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  • Đã giải quyết

Lost all bookmarks and history

Dear community, This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my histo… (xem thêm)

Dear community,

This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my history (websites and downloads). The saved passwords looks fine.

How could that have happen? Need your help to get those back... specifically my bookmarks!

Note: I went trough several support articles of Firefox but none helped. I tried to restore my bookmarks but got the message "Unable to process the backup file.".

Any thanks.

Được hỏi bởi Bboybaba 4 ngày trước

Được trả lời bởi Bboybaba 3 ngày trước

  • Đã giải quyết

Overflow menu not working correctly

Hello, I'm having an issue with my overflow menu. When opening the customization screen for the toolbar, I can't seem to drag certain toolbar elements into it? The button… (xem thêm)

Hello, I'm having an issue with my overflow menu. When opening the customization screen for the toolbar, I can't seem to drag certain toolbar elements into it? The buttons on the customize screen itself work correctly, and some of the elements present on the toolbar will change between visible and overflow just fine, but others I am completely blocked from moving. Please assist, as this is seriously impacting workflow.

Được hỏi bởi aubrey.reader 1 tuần trước

Được trả lời bởi cor-el 1 tuần trước

  • Đã giải quyết

Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (xem thêm)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Được hỏi bởi Imot 2 tháng trước

Được trả lời bởi cor-el 2 tháng trước

  • Đã giải quyết

Unicode Missing Characters

Expected: Firefox displaying all known Unicode characters. Result: Many characters missing. Failure page as an example: https://en.wikipedia.org/wiki/Religious_and_poli… (xem thêm)

Expected: Firefox displaying all known Unicode characters.

Result: Many characters missing.

Failure page as an example: https://en.wikipedia.org/wiki/Religious_and_political_symbols_in_Unicode

Description: I tried going through a Unicode list Unicode list and the extensive set of characters displayed correctly. However, when reaching further into character sets as shown in the failure page page, many are missing which are not new.

  • "Repair encoding. . ." button was not active.
  • An encoding switch extension was not able to resolve the issue.
  • Troubleshooting mode did not show changes.
  • Switched fronts available such as Noto Sans and Roboto Sans without success. Possibly a font failure?

Được hỏi bởi mistry01 4 ngày trước

Được trả lời bởi cor-el 4 ngày trước

  • Đã giải quyết

Firefox not starting

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options. Still not working even after cleaned all Firefox related file… (xem thêm)

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options.

Still not working even after cleaned all Firefox related files using uninstall tools and installed again.

Được hỏi bởi jagrose2000 1 tuần trước

Được trả lời bởi cor-el 6 ngày trước

  • Đã giải quyết

glxtest: failed to read data from glxtest

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is h… (xem thêm)

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is happening.

Được hỏi bởi RandomTroll 4 ngày trước

Được trả lời bởi TyDraniu 4 ngày trước

  • Đã giải quyết

One of my Firefox fonts is not right

seems like firefox is not understanding a font and instead its using - caption so I cant read any of my shortcuts . see attachment . how do I change this … (xem thêm)

seems like firefox is not understanding a font and instead its using - caption

so I cant read any of my shortcuts . see attachment . how do I change this

Được hỏi bởi paulvan36 5 ngày trước

Được trả lời bởi jscher2000 - Support Volunteer 4 ngày trước

  • Đã giải quyết

Firefox keeps crashing. Version 111.0

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230… (xem thêm)

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230320 bp-4206a498-bc21-45d4-91b8-2edb40230320 bp-230d21d1-0527-4806-9da1-9aa8b0230320

Được hỏi bởi deep.maniyar 6 ngày trước

Được trả lời bởi TyDraniu 4 ngày trước

  • Đã giải quyết

Firefox has 'broken' its UI in some way after updating. Is there a way to fix this without refreshing & thus losing tabs/sessions etc?

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what hap… (xem thêm)

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what happened, I'm guessing an update changed 'something', but how do I nondestructively fix it?

All webpages seem affected.

(reddish bars in second screenshot are my removing some URLs, but everything else is my UI as seen)

Thanks greatly for any insights...

Được hỏi bởi thesilverhornet 5 ngày trước

Được trả lời bởi thesilverhornet 4 ngày trước

  • Đã giải quyết

SEC_ERROR_UNKNOWN_ISSUER with internal CA on Ubuntu 16.04 Thin-Clients

Hi, im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our … (xem thêm)

Hi,

im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our version of the thin-clients. So yeah its super old and I'm not able to update any of this. There is no security.enterprise_roots.enabled option available. What would be the best way to solve this issue for ~400 clients. Thanks in Advance Regards Tekkion

Được hỏi bởi Tekkion 5 ngày trước

Được trả lời bởi Tekkion 4 ngày trước

  • Đã giải quyết

Video error in multiple pages on Linux KDE neon

Hi, I can't play some videos in YouTube and other platforms like Crunchyrroll, Twitter or Vimeo, I've already cleaned the cache and deactivated all the plugins and there … (xem thêm)

Hi, I can't play some videos in YouTube and other platforms like Crunchyrroll, Twitter or Vimeo, I've already cleaned the cache and deactivated all the plugins and there is no difference.

Được hỏi bởi cebeoc 5 ngày trước

Được trả lời bởi cebeoc 4 ngày trước

  • Đã giải quyết

Flashing video on https://abcnews.go.com/

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is… (xem thêm)

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is an autostarting video. But instead of either waiting until I click on it or autostarting normally, it flashes wildly. I have disabled all extensions and the problem persists. Has anyone else encountered this? And more importantly, does anyone have a fix for this issue?

Bob Reed

Được hỏi bởi neutronJK 1 tuần trước

Được trả lời bởi jonzn4SUSE 5 ngày trước

  • Đã giải quyết

places.sqlite always corrupting when opening Firefox

Prior to today, occasionally I would need to restore from a Time Machine backup the files "places.sqlite", "places.sqlite-shm", and "places.sqlite-wal" into my default pr… (xem thêm)

Prior to today, occasionally I would need to restore from a Time Machine backup the files "places.sqlite", "places.sqlite-shm", and "places.sqlite-wal" into my default profile, because I would lose my bookmarks & history.

However, beginning this morning, that procedure did not work. Every time I open up Firefox, the "places.sqlite" file would corrupt immediately and no attempt at restoring (from any backup date/time) would fix the issue.

I am running Mac OS 11.7.2 (Big Sur) and Firefox 111.0.

This is VERY frustrating, because I rely heavily on my bookmarks and passwords.

PLEASE HELP!!!!!!

Được hỏi bởi rscott1 1 tuần trước

Được trả lời bởi exclusive01 5 ngày trước

  • Đã giải quyết

Bookmark synced tabs without opening them?

Hi Trying to make sync work the way I want. Initial question: I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the … (xem thêm)

Hi

Trying to make sync work the way I want. Initial question:

I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the desktop browser, without opening them first. I've found out how to view them in the side bar, but I see no option to bookmark all tabs.

It would be nice to have synced Tabs in the Library window and Options panel.

Được hỏi bởi tilsig-firefox 3 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

  • Đã giải quyết

How do I get rid of the clicking and little "sticks" that start to block up the window where I want to write a place to ask a question?

I am trying to block out the new little "stick marks" that post while I try to log on to a site that that I need to "google" and log on to. I tried to sign out of all th… (xem thêm)

I am trying to block out the new little "stick marks" that post while I try to log on to a site that that I need to "google" and log on to. I tried to sign out of all the "outside sites" that want to log on, but there are sites that I need to log on to and have done this in the past. I usually go to these sites because they are important to my transacting business, accessing my bank, places I pay my bills, etc. If I want to get to these and order or pay a bill, I have to unblock each one of them??? How do I do that? If a credit company wants to contact me, they cannot do this even if we have contacted each other previously? Really?

How do I undo this already-marked system and get out of it? As you can guess, I am old and not up with the times. Please simplify your answers so a not-technical person can understand it.

Được hỏi bởi mfbgarza 2 tháng trước

Được trả lời bởi mfbgarza 5 ngày trước

  • Đã giải quyết

Bookmark Toolbar Showing URL instead of Name of Page

When I'm on a webpage and drag the URL onto the Bookmark Toolbar it's showing up as an URL instead of the page name like it used to. For example: If I was on this page: … (xem thêm)

When I'm on a webpage and drag the URL onto the Bookmark Toolbar it's showing up as an URL instead of the page name like it used to.

For example: If I was on this page: https://www.espn.com/nfl/story/_/id/35895322/sources-cowboys-trade-texans-wr-brandin-cooks

Before the last update if I dragged that URL to the Bookmark Toolbar it would say: "Cowboys trade for Texans WR Brandin Cooks"

After the update it just shows the URL.

This makes it VERY hard to remember what each bookmark is.

Can anyone help me to bring this back to using the page name instead of the URL on this Toolbar?

Được hỏi bởi ACJeremy 1 tuần trước

Được trả lời bởi cor-el 6 ngày trước

  • Đã giải quyết

Installing root CA certificates

I'm stetting up a testing environment. It's a closed environment with no access to the Internet when it's in use. The environment is launched from AWS and consists of a… (xem thêm)

I'm stetting up a testing environment. It's a closed environment with no access to the Internet when it's in use.

The environment is launched from AWS and consists of an Ubuntu 18 desktop and a Ubuntu Server running Apache. The desktop is able to successfully load the website, but with a cert error that the certificate isn't trusted.

When the Ubuntu Desktop launches, it has a fresh install of Firefox, and therefore all the directories in the users home folder are not yet setup for Firefox, including the database where the root CAs are stored.

I'm am able to add the Root CA certificate into the Firefox cert database AFTER the machine fully boots and I run Firefox for the first time. I'm using the 'certutil' package to do this. After I load Firefox, then add the root CA certificate using certutil, I'm able to load the website without error.

I need to add this certificate to the database with the startup shell script for the machine.

Any help is greatly appreciated. Here's the commands I'm using:

  1. copy the CA cert into firefox

export ffcerts=`ls /home/testuser/.mozilla/firefox/ | grep default-release` sudo certutil -A -n "testcert" -t "TC,," -i /home/testuser/certificates/testcertCA.pem -d sql:/home/testuser/.mozilla/firefox/$ffcerts

These commands work perfectly after Firefox is run for the first time. I've even tried adding 'Firefox' (with several different switches) into my startup script without success.

Được hỏi bởi goriest-02-stacker 6 ngày trước

Được trả lời bởi goriest-02-stacker 6 ngày trước

  • Đã giải quyết

How to display bookmarks toolbar on drop down bookmarks menu

So switched over to firefox from chrome recently and one feature I really liked on chrome was the fact that bookmarks that appeared on the browser toolbar also appeared o… (xem thêm)

So switched over to firefox from chrome recently and one feature I really liked on chrome was the fact that bookmarks that appeared on the browser toolbar also appeared on the drop down menu: both were mirrored. Unfortunately, these appear to be two distinct bookmark sections on firefox. See the attached photo: the horizontal bookmarks toolbar displays different bookmarks than the drop down bookmarks menu. Is there any way to make the two mirror each other without duplicating bookmarks?

Được hỏi bởi mkakiti14 1 tuần trước

Được trả lời bởi mkakiti14 6 ngày trước

  • Đã giải quyết

addon '' extensions''

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes… (xem thêm)

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes buy why not this one? pls fix it...

Được hỏi bởi s.a.dzwonek 2 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 6 ngày trước