Firefox crashes and I lose all my open windows.

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites wh… (xem thêm)

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites where the paying portion is not correct. However, if I go to a different browser (Chrome), the paying portion works correctly. I'm getting kinda tired of these weird things going on. Please don't offer a feature that doesn't work like grouping tabs.

Today: Can't access website. I think it is the ISP or the router. Reset the router. No luck. Tried a different device on the Wifi. Works fine. Tried a different browser. works fine. Shut down Firefox. I had 2 browser instances open with several windows in each. Could not restart firefox, as it did not close correctly. I closed the broken instance(s). opened FF again, only got one set of windows, not both sets. The other instance had a bunch of grouped windows, and the groups seem to be gone. I can recreate most of those, but had some windows with ongoing work and things I wanted to look at and now they are gone.

FF crashed when I tried to get some answer from ediblearrangements.com help.

Được hỏi bởi mfmattran 4 giờ trước

Lần cuối trả lời bởi Paul 7 phút trước

Not logged off on old phone

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning… (xem thêm)

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning it, I am worried that my Firefox account information is still accessible through the device.

One reason why I am worried is because, when looking at synced windows open, *everything* that I had open on there was open and accessible through my account. Another reason that I am worried is because I did not log out on the device before returning it to my local Best Buy.

It'd probably be impossible to track down the exact phone that I had, but can anything be done? Should I redo my log-in password for Firefox (or even all the sites that I used on that phone) or am I worried over nothing?

Được hỏi bởi k.george805 30 phút trước

Address in location bar

When I search for something, the location bar no longer shows the address and the star to add bookmarks unless I click on a little globe. I installed a Firefox update not… (xem thêm)

When I search for something, the location bar no longer shows the address and the star to add bookmarks unless I click on a little globe. I installed a Firefox update not long ago but this has only just happened. I'd like to be able to just bookmark searches like I used to.

Được hỏi bởi kep 12 giờ trước

Lần cuối trả lời bởi Agent virtuel 1 giờ trước

History wiped on exit with options not working as per requirements.

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages. https://asset… (xem thêm)

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-55-a5277f.png

Note: I have "Open previous window and tabs" ticked in general settings which also has a restore previous session option in the history menu. This brings back previous session with tabs etc as is when I close FF. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-51-cf2daf.png

I thought I could automate this on exit but don't think its working right. So I change the option to "use custom settings for history" and tick all three options:

Remember browsing and download history Remember search and form history Clear history when Firefox closes For "Clear history when Firefox closes" I ticked Browsing & download history and Temporary cached files and pages. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-43-b10213.png

The issue is the restore session option is missing and FF opens with all previous tabs gone. I am frankly not even sure what else is missing such as cookies, site data etc. Is this meant to work like so?

Được hỏi bởi Mrsash 2 tuần trước

Lần cuối trả lời bởi Mrsash 1 giờ trước

Wallpaper options missing.

I have attached an image of the setting panel that used to have options for the home screen of Firefox. There are no wallpapers to choose from and the Home screen is barr… (xem thêm)

I have attached an image of the setting panel that used to have options for the home screen of Firefox. There are no wallpapers to choose from and the Home screen is barren.

Được hỏi bởi icpsimp17 2 tuần trước

Lần cuối trả lời bởi jonzn4SUSE 1 giờ trước

Firefox Issues After Update

I don't know what you're doing but EVERYTIME I do an update lately, something goes wrong. Today after update, my STGs are affected and ALL ARE GONE. I do NOT believe th… (xem thêm)

I don't know what you're doing but EVERYTIME I do an update lately, something goes wrong. Today after update, my STGs are affected and ALL ARE GONE. I do NOT believe this is their fault. And you put this dang auto Startpage when launching window, I did NOT ask for that. I am so pissed, how do I get them all back? I had things I was working on that were very important. What else did you add to FF that I don't know about? I don't want your updates anymore. You screwed me big time. And I don't want the extensions YOU think I should have: Google, eBay, Bing, etc. wasting my space. I'm not the only one either, seen lots of complaints.

HOW DO I GET THOSE TABS BACK??????

Được hỏi bởi jj 10 giờ trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 giờ trước

about:support page many configs are blank when i change my profile

I use scoop to install firefox. then i changed the default profile to the Scoop profile. Then i tried to log in the mozilla account but it keep saying that it cannot cont… (xem thêm)

I use scoop to install firefox. then i changed the default profile to the Scoop profile. Then i tried to log in the mozilla account but it keep saying that it cannot continue because cookies or localstore are disabled. Then i checked the about:support page like i said in the titile, many configs are blank. Maybe some problems with the profile i guess. I also opened a issue in Scoop githup repo, they cant reproduce my problem. Where could go wrong? Any help would be appreciate!

And this is the issue i post on github https://github.com/ScoopInstaller/Extras/issues/15770

Được hỏi bởi LOYINuts 3 giờ trước

The error in downloading files is causing abnormal web browsing.

There was an error when downloading files with the browser, indicating that there was a problem with the file directory. The download failed, and changing the file direct… (xem thêm)

There was an error when downloading files with the browser, indicating that there was a problem with the file directory. The download failed, and changing the file directory was still ineffective. Then, it resulted in a situation where no web pages could be opened, as if the network was disconnected. After closing the browser and reopening it, it returned to normal, but the download still could not be used. This problem has existed since versions 115.24 and 115.25.

Được hỏi bởi hyrjdq 3 giờ trước

pop setting

The pop settings in the browser show it is blocked but I can't find an option to unblock it

Được hỏi bởi gippy3568 4 giờ trước

Take my existing Firefox browser to a new OS

I'm an older pensioner, I've no wish to learn more tech stuff which is unconnected with my question. For years I've been concerned at the invasive nature of Microsoft pro… (xem thêm)

I'm an older pensioner, I've no wish to learn more tech stuff which is unconnected with my question. For years I've been concerned at the invasive nature of Microsoft products and so want to get rid of Win10/11 and install another OS. (I have hundreds of documents in Wordpad (.rtf) and MS are just cancelling it!) It'll probably be Linux based. So, simply I want to take my existing Firefox browser with passwords etc., to my new OS. I asked this question in Firefox and it seems Mozilla can't get over the fact that I don't want change my iOS browser to a synched up Firefox. I don't want my phone connected to my pc. Perhaps that is difficult for today's tech whizz-kids to understand but I can't help that. I'm not really technical but have had Firefox for nearly 30 years, so can anyone tell me if it's possible to copy my Firefox into a folder somewhere perhaps, and reconstitute it to work with my new OS? It certainly used to be possible. Thanks.

Được hỏi bởi gff.hnry50 19 giờ trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 5 giờ trước

View from Windows Taskbar

When I Hover over the Firefox Icon in my Taskbar, it shows a Thumbnail of the Windows I have open. If I have a bunch of windows it dispenses with the Thumbnails in favor … (xem thêm)

When I Hover over the Firefox Icon in my Taskbar, it shows a Thumbnail of the Windows I have open. If I have a bunch of windows it dispenses with the Thumbnails in favor of a Text based Description. I'd prefer it did that all the Time. I don't care much for the Thumbnails. Is there a Setting someplace that I can make Text the Default view ?

Được hỏi bởi herr_braun 10 giờ trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 5 giờ trước

Firefox Process Still Running After Close

It appears that I have a zombie Firefox browser running because when I close the browser using the top right 'X' button, the Firefox processes are still running when I ch… (xem thêm)

It appears that I have a zombie Firefox browser running because when I close the browser using the top right 'X' button, the Firefox processes are still running when I check Task Manager.

If I end the Firefox task and reopen Firefox the first attempt seems to be stuck crashing because there's no crash log, but I can see in the task manager there's a crashhelper. A second attempt opens just fine, but the issue with that is my previously opened browsers are gone even with the setting to reopen them is enabled.

I've tried reinstalling, disabling my extensions, and updating Java, but none of these resolve the issue.

Được hỏi bởi Jerry 9 giờ trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 5 giờ trước