Diễn đàn hỗ trợ Firefox

Since the last update, 133 at least I believe that is the last update, I CANNOT LOG INTO Firefox for my PC. I have always used Firefox as my Primary Account therefore, once I have logged into Firefox I then log into my other programs such as Outlook.Live.com. Yes, I know that is a MS program. When I say I cannot log into Firefox.com this is what I mean. I click on the Firefox ICON in my task tray and Firefox appears only because I am NOT logged into Firefox. Then I am asked to Download Firefox for my PC. Of course, I know it is already downloaded and depending on the day I will receive a message saying Firefox is already downloaded or it may download it again. No matter my decision, I rarely have an opportunity to log in, unless I use a round-about way of going through Microsoft. Most of the time the application menu does not appear and when it does appear, and if Firefox allows me to use my credentials to log in, then I wait and wait and wait and the only thing that happens is NOTHING. I'm left staring at a blank screen. Since I've always used Firefox as my PRIMARY, after logging into it I then log in or open other programs I use such as Outlook.Live.com (yes, I know that is a MS program). After years of using Firefox I have never had to look at a blank screen and when I'm lucky enough to see the log in, I attempt to log into Outlook. But, I haven't seen Outlook in weeks. I have to use a round-about way of logging into Microsoft to log into Outlook, sometimes that works and sometimes it doesn't work. It's as though Microsoft and Firefox have found a way to merge their programming. As you may imagine it takes me over an hour to use the programs I need. 'AND, here is the icing on the cake. Mozilla Firefox no longer monitors Trend Micro Security which I have used at least 15 years. At one time, Firefox did monitor TM as an add-on but no longer, and when I checked to see the latest update you were showing, it is obvious you are not keeping up with TM's many updates. I have received some very strange messages from websites I previously log into on a daily basis, such as Grammarly and Pocket and have been redirected to a Microsoft page indicating I owe money, which I DON'T so that was another waste of my time clearing that up. Now, I have gone days without logging into my PC out of sheer frustration. I don't know what else to do and now I'm not protected with a Security Program although I do update and run it everyday. Yes, I am aware of Microsoft's firewall but I'm not sure how well that is working since my PC is now out-of-date. I suppose I could start a Go Fund Me page to earn enough money to buy a new computer...lol I desperately need help. BUT, I CANNOT understand your computer talk, I need things explained to me in everyday language. I hope this makes some sense. Rhonda Caywood

I can see and manipulate my extensions in the little puzzle piece in my toolbar but when I go into settings all my extensions are gone, replaced by an extension I did not authorize. I was having difficulty with a pop-up on a news site that wanted me to turn off my add blocker or buy a subscription. When I go into the add browser and turn it off the website does not recognize that I have do this and keeps me from getting behind their pay wall. So I thought I would go into the settings and temporarily turn off the extension from there and that is when I discovered the lack of extensions in my settings.

The add on is AdBlocker Ultimate and the website is RawStory.com

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZone. I can also quickly arrange multiple separate Chrome windows into FancyZones without issue.

Firefox's interaction with FancyZones is not good. When I drag a tab out of a window, it doesn't allow me to snap it into a FancyZone. I first need to release left click, allowing the tab's new window to appear, then I can snap that window into a FancyZone.

The biggest occurs when I have multiple Firefox windows open and snap one of them into a FancyZone. Often, one of the open Firefox windows will spontaneously shrink itself in size. When I try to manually resize the window back to normal, it shrinks further and further, until it is an invisible sliver. The only solution when this occurs is to fully restart Firefox.

It seems strange that Firefox has such poor compatibility with FancyZones, which is growing in popularity along with other productivity tools in PowerToys. Wondering if anyone else has experienced these issues, if there is any workaround, or if there is a fix being worked on.

Suddenly every doc I download or preview is COVERED by something saying I "can now read and sign docs in Firefox" -- and I can't remove this popup -- or even relocate it so that I can SEE the doc I am trying to read.

Is this from my latest firefox upgrade?  Can I undo it?  

The whole popup thing is not even visible, so I can't find something to scroll down and say yes or no. Similarly I tried to play along with it and create a signature. I did that and clicked a "save signature" but again I cannot even see the whole thing so I cannot save it and get out of it. It won't let me take a screenshot so I can show you....

The True Key extension from McAfee cannot be installed on Firefox. I have the latest updated version of Firefox 133.0.1 64 bit on my desktop Dell computer running Windows 11 Pro. When I try to install the True Key extension, a message pops up advising me that the extension cannot be installed due to a Firefox policy violation. I have reported the issue to McAfee for their action. Photo of the pop up message is attached.

I am unable to login to my Google Accounts on Firefox on Desktop from version 136.0.2 and up. Everytime I open the sign-in page for Google, the page automatically closes before I can type in my information. I followed the advice from this Support page with no success: "Unable to log into Google accounts from Firefox", https://support.mozilla.org/en-US/questions/1468020#:~:text=We%20have%20resolved%20an%20issue%20with%20Google%20auth,settings%20that%20does%20not%20require%20a%20Firefox%20upgrade.

I am able to log into my Google accounts in other browsers so I think the issue is localized to Firefox. I did notice that the web URL for the Google Accounts webpage changes each time I attempt to log in. I included two URLs for reference.

https://accounts.google.com/v3/signin/identifier?continue=https%3A%2F%2Fmail.google.com%2Fmail%2F&ifkv=AXH0vVtznjXyZO8whm9PzXvyM6w1gDtjuZNgrk4ug2OuSmPaNR5eZ0y02cIYB21iqvsseKmhA1Y7jQ&rip=1&sacu=1&service=mail&flowName=GlifWebSignIn&flowEntry=ServiceLogin&dsh=S1461876635%3A1743702550746786

https://accounts.google.com/v3/signin/identifier?continue=https%3A%2F%2Fmail.google.com%2Fmail%2F&ifkv=AXH0vVv_0AvoDLO73bxECh6E2at_qauoNzIEJ99BkynHYb-yyvW8WQGTDHcZurqVn3UPnpI_50Gw&rip=1&sacu=1&service=mail&flowName=GlifWebSignIn&flowEntry=ServiceLogin&dsh=S1929478867%3A1743702567107464

Thank you for the assistance

Hallo everyone,

after many hours of Google search and trying many changes in the "about:config" section im done with things to try so my last chance is here.

The problem i have is that videos dont play if i mouseover the firefox window or tab i.E. on the windows taskbar. The video will only start to play if i click on the window/tab and that window/tab is the "active" one im looking at.

It worked fine before but some firefox update f***ed this up (and yes the official firefox updates are the only thing that changed), no i dont know which update it was because i didnt recognize the problem right away.

The autoplay option is set to allow media and audio.

The weird thing is that when i open a video in the vlc player and do the mouseover, everything works just fine. So my conclusion is that some setting was messed up on the new firefox version.

Some data of my pc, everything is updated: - Windows 11 Pro - CPU is AMD Ryzen 7 5800X3D 3,4GHz - GPU is AMD Radeon RX 7900XT - RAM is 32GB DDR4 CL16 - Internet is wired connection with 250K speed - Firefox Version is 137.0.1

Sorry for my bad english and thank you in advance.

Suddenly cannot access my bellsouth.net email account. However, I have no problems when using the Brave site. Any non-snarky suggestions to regain access using Firefox?

The title says it all. How do I know my crashed Dell Latitude 5500 (NOT E5500) , 512GB M2 NVME, 32GB DDR4 2400 RAM, W11 Pro x64 is now truly healed and with no glitches due to Firefox 137.0 x64 conflicting with Spectrum Security Suite (most current version by F-Secure {TOTAL} as of 03-31-2025) and thereby crashing the entire computer. I have recovered 90whatever percent functionality to the computer, but cannot take the chance of re-installing Security Suite if there is an unresolved conflict not yet addressed and corrected. I've seen the Mozilla Connection entry about another crash similar to mine involving a different Antimalware APP. And I have seen the posting about the fix applied to correct the same type issues with a Chinese provided Antimalware APP. Has ANYONE addressed Firefox 137.0 induced conflicts with other security APPS like my Spectrum Security Suite? I cannot re-install Security Suite until or IF the conflicts that crashed my Dell 5500 have been addressed and corrected. I'd had to use a 2nd backup computer to go online, find, download, copy to a USB thumbdrive, a "suite" of online security scanners AND proprietary uninstallers, copy all of those to the crashed computer, install the necessary ones, run the scanners to check for malware infection(s), none were found, THEN run the F-Secure uninstaller, successfully removing Security Suite. THEN I had to run Firefox in Safe Mode to find and correct all the damaged website URLs the crash involved. Some 30(?) websites I could not get to until i repaired them. NOW, how do I get Firefox 137.x checked for conflicts with Spectrum Security Suite and have them corrected so I can have my Firefox AND Antimalware APP running together? Please let me know and Thank you for being here for us, JEC OldHeart1943

For much of 2024 I've had reCAPTCHA issues. I'm currently in dialogue with Australian Broadcasting Corporation (ABC), via their 'Director' email address. as they use this device for access to many features and to all communication, comments, complaints etc. The reCAPTCha window and message of things to verify doesn't appear at all, eg, no phrase like:select all traffic lights; and no window of 9 images, just the message that the site uses ReCAPTCha. But it isn't just ABC, it is all sites that use this verification device. I contacted ABC because they are a large organisation with a dedicated IT team. I take the Firefox upgrades currently 133.03 - 64 bit with Window 10 My concern is now that this has occurred for so long, that even ABC are saying this is caused by Firefox, not Google. I've pointed out how ludicrous that statement is, eg, why would Firefox create such a problem, whereas Goggle has a vested interested in not resolving it as many will switch to Google platform products.

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Firewall settings and I do not find anything blocking Firefox from accessing the internet(Inbound or Outbound Rules) are set to allow. NordVPN is not set to block any program or connection. I have never seen anything block access to Google.com or any related pages within Google. HELP Please!

I'm using Windows Live Mail 2012 (which yes is pretty old) and one of the problems manifests itself in Firefox so let me describe this, I'm asking here because I don't think Microsoft ever supports anything any more so yes I'm grasping at straws but here goes. If I click on an email preview in my email client it proceeds to try and open that content in an almost infinite set of windows. If instead I click on a web link in that content it proceeds to attempt to open an almost infinite number of tabs of copies of this content in Firefox, I'm not saying this is the fault of the browser but it's a weird problem. Finally if I try and open the website that I need to use to manage the memory usage of this limited memory cable provider email account, the website no longer processes that correctly either so after a short time I will run out of memory entirely and lose usage of the account so you can see why solving this is an urgent matter for me. (I already contacted the cable provider tech support and their considered opinion was I ought to pound sand since they no longer provide email accounts any more for anyone. I have a peculiar feeling that one possible answer involves doing complex editing in the Registry, I think I'd rather back out the update (although MSC wil probably just overwrite it again in 6 months anyway) but I guess either would be acceptable, I'm just wondering how come I'm the only person in the known universe who has seen this weird issue?

I am experiencing significant performance problems in Mozilla Firefox when using certain AI-powered tools. Below are the specific issues:

   Flux AI & Diagramming AI Performance Warnings

       Issue: When accessing Flux AI or Diagramming AI tools, Firefox displays a warning message stating, "This site is slowing down Firefox."

       Observed Behavior:

           Delayed response times or freezing when interacting with these tools.

           High CPU usage (observed via Task Manager) when the tools are active.

       Expected Behavior: Smooth operation without performance degradation, as seen in other browsers (e.g., Chrome or Edge).

   CMS Sign-Out Failure

       Issue: Unable to sign out of my Content Management System (CMS). The action either freezes or refreshes without logging me out.

       Troubleshooting Attempted: Cleared cache/cookies, disabled extensions, tested in Safe Mode—issue persists.

   ChatGPT Menu Error

       Issue: Clicking the three-dots (⋮) menu in ChatGPT triggers an error instead of displaying options.

       Error Context: Mentions "Flux AI," suggesting a possible conflict or integration failure.

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display correctly. the boxes are to the right and below the actual placement. I emailed IRS who said it is a setting in Firefox. I tried the site using Microsoft EDGE and it displays correctly. I have searched for possible solutions and tried them all like using/on and off excelerator, letting Firefox chose size and colors of sites, turned off Noton etc. I posted another question here but no replies or looks so maybe I did something wrong so I will try to post again. I have W10 fully updated and Firefox too up to date. I understand I could use Edge but never had to and prefer to use Firefox as I have before. any suggestions would be appreciated or where I can report a possible issue with Firefox. I have attached a sample. thank You

I have had this issue for a couple weeks now with youtube. When running in a private tab it will frequently not accept input for something like 10 seconds at a time. Playback works totally fine, no real stuttering or lag in the video, but pressing pause will generally take significant time to actually pause. This is true of all other inputs including keyboard commands, clicking on links, right click, etc. It seems to have a rolling window where inputs are accepted because if I wait for clicking play to work I can also quickly change the volume or right click a link. It'll even accept the input if I'm in a different window (like if I hit play then click over to my second monitor). This doesn't seem to happen in a normal window, only private. All other firefox tabs work totally fine with none of this lag, nor do I see any other issues on my computer. I haven't noticed any spikes in hardware usage nor am I using anywhere near all of my PC's resources.

I'm only running 2 extensions I think would interfere here (ublock origin and enhancer for youtube) and I've tried running with them disabled to no effect. All my extensions are up to date, as are my browser and OS, this has persisted through restarts (though it seems to take some time to come into effect after a restart). I've tried disabling hardware acceleration and clearing the cache.

So yeah, no idea what's wrong. It's not like unusable, just really annoying. Thanks to anyone that helps.

Been using Netscape then Mozilla load since 1996. Jan 13 2025 I turned on computer (for 3rd time) and (all browsers) Mozilla is blocked by windows defender firewall. Jan 14th I turned on PC and same.

Setting\windows defender firewall setting is now in perpetual circle of processing request.

• Windows Smart App Contol is turned off.
• advance virus scan will not launch due to alpha characters will not populate, only numeric, even when switching keyboard languages.
• quick and full scan work with no errors, prior successful was Jan 10th , 10 min before turning off computer (quick)
• no error or alarms other than "firewall is blocking Mozilla & Mozilla VPN". MS Edge Browser just sits with no pages loaded, no error messages.
• NIC and internet is working fine as ping and othe CMD to international work. Email clients work.
• Client ( L&T TS) Microsoft Intune installed for work Account

Windows 11 pro, all updates to windows and Mozilla, virus and dell processed through January 10 (from history)

Last night the 15th January 2025, the firefox decided to update, buy it self closing the browser, however when it restarted it now comes up an Error, something along the lines of 134.0.1 and 134.0 MinVersion, if you have seen this you will know what I mean, it suggested to reinstall firefox, with that I did and I tried to porting all the setting and data and every thing, however it didnot import.

Where can I find the previous version that generated the error to start the import again... as there are links that I simply can not get any more

Cheers

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image below of a page from a local grocery store. Like most stores these days, it is possible to search within that store and its web site for specific items and prices, etc. It works in at least two other browsers I've tried but not in Firefox so a setting, I'm guessing, has been changed within Firefox in the last few months (because this problem did not occur before then).

As you see in the image, I've inserted an item to find its price; and nothing happens. Before, on Firefox, and now with other browsers, I would get a display of all relevant products, prices, quantities, sales and discounts, etc.

What Firefox setting do I need to change so this information will show up again?

I have Firefox version 137.0.2 on this system running Windows 10 Version 22H2 (OS Build 19045.5737).

Sorry for my ignorance; and thanks again for whatever help anyone can offer.