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  • Đã giải quyết

Chatgpt issue on Firefox browser, comparing Edge

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface… (xem thêm)

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface only shows an 'Upgrade' option instead of the 'Refer a Friend' feature, which suggests that my subscription isn't being recognized properly. Additionally, whenever I try to send a message in the chat, I receive an error stating, 'Our systems have detected unusual activity from your system. Please try again later.' I haven't encountered these issues on other browsers. Could you please provide assistance or guidance on how to resolve these problems with Firefox?"

I have tried to clear the cache, and relogin, does not work...

I am wondering if this is an issue of Firefox or ChatGPT, any resolution on this?

Được hỏi bởi Zhenggli 3 tuần trước

Được trả lời bởi Zhenggli 3 tuần trước

  • Đã giải quyết

JPEG Images no longer open internally in FF, get downloaded. No option to open internally

Suddenly, now on FF 119.0.0.1, JPEG Images no longer open in new tab when clicked with mid-mouse-button (previous behaviour, wanted), instead they get downloaded, safed t… (xem thêm)

Suddenly, now on FF 119.0.0.1, JPEG Images no longer open in new tab when clicked with mid-mouse-button (previous behaviour, wanted), instead they get downloaded, safed to DL-folder, and maybe opened in 3rd-party-app. I tried to change the Open-with settings, but to no avail - there's no option to 'Open in Firefox'/Internally. (Only Open with../Download)

I've tried older guides on the topic, which didn't apply here it seems, also cleaned cache, etc.

Được hỏi bởi Henry Wachtel 3 tuần trước

Được trả lời bởi zeroknight 3 tuần trước

  • Đã giải quyết

Outlook default browser will not set to Firefox

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossi… (xem thêm)

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossible to choose Firefox.

How can I make Firefox the default browser. This situation occurred after recent update (October 2023).

Any help would be appreciated. -- JGS

Được hỏi bởi jgsimmons 3 tuần trước

Được trả lời bởi jgsimmons 3 tuần trước

  • Đã giải quyết

I cannot login to Reddit

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version … (xem thêm)

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version 119.0.1 (64-bit)). If I use Google Chrome or Microsoft Edge I log in with no problem.

Được hỏi bởi Online_Rambo 3 tuần trước

Được trả lời bởi Online_Rambo 3 tuần trước

  • Đã giải quyết

How to prevent zoom from changing on certain pages?

With certain pdf files, when I go to a page using the outline feature on the pdf viewer or refresh the tab on the same page, the zoom will automatically be set to "page f… (xem thêm)

With certain pdf files, when I go to a page using the outline feature on the pdf viewer or refresh the tab on the same page, the zoom will automatically be set to "page fit". It seems to happen with the title page and table of contents pages. Is there any way to prevent this from happening?

Được hỏi bởi bradleyphu 3 tuần trước

Được trả lời bởi zeroknight 3 tuần trước

  • Đã giải quyết

Screenshot now only copying part of the page

About a month ago, I had no issues taking a screenshot of what's displayed or entire page. Now, whenever I take a screenshot, it copies only 3/5's of the page (from the l… (xem thêm)

About a month ago, I had no issues taking a screenshot of what's displayed or entire page. Now, whenever I take a screenshot, it copies only 3/5's of the page (from the left margin to roughly 3/5ths of the page both displayed or entire). My settings in about:config have not been changed (well, they are changed but at the same settings as when 'Take Screenshot' worked and now only copying 3/5ths of the page).

Được hỏi bởi Philip 3 tuần trước

Được trả lời bởi Philip 3 tuần trước

  • Đã giải quyết

problem pdf print in new update

Hi Firefox We work in a government institution and we use Firefox because it is a unique, fast and safe program. We thank you for your efforts to develop the browser But … (xem thêm)

Hi Firefox We work in a government institution and we use Firefox because it is a unique, fast and safe program. We thank you for your efforts to develop the browser But we encountered a problem with the new update while printing the PDF files. It was showing us the option to print in portrait or landscape format, and when you updated version 14, this option no longer appeared. Where we deleted the new program, installed the older version, and stopped the update We trust you to solve the problem in the next update, and we ask you to give the matter importance

Được hỏi bởi yehya.pla 5 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 5 tháng trước

  • Đã giải quyết

Random brushstrokes on windows

On all windows in Firefox, both normal and private, I get what looks like brushstrokes over the text. Generally they disappear when I move the cursor, but they also appea… (xem thêm)

On all windows in Firefox, both normal and private, I get what looks like brushstrokes over the text. Generally they disappear when I move the cursor, but they also appear and disappear without mouse moves. I have the same extensions running on other PC's but don't get this happening, only on this newly-built PC. Using Windows 11 version 22H2, Firefox ESR 115.4.0 64-bit. In the sample the brushstroke shows about 80 % down the page. It disappeared after about 30 seconds, and other appeared later. While writing this, the same kind of thing was happening on this page. Extensions Ecosia and Ghostery.

Được hỏi bởi Paul 4 tuần trước

Được trả lời bởi zeroknight 4 tuần trước

  • Đã giải quyết

Using backspace key to go back one URL

I used to be able to use the backspace key to go back one URL in a given window. Now, even though I have gone to about:config and changed browser.backspace_action = 0 to … (xem thêm)

I used to be able to use the backspace key to go back one URL in a given window. Now, even though I have gone to about:config and changed browser.backspace_action = 0 to 'true', this no longer works, at least not with my new Windows 11 computer. I tried closing and re-opening Mozilla with the new preference, and again with closing, restarting the computer, and then re-opening Mozilla. Please help if you can. Thank you so much.

Được hỏi bởi jozierabyor 4 tuần trước

Được trả lời bởi jozierabyor 4 tuần trước

  • Đã giải quyết

stop defaulting to english version of website

I have an account with a French language news site lemonde.fr and want to read the website in French. I selected this option, to default to the French language version, w… (xem thêm)

I have an account with a French language news site lemonde.fr and want to read the website in French. I selected this option, to default to the French language version, when I created the account on the site. However, Firefox redirects to the English version lemonde.fr/en. I do not want this and cannot figure out how to stop this from happening. Please provide specific instructions. Thank you!

Được hỏi bởi fredemr 4 tuần trước

Được trả lời bởi cor-el 4 tuần trước

  • Đã giải quyết

Switching to new tab automatically

I have just upgraded my desktop to Win11 and have an issue now with Firefox. I have When you open a link, image or media in a new tab, switch to it immediately checked, … (xem thêm)

I have just upgraded my desktop to Win11 and have an issue now with Firefox.

I have When you open a link, image or media in a new tab, switch to it immediately checked, but when I open a bookmark or click on a link, the new tab opens, but FF does not switch to it immediately.

I've done a search here, but only find questions on how not to switch immediately. ;)

Được hỏi bởi Steve2526 1 tháng trước

Được trả lời bởi Steve2526 4 tuần trước

  • Đã giải quyết

Previous Tabs being closed

I have "Open previous windows and tabs" checked in the settings, And have been using firefox in that manner for years, Like I would close the browser without thinking, An… (xem thêm)

I have "Open previous windows and tabs" checked in the settings, And have been using firefox in that manner for years, Like I would close the browser without thinking, And coming back to what i was working on. But today for some reason, I came back to all my tabs gone, And I openned multiple tabs and closed, And opened the browser again and there were no more tabs. (I know about ctrl+shift+N, But that is not automatic) Please help I really need this feature, As i don't like closing tabs!

Được hỏi bởi HanZotaro 1 tháng trước

Được trả lời bởi ARMAN KHAN 1 tháng trước

  • Đã giải quyết

Virus pop-ups coming through notifications

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all al… (xem thêm)

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all also say "via qltuh.titanicooler.top" I have attached a picture.

I have closed the browser, I tried clearing my cache, I have scanned using both AVG, AVAST, F-Secure Online Scanner, and Microsoft Safet Scanner. I am not quite sure what else I should do.

Thank You

Được hỏi bởi Acala Bhikkhuni 1 tháng trước

Được trả lời bởi zeroknight 1 tháng trước

  • Đã giải quyết

Won't switch to new tab when right-clicked

I've searched for answers. I tried the About:config and changing some settings to false and others to true as suggested (e.g. browser.search.context.loadInBackground), et… (xem thêm)

I've searched for answers. I tried the About:config and changing some settings to false and others to true as suggested (e.g. browser.search.context.loadInBackground), etc., and of course I have the option chosen under settings.

This is a new computer. My old computer would switch to the new tab when I right click it, but this new one won't.

Any latest fixes?

Được hỏi bởi Bobg 1 tháng trước

Được trả lời bởi zeroknight 1 tháng trước

  • Đã giải quyết

Firefox - New Tabs just close(only once per restart)

.... when either trying to open them by clicking "open link in new tab" or by manually opening a new tab, then typing something into the browser-line. This has been an i… (xem thêm)

.... when either trying to open them by clicking "open link in new tab" or by manually opening a new tab, then typing something into the browser-line.

This has been an issue for me now for several versions of firefox ever since like 6 Months ago. It is very annoying, especially after having finished typing a rather long website-adress or search phrase, then hitting enter only to get the new tab closed right into my face without any further comments.

Help would be >MUCH< appreciated!

Cheers~

Được hỏi bởi Alexander.Weihrauch 1 tháng trước

Được trả lời bởi zeroknight 1 tháng trước

  • Đã giải quyết

Black and or white rectangles on web pages

I get black and or white rectangles on web pages as I scroll or move the cursor. Some times they obscure what is on the page, sometimes a ghost of what is underneath show… (xem thêm)

I get black and or white rectangles on web pages as I scroll or move the cursor. Some times they obscure what is on the page, sometimes a ghost of what is underneath shows through, sometimes they are like a layer between page components. I've attached a couple of screenshots to show some of the problems. I've reset Firefox but it made no difference. Any suggestions? Rhanks Tony

PC Acer Spin SP513-55N OS Windows 11 22H2 Firefox 119 build 20231019122658

Được hỏi bởi Tony 1 tháng trước

Được trả lời bởi zeroknight 1 tháng trước

  • Đã giải quyết

YouTube videos on Firefox getting slower and jerky.

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK,… (xem thêm)

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK, but only for a short while. Then the problem starts again. Same YouTube videos are running fine with Chrome at the same time.

Running Windows 11 Pro (Clean windows setup not long ago and the issue was there from the beginning.) German Language Firefox 116.0.2 Build ID 20230805021307 Intel CPU i7-1360P, 16 GB RAM, 1TB M.2 SSD

Would really appreciate a solution for the issue because I really like Firefox!

Được hỏi bởi guidox11 3 tháng trước

Được trả lời bởi guidox11 1 tháng trước

  • Đã giải quyết

Compact mode - will it be back or not?

An answer from legit source (longtime moderator or developer) is welcome. I'm sorry if this has been asked before. I couldn't find it and I'd like to make my point. I di… (xem thêm)

An answer from legit source (longtime moderator or developer) is welcome. I'm sorry if this has been asked before. I couldn't find it and I'd like to make my point.

I didn't like the design of Firefox when they first started this design with so much space wasted for tabs and toolbar. Every time I open Firefox it feels odd with gigantic empty spaces if I come from Chrome/Vivaldi which are thoughtfully compact.

I have 14" laptop and Firefox makes the UX very less intuitive.

As of now, I'm using the workaround for compact mode that was posted in this forum numerous times. It says (not supported) beside compact mode which makes me feel like that this feature is going to be removed completely in the future. That's the tipping point where I will stop using Firefox completely.

So, coming to the question - wait - Subject is the question...

Được hỏi bởi Gmk 1 tháng trước

Được trả lời bởi Paul 1 tháng trước

  • Đã giải quyết

Two factor authentication problem

I hate 2 factor authentication. I don't want to use it. But I was sent to https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication because I d… (xem thêm)

I hate 2 factor authentication. I don't want to use it.

But I was sent to https://support.mozilla.org/en-US/kb/secure-firefox-account-two-step-authentication because I dared try to make (ok alter) a theme.

Authy sent me a unusable non-windows file, so I tried KeePassXC. It has no place to put a secret key...nor does it even mention one in its guide.

I downloaded KeePassXC just for this, not that I wanted to, so how do I fix this draconian policy need? This program gave me a 16 digit code, but nowhere to enter or use it.

Được hỏi bởi dreltart 1 tháng trước

Được trả lời bởi cor-el 1 tháng trước