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  • Đã giải quyết

Screenshot

Since the last update on 4/15 my screenshot isn't working properly. Instead of taking a screenshot of the selected image it screenshots the background images.

Đã được hỏi bởi brianheckert 5 tháng trước

Đã được trả lời bởi ·´¯`·...¸>-)))º> ~dbben 5 tháng trước

  • Đã giải quyết

Firefox will not access google search

Hi, For some reason i cannot get access to google search see attachement. It seems that the issue is that i cannot scroll on the site so i cannot get to the OK button. An… (xem thêm)

Hi,

For some reason i cannot get access to google search see attachement.

It seems that the issue is that i cannot scroll on the site so i cannot get to the OK button.

Any ideas?

Đã được hỏi bởi Tesla 1 tuần trước

Đã được trả lời bởi wanjala.wafula 1 tuần trước

  • Đã giải quyết

right-click underline

Hi there, When I browse around,and then I right-click.Some underline appears,most of which are under capital letter.How to remove them? Many thanks

Đã được hỏi bởi Breaks 1 tuần trước

Đã được trả lời bởi cor-el 1 tuần trước

  • Đã giải quyết

firefox will start but will not load any web pages

firefox will start but will not load any web pages. This started after I uninstalled Microsoft 365. I downloaded new firefox and did a reinstall but this did not help. E… (xem thêm)

firefox will start but will not load any web pages.

This started after I uninstalled Microsoft 365.

I downloaded new firefox and did a reinstall but this did not help. Everything was transfered bookmarks. However the bookmarks would not load, it just sit there and did noting.

I did see error but I click on before I really read it. So I do not know what it said other then "vll x.x missing. It only show it once and it has not reappeared.

Any one have any idea what was deleted on the uninstall of Microsoft 365.

Đã được hỏi bởi gondorffmoz 1 tuần trước

Đã được trả lời bởi jscher2000 1 tuần trước

  • Đã giải quyết

How can make this icon disappear/ move it to non -central after the PiP mode, so we can view the CC better ?

How can make this icon disappear/ move it to non -central after the PiP mode, so we can view the CC better ?https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/ima… (xem thêm)

How can make this icon disappear/ move it to non -central after the PiP mode, so we can view the CC better ?https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-10-01-22-09-57-4aff08.png

For example, https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-10-01-22-10-33-dbfb46.png


I am editing the videocontrols.dtd file to get grid the text, but can't locate the icon.

Thank you.

Đã được hỏi bởi mobilelifeful 2 tuần trước

Đã được trả lời bởi cor-el 1 tuần trước

  • Đã giải quyết

pdf Files will not open with adobe acrobat and I have the open pdf files with adobe acrobat checked?

I use html pages on an internal hard drive that link to pdf documents. For some reason since Version 91.0.2 was installed I can not get the pdf documents to open with Ado… (xem thêm)

I use html pages on an internal hard drive that link to pdf documents. For some reason since Version 91.0.2 was installed I can not get the pdf documents to open with Adobe Acrobat Reader DC.The new version insist on opening the pdf's in the Firefox web browser. When I click on a pdf link at an external website the files will open in Adobe Acrobat. I used the code below to test the open in Adobe Acrobat execution and it works on the w3School example. When I run it strait from my hard drive the document opens in the Firefox web browser.

<!DOCTYPE html>
<html>
  <head>
    <title>Title of the document</title>
  </head>
  <body>
    <h1>PDF Example</h1>
    <p>Open a PDF file <a href="datasheet_cube-model-715.pdf">example</a>.</p>
  </body>
</html>

Please let me know if there is a solution. Thank you,

Đã được hỏi bởi leodesign1 1 tháng trước

Đã được trả lời bởi cor-el 1 tháng trước

  • Đã giải quyết

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 760, Column 13: <toolbarbutton id="UITourTooltipClose" class="close-icon" ------------^

When I click on a link in Thunderbird to open in Firefox, I get the following error. XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml … (xem thêm)

When I click on a link in Thunderbird to open in Firefox, I get the following error.

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 760, Column 13:

           <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

^

I am unable to resolve the issue. Is there a fix for this error?

Thanks in advance.

Bill

Đã được hỏi bởi emt426 1 tuần trước

Đã được trả lời bởi cor-el 1 tuần trước

  • Đã giải quyết

Firefox Monitor

Hi, Guys I just got an email from Mozilla telling me about their new upcoming service to remove personal information from the web. In that email there was a link to some… (xem thêm)

Hi, Guys

I just got an email from Mozilla telling me about their new upcoming service to remove personal information from the web. In that email there was a link to someone's "free personal data removal workbook and credit freeze guide". I clicked on that link, and Norton blocked it as being a "dangerous webpage".

Norton also says "You attempted to access: https://gate.sc/?url=https%3A%2F%2Finteltech..."

And that, "This is a known dangerous webpage. It is highly recommended that you do NOT visit this page."

So, what's going on here? Please let me know.

John

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Đã được hỏi bởi 1thomson 1 tuần trước

Đã được trả lời bởi jscher2000 1 tuần trước

  • Đã giải quyết

Unable to import login and passwords from Safari to Firefox

Hello, I have attempted to follow the import steps, select the three lines (top right corner) > Passwords > Click on the three dots (right hand corner) > Import… (xem thêm)

Hello,

I have attempted to follow the import steps, select the three lines (top right corner) > Passwords > Click on the three dots (right hand corner) > Import from another Browser > Safari. However, it only shows the Bookmark data to import. I would appreciate any input on how to import the login and password data from Safari to Firefox, please.

  • Bulleted list item-Running the latest version of Firefox 92.0.1.(64 Bit)
  • Bulleted list item - Running Version 15 of Safari.

Đã được hỏi bởi Joshua Lee Plant 2 tuần trước

Đã được trả lời bởi cor-el 2 tuần trước

  • Đã giải quyết

Open to a blank page, can't use ANYTHING

I open Firefox and have a blank page. Can't open settings, options, go to any websites. Other browsers work. Tried reinstalling, restarting computer. I try to use Trouble… (xem thêm)

I open Firefox and have a blank page. Can't open settings, options, go to any websites. Other browsers work. Tried reinstalling, restarting computer.

I try to use Troubleshooting mode BUT Firefox doesn't close properly. If I close it with X but it still shows as running in Task Manager and things like Uninstall/Re-install and re-opening Firefox won't work until I terminate one of the two running processes.

Worth noting is that when I re-install/re-download, when the installation process finished, I got a "vcruntime140_1.dll was not found" message.

It stopped working after I installed the NET framework that League of Legends requires.

After setting up my laptop, I had to set downloads to go to my D drive. Could this have impacted Firefox if it tried to update after this change? AFAIK, all files were+are in my C drive that are involved with Firefox, just trying to provide all the information that I can.

Đã được hỏi bởi evachu7 2 tuần trước

Đã được trả lời bởi FredMcD 2 tuần trước

  • Đã giải quyết

browser not doing anything

suddenly it won't work at all, no action , nothing, it is just a black page, i had tried to reinstall it, i tried to restart it, i tried everything, it does nothing, no a… (xem thêm)

suddenly it won't work at all, no action , nothing, it is just a black page, i had tried to reinstall it, i tried to restart it, i tried everything, it does nothing, no action, i'm writting a simple thing like google.com, and does not run, it is just black, no action, nothing at all. The reload button is not even active, I really don't know what to do anymore....... I'm pissed off, with firefox everything worked so simply, all tabs working as i managed them, now does nothing, just black page!!! Any help???

Đã được hỏi bởi leonties_ciprian 2 tuần trước

Đã được trả lời bởi FredMcD 2 tuần trước

  • Đã giải quyết

Refresh Firefox

I was encouraged by Firefox to do a Refresh today, I sincerely, sincerely regret it. Afterward, I've tried all I can to restore my logins, etc., but nothing is working!!!… (xem thêm)

I was encouraged by Firefox to do a Refresh today, I sincerely, sincerely regret it. Afterward, I've tried all I can to restore my logins, etc., but nothing is working!!!!! Every time I close and reopen, NOTHING IS SAVED. I read and tried out all the troubleshooting methods of restoring my data, but for some reason nothing works, once I close and reopen.

Đã được hỏi bởi NancyChurchill 2 tuần trước

Đã được trả lời bởi FredMcD 2 tuần trước

  • Đã giải quyết

Some video no longer plays

I resisted upgrading FF because of the UI change but finally allowed FF to update. Now the streaming video of my local collage teams will no longer play. Youtube videos p… (xem thêm)

I resisted upgrading FF because of the UI change but finally allowed FF to update. Now the streaming video of my local collage teams will no longer play. Youtube videos play normally and Facebook videos play normally. My system is Win7 64bit. The site where the videos no long play is: https://cowleytigers.com/csn. If a game isn't currently in progress when you go there click On Demand for past games. All I get is a black screen in the video window. I get the Play screen for a fraction of a second then it goes black. Thanks.

Đã được hỏi bởi Tiny 2 tuần trước

Đã được trả lời bởi TyDraniu 2 tuần trước

  • Đã giải quyết

Spell check not working and language sub menu not displaying.

Hi, I've been going through all the Spell Checker problems with Firefox on the forum and so far nothing has solved my problem. Since re-installing Firefox, my spell check… (xem thêm)

Hi,

I've been going through all the Spell Checker problems with Firefox on the forum and so far nothing has solved my problem.

Since re-installing Firefox, my spell check is not working. It's ticked in the language settings and I've since installed two dictionaries. I read on one post to check if the dictionary is selected (or something) by right-clicking and selecting languages in the languages sub menu but when I right-click, there is no such menu.

Short of re-installing Firefox and hoping for the best, anyone have any potential solutions?

Cheers.

Đã được hỏi bởi Major Conage 2 tuần trước

Đã được trả lời bởi Major Conage 2 tuần trước

  • Đã giải quyết

online email spell check

I use an online mail account. Recently when I write an email Firefox flags every word as misspelled. Firefox seems to be using a French dictionary thought I set English a… (xem thêm)

I use an online mail account. Recently when I write an email Firefox flags every word as misspelled. Firefox seems to be using a French dictionary thought I set English and Japanese as languages for Firefox to use. How can I correct this?

Đã được hỏi bởi Joe blow from the windy city 2 tuần trước

Đã được trả lời bởi cor-el 2 tuần trước

  • Đã giải quyết

Mozilla firefox account logon

I tried to register at link text and when I entered my email addy it told me that email address is already in use. I tried my secondary email addy and was told same thing… (xem thêm)

I tried to register at link text and when I entered my email addy it told me that email address is already in use. I tried my secondary email addy and was told same thing. I don't remember username and for that matter, don't remember a previous registration. So how can I contact admin at site or who do I contact to resolve issue or what do I so now?

Đã được hỏi bởi Butch 2 tuần trước

Đã được trả lời bởi Butch 2 tuần trước

  • Đã giải quyết

going to sites and pictures not loading

when I'm on Yahoo and open a site to read that contains pictures the main picture at the top of the story will open ,but down the screen as you read other pictures will a… (xem thêm)

when I'm on Yahoo and open a site to read that contains pictures the main picture at the top of the story will open ,but down the screen as you read other pictures will appear but won't load ,they show as gray boxes . Is there a setting I need to change to correct this ?

Đã được hỏi bởi no4kodak51 2 tuần trước

Đã được trả lời bởi jscher2000 2 tuần trước