Diễn đàn hỗ trợ Firefox

Started a few days ago, I'm getting a Access Denied error on Sky News web site-:

Access Denied You don't have permission to access "http://news.sky.com/uk" on this server. Reference #18.6e3f655f.1775840716.11cf0872 https://errors.edgesuite.net/18.6e3f655f.1775840716.11cf0872

Has anyone a clue? I can go to the Sky Watch live..... when I click any link I get the same result above. This happens when running Firefox in safe-mode.

Running Win 7 x64 115.33.0ESR This is the only problem I have.

Dave

I received the following error when attempting to access www.choicehotels.com:

Access Denied You don't have permission to access "http://www.choicehotels.com/" on this server. Reference #18.71cfdb17.1777217251.b86336d7 https://errors.edgesuite.net/18.71cfdb17.1777217251.b86336d7

The same thing happened to me when I attempted to login to the Marriott website a few days ago. Initially, I thought it was Marriott's server that was the problem but since the problem has appeared on two different hotel chains, I suspected the problem was with Firefox's servers. So, to check, I launched the Google Chrome search engine and made the same exact search and the problem away. My search was successful.

Can you please help me so that I don't continue getting these errors? If you are unable to help, I will be forced to remove Firefox from my desktop computer because I need to be able to make hotel reservations without encountering this type of problem.

My computer is an older Windows 7 Home Premium with Service Pack 1.

Thank you.

Michael Stone

Hi,

This is my second post regarding this problem. Upon searching and reading the answers to this problem on the Mozilla's community, I found out that Firefox last update on Windows 7 computers is 115.33Oesr. According to cor-el, one of Mozilla's community Moderator, Firefox is stuck on this version not updating to the newest Firefox 148.02. on Windows 7 computers. I thought the whole idea of having Firefox Oesr version was to allow Windows 7 computers to continue using Firefox. Now I have many websites telling me "Access denied". Home Depot, Costco, Kohl's, Ralph's so far that I have found out. Everything works on Chrome, which I prefer not to use. Everything works on my laptop with Windows 11 version Firefox 148.02

Is this going to be fixed???? Is Firefox Oesr going to update to version 1408.02 so people/computers with Windows 7 can continue using these websites?????

I would greatly appreciate your help!!!!!!

Amy

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.cc1c2117.1772495056.333a13f3

https://errors.edgesuite.net/18.cc1c2117.1772495056.333a13f3

Note that the site listed in the error message does not contain the S in https. I manually typed the address with the S and received the same message. I found your correspondence with aprilbrown77 on 8/15/23 and tried all the solutions suggested with no success. I believe Kohls change something on their website 3 weeks ago. My operating system is Windows 7 - 32bit and my Firefox version is 115.33.0esr. I have contacted others using Windows 7 and they all have the same problem. Please update Firefox to resolve the Kohls website issue for the millions of us using Windows 7. Thanks.

Since the update on 2/16/26. I have not been able to access several websites that I was able to before the update. Hoe do I uninstall this update and all others after this date

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.acf7d517.1771548295.4f66cee0

https://errors.edgesuite.net/18.acf7d517.1771548295.4f66cee0 is what I get when going to https:\goddady.com as of today. Running on Windows7 (no, I won't upgrade). Tried a variety of changes. But Chrome works fine. Any suggestions?

I tryed Firefox 115.8.0esr and 115.9.0esr 32Bit on Windows 7. (78.15.0 works) Firefox crashes(the whole program, i mean no tab) on "about:support" or some pages on support.mozilla.org like https://support.mozilla.org/de/kb/firefox-leistungseinstellungen always reproduceable.

I disabled all Addons, i disabled this power optimizion setting, removed usercrome.css same. With Firefox savemode it dont crash. Spyware is blocked, means datareporting/telemetry/ping by disabling the options and empty the urls (like on FF 78 but it dont crash). Somewhere i read firefox can crash on a empty url, but i assume its fixed long time ago. A wrong, unreachable or empty url should not crash on well programming. Think about countrys that blocks urls, adblocker, pihole and so on. I dont remember about what url i read.

Does the savemode revert all about:config settings? What does support.mozilla ask the browser that causes the crash? It know it seems to identify the Browser, but usual its done by useragent and no "internal" communication.

Then FF always crash on ebay.de search if you scroll or change settings while the page is not ready. Spyware is too blocked by Hardware, ebay may wait for some ad? But thats already on FF78 but on 115 it seems more often, this was not with FF 52. But some sites including ebay stops to work with FF52/78 so no choice.

I keep having trouble trying to play a video on YouTube. When I try and play a video on You Tube the video will simply not play or take forever to start playing. What can be done to fix the problem? Can someone help. Thank you.

Some web sites have begun to not work with Firefox browser on Windows 7 64 bit. Is there anyway to get a version of Firefox that that will get me back to working as well as before 4/9/2025. My Firefox web browser says it is fully updated. If Firefox browser is to no longer work with Windows 7, can you suggest a simple browser that can be downloaded for Windows 7 and tell me where and how to download it?

Hello,

I upgraded my FireFox to the latest version 88.0 today, and noticed some changes on right click menu. In the old version, the keyboard shortcut key is a to copy a link, but now it was changed to L. That is really inconvenient. As you know, when you right click a link using the mouse, your right hand is still holding the mouse, and not easy to press the letter L on the keyboard.

The old menu option is "Copy Link Locaton", but the new one is "Copy Link".

Is it possible to customize the keyboard shortcut of right click menu, please?

Thank you! Brian

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]

ONLY IN FIREFOX when I open Spider Solitaire there is an hotel video ALWAYS in the lower right corner - NOT WITH GOOGLE. I try to block it but no go. Here's the site. HOW DO I GET TO USE IT ON FIREFOX???? https://www.belovedhotels.com/cancun/beloved-playa-mujeres/?utm_source=dv360&utm_medium=paid_video&utm_campaign=brand_bpm_us&utm_content=dv360_brand_bpm_us_prs_video_proll_na_inm_varios_na_2301&utm_campaign_id=dv360_brand_bpm_us_prs_video_proll_na_inm_varios_na_2301&adfcd=1688589882.y96yaB5xY0Ck-ZWc2v4Iow.MjM2NjE4MywxODEzNzQx/