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is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (xem thêm)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Được hỏi bởi Aivory 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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accessing outlook live

I don't know if this is a firefox or outlook problem, but I can no longer access outlook live (https://outlook.live.com/mail/0/) from my main screen. Blank page. Oddly … (xem thêm)

I don't know if this is a firefox or outlook problem, but I can no longer access outlook live (https://outlook.live.com/mail/0/) from my main screen. Blank page. Oddly enough though, I can access it by going to "private browsing." So I'm guessing there's a setting that's keeping outlook from loading, but I don't remember changing any settings recently, so I'm stumped. This has been happening for only the past 3 days.

Được hỏi bởi denbetsy2 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Windows Firefox won't sync with Android and vice versa no matter what

The title pretty much sums it up. I even tried drastic measures such as logging out then completely uninstalling Firefox and removing any leftover data on both platforms.… (xem thêm)

The title pretty much sums it up. I even tried drastic measures such as logging out then completely uninstalling Firefox and removing any leftover data on both platforms. After reinstalling and connecting to the Firefox account they will sync with previous data but any new data I add on Windows won't show up on Android and vice versa. I also obviously tried forcing a sync manually... I really wish I didn't have to switch to another password manager any help would be greatly appreciated! :)

Được hỏi bởi GoldenSW 1 năm trước

Được trả lời bởi GoldenSW 1 năm trước

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Firefox starts in private browsing mode

Hi, from many time (some months ago) I have this problem: sometimes (well, actually very often, but not always) when I start firefox it runs in “Private browsing” mode. … (xem thêm)

Hi, from many time (some months ago) I have this problem: sometimes (well, actually very often, but not always) when I start firefox it runs in “Private browsing” mode.

The problem happens both if I click on the icon in the gnome dock, and if I run firefox from the terminal. In both situations, the problem happens sometimes, and some times not.

When I launch it from the terminal, the output is the same, either if I see the bug or not.

The problem has already been reported on the Fedora support site, too.

What can I do to sort it out? Thank you very much

Running Firefox 108.0.1 on Fedora 36

Được hỏi bởi angus73 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Blue border around elements when clicking them

Hi. After recent update I started to see issue where blue/white border is present when clicking web site elements. Ususally this kind of border is present if you select e… (xem thêm)

Hi. After recent update I started to see issue where blue/white border is present when clicking web site elements. Ususally this kind of border is present if you select elements via keybaord but in this case it's present when clicking elements with mouse. It usually stop doing this if I close and reopen FF but not for long. Example is in posted screenshot. I have not altered my settings in any way.

Được hỏi bởi Sunlighthell 1 năm trước

Được trả lời bởi TyDraniu 1 năm trước

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How to hide or disable the 'Bookmark this page' button in the location bar

I never use the 'Bookmark this page' button in the location bar. Meanwhile it takes precious real estate in the small location bar (I have many extension buttons in the … (xem thêm)

I never use the 'Bookmark this page' button in the location bar. Meanwhile it takes precious real estate in the small location bar (I have many extension buttons in the toolbar). Is there a way to hide or disable this button?

Được hỏi bởi Apothor 1 năm trước

Được trả lời bởi Terry 1 năm trước

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Reding PDF in the browser / latest updates result in low resolution

For a long time Ive been reading my newspaper in the browser but recently I noticed that the resolution has been changed text is blurry and images unclear. If I download … (xem thêm)

For a long time Ive been reading my newspaper in the browser but recently I noticed that the resolution has been changed text is blurry and images unclear. If I download the file and read it with ADOBE PDF Reader it is as normal, sharp. I guess there is a setting that has change with one of the resent updates but I cant find it :(

I cant say when the resolution changed but it was round New Year / Christmas ....

I have auto update on.

Hope you can help me

Carl

Được hỏi bởi Bow_String 1 năm trước

Được trả lời bởi Bow_String 1 năm trước

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Firefox will not show bold

I am making a web page (in Dreamweaver) for a meeting and I have certain things in bold. In Firefox, the bold (<b></b>) does not show. Bold shows up on my p… (xem thêm)

I am making a web page (in Dreamweaver) for a meeting and I have certain things in bold. In Firefox, the bold (<b></b>) does not show. Bold shows up on my pages on Chrome and on Microsoft edge. I've also tried the <strong> tag, but that doesn't work either. The font family for the pages is sans-serf. I really need this to show on most browsers.

Được hỏi bởi jls25 1 năm trước

Được trả lời bởi Terry 1 năm trước

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As soon as a video is played in youtube firefox crashes

The main youtube page loads and displays ok. As soon as a video is played (even in preview), firefox crashes. I'm on Linux Manjaro. other websites with video work fine (f… (xem thêm)

The main youtube page loads and displays ok. As soon as a video is played (even in preview), firefox crashes. I'm on Linux Manjaro. other websites with video work fine (for ex Vimeo) I tried disabling all my addons and plugins in the normal mode (not troubleshoot mode) and it still crashes. However, the troubleshoot mode works fine ! Refreshing firefox didn't fix the issue. I have another computer with Linux manjaro and firefox works just fine. I spent a lot of time trying to understand what's wrong but I really don't see why.

Thanks in advance for your help.

Được hỏi bởi gdurrens 1 năm trước

Được trả lời bởi TyDraniu 1 năm trước

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Core Web Vitals in Firefox

Dear Firefox Team, good morning. I hope you are doing well and that you are all healthy. Guys... while looking for a way to measure the performance of our site, we cam… (xem thêm)

Dear Firefox Team, good morning.

I hope you are doing well and that you are all healthy.

Guys... while looking for a way to measure the performance of our site, we came across the Core Web Vitals (CWV) some time ago. These are Google KPIs for measuring the user experience on a page (https://web.dev/vitals/#core-web-vitals). Unfortunately, some of the KPIs (like the Largest Contentful Paint or Cumulative Layout Shift) are currently only accessible using Chrome and it's preformance API. That's a pity, because there are also many people using Firefox who visit our site... and it would be interesting to have such KPIs as well.

In an article by Cloudflare (https://developers.cloudflare.com/analytics/web-analytics/understanding-web-analytics/core-web-vitals/) we recently learned that Firefox is also planning to expose the metrics used in the CWV... only the "coming soon" from the article is a bit vague. That's why I'm contacting you to get some more information on that topic. Do you perhaps know whether the topic is planned and will be tackled this year?

Thank you for your attention. Best regards, Carlos

Được hỏi bởi carlos.cohen 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Firefox on a chromebook, tyring to install extensions for dashlane

I have a new chromebook (Lenova Duet 3) I can install and use Firefox. I have had Dashlane (password keeper) working fine with Firefox for years. The Dashlane extensions … (xem thêm)

I have a new chromebook (Lenova Duet 3) I can install and use Firefox. I have had Dashlane (password keeper) working fine with Firefox for years. The Dashlane extensions work with Chrome, but I can't seem to get them to work with Frefox. The Chrome search engines choices are limited; ones that I never use with Firefox. Is there something in the Chromebook environment that limits firefox capabilities? (Am I looking for something that just is not possible?) Is there a work around? (Any Linux tricks?) I also have asked the same question of Dashlane, but have not heard back yet. My imperfect solution is use Chrome when it is a known website, and the password is recorded with Dashlane, and to use Firefox for new searches, where the choice of search engines is better.

Has anyone developed a search engine where there are no "sponsored" results. I understand that it would probably not be free.

Được hỏi bởi amyinavl 1 năm trước

Được trả lời bởi amyinavl 1 năm trước

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I am unable to log into any Microsoft 365 programs, (Microsoft 365, Microsoft Outlook, Microsoft OneDrive) on the Firefox browser since installing Windows 11

I am unable to sign into Microsoft 365 services in Firefox. When I try to sign in on the Microsoft 365 Website, it doesn't sign in, it simply redirects me back to the web… (xem thêm)

I am unable to sign into Microsoft 365 services in Firefox. When I try to sign in on the Microsoft 365 Website, it doesn't sign in, it simply redirects me back to the website. When I try to sign in from the Outlook login page, I get an error page saying "500 Something went wrong. Repeating redirects detected." Screenshot attached.

1. I was able to sign in with another browser. 2. I was able to sign in on a device running Windows 10. 3. I have cleared the entire cache and history on the Firefox browser - it didn't work. 4. I tried logging in with Firefox in Troubleshooting Mode - it didn't work.

I saw an archived thread from 10/28/2021 where @OthelloBloke had the same issue ("Microsoft 365 Signin on Office.com Doesn't Work After Windows 11 Update"). It didn't seem to have been resolved. It has been a while since Windows 11 came out. Has there been any resolution to this issue? Please help me fix it. Most of my activities are on Microsoft 365, and I prefer to use Firefox as my browser. But if this is ongoing I will need to abandon this browser in order to access my work.

Được hỏi bởi kelenne 1 năm trước

Được trả lời bởi kelenne 1 năm trước

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images not displayed

On website libertynation.com images are not displayed in Firefox ... they are in Chrome ... what's up? Have not noticed this on other websites. … (xem thêm)

On website libertynation.com images are not displayed in Firefox ... they are in Chrome ... what's up? Have not noticed this on other websites.

Được hỏi bởi dick-adams 1 năm trước

Được trả lời bởi Bithiah 1 năm trước

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Installation issue on Win 10

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation do… (xem thêm)

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation downloads and installs as it should. Firefox has been selected as the default browser and everything appears as it should. When I open Firefox and type in an address, nothing populates. No site will open on the screen. When I open settings in Firefox, nothing opens. When I open history, it shows that I have been to the sites that I have loaded even though they haven't shown on the browser. I have completely uninstalled Firefox and reinstalled it with the same result. I have downloaded Opera browser and it installs correctly, I have downloaded and installed Firefox from Opera and had the same result. Any ideas?

Thanks, John

Được hỏi bởi bilbobagins22 1 năm trước

Được trả lời bởi bilbobagins22 1 năm trước

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Firefox Exceptions Sync

Hello, I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus havi… (xem thêm)

Hello,

I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus having to re-enter them on every device.

Is this by design or can I do something about it?

Thanks for any help

Được hỏi bởi Nydragon 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Adding .com default for Firefox 108.0.1

With previous versions of Firefox (before 108.0.1) I was able to make changes with about:config to allow a default domain id .com to be added to my Internet query. Exampl… (xem thêm)

With previous versions of Firefox (before 108.0.1) I was able to make changes with about:config to allow a default domain id .com to be added to my Internet query. Example I enter cnn and would get cnn.com and assess the website. WIth 108.0.1 I enter cnn and Firefox cannot find the site. The about:config changes I made are:

 set browser.urlbar.autofill to false, set keyword.enabled to false and set browser.fixup.alternate.enabled to true. 

The changes are mentioned in the incident https://support.mozilla.org/en-US/questions/1142103.

With 108.0.1 how can this be implemented like in the past versions? Thanks

Được hỏi bởi johnearnheart 1 năm trước

Được trả lời bởi johnearnheart 1 năm trước

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Firefox doesn't save login information on quit and makes me re login into my accounts

When i reinstalled firefox everything was going fine until i noticed that i was being logged out of my accounts every start. I deleted my user folder and reinstalled fire… (xem thêm)

When i reinstalled firefox everything was going fine until i noticed that i was being logged out of my accounts every start. I deleted my user folder and reinstalled firefox and its doing the same thing again. How do i fix this issue?

Được hỏi bởi Hackerman123 1 năm trước

Được trả lời bởi cor-el 1 năm trước