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  • Đã giải quyết

Why Firefox connects to googleusercontet.com within 2 minutes of it reaching the internet?

HI! My buddy highlighted an issue, then i re-checked myself and it is worrying to me. To recreate (windows): Get any (non-webistaller [not nececarry, to do it this way, b… (xem thêm)

HI!

My buddy highlighted an issue, then i re-checked myself and it is worrying to me.

To recreate (windows):

Get any (non-webistaller [not nececarry, to do it this way, but simpler to check]) firefox version (buddy got a fresh portable, i used my kinda privacy fortified one). Disconnect from the internet (plug the cable for fastest result). Make your version usable (install it) Start firefox, and open the Resource Monitor, with the network tab open expand the Network Activity portion (short alphabeticly, by name, check for F for firefox). Plug the cable in.

You soon will see FF will start looking for things, then an adress with a googleusercontet.com will pop up. Does not matter what is the Homepage's default browser, does no matters even if the Homepage is set to blank, this happens.

My best bet would be google safe browsing, but still, without any activity it is already connecting to that?

I know about the Google-FF/Mozilla relation, but this really made me think about why i still like firefox.

Đã được hỏi bởi ledgeri 3 tháng trước

Đã được trả lời bởi dveditz 3 tháng trước

  • Đã giải quyết

pups prefs.js keep coming back found by malwarebytes plus several tries to hack my email account

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found th… (xem thêm)

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found the pups every day up to now:

PUP.Optional.DefaultSearch is Malwarebytes’ detection name for a family of browser hijackers targeting Chrome, Firefox and Internet Explorer. Symptoms The browsers’ default search engine was changed to one that belonged to the threat-actors. I am german so probably I need your patience in helping me to clean my system resp. Mozilla.

Looking forward Ingrid

Đã được hỏi bởi iethomas 4 tháng trước

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  • Đã giải quyết

Hmm. We're having trouble finding that site

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links… (xem thêm)

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links to various websites. Refreshing the page makes it load correctly. I've tried troubleshooting this in the past but didn't spend too much effort, but enough is enough. Things I have tried:

  • Disabling all extensions
  • Disabling hardware acceleration
  • I am using the default theme so there's nothing to disable there
  • Clearing the cache
  • Checking my internet connection (I'm connected and everything else works)
  • Flushing my DNS
  • Resetting Windows, which included reinstalling Firefox (I did this to fix something else, but still)
  • Disabling IPv6 and DNS prefetching
  • I am not using a Proxy

I feel like I've tried everything. What else can I do?

Đã được hỏi bởi ederyaviv 3 tháng trước

Đã được trả lời bởi ederyaviv 3 tháng trước

  • Đã giải quyết

Rendering issue since 89.0 or 90.0

OS is Win7-x64, graphics Intel HD Graphics on Haswell pentium G3220 with latest available driver. Since version 89.0 or 90.0 (not sure which) following webpage rendering … (xem thêm)

OS is Win7-x64, graphics Intel HD Graphics on Haswell pentium G3220 with latest available driver.

Since version 89.0 or 90.0 (not sure which) following webpage rendering issues appeared on my machine: - page loads ok, but when I scroll up/down with pageup/pagedown keys then some keystrokes are not followed by redraw, or redraw is partially blank (horizontally split - see attached screenshot). Subsequent keystrokes either have the same problem or are rendered correctly. - scrolling is only problematic with pageup/pagedown keys. Alternative methods (up/down keys, mousewheel, holding and dragging scrollbar or clicking above or beneath it) work ok. - I'm sure that version 89.0 or 88.0 didn't have this problem. Since then I haven't changed any about:config settings or updated graphics driver. Compositing was then and now set at WebRender (not WebRender (Software)). - I tried disabling hardware acceleration on version 92.0, but it hasn't solved issue, so I reverted this back.

Troubleshooting info is attached.

Thanks in advance for your help.

Đã được hỏi bởi neravski 4 tháng trước

Đã được trả lời bởi neravski 1 tháng trước

  • Đã giải quyết

Line Spaces Between Bookmarks In Folders

Hello all there, after the latest update to FF 92.0 the bookmarks which are organized in folders enlarged its line space between. Unfortunately very less bookmarks can be… (xem thêm)

Hello all there,

after the latest update to FF 92.0 the bookmarks which are organized in folders enlarged its line space between. Unfortunately very less bookmarks can be seen at once. How can I set the spaces between those bookmarks?

Đã được hỏi bởi chris_someone 4 tháng trước

Đã được trả lời bởi cor-el 4 tháng trước

  • Đã giải quyết

scroll bar disappears

FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang a… (xem thêm)

FF92.0, Big Sur. I really just noticed that the scroll bar on the right hand side disappears rather quickly (in just a second or two). Is there some way to make it hang around? Really pretty annoying having to make it show up by manually scrolling with a mouse wheel.

Đã được hỏi bởi danflester 4 tháng trước

Đã được trả lời bởi jscher2000 4 tháng trước

  • Đã giải quyết

restoring lost tabs

I am VERY unhappy !!! For a long time I have had Firefox reopen tabs from the previous session, but today they are all gone !! I have read in some of the community questi… (xem thêm)

I am VERY unhappy !!! For a long time I have had Firefox reopen tabs from the previous session, but today they are all gone !! I have read in some of the community questions that the recent update unchecked that option and when I looked, that was what had happened. I tried clicking on "restore previous session" but that only opened tabs I had used and closed this morning. Is it in any way possible to get back those tabs I used to have? It also seems that some of my recent Bookmarks have disappeared as well, yet it has retained bookmarks that are over 13 years old. I am running Windows 10 Professional version 20H2 Build 19042.1237... and Firefox version 92.0 Win

Đã được hỏi bởi WinB 4 tháng trước

Đã được trả lời bởi WinB 4 tháng trước

  • Đã giải quyết

PDF files open a new tab

I've recently updated to 92.0.1 and I've noticed that when I download a PDF attachment or file that firefox opens in a new tab rather than using the default adobe program… (xem thêm)

I've recently updated to 92.0.1 and I've noticed that when I download a PDF attachment or file that firefox opens in a new tab rather than using the default adobe program. I've looked at settings and applications and changed to to "always ask" but I don t get any option to use adobe to open it or any other program. Also it seems to save the file in the downloads folder as a "firefox html document" and not a pdf file

Đã được hỏi bởi sanj2 3 tháng trước

Đã được trả lời bởi TNorth 3 tháng trước

  • Đã giải quyết

The WidevineCDM plugin has crashed. (on Windows 10)

This is suddenly happening to me on Firefox 92.0 (64-bit) running on Windows 10 21H1. Worked on 9/12, failed consistently starting 9/13, (possibly coinciding with auto-up… (xem thêm)

This is suddenly happening to me on Firefox 92.0 (64-bit) running on Windows 10 21H1. Worked on 9/12, failed consistently starting 9/13, (possibly coinciding with auto-update from FF 91.0.2 to FF 92.0). I'm using WidevineCDM version 4.10.2209.1 to watch Xfinity stream recordings. Have submitted 3 crash reports via FF.

Đã được hỏi bởi slo_bern 4 tháng trước

Đã được trả lời bởi slo_bern 4 tháng trước

  • Đã giải quyết

Constant Crashing on Mac OS – Little hope for solution

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I … (xem thêm)

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know.

Please review this link here to see all the steps I have already taken to troubleshoot the crashes.

I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay).

Crash ID from a recent crash: bp-058c91cd-4b9c-46d1-bd12-640ba0210928

Thank you so much for any help.

Đã được hỏi bởi stephenp1394 3 tháng trước

Đã được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Huge Firefox issue. I am significantly scared.

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link … (xem thêm)

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link accounts. This is my credit card company. I removed Firefox from my Macbook and then re-downloaded Firefox and installed. Nothing has changed. My settings are correct, meaning that I should be able to have sites visited in history, yet only the one site populates, and I've been to a lot of sites today....the credit card/link accounts site is the only site that is in history. You can imagine how nervous I am right now about doing anything on line. I sure hope that someone will help out here.

Đã được hỏi bởi chefjeff 4 tháng trước

Đã được trả lời bởi jscher2000 4 tháng trước

  • Đã giải quyết

Cannot view bookmarks browser bar

After last update where the bookmarks bar was is now just a message as shown below saying to place bookmarks here but won't display prior ones or let me add new ones. Als… (xem thêm)

After last update where the bookmarks bar was is now just a message as shown below saying to place bookmarks here but won't display prior ones or let me add new ones. Also, the >> on the right side that showed a dropdown of them is gone.

Đã được hỏi bởi GarySGP 4 tháng trước

Đã được trả lời bởi GarySGP 4 tháng trước

  • Đã giải quyết

passwords recovery - from firefox to portable firefox

hello there i have the following problem the company i work for has unistalled remotely firefox from my laptop, and i do not have any way to re-install it back i have man… (xem thêm)

hello there i have the following problem the company i work for has unistalled remotely firefox from my laptop, and i do not have any way to re-install it back i have managed in some way to obtain a copy of portable firefox on the same laptop since i was not informed about this process, i have not saved my password externally and unfortunately, i was not using a firefox profile

in few words: i do not have my passwords anymore

i have seen that in such folder: C:\Users\XXX\AppData\Roaming\Mozilla\Firefox

there are still saved three subfolders (one of them has the last modified date as 13th Sep, meaning today), therefore i think that my profile (and all relevant passwords) are still there somewhere

i would like to understand if and how i can import the passwords from the unistalled firefox in the portable firefox: i have already tried to copy those directories in: C:\Users\XXX\Desktop\FirefoxPortable\Data\profile

but no success, passwords are not importyed. please, i need help

thanks.

Đã được hỏi bởi sefirothmorpheus 4 tháng trước

Đã được trả lời bởi sefirothmorpheus 4 tháng trước

  • Đã giải quyết

shortcuts on home page - cannot add

I have ver 92 on a Win7 PC. I cannot add web site short cuts to home page. None of the suggestions out on web help. on the blank "tiles" on home page, there is the 3 dot… (xem thêm)

I have ver 92 on a Win7 PC. I cannot add web site short cuts to home page. None of the suggestions out on web help.

on the blank "tiles" on home page, there is the 3 dots, but no option to edit. somehow I got one of these tiles filled out/in, but I cannot repeat it. I believe I dragged from bookmarks, does not now.

Đã được hỏi bởi d_penny 4 tháng trước

Đã được trả lời bởi cor-el 4 tháng trước

  • Đã giải quyết

firefox 92 broken using windows high contrast setting

I think my Firefox just updated to 92.0. The Windows 10 high contrast setting stopped working properly. Website backgrounds should be black, but they are now white. I'… (xem thêm)

I think my Firefox just updated to 92.0. The Windows 10 high contrast setting stopped working properly. Website backgrounds should be black, but they are now white. I'm. using a Surface Go, Win 10 Home.

Đã được hỏi bởi dave505 4 tháng trước

Đã được trả lời bởi dave505 4 tháng trước

  • Đã giải quyết

Clicking a hyperlink in an Excel 365 worksheet will not open the URL in Firefox

Clicking a hyperlink in an Excel 365 worksheet will not open the URL in Firefox. Using Excel 365, the worksheets contain tables of short interest history collected from … (xem thêm)

Clicking a hyperlink in an Excel 365 worksheet will not open the URL in Firefox.

Using Excel 365, the worksheets contain tables of short interest history collected from a URL that varies only in the portion that is the companies symbol ( i.e. https://www.nasdaq.com/market-activity/stocks/akts/short-interest , where "akts" is the company symbol ). On the worksheet for each company this URL, with the correct symbol for the company has been included in a cell using the hyperlink feature.

In the past, clicking any of the hyperlinks immediately opened my default browser, which is the current version of Firefox, to the web page for the company identified by the symbol in the URL.

That changed after a version update of Firefox a number of months ago. Clicking the hyperlink will most times "freeze" Excel, and if I click anywhere in or on Excel a "not responding" message is thrown, and Excel must be manually closed resulting in a recover event for all workbooks that were open. Sometimes, not always, waiting several minutes, Firefox will open the URL. Not always. I've found that if that occurs, clicking on the same URL hyperlink that finally opened (after having closed it in Firefox) will crash Excel.

The attached image is a view of the "tip" still visible on a black screen after Excel has crashed.

Thanks for any help you can provide.

Đã được hỏi bởi c2cpa 4 tháng trước

Đã được trả lời bởi c2cpa 4 tháng trước

  • Đã giải quyết

Avira password manager extension is missing

Avira password manager extension is missing from addons store. It is listed in their website and when i click on them this comes on click add to firefox. Please add it as… (xem thêm)

Avira password manager extension is missing from addons store. It is listed in their website and when i click on them this comes on click add to firefox. Please add it as it has all of my passwords and i dont want to switch back to any other browser because i love firefox :)...

Đã được hỏi bởi abhisuraj56 4 tháng trước

Đã được trả lời bởi Seburo 4 tháng trước

  • Đã giải quyết

All of a sudden I can no longer logon to my USAA account via Firefox

All of a sudden, after six years of doing so, I can no longer logon to my USAA account via Firefox. The USAA logon page opens with no problem, but after entering my crede… (xem thêm)

All of a sudden, after six years of doing so, I can no longer logon to my USAA account via Firefox. The USAA logon page opens with no problem, but after entering my credentials I get the following pop-up:

"We are unable to complete your request.

Our system is currently unavailable.

Please try again later."

All other browsers work with no problem.

Đã được hỏi bởi Timberline 3 tháng trước

Đã được trả lời bởi FredMcD 3 tháng trước