Diễn đàn hỗ trợ Firefox

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but I still can do so on my laptop. I have gone through your posted troubleshooting steps for Firefox on my desktop, to no avail. How do I get my desktop back to version 100.0 so it will work again? I can access my OneDrive account via the web on my desktop when I use the Safari browser, so the issue is definitely with Firefox version 100.0.1, and not with my desktop.

Hi all

For a while now I've had a problem in Firefox where images randomly show up with green blocky glitches or yellow lines on them. Also sometimes text does not show correctly. I've attached a couple of examples. The image is from my Facebook feed (but it can happen on any website it seems) and the text is open tabs - the one on the right is this page.

Any suggestions? I've refreshed the Firefox install, and have only one add-on - an ad blocker. I've tried two different ad-blocking add-ons and the problem persists with both.

Thanks

Hello, I have issues with Firefox developer version for couple months now, when I play videos, like youtube, or other sites they constantly lag. They play for like 1min and lag, continue for another 2min then lag etc etc. (even short videos on twitter lag). It was not like that before and I don't have this problem in other browsers. Does anyone know what can be the problem here? Thanks

Opening firefox is just a blank white screen without borders (screenshot 1) Apparently it seems it didn't hang and it I can determine the location of the URL bar by hover the mouse and can click the location of the close button to close the window This is different from most issues since they can open it in Safe mode I can't even open in safe mode since it also shows a blank white screen (screenshot 2) I already tried uninstall and reinstalling with fresh settings but nothing works

I can log into GMail via our SSO just fine, however after a few minutes I see the "error connecting for X-minutes" bar. I try to force refresh the site and every time I get the bellow error. This is also happening when I am using Firefox Troubleshooting mode, to see if maybe it's a plugin/extension causing this issue, but it's not.

Secure Connection Failed

An error occurred during a connection to mail.google.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I am on arch linux with firefox version 91.0 and I recently left firefox (i think at version 89) tried out some other browsers for a while but came back to it and now it was version 91.0 and now I am noticing some lags/frame rate degrade at random times and I didn't found a relevant solution any where

I also tried h264ify as I read about the video codec youtube uses but that didn't fixed it and also tried a solution on the forum that said to disable H264 plugin and enable h264ify but that didn't worked as well

Processor: Intel i3-4130 (4) @ 3.400GHz GPU: Intel 4th Generation Core Processor Family RAM: 4gb

here is some more information about my processor and gpu fetched from lspci:

00:00.0 Host bridge: Intel Corporation 4th Gen Core Processor DRAM Controller (rev 06) Subsystem: Lenovo Device 367d Flags: bus master, fast devsel, latency 0 Capabilities: [e0] Vendor Specific Information: Len=0c Kernel driver in use: hsw_uncore

00:02.0 VGA compatible controller: Intel Corporation 4th Generation Core Processor Family Integrated Graphics Controller (rev 06) (prog-if 00 [VGA controller]) DeviceName: Onboard IGD Subsystem: Lenovo Device 367d Flags: bus master, fast devsel, latency 0, IRQ 28 Memory at f7800000 (64-bit, non-prefetchable) [size=4M] Memory at e0000000 (64-bit, prefetchable) [size=256M] I/O ports at f000 [size=64] Expansion ROM at 000c0000 [virtual] [disabled] [size=128K] Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [d0] Power Management version 2 Capabilities: [a4] PCI Advanced Features Kernel driver in use: i915 Kernel modules: i915

edit: fixed formatting a bit as it was causing horizontal scroll.

Hello, It has been more than 2-weeks since Firefox cannot access www.google.com issuing the error page : "Did Not Connect: Potential Security Issue", and the following advanced data :

Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for www.google.com. The certificate is only valid for the following names: www.google.com.eg, *.google.com.eg, google.com.eg

Error code: SSL_ERROR_BAD_CERT_DOMAIN

View Certificate

Hello,

I've spent several hours today trying to fix FireFox slow start up on my system. After start up (about 2 full minutes), everything works normally. The hardware is an ASUS A88xm-A MB, A10-6800K processor, 16G DDR3, runs OS and programs off an SSD. I worked through all the slow startup suggestions, ran memtest (0 Errors, 1 Pass), disabled all add ons, (even the OpenH264 video codec (I use the onboard HDMI, no graphics card)), turned off hardware acceleration, etc. When starting in troubleshoot mode, less than 30 seconds, (acceptable), but I really don't know where to begin with the "More Troubleshooting Information" when I look at the table generated by it. There have been no other problems to date with the system, and the long start-up time began with 20.04 Ubuntu (about a minute), then got worse when I upgraded to 22.04 to try to solve THAT problem. Currently running FF 104.0, and the update page says wait for a distro update if that is how it was installed. I believe 104.0 is the latest Linux 64b version though. All updates to the system are done as soon as I'm notified of them. there have been none since the upgrade a few days ago.

Any suggestions? Gotta get some sleep now... TIA, Dave

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.

On some websites the fonts are all displaying in a large bold text instead of whatever font that page is meant to use. It will revert to a default font if i turn off the ability for sites to choose their own fonts, but this interferes with the functionality of a lot of sites' icons so its not a great solution. This also stops when i go into troubleshooting mode, but when i went through hardware acceleration and my extensions one by one, none of them were the cause.

images in order: my roll20 homepage with the incorrect font display, the same page with fonts disabled (note the notification icons in the upper right are broken now though), the same page in troubleshoot mode with the correct font display

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office.com/?trysignin=0). I already deleted cookies and add-ons, reinstalled firefox

This morning there was an Ubuntu software update and afterwards Firefox wouldn't work, it just opened and hung without ever connecting to a website. So I uninstalled, purged and reinstalled from Ubuntu Software and everything seemed ok. However, whenever I now try to save something, for instance images, the save to directory will default to /run/user/1000/docs even though I have my downloads folder selected in settings. I can change to the directory I want to save to and it will save there, but when I next save something it will again want to go to the /run/user/1000/docs folder. Further, I find that a copy of anything I save has also been saved into that folder, creating a new sub-directory to do so. I tried clear data in settings but that didn't delete those files and they are protected in file manager so I can't delete them myself. This will fill my hard drive pretty quickly as well as being really annoying having to change the save directory every time. What can I do to rectify this? I've now got version 96.0 (64 bit) installed.

I'm running v100.0.1 (64-bit) on Win10. I've seen others report this problem but haven't found a fix listed anywhere. <Ctrl-P> or Menu->Print results in the same problem. The print overlay starts up (say Print in top right corner), spinning wheel above Preparing Preview in the center of the overlay... Never ends. I have to Esc to get out of it. Happens on any page. Print dialogue works fine on same pages with Chrome and Edge.

This is suddenly happening to me on Firefox 92.0 (64-bit) running on Windows 10 21H1. Worked on 9/12, failed consistently starting 9/13, (possibly coinciding with auto-update from FF 91.0.2 to FF 92.0). I'm using WidevineCDM version 4.10.2209.1 to watch Xfinity stream recordings. Have submitted 3 crash reports via FF.

Hi, so my problem was exist for several times both on my PC and laptop and can't figure it out keyword to fix my issue and tbh i don't know what trigger this behavior. When browsing sometimes came situation can't type anything using my keyboard, even when outside firefox.

my current workaround to encounter this, i just need open any web with place I can type like search bar or text box and type there then back to normal (so I guessing it's maybe related to when I open web with this kind search box then move to other tab it's stuck on that box? but i can't make sure, it just happen randomly but often). and I don't know if this issues related to windows or just firefox because I didn't know the trigger so i can't recreate this on other browser.

If anyone know how to fix this, please help me.

thanks in advance

Hey there,

I have the following issue with Firefox, is this maybe something I should report to the Ubuntu support or directly to Bugzilla?

Steps to reproduce: ---

1. Open Firefox
2. Go to a page that contains an embedded video that is not playing automatically, e.g. https://www.rottentomatoes.com/m/sound_of_metal
3. Do not play the video

Environment --- User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0 Firefox version: 83.0 (64-bit) pulseaudio version: 13.99.2 OS: Ubuntu 20.10 64-bit Gnome version: 3.38.1 Windowing system: Wayland CPU: Intel® Core™ i7-8565U CPU @ 1.80GHz × 8 RAM: 15,5 GiB GPU: Mesa Intel® UHD Graphics 620 (WHL GT2)

Actual results --- pulseaudio process is spawned and rapidly becomes the most CPU consuming process on my machine (especially after a few seconds, when the Web Content ones start to cool down). Even though no sound is actually played! When switching to another tab with no embedded video, pulseaudio keeps overloading the CPU. This only stops after closing Firefox.

Expected results --- I'm not sure this is what should be expected, but I'll give it a shot:

• pulseaudio process should only be spawned when actually playing a media that requires audio
• pulseaudio should not be the #1 CPU consuming process
• pulseaudio process should at the very least not massively use CPU when no sound is playing

Hi,

Since I installed Firefox 89 (Windows 10 and 8.1), Firefox keeps losing the connection to Internet. I have to close the browser and re-open it to be connected again. When the connection is lost, I can go to another browser and it works fine, the issue is only with Firefox. Any idea?

Yahoo! Mail, Gmail and Google Are Not Loading with Firefox 87.0 (64-bit). Firefox Reinstallation on 3/25/21 Didn't Fix Problem. Here is the error message when trying to load Yahoo! Mail:

Secure Connection Failed

An error occurred during a connection to login.yahoo.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Firefox (97.0 64 bit, windows 10) destroyed all my previous tabs (4 windows lots of tabs) when I opened it despite always having "Firefox will" set to "Remember History". It just opened one window with the Home page.

Trying to sort it out using restore all tabs and then all windows, it just made the problem worse and the restored tabs eventually stopped restoring so now I have useless json files.

The files I have in my profile are:

previous.jsonlz4 15/2/2022 18:46 recovery.baklz4 15/2/2022 19:10 recovery.jsonlz4 15/2/2022 19:10 (this file changes its name from bak to json and back to bak again, very odd) upgrade.jsonlz4-20220119190439 26/1/2022 00:23 upgrade.jsonlz4-20220126154723 29/1/2022 04:31 upgrade.jsonlz4-20220202182137 12/2/2022 17:40

Is it possible "previous.jsonlz4" may have all the windows and tabs that I lost?

If so, how could I get Firefox to use it when I next open it? (assuming if I close this browser it won't overwrite the "previous.jsonlz4" file??).

Also could I use the upgrade.jsonlz4 file to try to restore all the windows and tabs that I lost? The windows would have been much the same on 12 Feb as they were today before the destruction.