Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã lưu trữ

Syncing Question

I have a Firefox account. I signed out of my account and then signed in with my 90 yr. old father's Firefox login since he had a question about storing passwords. Now whe… (xem thêm)

I have a Firefox account. I signed out of my account and then signed in with my 90 yr. old father's Firefox login since he had a question about storing passwords. Now when I'm signed in as him, all of my personal logins and passwords are in his account. When he signs in at his home, will he see my personal logins? If so, how do I ensure my personal info is completely deleted from his account?

One other question: He wants Firefox to remember his Gmail address, but wants to manually type in his Gmail password. Is there any way to do this? The only options I could find were to delete both his login and password or remember both his login and password.

Đã được hỏi bởi cynlewman 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (xem thêm)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Đã được hỏi bởi bigdata 8 tháng trước

Trả lời lần cuối bởi einarpall 8 tháng trước

  • Đã lưu trữ

Can't activate two-step-authentication

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication… (xem thêm)

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication required"; so it tells me I have to enable two-step-authentication before I can enable two-step-authentication?

Đã được hỏi bởi Anthesnatidis 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

Finding Password

Is there a way for me to test out passwords without having to wait 15 minutes after testing out a few? I lost my password but there are usually a few combinations so I've… (xem thêm)

Is there a way for me to test out passwords without having to wait 15 minutes after testing out a few? I lost my password but there are usually a few combinations so I've been trying to brute force it but it just doesn't workout. Thankfully I have a backup profile but it is rather old and I'd like to sync stuff to that account but I also don't want to wipe my data because I have quite a few new bookmarks and things I keep to remind myself of stuff (I have way too many bookmarks). Thanks

Đã được hỏi bởi mxnmnmpanda35 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

  • Đã lưu trữ

Firefox start page

Hello, When I start Firefox browser, it goes into a Bing browser. Did Microsoft Bing acquire Firefox? If not, how do I get it to start up in the Firefox browser? My inter… (xem thêm)

Hello, When I start Firefox browser, it goes into a Bing browser. Did Microsoft Bing acquire Firefox? If not, how do I get it to start up in the Firefox browser? My internet browser default is set to Firefox.

Thank you and have a good day,


edit: removed email from search/spam bots view as this is a public forum and nobody here does support by email.

Đã được hỏi bởi richdzintars 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

  • Đã lưu trữ

I lost all my firefox data(history,passwords and bookmarks). how do i recover them

I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mo… (xem thêm)

I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mobile and another pc. what should i do

Đã được hỏi bởi brkoushik99game 11 tháng trước

Trả lời lần cuối bởi FredMcD 11 tháng trước

  • Đã lưu trữ

Firefox Sync not working

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem… (xem thêm)

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?

Đã được hỏi bởi Pouryanno 1 năm trước

Trả lời lần cuối bởi Dale 1 năm trước

  • Đã lưu trữ

Primary account email required for sign-in

While trying to sign in to my Firefox account, I get the following error: "Primary account email required for sign-in" However, no other e-mail is registered for my accou… (xem thêm)

While trying to sign in to my Firefox account, I get the following error:

"Primary account email required for sign-in"

However, no other e-mail is registered for my account. The problem persists on different browsers as well, signaling that it is related to the account and not the browser. What can I do?

Đã được hỏi bởi dexter 2 năm trước

Trả lời lần cuối bởi user2553693 1 năm trước

  • Đã lưu trữ

Lockwise wont sync. Passwords wont sync from android to windows

I have all the saved passwords of sync in my phone, however when I try to sync them with the browser in my desktop PC it just wont do it. I have windows 10 and firefox 80… (xem thêm)

I have all the saved passwords of sync in my phone, however when I try to sync them with the browser in my desktop PC it just wont do it. I have windows 10 and firefox 80.0.1

Already checked that sync is active and passwords are also checked, i have clicked the "sync" button but nothing happens. Everything else was correctly synced (bookmarks, history, tbs, etc) excep lockwise

Đã được hỏi bởi A Federico RE 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

Firefox locked my account

My account is apparently locked. Whenever I try to sign in on the browser, I get a message saying my account was locked and a link saying to let them know. The link redir… (xem thêm)

My account is apparently locked. Whenever I try to sign in on the browser, I get a message saying my account was locked and a link saying to let them know. The link redirects me to the mozilla support home page. I can log in via that page. Still can't log into my browser. How am I supposed to let them know? The link is totally worthless and that should really be addressed.

Đã được hỏi bởi BlueMutagens 1 năm trước

Trả lời lần cuối bởi Andrew 1 năm trước

  • Đã lưu trữ

syncing

I just installed Firefox on my laptop computer. How do I sync the opening page and all of its contents (tabs, history, apps) from the desktop I use at home? I have trie… (xem thêm)

I just installed Firefox on my laptop computer. How do I sync the opening page and all of its contents (tabs, history, apps) from the desktop I use at home? I have tried a lot of the syncing options already available from the drop-down menu. It only asks to sync with my phone.

Thank you, Neal

Đã được hỏi bởi nealmillermail 1 năm trước

Trả lời lần cuối bởi Wesley Branton 1 năm trước

  • Đã lưu trữ

firefox account

I,am unable to login to my Firefox sync. I had a different Email, then I updated with a new one Now whenever I try to login to my account with a new Email, next page show… (xem thêm)

I,am unable to login to my Firefox sync. I had a different Email, then I updated with a new one Now whenever I try to login to my account with a new Email, next page show me my old Email and the code that I get in my inbox doesn't accept it. After few attempts, with old and new Email, I get locked out for 10 minutes. All my bookmarks and saved logins are in there, without it I'm lost.

Đã được hỏi bởi 7ariq 1 năm trước

Trả lời lần cuối bởi Wesley Branton 1 năm trước

  • Đã lưu trữ

How to create a recovery key without my password?

Dear community, I forgot my password for my firefox account. To sync my new laptop I need it... So I found the article, which says, I can create a recovery key and use it… (xem thêm)

Dear community, I forgot my password for my firefox account. To sync my new laptop I need it... So I found the article, which says, I can create a recovery key and use it to keep all my settings after I changed my password. But to create a recovery key, the system asks me to fill in my old password. So I can not create a recovery key. Maybe I make a mistake somewhere on the way... Is there anybody, who can help me? Thank you very much! Petra

Đã được hỏi bởi P. Koch 10 tháng trước

Trả lời lần cuối bởi cor-el 10 tháng trước

  • Đã lưu trữ

Lost authentacator app, no codes, just recovery key how to unlock acct

I have a phone that the authentication app went away. The account can not be logged in and other way of login does not show. I have a recovery key but that's all. Logi… (xem thêm)

I have a phone that the authentication app went away. The account can not be logged in and other way of login does not show. I have a recovery key but that's all. Login process does not ask for recovery key. how to use?

Đã được hỏi bởi Simson FireFox 1 năm trước

Trả lời lần cuối bởi Wesley Branton 1 năm trước

  • Đã lưu trữ

Firefox sync erased my Metamask account with all the money.

Hi. I am using firefox to access my Metamask wallet. I have two different computers with Firefox with two different Metamask wallets. My 1st computer was synced with my … (xem thêm)

Hi.

I am using firefox to access my Metamask wallet. I have two different computers with Firefox with two different Metamask wallets. My 1st computer was synced with my Firefox account and 2nd was not.

When I synced my 2nd computer, my Metamask wallet on that computer changed to wallet from 1st computer and now I don't know hot to get my 2nd wallet back.

How to contact Firefox support to get a backup from Firefox Sync to get old version of my wallet?

Thanks in advance for your help!

Đã được hỏi bởi g.zobern 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

Where do tabs I "send" to another device land ?

Hi. Firefox is my main browser, installed and signed in on a handful of devices. The share menu has a nice option to "Send To Device" to send a specific tab to another de… (xem thêm)

Hi. Firefox is my main browser, installed and signed in on a handful of devices. The share menu has a nice option to "Send To Device" to send a specific tab to another device. I do that, get a confirmation toast that the Tab has been sent... but where can I find it on the target device ? It doesn't open right away (which is what I'd prefer), and I can't find it anywhere else ?

I tried from Android to Android, from Windows to Android, from Android to Windows... Sending a tab is nice, actually finding it on the target device would be nicer ^^

Đã được hỏi bởi oonlan 6 tháng trước

Trả lời lần cuối bởi cor-el 6 tháng trước