Diễn đàn hỗ trợ Firefox

Can't use Firefox to access make an appointment page: https://myappt.sdil.net/#/ Had to use Chrome (ugh!). Uploaded the Chrome page, but can't even upload the screenshot of the Firefox page (it's totally black) because the upload just spins when I try to upload it here!

Thanks for any help (or fixing whatever the problem is with Firefox)!

Don Crawford

I use Firefox-Dev(129.0b9 (64-bit)) and Firefox (128.0.3 (64-bit)) as default browsers on my Gentoo Linux system with an Intel i7. Both Firefox-Dev and Firefox crash will visiting some websites. Especially Google maps. I have a Gentoo Laptop with and i3 where I run both Firefox-Dev and Firefox and things run fine. I have more software installed on the Intel i7. Video cards ar different of course.

Here is my ldd: opt/firefox $ ldd firefox linux-vdso.so.1 (0x00007ffc8e584000) libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f0161fe7000) libc.so.6 => /lib64/libc.so.6 (0x00007f0161e08000) /lib64/ld-linux-x86-64.so.2 (0x00007f0162007000)

Here is the crash report: AdapterDeviceID: 0x6613 AdapterDriverVendor: mesa/radeonsi AdapterDriverVersion: 24.1.3.0 AdapterVendorID: 0x1002 Add-ons: formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,webcompat-reporter%40mozilla.org:2.1.0,webcompat%40mozilla.org:129.3.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 98520420352 AvailablePhysicalMemory: 57304293376 AvailableSwapMemory: 68719472640 AvailableVirtualMemory: 65166487552 BackgroundTaskMode: 0 BuildID: 20240726091552 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1722173712 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: xfce EMCheckCompatibility: true GpuSandboxLevel: 0 GraphicsNumActiveRenderers: 1 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1722086601 IsWayland: 0 LastStartupWasCrash: 1 LinuxUnderMemoryPressure: 0 Notes: Gentoo LinuxFP(D00-L1000-W0000000-T01) WR? WR+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Running ReleaseChannel: aurora SafeMode: 0 SecondsSinceLastCrash: 324 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1722173401 SubmittedFrom: Client TelemetryClientId: 8d5032ba-a1c3-4acb-b235-847bd4545b87 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240726091552","version":"129.0","vendor":"Mozilla","displayVersion":"129.0b9","platformVersion":"129.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":64259,"virtualMaxMB":null,"cpu":{"count":12,"cores":6,"vendor":"GenuineIntel","name":"Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz","family":6,"model":45,"stepping":7,"l2cacheKB":256,"l3cacheKB":12288,"speedMHz":5700,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Linux","version":"6.6.38-gentoo","locale":"en-US","distro":"Gentoo","distroVersion":"2.15"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"TargetFrameRate":60,"adapters":[{"description":"OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.38-gentoo)","vendorID":"0x1002","deviceID":"0x6613","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/radeonsi","driverVersion":"24.1.3.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocked:FEATURE_FAILURE_DISABLE_RELEASE_OR_BETA"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":null,"hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"aurora","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"media.gmp-gmpopenh264.enabled":false,"media.gmp-gmpopenh264.lastInstallStart":1721840659,"media.gmp-gmpopenh264.lastDownload":1721840660,"media.gmp-gmpopenh264.lastUpdate":1721840660,"media.gmp-manager.lastCheck":1722086677,"media.gmp-manager.lastEmptyCheck":1722086677,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":4,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"google-b-1-d","defaultSearchEngineData":{"loadPath":"[app]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-1-d&q="}},"profile":{"creationDate":19928,"firstUseDate":19928},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19926,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19926,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19926,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19926,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat-reporter@mozilla.org":{"version":"2.1.0","scope":1,"type":"extension","updateDay":19926,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Report site compatibility issues on webcompat.com","name":"WebCompat Reporter","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19926,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"129.3.0","scope":1,"type":"extension","updateDay":19926,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19926,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19928,"updateDay":19928},"activeGMPlugins":{}},"experiments":{"upgrade-spotlight-rollout":{"branch":"treatment","type":"nimbus-rollout"}}} TelemetryServerURL: https://incoming.telemetry.mozilla.org TelemetrySessionId: aba8ef58-e31e-4fc6-b7a6-a5473f7d83d7 Throttleable: 1 TotalPageFile: 136099627008 TotalPhysicalMemory: 67380154368 URL: https://www.google.com/maps?authuser=0 UptimeTS: 311.090528 UtilityProcessStatus: Running Vendor: Mozilla Version: 129.0 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so its definitely not my internet connection.

I've already tried clearing my cache, rebooting, clearing it again and refreshing Firefox and the issue remains. Disabled adblocker as well. I am currently on version 106.0.5

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS :// I DID ALL THE STEPS! DISABLE PRIVACY BADGER & ADBLOCK PLUS AND I CLEAN ALL THE COOKIES FROM ALI-EXPRESS! BUT STIILL NO LUCK :(( HERE I MADE YOU A CLIP SO U CAN SEE THE PROBLEM. DAMMM ONLY PICs HMMM?! OK I UPLOAD IT TO YOUTUBE SPECIALLY FOR YOU!!! HERE IS THE LINK : https://youtu.be/Cz2Q263CJe4 HOPE THIS HELPS

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappear on its own after a while.

For reference, I currently have several tabs open (13) on a split screen, but only the icons on de left window are affected by this. This started happening this month, prior to this I was able to have multiple tabs open on a split screen without issue.

I'll attach 2 images so you can see what I mean.

I appreciate any advice I get to fix this.

Hi all 👋 I'm using the Universal Credit website - https://www.universal-credit.service.gov.uk When I receive a message, sometimes there's a radio button to "Reply", which initially opens in the center of the page as normal, but as soon as I place the cursor in the box, it shoves it off to the side and shrinks it. This has been going on for a while, but as I found work for the last 6 months, I haven't been interacting with the site. I had to reply this morning and had the same issue, so I thought to try opening it in Chrome and had no such issue.

Before I go down the Nuclear route with the "Refresh" option, as I have enough on my plate already, does anyone understand this issue and have any idea for a fix for me, please?

Firefox is set to auto-update and reports that it is up-to-date. 128.0 (64-bit) The same for the Windows install Edition Windows 10 Home Version 22H2 Installed on ‎22/‎03/‎2022 OS build 19045.4651 Experience Windows Feature Experience Pack 1000.19060.1000.0

Problem loading images on Home Depot website. It happens when you want detailed images of a product. This is not just one linux distribution. Its many of them. In the case of Ubuntu same problem with Snap version. Whether .deb or Snap doesn't matter.

I've got a test machine with 10 ssd's in it. I switched over to Ubuntu 24.04 that I installed/configured several months ago. Before updating I checked Firefox. It was version 125. No problems with Home Depot. Updated system. Firefox updated to 128.0. Home Depot wouldn't load images anymore. Did all the usual stuff like disabling a couple of extensions. There are only two. Adblock Plus and Weather. Other than that no changes to Firefox that would be a problem.

I've got Google Chrome installed on these machines too. Home Depot no problem. Images of product load and display fine.

I don't order much on Home Depot so using Google Chrome is not a problem for me. But it is annoying and I know I'm not the only one. Seen it posted in a few forums with no resolution. Also, I have not had any problems with Amazon or Lowes website.They are similar in that they display detailed images of each product. I'm not implying that Home Depot is the only one. Just that its the only one I have discovered. If I recall correctly 127.x may have been where it started. The general images of many products don't seem to be a problem.

Thanks, Gerald

I am having issues signing in to the playstation store using firefox. It works on edge (although I have the same issue in ungoogled chromium). I have tried refreshing but that didn't work. I uninstalled it and deleted all mozilla folders in appdata, then tried again without signing in to my mozilla account on a fresh install but i'm still having the issue. It might be a windows configuration issue because I don't see why this would work on edge but not on firefox. I've tried disabling all cookie and tracking protection features but I still have the same issue.

I don't know what happened, I haven't been tinkering with anything. This happens for every video, not just this one. I've also posted my addons as well, in case that helps with anything.

about a month ago youtube was only letting me watch videos in 720 or 360, as of about a week ago i only have 360. i've disabled every single extension i have and i have firefox version 127.0.2.

i'm not having this issue in edge, so i assume it's firefox specific. anyone know what's going on or what i can do?

• Firefox 127.0.2 (64 bit), Windows 10, all extensions disabled.
• Tested also with a clean portable version (same Firefox version).

In private mode, on Google Images, large images (in the preview pane: if you click on an image in the search results) are sometimes (but not always) blurry. This is not the case in the "normal", nonprivate mode.

It works fine on Android, and other browsers also work fine. I have had this issue for a very long time now, but only now realized that it's a private-mode issue.

Example, which is reproducible for me: Search "site:linkedin.com new york" on Google Images and pick an image with a sufficiently large resolution.

Hi, I am having some trouble with Mozilla Firefox version 127.02 on a Windows 11 PC. Certain websites do not load, for example, travel.state.org, which is a website to know the requirements to travel to the United States. However the site loads without any trouble on my Android phone, and on other browsers such as 'Microsoft Edge'. Can someone help me with this situation? Thank you this would be very much appreciated.

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal

searched the internet but so far have not found a fix

windows 11 and firefox both up to date

Lately YouTube playing videos have been playing super fast or skipping straight to the end. I mean, they are horribly fast.

Things to know:

• I am posting here because I can't determine whether browsers may have settings unique to them that I need to change. This also happens in Chrome, but not Edge.
• I was recently forced to upgrade to Windows 11 - I can't say this issue happened exactly at that time, but fairly recently after the upgrade. I am running Windows 11 Pro.
• This does NOT happen when playing in a private browser window, either Firefox or Chrome.
• Having the Mozilla VPN on or off has no effect.
• I am sure the playback speed is set to normal. I have tried changing the playback speed to anything but normal and then back to normal and the current video runs correctly UNTIL I play the next video.
• This does not happen with Vimeo.
• It does not happen in FF for Android.

Any questions, thoughts, or advice would be appreciated.

I am trying to open a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy settings and I do not have that website blocked. What else can I check? I don't think it's an issue from the website side. If you want to check then check here : https://jewelcars.co.uk/

As of 2024 06 20 there are many websites that I cannot login anymore one being Facebook with this message:Update Your Browser You’re using a web browser that isn’t supported by Facebook.

Hello!

Started up Firefox today and these whited out boxes started appearing over my search bars and random part of the screen, such as the descriptions of different articles on my home pages, extension and theme information in my settings, and different tabs (see pictures 1 and 2). The text is also white, making it almost impossible for me to see what I'm typing or selecting in the search bar (picture 3).

I've already tried some tips that I found on the forums such as changing the hardware accelerator, making sure my extensions and add-ons were up to date, etc. When I go into troubleshooting mode, the boxes disappear and Firefox functions normally, but when I tried turning off all my add-ons and themes on the regular browser, the problem still wasn't fixed. I did a full refresh of the browser, hoping that would help to reset whatever was causing the issue, but that didn't help either.

Any advice or troubleshooting tips would be greatly appreciated!

Over the past week or so, Youtube videos take a while to start, and will at times just stop and buffer. I turned off uBlock Origin for Youtube, and I have Youtube Premium, but this issue is still happening. Ookla speed test is 569.32 Mbps download, and 23.50 Mbps upload. My Firefox is set to automatically update. Current version is 127.0.1

Youtube audio is extremely slow, I reckon at 10%, but the video is fine and can be sped up or down. The problem persists even in troubleshooting mode, after cache clearing, hardware acceleration turned off, enabled DRM and widevine, driver updates, in private mode or not, logged in or not, firefox restarts, computer restarts.

But Youtube plays fine in Chrome and Edge.

I dont think I didnt anything drastically different, or updated win10 or firefox, or messed with anything. It was working fine a day ago.

Is there any way to reset something?

Hi! I'm using Firefox 126.0 on Fedora 39.

Pages from Amazon.co.uk load very slowly, incompletely, or not at all. All other Web sites are fine.

I had a couple of certificate-related errors saying that the identity of the site couldn't be verified, but I can't reproduce the problem, so I can't quote the exact wording, I'm afraid.

The same Amazon pages load properly in Chrome on the same machine, and they load properly in Firefox in a VM on the same machine. That tells me network connectivity must be fine.

I've tried disabling all extensions, reverting to the default theme, running in Troubleshoot Mode, clearing cookies and site data, clearing the startup cache, disabling hardware acceleration, and creating a new profile. The new profile helps slightly, in that it loads more of the page before getting stuck. Nothing else helps at all.

I'd prefer not to refresh Firefox if I can avoid it, because I don't want to lose all my plugins and settings. This installation is five years old. Besides, a new profile didn't fix the problem.

What's the next thing to try? I'd really appreciate any ideas.