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Firefox hangs or crashes "Gah your tab crashed"

Firefox keeps crashing and Hanging and I get the error message "gah your tab etc" I have followed the advice for fixing the problem but it keeps coming back Its really a… (xem thêm)

Firefox keeps crashing and Hanging and I get the error message "gah your tab etc" I have followed the advice for fixing the problem but it keeps coming back Its really annoying when you are trying to do something I'm no computer whiz and I have looked at the crash reports, its just gobble gook to me, I need help to fix the problem.

Được hỏi bởi Anthony Gloster-Guest 5 tháng trước

Lần cuối trả lời bởi Paul 5 tháng trước

Pop up window that says I'm using older version of firefox

I am repeatedly getting this pop up window after starting my computer and selecting the Firefox icon in the toolbar to start the browser. When using the Firefox browser … (xem thêm)

I am repeatedly getting this pop up window after starting my computer and selecting the Firefox icon in the toolbar to start the browser. When using the Firefox browser I always update Firefox when prompted, so it should be the latest version, unlike what it states in the popup window. If I want to use the browser, I have to sign in to the browser and sync my data and I have to re load all my tabs from my history. It is time consuming to the point where my colleagues who were using Firefox have uninstalled Firefox and are now using a different browser. I could do the same...but I want a solution. I'm using Windows 11.

Được hỏi bởi Bugdriver 5 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 5 tháng trước

Firefox cannot find location, even with Location enabled

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permiss… (xem thêm)

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permissions, the websites come back saying they cannot find my location.

I have refreshed Firefox, disabled all Enhanced Tracking Protection, disabled all extensions, and have even ran Firefox in Troubleshoot mode - all to no avail. Is there any way this can be fixed? These websites all work on Chrome and Edge and work on my Firefox for iPhone.

On Windows 10 22H2.

Được hỏi bởi Falom 5 tháng trước

Lần cuối trả lời bởi pieterdekker 1 tuần trước

New Tabs Now Includes Push Pins on Each Icon on Favorites - Firefox 139.0.1

Just updated to 139.0.1 and got a surprise. My New Tab Favorites Icons now have Push Pins in their upper left corners, leaving less space for the icons, so of course my … (xem thêm)

Just updated to 139.0.1 and got a surprise. My New Tab Favorites Icons now have Push Pins in their upper left corners, leaving less space for the icons, so of course my icons are now smaller than before. Why do the people maintaining the system at Mozilla keep messing with the New Tabs? Last time, they thought they needed to include a large image of the Firefox icon, again shrinking the remaining screen real estate for my icons. That got fixed. Now they decided each favorite icon needs a rather large push pin to indicate that it belongs there. Somebody thought this would be a good idea? Why can't they just leave it alone?

I'm posting two screenshot images of my New Tab screen. You will know which is before and which is after.

Được hỏi bởi Prentice3 5 tháng trước

Lần cuối trả lời bởi Agent virtuel 5 tháng trước

Firefox 139.0.1 x64 (Windows 11) is very slow to work with HTTPS

Once I visit any web site that uses HTTPS there is approximately a 90% chance it'll take seconds or even minutes to secure the connection. This never happens on other bro… (xem thêm)

Once I visit any web site that uses HTTPS there is approximately a 90% chance it'll take seconds or even minutes to secure the connection. This never happens on other browsers as they load such pages instantaneously.

I already cleaned my data up and removed the extensions, both suspected and innocent bystanders, to no avail.

As stated in the title, I'm using Firefox 139.0.1 x64 on Windows 11 (24H2, build 26100.4061). This started happening after an automatic Firefox update, I never changed anything in my system configuration.

Được hỏi bởi Nazar Al Sayed 5 tháng trước

Lần cuối trả lời bởi Nazar Al Sayed 5 tháng trước

unable to login to reddit

I have just noticed today that I cannot login to Reddit with FireFox. After researching the issue, I can confirm the following: - Followed all steps in: https://support.… (xem thêm)

I have just noticed today that I cannot login to Reddit with FireFox. After researching the issue, I can confirm the following:

- Followed all steps in: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems - MalwareBytes is not installed - Confirmed latest update of FireFox installed - Adblocker/Ublocker disabled - Deleted caches/cookies - Refreshed Firefox then restarted in troubleshoot mode from: Help > Troubleshoot mode > restart > refresh - Created a new profile and tested - Confirmed FireFox is not limited/restricted from accessing private/public network - Confirmed signing into Reddit from other browsers is successful

Please advise how to fix this as FireFox is my primary browser and I'd rather use it for all of my activities screenshot of the error message attached below

Được hỏi bởi a.999.aqil 5 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 5 tháng trước

Clicking any pinned extension that opens a dropdown causes browser to hang since 139.0.1 update

Yesterday (Sat 5/31), I woke up to the 139.0.1 update, along with a new behavior that Firefox will hang (and require a Force Quit) any time I click a pinned extension tha… (xem thêm)

Yesterday (Sat 5/31), I woke up to the 139.0.1 update, along with a new behavior that Firefox will hang (and require a Force Quit) any time I click a pinned extension that opens a drop-down interface (e.g. 1Password, Adblock Plus, Pocket).

I've tried disabling all extensions and bringing single ones back (as well as disabling Pocket via about:config) - the result: any extension that opens a dropdown causes the hang, and any extension that runs without opening a dropdown works just fine, regardless of the combination of extensions that are enabled/disabled at the time.

I tried opening Troubleshoot Mode (although it's of little use since my problem seems rooted in extension behavior) - the first several times I tried, it ALSO caused a hang, but now I'm able to turn it on & off without an issue (though the page rendering is wonky within it - I imagine that's just a Troubleshoot Mode thing?). For whatever it's worth, I think the change that preceded it starting to open without hanging was my disabling this [setting] (though it didn't cause any change in the original behavior, which was my initial goal).

I'm running macOS 14.6.1 if it's of any use. Thanks for any troubleshooting ideas!

Được hỏi bởi elliot 5 tháng trước

Lần cuối trả lời bởi elliot 5 tháng trước

Latest FF update

New update has affected the performance of Jun's Journey. Specifically, a white "mist" now covers all play areas of the June's Journey game. Wooga - the operators - adv… (xem thêm)

New update has affected the performance of Jun's Journey. Specifically, a white "mist" now covers all play areas of the June's Journey game. Wooga - the operators - advise it is not their issue. Others are experiencing the same since update

Được hỏi bởi nghilliard 5 tháng trước

Lần cuối trả lời bởi Ed 5 tháng trước

Firefox keeps randomly moving focused tabs to the end

When I go to view an already open tab it will sometimes randomly move it to the very end of my tabs all the way to the right. I don't want it to move tabs without my inte… (xem thêm)

When I go to view an already open tab it will sometimes randomly move it to the very end of my tabs all the way to the right. I don't want it to move tabs without my intervention. Clicking on a tab should keep it in place.

This has been an issue for about 2 months now. I'm not sure what's causing it or even if it's entirely a Firefox issue as I have noticed something similar happen in another program with tabs that I use often. It still seems like a Firefox issue in that moving a tab all the way to the end is a very specific task that can't normally be done accidentally.

Is there a way to prevent this from happening or has anyone figured it out?

This person has the same issue: https://connect.mozilla.org/t5/discussions/stop-reordering-my-tabs/td-p/93219

Được hỏi bởi Engage 5 tháng trước

Lần cuối trả lời bởi Denys 4 tháng trước

tab keeps loading (?), but link opens / Michaels.com won't load

I had an issue with the hidden task bar not showing up when I moved my cuser to the bottom of the screen, so I was "playing around" and messed it up. I created another p… (xem thêm)

I had an issue with the hidden task bar not showing up when I moved my cuser to the bottom of the screen, so I was "playing around" and messed it up. I created another profile, but lost all my bookmarks and so forth. I copied files from my old profile to the new profile, but now I can't get to michaels.com - it won't load. Also, I have my yahoo mail tab looks like it's loading, but I got in my email and when I went to blackforrest.com it does the same thing.

I still have the issue of my task bar not "unhidding" when I go to the bottom of the screen. I have to minimize my screens to see the task bar.

Can you help, please?

Được hỏi bởi kw_tinkerbell 5 tháng trước

Lần cuối trả lời bởi kw_tinkerbell 5 tháng trước

Firefox seems to update in the background, then accuses me of launching an older version, wiping my bookmarks

I'm running Firefox 139.0.1 on Mac Sonoma 14.7.1. Since FF V138, I've had this extremely frustrating problem where, approximately once a day and while the application i… (xem thêm)

I'm running Firefox 139.0.1 on Mac Sonoma 14.7.1.

Since FF V138, I've had this extremely frustrating problem where, approximately once a day and while the application is still running, Firefox seems to either auto-revert to an older version' 'or otherwise mess up the installation files. I don't get any notice this is happening until I try to open a new tab and it brings up the "You must restart Firefox" notice. When I click Restart, it pops up with "You've launched an older version of Firefox, so you won't keep any of your bookmarks because that would be unstable" error.

The only way I've found to fix it is to redownload the most recent install files, which, after the fresh install, will allow me to keep using Firefox with my bookmarks for the next 5-6 hours, before the whole process starts again.

I theoretically have auto-updates off; my settings are set to the other option, "Check for updates but let you choose to install them". Doesn't seem to make a difference. It only does this on my Mac; the FF install on my Windows machine works fine.

I really want to keep using FF. It's my preferred personal browser. But this is really messing with me! I was hopeful that 139.1 would fix it but same issue, so far.

Được hỏi bởi arlinn315 5 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 5 tháng trước

Firefoxwont work at all

Whenever I close Firefox and try to reopen it, it brings up a system error that says, "The code execution cannot proceed because C:\WINDOWS\system32\pmls64.dll was not fo… (xem thêm)

Whenever I close Firefox and try to reopen it, it brings up a system error that says, "The code execution cannot proceed because C:\WINDOWS\system32\pmls64.dll was not found. Reinstalling the program may fix this problem." I've tried completely deleting Firefox and reinstalling and it opens a new tab, but when I close it i get the same error message.

Được hỏi bởi TheRealMayoy 5 tháng trước

Lần cuối trả lời bởi Kissaki 5 tháng trước

  • Đã giải quyết

Firefox crashing immediately after install, won't open

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple time… (xem thêm)

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple times in a row), if I try to open the browser (only once), and during the uninstallation process (also multiple times in a row). I've tried a clean reinstall multiple times, including deleting the folders from program files, %APPDATA%, and all registry entries I could find (HKEY_CURRENT_USER>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node).

I've contacted IT and they don't seem to think anything pre-installed should be affecting this. I'm unable to get a crash ID as I'm unable to even start the browser - all I get is the Firefox crash reporter, immediately. Is someone able to help me figure out why I can't get this working?

Được hỏi bởi ckennah 5 tháng trước

Được trả lời bởi ckennah 5 tháng trước

  • Đã giải quyết

Cannot access the authentication box in https://intesasanpaolo.com website - June 7 2025

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) a… (xem thêm)

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) all was working correctly. At the beginning I thought there was a problem with Intesa because Intesa had problems in all the country in that period, but I have now tried CHROME and found that is working correctly. My system uses Firefox 139.0.1, W10-32 and Iliad FTTH. I have already cleaned cache and data from settings but the problem remains. Any thought? Thanks very much for any help. Mario.

Được hỏi bởi mario1056 5 tháng trước

Được trả lời bởi mario1056 5 tháng trước

browser will not open any window. no new windows, only tab and that is a problem

Why won't Firefox open any new windows? I give ir the command to open a window and yet all i get are tabs and I never click on open a tab. I have an HP probook this for w… (xem thêm)

Why won't Firefox open any new windows? I give ir the command to open a window and yet all i get are tabs and I never click on open a tab. I have an HP probook this for windows 10 and i am also having the same problem with Chrome. I have uninstalled and reinstalled chrome and that did not fix it so it is not that. What would cause this? I have already cleared the cache cookies history browsing etc. and nothing is fixing it. PLEASE HELP.

Được hỏi bởi GINAHERE 5 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 5 tháng trước

My C hard drive is full. How can I get Firefox to run from the D drive?

My C hard drive is almost full. How can I get Firefox to run from the D drive? I tried copying the files there but it would not run. Do I need to edit something in the Re… (xem thêm)

My C hard drive is almost full. How can I get Firefox to run from the D drive? I tried copying the files there but it would not run. Do I need to edit something in the Registry? I'm using (for as long as I can) Win 10 on a Dell desktop. Latest version of Firefox is installed.

Thanks for any assistance.

Được hỏi bởi denaf1 5 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 5 tháng trước

Unable to connect to local PC - localhost and 127.0.0.1 both fail

Have an app with a web interface that I used for years, but not with several of the latest versions of FF. Chrome, Edge, and DuckDuckGo all show the page as expected and … (xem thêm)

Have an app with a web interface that I used for years, but not with several of the latest versions of FF. Chrome, Edge, and DuckDuckGo all show the page as expected and the page functions properly.

URL: http://127.0.0.1:8384/ Error looks like this:


Unable to connect

Firefox can’t establish a connection to the server at 127.0.0.1:[port number].

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Have tried a large number of things including:

Ping works for ip and hostname, v4 and v6 Confirmed address is accessible through other browsers Disabled extensions Added exceptions in Settings for HTTPS-only mode Various settings in about:config, careful to return them to previous states when they didn't fix the problem Tried Safe Mode (aka Troubleshoot Mode) Refreshed Firefox (as prompted before uninstalling)

My last step is to reinstall, but thought I'd ask here first. Has anyone seen this before?

Được hỏi bởi kcary 5 tháng trước

Lần cuối trả lời bởi Mohammad Aslam 3 tháng trước