How do I stop Firefox from bugging me to pin a tab?

Since one of the latest updates, Firefox keeps randomly showing me a popup saying "pin this tab", pointing to a tab I just opened. I close it with its X button, but after… (xem thêm)

Since one of the latest updates, Firefox keeps randomly showing me a popup saying "pin this tab", pointing to a tab I just opened. I close it with its X button, but after a while it just pops up again. I don't want to pin a tab, ever - I have bookmarks for a reason and I don't see any point in this feature. How do I stop this incredibly annoying popup from bugging me constantly to do something I never want to do?

Đã giải quyết Đã lưu trữ 3 2 130

Missing Widgets options

I'm trying to add the world cup tracker to my home screen, but when i click the link, it just puts me in my new tab page with no changes. When I click the pencil edit ico… (xem thêm)

I'm trying to add the world cup tracker to my home screen, but when i click the link, it just puts me in my new tab page with no changes. When I click the pencil edit icon, widgets are not an option for me. Is there a place I need to enable them?

Đã giải quyết 12 2 376

Cannot delete history

Firefox does not delete history by using any of the recommended procedures. Clear recent does not work either. The only way I can delete history in by going to manage his… (xem thêm)

Firefox does not delete history by using any of the recommended procedures. Clear recent does not work either. The only way I can delete history in by going to manage history and manually deleting.

Đã giải quyết 2 2

Google search: I'm not a robot" with a reCAPTCHA - everytime

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (xem thêm)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 152.0.3 (64), no additional Extensions or Plugins, no VPN and have run through the troubleshooting suggestions. Also I uninstalled and reinstalled Firefox. Note: currently I do have extensions installed, previously I did not, however with or without the problem exists Attached screenshots

Đã giải quyết 2 2 80

I am getting a secure connection failed error message

I have started receiving a secure connection failed error message for a portal log-in website that worked fine for the past 6-7 months (see attached document). Other peo… (xem thêm)

I have started receiving a secure connection failed error message for a portal log-in website that worked fine for the past 6-7 months (see attached document). Other people in my group use Firefox and Bitdefender to access the portal and none of them are having this issue.

I originally believed the problem to be my anti-virus (Bitdefender) and worked with them to resolve the problems. After trying various solutions including clearing my cache, using private mode and turning off different components of their software, Bitdefender believes the problem is with my browser setting and not their software. I also tried accessing the portal using Chrome in both regular and incognito modes and cannot access the site which would seem to rule out the problem being a Firefox browser problem but contacting Firefox support seems to be the next logical step.

I have been to the Firefox FAQ and saw similar problems with potential solutions - DNS over HTTPS, TLSKEYLOGGING issues, add-on exceptions - none of which worked. I have the most recent version of Firefox and am running Windows 11 home version.

Sometimes if I hit refresh after receiving the error message, the browser will try to connect and I will get a server time out message. If I keep hitting "try again", sometimes the portal log-in screen will appear and allow me to log-in. The key word is "sometimes" since often I just keep getting the server time out message.

Any ideas for me to try from this forum?

Đã giải quyết 11 2

Unable to search within Lowes, Home Depot, Tractor supply sites for items. I can access the main site.

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Bl… (xem thêm)

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Blocker, Clearing cache for Lowes, no Add ons, but still doesn't help.

Error msg from Tractor Supply is: Access Denied You don't have permission to access "http://www.tractorsupply.com/tsc/catalog/lawn-garden?" on this server.

Reference #18.b1560e17.1773796157.35d73adf

https://errors.edgesuite.net/18.b1560e17.1773796157.35d73adf

Đã giải quyết 5 2 604

How to access Gmail account through Firefox without having to sign in each time?

Every time I select Gmail on Firefox page, it requires me to sign in with a code. I have selected 'Strict' for browser privacy and 'Clear history after closing Firefox'..… (xem thêm)

Every time I select Gmail on Firefox page, it requires me to sign in with a code. I have selected 'Strict' for browser privacy and 'Clear history after closing Firefox'... plus a number of other settings. I then get a notice of someone signing into my account each time, as does the person who I use as a backup to my account. I'd like not to go through that each time I access my Gmail account.

Thanks for the help.

Dave

Đã giải quyết 1 2

Tabs do not restore, although that option is checked. History shows old tabs, not tabs at time of Firefox exit.

MacOS 26.6, Latest Firefox. 153.0.3. Tabs are not restoring, since update to latest FF. Tab History shows old stale tabs, not the tabs that were present at time of exi… (xem thêm)

MacOS 26.6, Latest Firefox. 153.0.3. Tabs are not restoring, since update to latest FF. Tab History shows old stale tabs, not the tabs that were present at time of exiting Firefox. I had closed those tabs. Is this an artifact of caching?

The active tabs should be stored at FF shutdown, not the old closed tabs prior to that. This Firefox quirk is both on my Mac Mini M4, and on my MacBook Pro M3. Kind of a pain in the neck to restore where I was. It's enough to make me reconsider this browser - which I have used for decades, using Windows, Linux and now MacOS.

I researched how to restore a session. It told me to go to History and click Restore Session. There is no line with that name, in my Firefox, on a Mac.

Under History the docs show 4 items before "Clear recent history...", I only have 1. Recently closed tabs 2. Recently closed windows 3. Search history. There is no Restore session.

The tabs that were open last session are in the start up window, and the check box is set to restore tabs and windows. But my tabs were not restored. (I only had a single window open.)

What can be done to "restore" previous behavior of Restore Tabs and Windows? Thanks for any and all assistance.

Đã giải quyết 13 2

web push notifications not working

I tried reinstalling firefox because I wasn't getting notifications from websites. I'm not getting notifications now either. I checked my computer settings and reinstalle… (xem thêm)

I tried reinstalling firefox because I wasn't getting notifications from websites. I'm not getting notifications now either. I checked my computer settings and reinstalled the software on my Mac Book Pro 2012 version 10.15.8.

Đã giải quyết 5 1 80

Firefox returns "Looks like there’s a problem with this site" for every site. Other browsers work.

Setup: macOS Tahoe (26.4) and Firefox 149.0 = Behavior: Out of the blue this morning, every website I try to visit in Firefox returns "Looks like there’s a problem with … (xem thêm)

Setup: macOS Tahoe (26.4) and Firefox 149.0

=

Behavior: Out of the blue this morning, every website I try to visit in Firefox returns "Looks like there’s a problem with this site". Every other browser works fine.

Things I've tried, that haven't fixed it: - Ruled Out DNS: Sites like 1.1.1.1 and my home router's IP return the same issue in Firefox, but also resolve in any other browser. - Firefox Safe Mode: no fix - Deleted All Settings, Reinstalled Fresh: - Removed the Firefox App, deleted:

       - ~/Library/Application\ Support/Firefox
       - ~/Library/Caches/Mozilla
       - ~/Library/Caches/Firefox

...and then downloaded and installed 149.0 fresh. - Refreshed Firefox (via [link] - about:preferences (toggled between FALSE and TRUE, testing each time) via this YouTube video

- network.dns.disableIPv6

- network.dns.disablePrefetch
- network.dns.disablePrefetchFromHTTPS
- network.dns.disable

....and in desperation, I checked my Mac for Malware (clean)

I'm at a complete loss: every other browser works, but Firefox is a 100% fail for all websites. Any thoughts?

Đã giải quyết 2 1 129

How to revert to old Firefox Search Engine Field user interface?

Firefox Search Field changed to a drop-down with Icon + Search Engine Name instead of the previous 3-6 icons on a row with Search Engine Name only appearing when you hove… (xem thêm)

Firefox Search Field changed to a drop-down with Icon + Search Engine Name instead of the previous 3-6 icons on a row with Search Engine Name only appearing when you hover over the Search Engine icon? How do I change Firefox back to the old Search Engine field user interface?

Attached is the new UI which takes up too much screen space if you have a lot of Search Engines installed in the Search Engine Field. I'd like to revert to the old code. If the old code is no longer in Firefox, what version do I have to downgrade to in order to get that old user interface back?

Đã giải quyết 5 1 259

Links not working on New York Times

When reading the New York Times, on any page but the first, links do not work. This problem does not occur in Troubleshooting mode, which I understand means some setting… (xem thêm)

When reading the New York Times, on any page but the first, links do not work.

This problem does not occur in Troubleshooting mode, which I understand means some setting or extension is causing the problem.

How do I find out which setting or extension to change?

Đã giải quyết 2 1 40

Firefox reports HEVC unsupported while Chrome can decode the same HEVC streams on the same system

(AI written summary of troubleshooting steps taken before making this support thread) Firefox version: - 152.0.1 Release - 153.0 Nightly OS: - Windows 11 build 26200 GPU:… (xem thêm)

(AI written summary of troubleshooting steps taken before making this support thread)

Firefox version: - 152.0.1 Release - 153.0 Nightly

OS: - Windows 11 build 26200

GPU: - NVIDIA GeForce RTX 4070 SUPER

Codec package: - Microsoft HEVC Video Extensions installed from Microsoft Store

Problem

Firefox does not expose HEVC playback support, causing Twitch to disable 1440p streams encoded with HEVC.

The same machine can play the same HEVC Twitch streams in Chrome immediately after installing HEVC Video Extensions.

Expected result

Firefox should report HEVC playback support and allow playback of HEVC streams, as Chrome does on the same system.

Actual result

Firefox reports HEVC as unsupported.

about:support:

codecSupportInfo: H264 SWDEC HWDEC VP9 SWDEC HWDEC VP8 SWDEC HWDEC AV1 SWDEC HWDEC HEVC NONE

Troubleshooting already performed

- Installed Microsoft HEVC Video Extensions - Rebooted Windows - Updated NVIDIA drivers - Verified hardware acceleration is enabled - Tested with a brand new Firefox profile - Tested with Firefox Nightly - Confirmed Chrome can play the same HEVC streams

Additional observations

Chrome: - Twitch 1440p becomes available immediately after installing HEVC Video Extensions - Twitch Stats for Nerds reports:

 hev1.1.6.L150.90.0.0.0.0.0

Firefox: - Twitch reports that the browser does not support the required resolution - 1440p remains greyed out - about:support continues to report HEVC NONE

Reproducible tests

Firefox console:

MediaSource.isTypeSupported('video/mp4; codecs="hev1.1.6.L150.90"')

Result: false

MediaSource.isTypeSupported('video/mp4; codecs="hvc1.1.6.L150.90"')

Result: false

navigator.mediaCapabilities.decodingInfo({

 type: "media-source",
 video: {
   contentType: 'video/mp4; codecs="hev1.1.6.L150.90"',
   width: 2560,
   height: 1440,
   bitrate: 8000000,
   framerate: 60
 }

})

Result: {

 supported: false,
 smooth: false,
 powerEfficient: false

}

For comparison:

MediaSource.isTypeSupported('video/mp4; codecs="av01.0.08M.08"')

Result: true

navigator.mediaCapabilities.decodingInfo({

 type: "file",
 video: {
   contentType: 'video/mp4; codecs="av01.0.08M.08"',
   width: 2560,
   height: 1440,
   bitrate: 8000000,
   framerate: 60
 }

})

Result: {

 supported: true,
 smooth: true,
 powerEfficient: true

}

Additional note

Setting:

dom.media.webcodecs.h265.enabled = true

causes HTML5 codec test (https://html5test.co/) to report H.265 support, but does not change:

- about:support - MediaSource.isTypeSupported() - MediaCapabilities.decodingInfo() - Twitch HEVC playback availability

Question

Is this a known issue with HEVC Media Source Extensions support on Windows 11 build 26200, or is there another requirement for Firefox to expose HEVC playback capability through MediaSource and MediaCapabilities when the Windows HEVC codec is installed and functioning in Chromium-based browsers?

Đã giải quyết 11 1 90

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (xem thêm)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Đã giải quyết Đã lưu trữ 3 1 7697

Toggle off split in context menu

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount… (xem thêm)

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount of times I have gone to click a link to open in a new window only to split the view is driving me crazy.

Đã giải quyết 2 1 277

"Restore session" restored tabs from 6 months ago and deleted all recent history since that point, assuming it to be an update issue

Firefox prompted me to update, I hit download, my entire PC froze, I restarted the computer, when I opened firefox again and hit "restore session" it restored a session t… (xem thêm)

Firefox prompted me to update, I hit download, my entire PC froze, I restarted the computer, when I opened firefox again and hit "restore session" it restored a session that I had opened months ago. When I checked my history, everything after that older session had been deleted. All of my history from the past few months has been deleted. I tried a few different solutions from trying to research the problem, nothing so far has worked. The only thing I have found is a session restore error saying "could not decompress file", but I could not find the file it was attempting to decompress. This is the error message I found.

1785894397652 SessionStore ERROR NotReadableError when reading session file: recovery: NotReadableError: Could not read `C:\Users\ansen\AppData\Roaming\Mozilla\Firefox\Profiles\xpnhovd6.default-release\sessionstore-backups\recovery.jsonlz4': could not decompress file: invalid LZ4 header: wrong magic number: `00 00 00 00 00 00 00 00 00 00 00 00' (NS_ERROR_FILE_CORRUPTED) No traceback available 1785894397756 SessionStore ERROR NotReadableError when reading session file: recoveryBackup: NotReadableError: Could not read `C:\Users\ansen\AppData\Roaming\Mozilla\Firefox\Profiles\xpnhovd6.default-release\sessionstore-backups\recovery.baklz4': could not decompress file: invalid LZ4 header: wrong magic number: `00 00 00 00 00 00 00 00 00 00 00 00' (NS_ERROR_FILE_CORRUPTED) No traceback available

Any help is greatly appreciated. I'm one of those people that tends to have way too many tabs open at once due to poor memory, and losing months of tabs and progress is a huge setback. I'm very desperate to get the history and tabs back.

Đã giải quyết 6 1

Why am I getting continuous virus warnings each time I use Firefox and then if I click on REMOVE VIRUS it wants me to renew a McAfee virus protection service.

A couple days ago when I opened Firefox, I immediately started getting pop up messages saying I had viruses. If I clicked on REMOVE VIRUS, it tried to get me to sign up … (xem thêm)

A couple days ago when I opened Firefox, I immediately started getting pop up messages saying I had viruses. If I clicked on REMOVE VIRUS, it tried to get me to sign up with McAfee. I cannot see my full screen due to all the pop up screens. My MS Defender virus protection is not identifying any viruses.

Đã giải quyết 1 1 10