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  • Đã giải quyết

Would like to test nightly builds of Firefox - how best to get started?

Would like to test nightly builds of Firefox - how best to get started? I am a user of Ubuntu and interested in testing the Firefox Nightly via snapstore. Any pointers … (xem thêm)

Would like to test nightly builds of Firefox - how best to get started?

I am a user of Ubuntu and interested in testing the Firefox Nightly via snapstore.

Any pointers helpful.

Được hỏi bởi lkolb 4 giờ trước

Được trả lời bởi TyDraniu 2 giờ trước

  • Đã giải quyết

Linux mint firefox and google street view

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come b… (xem thêm)

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come black when shifting to street view. My only extension is disabled, hardware acceleration unchecked, cache cleared and cookies cleared. I have made fresh install and nothing help. Troubleshooting mode allow street view to work fine but normal mode don't work. Google chrome work good. Chromium work good. And finally, Firefox work ok on my Linux mint LMDE 6.

Any idea where to go to solve this issue?

Thanks for your support

André

Được hỏi bởi A Guertin 1 tuần trước

Được trả lời bởi A Guertin 3 ngày trước

  • Đã giải quyết

Sound has disapeared in Firefox

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefo… (xem thêm)

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefox. I have tried several sites including Udemy, YouTube, and radio programs, no sound from Firefox. The problem started in the middle of a Jit.Si session. All of a sudden the sound disappeared. I thought that restart Firefox would help, then restart the computer would help. But the problem has continued. The speakers is turned on the volume is up, just not a sound from Firefox. What to do?

Được hỏi bởi Mads Peter Jensen 3 tuần trước

Được trả lời bởi Nathan Giovannini 3 tuần trước

  • Đã giải quyết

Tabs group lost after recent update

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manag… (xem thêm)

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manage tabs section. Only the groups that were open are retained, the groups which were closed are lost. They contained important tabs which I haven't bookmarked. I didn't see any policy of removal of inactive tab groups after certain time, any help would be really appreciated. I use the desktop app on Linux.

Được hỏi bởi Bhaumik Tripathi 2 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

  • Đã giải quyết

How do I change my phone number?

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills? … (xem thêm)

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills?

Được hỏi bởi Fredashay Klavierstein 1 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 1 tuần trước

  • Đã giải quyết

Your browser is not currently supported - twitch.tv

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24 apt list --installed | grep firefox firefox/mozilla,now 144.0.2~bu… (xem thêm)

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24

apt list --installed | grep firefox firefox/mozilla,now 144.0.2~build1 amd64 [installed]

Attempting to log in returns the generic "Your browser is not currently supported"

Được hỏi bởi 97cweb 2 tuần trước

Được trả lời bởi George Kitsoukakis 2 tuần trước

  • Đã giải quyết

Unable to play some YouTube videos on Firefox on Steam Deck

First off, apologies - I don't know if this is a YouTube problem, a Steam Deck problem or a Firefox problem. I haven't been able to figure out the cause of this problem f… (xem thêm)

First off, apologies - I don't know if this is a YouTube problem, a Steam Deck problem or a Firefox problem. I haven't been able to figure out the cause of this problem for months so I'm trying you guys because you're more responsive than YouTube has been so I'm really hoping it's a Firefox problem.

Basically since early June I've been getting "an error occurred" errors for YouTube videos of approximately an hour. Longer videos and shorter videos tend to play fine, but I get the issue with videos under ten minutes sometimes as well.

This only occurs in Firefox on my Steam Deck (SteamOS). Other browsers and other devices are fine.

I have cleared my cache, cleared cookies, disabled extensions and logged in and out of YouTube to no avail. The problem still occurs in troubleshoot mode and updating Firefox hasn't fixed it.

Would appreciate any troubleshooting tips and again, apologies if this ends up not being a Firefox problem, I just don't know what else to try at this point.

Được hỏi bởi Umbravita 2 tuần trước

Được trả lời bởi Umbravita 2 tuần trước

  • Đã giải quyết

Bookmarks Toolbar not showing bookmarks in Library

It has happened now for quite a long while and quite some times that the bookmarks, with the exception of the "Import Bookmarks", disappear from Bookmarks Toolbar. There… (xem thêm)

It has happened now for quite a long while and quite some times that the bookmarks, with the exception of the "Import Bookmarks", disappear from Bookmarks Toolbar.

There was a time when I succeeded in solving the problem by removing the <places.sqlite> file, but or the last 2 instances it did not work.

In the first of these two later instances I resorted finally to reinstalling Firefox after the deletion of <places.sqlite>, <places.sqlite-wal> and <places.sqlite_shm> - I am not sure about the spelling of this last two - without success.

Today, running 144.0 64-bit for artlinux 1.0, that did not work.

I did <pacman -R firefox>, in order to remove it and then <pacman -Su firefox>, to install it but that did not work and to my surprise, my bookmarks appeared on the Library so I removed and installed one more time, making sure to delete the <.mozilla> before installing again.

I just reporting in case it may be helpful to someone.

Được hỏi bởi fredmyra 3 tuần trước

Được trả lời bởi fredmyra 3 tuần trước

  • Đã giải quyết

Firefox 143 (Fedora distribution) throws SEC_ERROR_UNKNOWN_ISSUER error on many websites

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. … (xem thêm)

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. For most of these websites I can simply accept and continue, but HSTS-only sites will not permit this.

Affected websites include but are not limited to (based on exceptions in the certificates section of Firefox settings):

Any help in resolving this is appreciated.

Được hỏi bởi DeltaDizzy 1 tháng trước

Được trả lời bởi DeltaDizzy 2 tuần trước

  • Đã khóa

Email is not a valid email address

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a mes… (xem thêm)

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a message saying that "personalDomain.co.uk" is not a valid email address. How can I log into my account which was created using this email address? The email address is valid and active, and I do have access to it.

Được hỏi bởi yoanhlebarov 3 tuần trước

Lần cuối trả lời bởi Denys 3 tuần trước

  • Đã giải quyết

Distorted text in canvases

For some reason text rendered in canvases (used by Minecraft hostings to display console) is distorted. I'm not getting this behavior in other browsers (including Zen – F… (xem thêm)

For some reason text rendered in canvases (used by Minecraft hostings to display console) is distorted. I'm not getting this behavior in other browsers (including Zen – Firefox fork). The issue persists in both stable and nightly versions, with and without hardware acceleration, in safe mode too. Any clues?

Được hỏi bởi Illia Bondar 4 tháng trước

Được trả lời bởi Illia Bondar 3 tuần trước

  • Đã khóa

Sync issue - "This profile was previously synced to a different account"

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in usin… (xem thêm)

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using xxx@xxxx.xxx, create a new profile."

So I deleted my old mozilla account since I abandoned the email that it was linked to, but when I tried to sync with my new account I get this. Is there anyway to do this without having to make a new profile?

I tried making a new profile and copy and pasting my profile into the new one, but still get the same pop up. I guess there's something in my profile that says it's been synced before, is there anyway I can find that and delete it or change it?

Được hỏi bởi SuMo Bot 3 tuần trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 3 tuần trước

  • Đã giải quyết

Google home page black and can't change . . .

Machine: Dell Inspiron 15 CPU: Intel i5-7200U @ 2.5 GHz OS: Ubuntu 24.04 LTS RAM: 16 GB GPU: AMD Radeon R5 M445 Yesterday I switched on my PC, opened Firefox and the hom… (xem thêm)

Machine: Dell Inspiron 15 CPU: Intel i5-7200U @ 2.5 GHz OS: Ubuntu 24.04 LTS RAM: 16 GB GPU: AMD Radeon R5 M445

Yesterday I switched on my PC, opened Firefox and the home page was black. See the attached screenshot. This is not caused by some accidental switching on of the dark mode. Dark mode is clearly off. Neither can I adjust settings to make the Google home page revert to its customary light grey shade.

This isn't a big deal, I know. And it has happened before and in a short period gone away by itself. Maybe it is to do with a glitch in the latest Firefox version. But it has an unpleasant appearance and discourages surfing.

My Chrome Google home page doesn't have this issue.

Can anyone advise on how to fix this unwanted black screen problem ?

Được hỏi bởi tamjk 1 tháng trước

Được trả lời bởi tamjk 4 tuần trước

  • Đã giải quyết

How to prevent browser.tabs.hoverPreview.enabled from auto-resetting to "true"?

On Firefox 128.14.0esr (build 20250811113756), Linux/X11, the setting browser.tabs.hoverPreview.enabled does change back to "true" every few days, or perhaps browser rest… (xem thêm)

On Firefox 128.14.0esr (build 20250811113756), Linux/X11, the setting browser.tabs.hoverPreview.enabled does change back to "true" every few days, or perhaps browser restarts.

How can I turn off tab previews reliably?

Được hỏi bởi Boulardii 1 tháng trước

Được trả lời bởi Boulardii 4 tuần trước