• Đã giải quyết

Connectivity issue on certain websites

I get PR_END_OF_FILE_ERROR when trying to load certain websites. I don't use any proxy or VPN, I tried disabling DoH. Also sometimes i get 403 forbidden cloudflare. … (xem thêm)

I get PR_END_OF_FILE_ERROR when trying to load certain websites. I don't use any proxy or VPN, I tried disabling DoH. Also sometimes i get 403 forbidden cloudflare.

Được hỏi bởi Whyking 2 tháng trước

Được trả lời bởi Whyking 2 tháng trước

  • Đã giải quyết

Blue Squares on my Browser

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappe… (xem thêm)

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappear on its own after a while.

For reference, I currently have several tabs open (13) on a split screen, but only the icons on de left window are affected by this. This started happening this month, prior to this I was able to have multiple tabs open on a split screen without issue.

I'll attach 2 images so you can see what I mean.

I appreciate any advice I get to fix this.

Được hỏi bởi Alex 4 tháng trước

Được trả lời bởi cor-el 4 tháng trước

  • Đã giải quyết

How do I update my email address

Hi, I am in the process of changing all my accounts to my new email. However in the Firefox Sync settings, there does not seem to be a way to update my primary email addr… (xem thêm)

Hi, I am in the process of changing all my accounts to my new email. However in the Firefox Sync settings, there does not seem to be a way to update my primary email address (no button beside the email). I can only add a secondary email, which is not what I want. Is there a way for me to update the primary email?

Được hỏi bởi nexusst 1 tháng trước

Được trả lời bởi nexusst 1 tháng trước

  • Đã giải quyết

Google preventing uploading of images to eBay

Hello, Today I tried to upload some images to a seller on eBay, and consistently got the popup pictured below. I've never seen, heard of or had this issue before and sear… (xem thêm)

Hello, Today I tried to upload some images to a seller on eBay, and consistently got the popup pictured below. I've never seen, heard of or had this issue before and searching for it comes up with nothing useful.

Any ideas? Using Firefox 115.13.0esr (64-bit)

Thanks

Được hỏi bởi DrinksWithTheFlies 4 tháng trước

Được trả lời bởi DrinksWithTheFlies 4 tháng trước

  • Đã giải quyết

Can't log into Gmail

I've been using Firefox and Gmail on my PC and android phone for years. Today I can't log into my gmail account on my PC and instead it redirects to google support and go… (xem thêm)

I've been using Firefox and Gmail on my PC and android phone for years. Today I can't log into my gmail account on my PC and instead it redirects to google support and goes on about clearing cache etc etc. I have cleared the cache but no different. I have restarted my pc and no different. PC is Windows 10.

I can log in to gmail using Google Chrome so I can't see that it is a Google problem. I can also log in ok on my Android phone.

Is this a Firefox issue?

Được hỏi bởi brownlfb 1 tháng trước

Được trả lời bởi brownlfb 1 tháng trước

  • Đã giải quyết

manage cookie exceptions

I want to create a list of allowed web sites in settings/cookies&data/manage exceptions, but it seems I have to enter each site MANUALLY. I would like to do this mor… (xem thêm)

I want to create a list of allowed web sites in settings/cookies&data/manage exceptions, but it seems I have to enter each site MANUALLY. I would like to do this more quickly and easily by just selecting sites in the "manage cookies" list and designating them as exceptions. Or is there already some other way to do this that I haven't found? Also, after I have made exceptions for all my important sites, by whatever means, can I assume that I can press "delete all" in the "manage cookies" list and the allowed sites will not have cookies removed? What happens to exceptions if I select "delete cookies and site data when Firefox is closed?" If there is no way to make exceptions other than manually, I respectively request that some convenient method be added to the program. Thanks for any response.

Được hỏi bởi deedj 1 tháng trước

Được trả lời bởi cor-el 1 tháng trước

  • Đã giải quyết

Cannot play Audible samples in Firefox

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a … (xem thêm)

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Thank you!

Được hỏi bởi roxri09 4 tháng trước

Được trả lời bởi jonzn4SUSE 4 tháng trước

  • Đã giải quyết

White line on top of screen

Hello=) I am using Firefox v128.2 esr 64bit on big sur 11.7.10.. In firefox there is always this white line on top of the screen when fullscreening a yt video... (but a… (xem thêm)

Hello=)

I am using Firefox v128.2 esr 64bit on big sur 11.7.10..

In firefox there is always this white line on top of the screen when fullscreening a yt video... (but also partial bars in other situations-randomly) (temp workaround : cmd+up arrow . But, whenever you pause or press something it reappears.

Can we please implement a more elegant solution?

Thanks a bunch , dear Mozillians=)

Have an excellent day=)

Được hỏi bởi Sky_Light 2 tháng trước

Được trả lời bởi Sky_Light 2 tháng trước

  • Đã giải quyết

Firefox 133 update moved tab location, again.

I prefer the tabs be below the bookmark bar, and successfully modified the CSS file to do this some time back. Now update 133 has once again pushed them up below the menu… (xem thêm)

I prefer the tabs be below the bookmark bar, and successfully modified the CSS file to do this some time back. Now update 133 has once again pushed them up below the menu bar. What do I have to do to get them back where I want them this time? And why can't you just leave the tab location preference alone when doing updates?

Được hỏi bởi PIckAnotherID 1 tuần trước

Được trả lời bởi cor-el 6 ngày trước

  • Đã giải quyết

restore session

I had a number of tabs open when my phone rang. After the call I checked the browser, and most of the tabs were gone. Usually there is an option to "restore previous se… (xem thêm)

I had a number of tabs open when my phone rang. After the call I checked the browser, and most of the tabs were gone. Usually there is an option to "restore previous session" in History, but it is not there now. I would like to go back to that previous session. Is there a way to do that?

Được hỏi bởi Chris Peterson 1 tháng trước

Được trả lời bởi Chris Peterson 1 tháng trước

  • Đã giải quyết

Firefox Freezing

I am on v130 of Firefox and on some websites it just freezes. I cannot tab across. Even if i refresh nothing. But when i use Chomer all working fine. Read some things on … (xem thêm)

I am on v130 of Firefox and on some websites it just freezes. I cannot tab across. Even if i refresh nothing. But when i use Chomer all working fine. Read some things on how to correct this but does not work. Any advise?

Được hỏi bởi mancub 2 tháng trước

Được trả lời bởi jonzn4SUSE 2 tháng trước

  • Đã giải quyết

tab recovery?

Hi, my pc (I think the ssd/os) just quit on me, is there a way for me to build a new system (reformat) onto a new drive and either using the old drive (if accessable) or … (xem thêm)

Hi, my pc (I think the ssd/os) just quit on me, is there a way for me to build a new system (reformat) onto a new drive and either using the old drive (if accessable) or "the cloud" recover all my old tabs from that pc onto the new one? I had a list of tabs saved, but it hasn't been updated in a couple months (yes, I have a lot and can't remember them all).

I'm hopeing it's as simple as putting the old drive as a secondary drive and copying the "appdata" folder or something to the new pc.

System: windows 7 (yeah, I don't want to give it up) on evga mobo with i7-x990 cpu and maxed out ram. Samsung ssd (2.5"). Most all "personal data" is stored and accessed from my nas, just don't know how to do that for the tab hostory.

Được hỏi bởi Ace_boy2786 4 tháng trước

Được trả lời bởi Ace_boy2786 4 tháng trước

  • Đã giải quyết

Data Lost after PC & Password Reset

Today I installed a clean WIN10 version on my PC, expecting to just log into firefox afterwards and have all the data back within minutes, but I forgot my Firefox passwor… (xem thêm)

Today I installed a clean WIN10 version on my PC, expecting to just log into firefox afterwards and have all the data back within minutes, but I forgot my Firefox password... As I'm currently in another country I also couldn't just log in on any of my other devices to recover the password, so I decided to reset it via the E-Mail... well aparantly changing your password deletes the sync data?? I'm guessing there is no way to recover the data? So I got a relative of mine to start my backup notebook which has not been synched for a few months but some data should've still been there, at least I had thought so... password database there was empty... and instead of synching the firefox landing page from my notebook where all my pinned pages were, it copied the page from the new device and wiped that as well... Any way to revert the sync changes on the notebook?

Được hỏi bởi SchoSeb 2 tháng trước

Được trả lời bởi Paul 2 tháng trước

  • Đã giải quyết

Cannot access websites because I'm using Firefox.

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embe… (xem thêm)

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embedded in my computer and I cannot delete. I will not install Chrome and have put on Avast Secure Browser and CClean browser. Both are just Chrome with a new gooey. My Father is also having the same trouble. Most of the sites are for Utilities and rewards programs. Avast is also blocked. Are you aware and working on getting this fixed?

Được hỏi bởi Dawn Smiley 2 tháng trước

Được trả lời bởi ThePillenwerfer 2 tháng trước

  • Đã giải quyết

Closing Last Tab Witouht exiting Firefox

I use Firefox 128.3.1esr in my Debian 12.7 Is there anyway to close last tab without exiting the browser? I mean after closing all tabs, I want Firefox jumps to homepage… (xem thêm)

I use Firefox 128.3.1esr in my Debian 12.7 Is there anyway to close last tab without exiting the browser? I mean after closing all tabs, I want Firefox jumps to homepage. Thanks for your help.

Được hỏi bởi Sisorkh 1 tháng trước

Được trả lời bởi TyDraniu 1 tháng trước

  • Đã giải quyết

PDF locations change constantly (in temporary directions) and makes them un-viewable at restart

Hello everybody, I am using Firefox/Zen Browser in Linux and having an issue which bothers me a lot. I am using Firefox for PDF viewing and was not having this issue in … (xem thêm)

Hello everybody, I am using Firefox/Zen Browser in Linux and having an issue which bothers me a lot.

I am using Firefox for PDF viewing and was not having this issue in Windows. I don't know why, Firefox changes locations of PDF every time with something temporary rather than it's original place and it makes impossible to see them without reopening it via clicking. Is there any possible solution for it? I am having this issue both in Firefox and Zen.

Được hỏi bởi tuxborealis 2 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tuần trước

  • Đã giải quyết

Open a new tab

Since the new updates the shortcut to add a new tab is gone - how do I get that back. Also i can no longer download my videos from facebook to upload to youtube - can th… (xem thêm)

Since the new updates the shortcut to add a new tab is gone - how do I get that back. Also i can no longer download my videos from facebook to upload to youtube - can that be fixed as well?

Được hỏi bởi Joseph Misiaszek (Vona Church) 2 tuần trước

Được trả lời bởi jonzn4SUSE 1 tuần trước

  • Đã giải quyết

Upgrade to version 131.0 broke my Internet Bill Pay website

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.… (xem thêm)

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.com and I have cookies authorized in my exceptions list. Today I got this message:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings."

Bank says it hasn't changed anything, and no tweaks I tried on privacy settings fixed it. I believe it's an issue with the new version. Can you tell me how to fix it or let me know when Firefox will fix it? The site works fine in Microsoft Edge, but I'd like to avoid using Edge.

Thanks.

cps

Được hỏi bởi La_Sombra 2 tháng trước

Được trả lời bởi NoahSUMO 1 tháng trước