Diễn đàn hỗ trợ Firefox

One page of my online scheduling software often doesn't load all the way. It's a list of clients, not super-long. It often only loads the first 10-15 names (out of about 80). Eventually this pop-up appears: "This page is slowing down Firefox. To speed up your browser, stop this page."

I'm on a Windows 10 desktop with PLENTY of speed/memory. That's not the issue, unless Firefox isn't using the computer optimally.

I've been having tons of issues with Firefox so a few days ago I did a "Refresh." This helped, but obviously didn't fix this particular issue.

Right now, when you use AI features in Firefox, each request opens a new chat with the provider. But sometimes I would like to send the webpage selection to an existing chat for better context, especially when I am looking for guidance through something like the AWS Console. Is there any option to achieve this?

Dear Support Team,

I am writing to request assistance with an issue I encountered after a recent Firefox update. After opening the browser, an automatic updat led to making all of my bookmarks, saved passwords and website data disappear. The profile I was using had been active for over two years and contained important information that I now cannot access (it wasn't a profile I created myself, I just used the browser normally).

I have already tried several troubleshooting steps, including restoring previous profiles, checking the profile folder, and attempting to recover data from backups. Unfortunately, none of these attempts have been successful so far. The about:profiles website tells me my old profile does not exist but in my Firefox folder, there is a (profile?) folder from 2023 which contains only one file.

Could you please help me recover my previous Firefox profile or guide me through any additional methods that might allow me to restore my lost data?

Thank you very much in advance for your support.

Kind regards, Sophia

Hi! I have seen that Mozilla will be moving forwards with integrating AI to Firefox. I am very uncomfortable with this, as AI poses a risk to the privacy and security that made me choose Firefox in the first place. If this is the case and AI is truly integrated (at least without an option to turn it off or opt-out completely) I will no longer use this browser and switch to something else. I enjoy Firefox so I am hoping that this will not be necessary....but we will see.

Dear Community,

Since more than a month, when firefox was updated, all my bookmarks seem to be gone,which includes a lot of valuable research made over the past few years.

I have tried all suggestions that google give me to restore my bookmarks, but as far as I understand, there are no newer ones since 2019 (nor older ones than 2018) on my computer? That's what I find in a folder called 'bookmarkbackups' with json-files. Separately I also searched for 'json' and '.jsonlz4' and found nothing after 2019. Also I searched for .html, but nothing seemed to contain bookmark directly.

When I go to manage bookmarks > 'import/export' icon in the upper bar, it suggests two options, for 'nov 13 2025', or today's date), of which none provide me with any bookmarks.

Can I somehow still recover my research?

Do I really need to backup manually?

Or need I start saving all URLs in a word-document for my new research project?...

Firefox seems to update regularly, I currently have version 145.01. (I work on a Mac 2021, with Ventura 13.7.8)

I highly appreciate any advice on this matter.

Kind regards, Maria

bold text I have been given a new firefox and this is so far out of what i need that i am about ready to call it quits -- where is my toolbar? All i have is some bookmark nonsense that has nothing to do with me or what i search for --

Hi Mozilla team! I have a problem which started happening recently, or at least I didn't realize it before. I went through all the articles, tried adjusting density in Customize Toolbar, went through all the settings with systematic approach with ChatGPT, some things in about:config and even tried adding userChrome.css in profile folder but nothing helped.

The problem is that I have PC with dual screen setup, one is 1440p, 125% zoom in windows settings (main) and 1080p, 100% zoom in Windows settings (secondary). When I change both screens to same zoom, everything is fine, but when it's set up like this, on secondary monitor (1080p one) tabs in open browser don't reach top of the screen, in fullscreen mode, that is, I need to move mouse downwards if I want to middle click open new tab or close old one or even simply move between tabs. It's like, it doesn't reach top of the screen for few pixels - it has a ghost gap.

I don't have this problem in any other browser, tried Chrome, Edge... I would like to continue using Mozilla, but this is bothering me. Could you please consider fixing it in some of future releases?

Thank you in advance!

I only get that damn "JSON, Raw Headers, Data" screen when I try to go to gamestop's website. HOW do I fix this? This is only the latest in a long string of stuff your browser does badly, and if not for the fact you are the only browser Youtube cannot block ad blockers on, I would have tossed your browser a long time ago.

Unfortunately the latest release has broken the ability to support the NordPass extension. I also have WaterFox as a backup based on historical usage challenges, and sure enough it supports NordPass with no issues.

The issue is when a user completes the Account login to Nord itself, then enters their master password for NordPass via the browser. It then gets lost, presenting the animated circle as if it is attempting to process the next step, and it fails to exit that state.

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update, many services to which I log every day, state that I am logging from a new device and I must complete a time consuming procedure of adding a new device in many places. And I don’t need most of the updates.

I'm running FF on Windows v145.0.1 and navigate to...

    https://www.star.nesdis.noaa.gov/goes/conus_band.php?sat=G18&band=GEOCOLOR&length=24

...and the animation doesn't work. This is a recent phenomenon. I have another computer in the office I've turned off FF updates (obvious reasons) and the animation works fine. It worked on my computer until recently. I'm so exhausted with FF updates that break things, it's getting as bad as Windows. I've run FF in troubleshoot mode, no good. I've added this primary domain to exceptions to enhanced tracking, no good. Nothing works so I assume it's Firefox (may not be). But v129.0.2 works fine, in this respect (streaming the animation loops of GOES West).

Does anyone know what configuration or setting I can explore to make this work again?  :-(

Thanks,

I don't want to see more AI features on this browser. I don't care for its harmful effects on the environment and I use Firefox to escape the bullshit of Google Chrome and other web browsers. I'm probably going to switch completely if more AI features are added.

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also become green. These are only happening in integrated mode. If I use hybrid graphics mode all works good. I attached the about:support page and about:config page.

about:config page link about:support page

These files are taken in integrated graphics mode.

Hi, I unchecked something in my settings and I don't know what I did to cause when I right click to copy something there is no copy and a lot of the rest of the options are no longer there as well. Can you tell me what to do to repair this? It doesn't give me the option to take a screen shot either or I would show you what's left in that popup box. It only give me "Ask an AI chatbot" and the "translate".

Have a nice day, Tom

My desktop (Windows 10) Firefox just updated to 145.0.1 and the right-click menu is defective. It has a bunch of blank lines, the only options listed are search DuckDuckGo, translate, and use AI. This ruins my browsing experience, since I can no longer open links in new tabs which is my favorite way of looking at newspaper home pages.