Diễn đàn hỗ trợ Firefox

On those somewhat rare (but not all that infrequent) occasions when Firefox locks up and hard crashes and all 6 or 7 of the windows that are open go up in a puff of virtual smoke, (each with their uniquely organized selections of tabs) - upon a restart of FF all of the windows return reliably.

But when a clean shutdown of the program is initiated only the "top" window or two returns, and as far as I've seen there is a limited number to the "Recently Closed Windows" available to recover from the History menu.

Clearly the state of the applications windows is preservable - why not recover all of them, similar to the "on startup pick up where I left off" setting for pages and tabs.

(Incidentally Adobes applications exhibit similar behavior - the system actually works better and can recover the entire "workspace settings" but only if the power is abruptly cut off, (and no tedious waiting for updates to complete as a bonus!))

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help.

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is bro ken”.

Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how to fix it.

Why are all GetResponse redirects causing 404 errors in Firefox but not in Google Chrome?

Here is a primary link that feeds GetResponse https://app.getresponse.com/click.html?x=a62b&co=IfVvoP&lc=hXaPFo&mc=9F&s=B0OSZKW&u=QELup&z=EhPrtjL& if you want to see for yourself.

Resultant link: https://app.getresponse.com/error404.html

I just updated my browser less than a week ago. Today I got another notification for yet another update. This logs me out of everything.

WHY so many and so frequent are firefox browser updates. I am about to stop using this brower if it continues. It's very disruptive!

Thank you for your attention to this.

I wrote yesterday but my post doesn't appear today. Today I got the message about bookmarks and history not functioning and eventually found something in Firefox that said it was probably due to "some security software." I have now gone into Windows settings and my security updates are done, but I have no idea what I'm supposed to do now. This is an extremely annoying and disruptive issue. I see that several other people are experiencing it, so it's interesting that the note next to their posts state that no one else is having the same problem. Can someone please help us all to get our bookmarks and history back?

I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. Therefore, I need to use another browser to access the site. What is the solution to this issue?

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this.

X is now requiring users to enter and verify a 4-digit passcode to be able to use the DM feature. Firefox on Mac won't let me do this. Every time it produces an error message:

"Unable to load encryption module. Please refresh the page and try again."

But when I do it in Safari, or Explorer, or Chrome, it lets me do so.

The problem is, most of my data and resources are on my Macbook, and I have not been able to find a workaround. I've cleared my cache, made sure I'm on the latest version of Firefox, restarted it several times - same thing.

I need to get this fixed. Please help.

I have a rather strange problem and I'm not sure this is the right topic. I generally use my computer on and off all day and I never lock it until the evening when I turn it off. I went out for several hours today and when I came back there was a new version of Firefox installed. When I opened Firefox I realized it was a new version because it would not let me logon until I had completed a profile. My old version never did this. In addition all of my saved passwords had disappeared as well as my bookmarks. I'm using a Dell laptop running Win 11, about 2 years old. I don't understand how this could happen. There was no one here while I was out. I looked to see if there was a saved profile but only the one in use showed up. The current version appears to be 145.0.1. One thing that might have something to do with it. I might have been asked yesterday if I wanted to synch firefox on my computers but I'm not sure how I answered this (I'm almost 90 and my memory is a bit imperfect).

I do have Firefox on a second desktop which is running Win 10. Is it possible to use that profile. That computer has not been turned on since this happebd and is currently asleep. Any help or suggestions will really be appreciated!

Hi team, I am getting below message when trying to download something from browser.

This XML file does not appear to have any style information associated with it. The document tree is shown below. Please help to sort the issue.

Kind regards Rajeev

I think that this recent update removed all of my tabs and tab windows, it has done this before and I don't understand why, I have the old update session file still (The 11/11/2025 One) and I tried to use that one to bring the tabs back by putting the file in the sessionstore-backup folder with no other file in it, but they didn't come back. I am genuinely confused as to why it doesn't work, I have renamed and deleted sessionstore.jsonzl4 files but it still comes up as a new session.

Maybe this is counter intuitive, and/or I don't understand pinned tabs, but is there a way to have pinned tabs visible in the tabs list, instead of hidden.

I find it very inconvenient in a variety of ways.

I own the domain name sabbathcalendar.com which is redirected to my website at sabbathcalendar.org. Firefox consistently gives the following message:

"Hmm. We’re having trouble finding that site. We can’t connect to the server at www.sabbathcalendar.com."

It doesn't matter how I enter the URL. When I simply enter "sabbathcalendar.com" in either Brave or Microsoft Edge, both browsers will immediately connect to my website at sabbathcalendar.org with no problem.

Lately , when accessing some sites , I have been getting a blank screen with a video ad for Pandora Jewelry in the upper left corner. It takes over the tab a few seconds after opening the site. Does not seem to affect most sites (yet). Did a virus scan and a Malwarebytes scan. Both came up clean. Cookies and cache were deleted and the system rebooted. No luck. Tried restarting FF without extensions with the same results. The screen does not allow a screen shot.

Anyone else seeing this? Any clues? I am using Windows 11 Pro.

Unfortunately the latest release has broken the ability to support the NordPass extension. I also have WaterFox as a backup based on historical usage challenges, and sure enough it supports NordPass with no issues.

The issue is when a user completes the Account login to Nord itself, then enters their master password for NordPass via the browser. It then gets lost, presenting the animated circle as if it is attempting to process the next step, and it fails to exit that state.

Please unblock challenges.cloudflare.com to proceed.

This is a message. I am receiving while trying to log into my banking account.