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  • Đã giải quyết

Firefox using too much memory

Hi, Firefox brings my computer to halt after a few minutes of usage. The only thing I did after opening the browser is go to support page and the FirefoxCP WebExtensions… (xem thêm)

Hi, Firefox brings my computer to halt after a few minutes of usage. The only thing I did after opening the browser is go to support page and the FirefoxCP WebExtensions process memory usage went over 20 GB of memory.

I have tried restarting my MacBook a few times as well as restarting firefox, but nothing has helped. I’ve the latest version of FireFox installed, and using a MacBook Pro with 16GB of memory.

I haven't made any changes nor added anything new lately. I think it may have started after the last update.

Thank you for your time and support!

Al

Đã được hỏi bởi abmail100 13 giờ trước

Đã được trả lời bởi TyDraniu 13 giờ trước

  • Đã giải quyết

blocked JavaScript

hy! I'm using XP-x86, so the latest version is Firefox 52.0esr A few days ago, I can't use Google search normally, because the search result is displayed as if JavaScript… (xem thêm)

hy! I'm using XP-x86, so the latest version is Firefox 52.0esr A few days ago, I can't use Google search normally, because the search result is displayed as if JavaScript is blocked. Also, I can't change my search settings, the arrow isn't active. I started FF in safe mode, but no change. Any help is appreciated.

Đã được hỏi bởi csengh 15 giờ trước

Đã được trả lời bởi csengh 12 giờ trước

  • Đã giải quyết

Extremely urgent

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for… (xem thêm)

I just allowed an update to my computer from Mozilla called software updater and now I can't use duckduckgo to search the web. I had to use google to get to this page for help. Let me know right away how to remove the mozilla updater from my computer and get back to the firefox browser that works. This is interfering with my web searches and banking. This is extremely urgent.

Đã được hỏi bởi alubbers 2 ngày trước

Đã được trả lời bởi TNorth 2 ngày trước

  • Đã giải quyết

Firefox 96 crashes made downgrade to 95.02 fail too, even after HTTP3 fix

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tri… (xem thêm)

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tried the http3 fix (as indicated via e.g. https://support.mozilla.org/en-US/questions/1364124), but without any success.

Đã được hỏi bởi André Torkveen 1 tuần trước

Đã được trả lời bởi André Torkveen 1 ngày trước

  • Đã giải quyết

My G mail stopped getting

The address and password are correct. The email opens but the last email received was Jan 18th and it won't receive any new emails. I did send one from another email,MS… (xem thêm)

The address and password are correct. The email opens but the last email received was Jan 18th and it won't receive any new emails. I did send one from another email,MSN and it came back saying your Gmail will not accept any new emails..

Đã được hỏi bởi oliviag126 3 ngày trước

Đã được trả lời bởi TNorth 3 ngày trước

  • Đã giải quyết

Firefox takes too long to load any page but in private mode is ok!

I have the latest version! Win 10 up to date! Suddenly mozilla became to slow when opening any site! The very first tab is loading fast enough but the 2nd or 3rd tab it m… (xem thêm)

I have the latest version! Win 10 up to date! Suddenly mozilla became to slow when opening any site! The very first tab is loading fast enough but the 2nd or 3rd tab it makes more than 1 minute. If i close mozilla and open it again, the first tab ok the rest it's a disaster In private mode it's ok! I checked google chrome and it's also ok!

Đã được hỏi bởi spartakooss 6 ngày trước

Đã được trả lời bởi spartakooss 4 ngày trước

  • Đã giải quyết

Previous session not correctly closed

Some major probs just developed & now I have a totally different theme & a new version of Firefox 56.0 installed today... See image of installed programs while I … (xem thêm)

Some major probs just developed & now I have a totally different theme & a new version of Firefox 56.0 installed today... See image of installed programs

while I still have Firefox 95.0.2 from 12/20/2021 Firefox 54.0.01 from 8/19/2017 Firefox 61.0.01 from 7/30/2018 Over time newer versions accumulate & I've been told not to try to uninstall any of the older versions as it may crash ALL versions


it happened I think sometime after closing a normal session ... I was trying to clear out everything (junk & temp files etc.) as I normally do when using CCleaner then a message said Previous session not correctly closed a message said Firefox is still running do you want to force it to close" I said yes...then it said "its taking a long time to close... do you want to force it to close? I said yes... this happens occasionally & with EDGE as well...but usually there's no problems afterwards

btw: I'm using [Windows 8.1] & after several attempts at restarting Firefox...with different 'fixes' including using safemode... I did a computer restart ... & I did a regular profile backup last time 12/16/21 so as a last resort it may help...but I'm afraid to try to mess with it

anyway...then I was trying to look up solutions & for those of us who are not tech savvy..there's too much info & too may options & links & they lead to new articles like using about:config & browser.sessionstore.resume_from_crash & restoring sessions etc which just gets confusing I copied raw data to clipboard (which is a million pages) & then copied text to clipboard (not as bad...but it may help someone to help me....

hopefully someone can straighten this out for me... I'm worn out trying to figure it out myself thanks

Đã được hỏi bởi firefoxylady 2 tuần trước

Đã được trả lời bởi FredMcD 2 tuần trước

  • Đã giải quyết

Firefox crashes mac?

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force qui… (xem thêm)

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

Đã được hỏi bởi houseofderron 5 ngày trước

Đã được trả lời bởi FredMcD 5 ngày trước

  • Đã giải quyết

Firefox no longer loads pages or opens settings

When using Firefox I noticed that some pages weren't loading. I found it weird how no matter how I tried I couldn't get them to load. The already loaded pages were videos… (xem thêm)

When using Firefox I noticed that some pages weren't loading. I found it weird how no matter how I tried I couldn't get them to load. The already loaded pages were videos which were loading fine. Now nothing loads anymore.

I tried to go into settings or the help menu but those weren't loading. Now I am staring at a blank window with nothing but a search bar that doesn't work.

In the middle of this it came up with an error VIS something? It said that I had a missing file and said that reinstalling Firefox was the way to go. I've reinstalled Firefox already but it's done nothing but remove the error message and I still can't do anything.

Đã được hỏi bởi vladimir.vladimirov.minkov 4 ngày trước

Đã được trả lời bởi TyDraniu 4 ngày trước

  • Đã giải quyết

Firefox simply isn't doing anything.

Firefox (desktop version 96.0.1 64-bit) just updated itself on my laptop. Now, it will not load any pages. I'm sending this message using Chrome. Please help. … (xem thêm)

Firefox (desktop version 96.0.1 64-bit) just updated itself on my laptop. Now, it will not load any pages. I'm sending this message using Chrome.

Please help.

Đã được hỏi bởi tympanicttu 5 ngày trước

Đã được trả lời bởi FredMcD 5 ngày trước

  • Đã giải quyết

BBC website believes I'm outside the UK

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available. I hav… (xem thêm)

The BBC website believes I am in another country, other than the UK. It currently redirects from bbc.co.uk to bbc.com, with some content no longer being available.

I have checked my IP, and it is currently a UK-based IP address. I do not have any active VPN profiles.

I have refreshed Firefox, deleted profiles, and redownloded but still the issue presists.

This problem is not reflective on any other browsers on the same machine.

Grateful for your help.

This is the BBC's advice, which I have followed - https://www.bbc.co.uk/contact/questions/behind-the-scenes/website-domain-change

Đã được hỏi bởi james_UK47 1 tuần trước

Đã được trả lời bởi james_UK47 5 ngày trước

  • Đã giải quyết

Padlet not allowed

Padlet.com will not allow Firefox and I need to be able to access for online studies. Please don't make me use chrome!!! … (xem thêm)

Padlet.com will not allow Firefox and I need to be able to access for online studies. Please don't make me use chrome!!!

Đã được hỏi bởi Liam K 6 ngày trước

Đã được trả lời bởi FredMcD 6 ngày trước

  • Đã giải quyết

Addons automatically re-enable themselves

I want to disable some addons to debug a problem with opening Slack in Firefox (works in private mode, doesn't work with my profile). I have four addons installed, and wh… (xem thêm)

I want to disable some addons to debug a problem with opening Slack in Firefox (works in private mode, doesn't work with my profile). I have four addons installed, and when I disable any of them, it will automatically be re-enabled after some seconds. How can I stop that?

Đã được hỏi bởi jan.heidbrink 6 ngày trước

Đã được trả lời bởi jonzn4SUSE 6 ngày trước

  • Đã giải quyết

APPCRASH in event log even when Firefox ist not running/started. Why is Firefox executed there?

First: Firefox works for me without any problems when using it. Now to my problem and my question: Recently I looked through my event log and noticed that in the applicat… (xem thêm)

First: Firefox works for me without any problems when using it. Now to my problem and my question: Recently I looked through my event log and noticed that in the application log two app crashes of Firefox are logged again and again (mostly every 3 to 4 hours, sometimes even shorter). My problem now is that these logs also come from times where Firefox is not running. I am not primarily concerned with what is causing this, Firefox is working fine as written, but why Firefox is running there. Is this an automatic update search? My update settings are as follows: "Check for updates, but ask before installing", "Use a background service to install updates" is disabled. Also, it shows an incorrect version "95.0.2.8022" even though I already have "96.0.1" installed. I hope someone can answer my question and thanks in advance.

In addition the first eventlog message of those two: Fehlerbucket , Typ 0 Ereignisname: APPCRASH Antwort: Nicht verfügbar CAB-Datei-ID: 0

Problemsignatur: P1: firefox.exe P2: 95.0.2.8022 P3: 61be560a P4: StackHash_393e P5: 0.0.0.0 P6: 00000000 P7: c0000005 P8: PCH_50_FROM_unknown+0x0000000000000000 P9: P10:

Đã được hỏi bởi mozilla307 1 tuần trước

Đã được trả lời bởi mozilla307 1 tuần trước

  • Đã giải quyết

Incomplete "Clean Reinstall"

FireFox has been shutting down and or losing tabs for some time. After going thru "Trouble Shoot & Diagnose Problems" as well as operating in Safe Mode (which also h… (xem thêm)

FireFox has been shutting down and or losing tabs for some time. After going thru "Trouble Shoot & Diagnose Problems" as well as operating in Safe Mode (which also had failures), tried to do "Clean Reinstall" per https://support.mozilla.org/en-US/questions/1075976 after renaming Program Files and uninstalling Firebox. Article indicated that settings, preferences and bookmarks would be retained. I GOT A BLANK VERSION OF FIREFOX...no tabs, no frequent visited, etc. How do I get these back?

Đã được hỏi bởi WhiteBimmer 1 tuần trước

Đã được trả lời bởi WhiteBimmer 1 tuần trước

  • Đã giải quyết

Full screen goes darker after about 5 seconds

Hope someone can help. When I use full screen for some websites, it darkens after about 2 - 5 seconds and my cursor also becomes harder to move. This only started to ha… (xem thêm)

Hope someone can help.

When I use full screen for some websites, it darkens after about 2 - 5 seconds and my cursor also becomes harder to move. This only started to happen recently.

It is not my computer settings, I've tested this in Safari and it works normally. This makes videos unwatchable. It is like a dark screen suddenly appears over the video and only comes off if i move the cursor. It happens with netflix and prime but not youtube, udemy.

Đã được hỏi bởi mhurtault 1 tháng trước

Đã được trả lời bởi FredMcD 1 tuần trước

  • Đã giải quyết

Firefox 95.0.2 crashes at start in safe-mode

Firefox 95.0.2 always crashes at start, even in safe-mode. This has occured after the update to MacOS Monterey 12.1. What can I do? I will be happy for any help!

Đã được hỏi bởi forum13 1 tháng trước

Đã được trả lời bởi forum13 1 tuần trước

  • Đã giải quyết

google dark

Hello. My homepage is google. Its turned dark all of a sudden.The background is all dark as indicated in the pic here. Thanks much to anyone who can help.

Đã được hỏi bởi cs999 1 tháng trước

Đã được trả lời bởi Swarnava Sengupta 1 tháng trước

  • Đã giải quyết

Firefox saving to /run/user/1000/docs

This morning there was an Ubuntu software update and afterwards Firefox wouldn't work, it just opened and hung without ever connecting to a website. So I uninstalled, pur… (xem thêm)

This morning there was an Ubuntu software update and afterwards Firefox wouldn't work, it just opened and hung without ever connecting to a website. So I uninstalled, purged and reinstalled from Ubuntu Software and everything seemed ok. However, whenever I now try to save something, for instance images, the save to directory will default to /run/user/1000/docs even though I have my downloads folder selected in settings. I can change to the directory I want to save to and it will save there, but when I next save something it will again want to go to the /run/user/1000/docs folder. Further, I find that a copy of anything I save has also been saved into that folder, creating a new sub-directory to do so. I tried clear data in settings but that didn't delete those files and they are protected in file manager so I can't delete them myself. This will fill my hard drive pretty quickly as well as being really annoying having to change the save directory every time. What can I do to rectify this? I've now got version 96.0 (64 bit) installed.

Đã được hỏi bởi paulhurford 1 tuần trước

Đã được trả lời bởi jonzn4SUSE 1 tuần trước