53:6A:02:33:30:1C:AD:4D:3B:F2:9F:4D:6D:E4:33:26:31:69:8F:61 Authority Key ID Key ID 8F:0D:13:A2:F6:2E:7E:D1:50:6C:33:18:38:5D:59:8E:23:72:91:CA CRL Endpoints Distribution Point http://e8.c.lencr.org/46.crl Authority Info (AIA) Location http://e8.i.lencr.org/ Method CA Issuers Certificate Policies Policy Certificate Type ( 2.23.140.1.2.1 ) Value Domain Validation Embedded SCTs Log ID 0E:57:94:BC:F3:AE:A9:3E:33:1B:2C:99:07:B3:F7:90:DF:9B:C2:3D:71:32:25:DD:21:A9:25:AC:61:C5:4E:21 Signature Algorithm SHA-256 ECDSA Version 1 Timestamp Tue, 14 Oct 2025 00:02:12 GMT Log ID 19:86:D4:C7:28:AA:6F:FE:BA:03:6F:78:2A:4D:01:91:AA:CE:2D:72:31:0F:AE:CE:5D:70:41:2D:25:4C:C7:D4 Signature Algorithm SHA-256 ECDSA Version 1 Timestamp Tue, 14 Oct 2025 00:02:12 GMT


Subject Name Country US Organization Let's Encrypt Common Name E8 Issuer Name Country US Organization Internet Security Research Group Common Name ISRG Root X1 Validity Not Before Wed, 13 Mar 2024 00:00:00 GMT Not After Fri, 12 Mar 2027 23:59:59 GMT Public Key Info Algorithm Elliptic Curve Key Size 384 Public Value 04:D1:65:F2:5E:DC:4B:B4:0C:02:9C:D2:B2:FA:EE:E9:6C:AB:3A:AE:38:A1:F4:D4:39:32:33:C5:42:D4:CC:33:0C:34:C7:21:20:90:70:5C:E8:62:2F:1C:71:B3:42:D7:79:BE:46:0D:C1:DB:47:A1:13:A0:C7:DF:81:26:63:3B:D4:8D:1D:F6:3D:82:33:32:F6:F4:2B:E7:F5:96:3A:B4:13:67:18:7B:6B:3E:8D:48:D9:EA:DE:ED:AE:6D:3E:87:4C Miscellaneous Serial Number 63:95:93:63:C2:4E:70:82:71:59:18:BF:C3:D7:ED:56 Signature Algorithm SHA-256 with RSA Encryption Version 3 Download PEM (cert)PEM (chain) Fingerprints SHA-256 83:62:4F:D3:38:C8:D9:B0:23:C1:8A:67:CB:7A:9C:05:19:DA:43:D1:17:75:B4:C6:CB:DA:D4:5C:3D:99:7C:52 SHA-1 54:31:7E:B0:76:5F:0B:C6:74:85:51:84:EB:83:74:B4:19:9E:46:55 [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Basic Constraints Certificate Authority Yes [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Key Usages Purposes Digital Signature, Certificate Signing, CRL Signing Extended Key Usages Purposes Client Authentication, Server Authentication Subject Key ID Key ID 8F:0D:13:A2:F6:2E:7E:D1:50:6C:33:18:38:5D:59:8E:23:72:91:CA Authority Key ID Key ID 79:B4:59:E6:7B:B6:E5:E4:01:73:80:08:88:C8:1A:58:F6:E9:9B:6E CRL Endpoints Distribution Point http://x1.c.lencr.org/ Authority Info (AIA) Location http://x1.i.lencr.org/ Method CA Issuers Certificate Policies Policy Certificate Type ( 2.23.140.1.2.1 ) Value Domain Validation


Subject Name Country US Organization Internet Security Research Group Common Name ISRG Root X1 Issuer Name Country US Organization Internet Security Research Group Common Name ISRG Root X1 Validity Not Before Thu, 04 Jun 2015 11:04:38 GMT Not After Mon, 04 Jun 2035 11:04:38 GMT Public Key Info Algorithm RSA Key Size 4096 Exponent 65537 Modulus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iscellaneous Serial Number 00:82:10:CF:B0:D2:40:E3:59:44:63:E0:BB:63:82:8B:00 Signature Algorithm SHA-256 with RSA Encryption Version 3 Download PEM (cert)PEM (chain) Fingerprints SHA-256 96:BC:EC:06:26:49:76:F3:74:60:77:9A:CF:28:C5:A7:CF:E8:A3:C0:AA:E1:1A:8F:FC:EE:05:C0:BD:DF:08:C6 SHA-1 CA:BD:2A:79:A1:07:6A:31:F2:1D:25:36:35:CB:03:9D:43:29:A5:E8 [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Basic Constraints Certificate Authority Yes [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Key Usages Purposes Certificate Signing, CRL Signing Subject Key ID Key ID 79:B4:59:E6:7B:B6:E5:E4:01:73:80:08:88:C8:1A:58:F6:E9:9B:6E

Được hỏi bởi Joachim Otahal 2 tháng trước

Được trả lời bởi Joachim Otahal 2 tháng trước

  • Đã giải quyết

Closed Tab Groups

All my Tabs Group have disappeared from the Tab Bar. I can see the Closed Tab Groups in the drop down but i can't find a way to re-open Closed Tab Groups. Any clues welco… (xem thêm)

All my Tabs Group have disappeared from the Tab Bar. I can see the Closed Tab Groups in the drop down but i can't find a way to re-open Closed Tab Groups. Any clues welcome. Running 146.0 and on the beta update channel.

Được hỏi bởi bill 1 tháng trước

Được trả lời bởi Mark 1 tháng trước

  • Đã giải quyết

pop ups

How allowed pop ups in Firefox because option not show in site settings

Được hỏi bởi dm6466116 1 tháng trước

Được trả lời bởi wzdm007 1 tháng trước

  • Đã giải quyết

Firefox ESP

I have downloaded Firefox ESR and think it has been installed on my masOS version 10.12.1 and am wondering if I can use it on this version after reading your warning abou… (xem thêm)

I have downloaded Firefox ESR and think it has been installed on my masOS version 10.12.1 and am wondering if I can use it on this version after reading your warning about support. Perhaps I have not installed it properly as I have just used what I think was the previous version since it has all the oldsaved sites.

Được hỏi bởi seabed72 1 tháng trước

Được trả lời bởi James 1 tháng trước