Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã giải quyết
  • Đã lưu trữ

SSL ERROR ACCESS DENIED ALERT

I cannot access my Bank Account, the authenticity of the received data could not be verified. I have contacted the Bank, and they are supposed to come back to me. Compu… (xem thêm)

I cannot access my Bank Account, the authenticity of the received data could not be verified.

I have contacted the Bank, and they are supposed to come back to me. Computer has been restarted and debugged and I have reset the router. The certificate is from COMODA RSA! VALID 13.01.23 - 02.02.24.

It has been suggested when I looked on one Site that I nofify yourselves of this matter.

Thanking you in anticipation! (I have to admit I am not cech savvy!) Janice

Được hỏi bởi white.janice51 10 tháng trước

Được trả lời bởi white.janice51 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

PASTE Option

What Happened To The PASTE Option, When You Are Composing A New Email In Outlook  ? If You Copy Something, Then Right Click I… (xem thêm)

What Happened To The PASTE Option, When You Are Composing A New Email In Outlook  ?

If You Copy Something, Then Right Click In The Message Section Of The Email, You Do Not Get The Drop Down Menu With PASTE As An Option.

You Only Get The PASTE Option When You Right Click Into The SUBJECT Line.

Được hỏi bởi j3rowell 10 tháng trước

Được trả lời bởi sugarmarc 9 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Firefox MacOS integration: broken Edit menu

Hello all, I've noticed for two weeks now that last two standard entries in “Edit” menu are missing: “Start Dictation…” and “Emoji & Symbols” no longer show up. (s… (xem thêm)

Hello all,

I've noticed for two weeks now that last two standard entries in “Edit” menu are missing: “Start Dictation…” and “Emoji & Symbols” no longer show up. (see attached screenshot) It looks like this https://bugzilla.mozilla.org/show_bug.cgi?id=1563295

Currently - Firefox 112.0.1 (64 bits) — but issue also there before that upgrade and I think it came with version 112.0.0 - MacOS Ventura 13.3.1 (22E261) — issue also there before that latest update on april 20th - Mac Book Pro with Intel processor — a friend can confirm the issue with that chip but not with M2 and same OS and browser versions.

Thanks.

Được hỏi bởi Gildas Cotomale 10 tháng trước

Được trả lời bởi cor-el 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Overflow Menu Is Broken

I'm using Firefox 112 on Windows 10. The toolbar contains icons for several extensions that I don't want to see. I click on the >> menu and then Customize Toolbar. … (xem thêm)

I'm using Firefox 112 on Windows 10. The toolbar contains icons for several extensions that I don't want to see. I click on the >> menu and then Customize Toolbar. That opens the Overflow Menu. It says, "Drag and drop items here to keep them within reach but out of your toolbar." I try to drag one of those extension icons onto the Overflow Menu. It won't go. The dragged icon picks up a circle with a line through it, indicating that this is not allowed or not working.

How can I use the Overflow Menu as advertised, to remove unwanted extension icons from the toolbar? Or is there a good workaround?

Được hỏi bởi raywood 9 tháng trước

Được trả lời bởi TyDraniu 9 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Update of Firefox without Administrator privileges

I have Firefox Browser version 112.0.1 (64-bit). Firefox says that there is a new update. In order to install the new update it is required to have Administrator privileg… (xem thêm)

I have Firefox Browser version 112.0.1 (64-bit). Firefox says that there is a new update. In order to install the new update it is required to have Administrator privileges in the computer. Until now, to update Firefow, Administrator privileges were not required.

Được hỏi bởi arieltzvicarp 10 tháng trước

Được trả lời bởi arieltzvicarp 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Cloudflare hosted site complains about Firefox but works with Chrome

This site, Costco Instacart, worked perfectly with Firefox as recently as April 15, 2023 but today fails (see attached image): https://sameday.costco.com/store/costco/sto… (xem thêm)

This site, Costco Instacart, worked perfectly with Firefox as recently as April 15, 2023 but today fails (see attached image): https://sameday.costco.com/store/costco/storefront?zipcode=11021

Cloudflare believes it is protecting itself from online attacks when accessed by Firefox. The same site worked perfectly today, on the same computer, using Google Chrome.

Cloudflare is a major CDN and many important commercial sites, like Costco Instacart, have their content delivered by Cloudflare so this is a major issue with Firefox. For the moment there is a work-around, use Chrome instead, but it would be better to have Firefox address issues with Cloudflare.

Được hỏi bởi em2jacks 10 tháng trước

Được trả lời bởi em2jacks 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Making Card Payments Issues

Hi, I use Firefox daily, but since the last update I'm unable to make card payments on websites and I'm having to use Chrome as a backup. Up until the update everything … (xem thêm)

Hi,

I use Firefox daily, but since the last update I'm unable to make card payments on websites and I'm having to use Chrome as a backup. Up until the update everything was fine and there were no issues making payments on the Royal Mail and Asda websites. When I click the pay button on these sites, the payment window does not open up.

I've tried disabling all addons/extensions to no avail.

Regards Andrew

Được hỏi bởi fair-trickit 10 tháng trước

Được trả lời bởi fair-trickit 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Address autofill

I have recently moved to firefox and wanted to set up an address autofill so I didn't have to type something in everytime but I could only find an autofill for credit car… (xem thêm)

I have recently moved to firefox and wanted to set up an address autofill so I didn't have to type something in everytime but I could only find an autofill for credit cards instead. After some digging I believe the issue is that I am using the en-GB version of firefox as I live in the UK while address autofill is only available on the en-US build. If this is the case is there a workaround so that I can have address autofill and if there is not a workaround does anyone have any idea when this feature is likely to be rolled out to the rest of us. Cheers

Được hỏi bởi Freddie 10 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

112.0.1 breaks 9now.com.au and login.nine.com.au

My browser this afternoon updated to 112.0.1. Prior to the upgrade I was watching 9now.com.au. Post the upgrade the 9now pages will no longer show the controls or login b… (xem thêm)

My browser this afternoon updated to 112.0.1. Prior to the upgrade I was watching 9now.com.au. Post the upgrade the 9now pages will no longer show the controls or login boxes.

login.nine.com.au now shows a complete white page.

Devtools indicates there are almost no network queries being issued in comparison to edge.

To test I spun up a VM that had firefox 111.0 installed with the above web site working. I let firefox upgrade to 112.0.1 and it stopped functioning again. I downgraded to 111.0 again and everything works again. Seems 112.0.1 is breaking it.

Được hỏi bởi tommiy 10 tháng trước

Được trả lời bởi tommiy 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Extension Icons not displayed on Toolbar

Hello, Recently I rebuilt my Widows 11 laptop, which meant that I needed to install Firefox again. I did this and signed into to sync all my add-ons again. The add-ons i… (xem thêm)

Hello,

Recently I rebuilt my Widows 11 laptop, which meant that I needed to install Firefox again. I did this and signed into to sync all my add-ons again. The add-ons installed without issue, however the icons for them are not displayed on the tool bar. I can access them using the jigsaw icon, but this is is less inconvenient that accessing the add-on directly.

I then reset Firefox in case it was a glitch and signed in again to allow the sync to reinstall the add-ons. This time only the Privacy Badger icon made it onto the toolbar. Again I can access the add-ons using the jigsaw icon.

I have tried to add the add-ons to the Customise Toolbar setting, but they do not show up in the list of things that can be added.

Firefox version: 112.0.1 (64 bit)

I have attached images to show what is happening. Is there anyway I can force the add-on icons onto the toolbar to make them more accessible?

Thank you

Được hỏi bởi russell.seymour 10 tháng trước

Được trả lời bởi TyDraniu 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

HBOMax site not loading

Im opening hbomax site and everytime i just get 3 loading dots and sudden black screen, i tried clearing cookies and cache, i tried troubleshoot mode, its still the same.… (xem thêm)

Im opening hbomax site and everytime i just get 3 loading dots and sudden black screen, i tried clearing cookies and cache, i tried troubleshoot mode, its still the same. Site works fine on chrome

Được hỏi bởi raf5-95 10 tháng trước

Được trả lời bởi raf5-95 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Unified Extension Button inefficiency

Hi, I would like to join the chorus and say that the unified extensions button really needs to be fixed somehow. I can't stand it -- it slows down my workflow and seems l… (xem thêm)

Hi, I would like to join the chorus and say that the unified extensions button really needs to be fixed somehow. I can't stand it -- it slows down my workflow and seems like "change for change's sake".

But if you guys are serious that it can't be removed for some reason, then at least PLEASE make the unified extensions thing something that can be expanded horizontally along the toolbar (instead of just being a dropdown list) with preferred / most used extension icons visible in it, so that instead of

>clicking the unified extensions thing >scrolling down to find my extension >right clicking on the extension >choosing the option I want

It will just be

>click on the extension icon in the special unified extension section of the toolbar >the options for the extension pop up and I can choose one JUST LIKE THE OLD WAY THAT WAS EFFICIENT

I wouldn't even be opposed to an entire Extensions Toolbar with super security or whatever built into it. As long as the icons are still conveniently located and accessible!

I have a bunch of extensions that I don't need to interact with regularly, like my adblocker, https everywhere, or the thing to make webpages appear in dark mode. But every time I click the unified extensions thing they're right there at the top of the list. My screenshot extension however (for example), which I use constantly, is somewhere hidden near the bottom of the list, so I'm constantly scrolling down awkwardly looking for it. It used to be one button click to take a screenshot, now it's like five or six clicks and takes around 20+ seconds every time. IT'S VERY BAD USABILITY DESIGN. It might "feel" cleaner or more organized to put everything in a list, but it's not as functional for the end user (in my opinion).

Please reconsider your design of this thing and investigate the possibility of keeping certain extensions visible on the toolbar somehow to remain easily accessible to the user. Hopefully I've been able to explain my concerns to you. Anyway, I still love Firefox on the desktop, but if you guys can fix this that would be great.

Được hỏi bởi Mammon 10 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Can't access a particular website. I think it cached "Server Not Found" but clearing cache didn't help

Hi, I just created a website, but it's not working in Firefox. It works in Chrome and Opera. I get "Server Not Found". I tried going to settings and clearing cache, th… (xem thêm)

Hi,

I just created a website, but it's not working in Firefox. It works in Chrome and Opera. I get "Server Not Found".

I tried going to settings and clearing cache, that didn't work. I tried pressing shift while hitting reload, that didn't work. I also tried pressing Ctrl+shift+R and that didnt work.

Please advise!

Được hỏi bởi Jodes81 10 tháng trước

Được trả lời bởi Jodes81 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Two classes at teachable.com, both using email to log in, but Firefox says NO to storing the two different pws

I'm enrolled in multiple classes at teachable.com and they both use my email, however, the classes are VERY different and I need two separate passwords. Firefox said NO. … (xem thêm)

I'm enrolled in multiple classes at teachable.com and they both use my email, however, the classes are VERY different and I need two separate passwords. Firefox said NO. Is there a way to have two passwords using the same email address? I did try to log in when I signed up for the second course and it did not recognize my email address. The sign in process for the first site is slightly different and goes through the instructor's site, and then through teachable.com. My password for the first class is stored on Firefox under teachable...and I've emailed myself the password to the second class until I can resolve this. I thought there would be a comment field or something to differentiate the two courses. Please help. Many thanks!

Được hỏi bởi smclewis 10 tháng trước

Được trả lời bởi cor-el 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Lockwise/authenticator issue

Lockwise on My iPhone 13 forgot my login and asked for a password for some reason. As I have turned on 2-step verification it asked for the code from Google Authenticator… (xem thêm)

Lockwise on My iPhone 13 forgot my login and asked for a password for some reason. As I have turned on 2-step verification it asked for the code from Google Authenticator. However this code was not accepted and I had to use one of my recovery codes. Now I am logged in and would love to disable the 2-step verification, as it does not work, but there is no such option in the app.

Được hỏi bởi dabmv 10 tháng trước

Được trả lời bởi dabmv 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

No Add-On Icons Showing in Windows 11

I just hooked up a new Windows 11 computer and installed Firefox, which has been my default browser for many years. I was irritated to discover after I synced with anothe… (xem thêm)

I just hooked up a new Windows 11 computer and installed Firefox, which has been my default browser for many years. I was irritated to discover after I synced with another computer that almost all the icons for my add-ons have disappeared with no apparent way to get them back. I NEED some of those icons and it makes absolutely no sense to have them gone. Before anyone suggests it I have checked where you customize the toolbar and none of them are there. I refreshed Firefox just in case it helped and of course it didn't. Checking online only results in finding other people with the same problem with no helpful answer. It's almost like Firefox is begging people to leave and go to another browser, which I probably would since I'm so irritated at this issue, but I'm not happy with any other browser. Firefox is the only one I've remotely been happy with, but the way it is right now I'll be pretty much unable to use Firefox on my new computer. At least I still have my icons on my Windows 10 laptop until I'm forced to upgrade to 11 but my new desktop just might end up Firefoxless unless I get a helpful answer.

Được hỏi bởi mstqbfan 10 tháng trước

Được trả lời bởi cor-el 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Firefox doesn't work on www.everydropwater.com website.

I tried to add a new credit card to my subscription account on the www.everydropwater.com website. My attempts failed twice for no apparent reason. I called their custo… (xem thêm)

I tried to add a new credit card to my subscription account on the www.everydropwater.com website. My attempts failed twice for no apparent reason. I called their customer support at 1-800-442-9991 and described my problem. They asked me which browser I was using. I told them "Firefox". They said that's the problem, their credit card update function simply does not work under Firefox!

I was appalled that they know their site doesn't work under a popular browser, yet they don't seem to care or be interested in fixing their site!

Can you folks fix this problem? (I felt like a traitor when I downloaded and used Chrome to get around it.)

I'm using 64-bit Firefox 112.0.1 under Windows 10 version 22H2 on a Dell laptop.

Thanks!!

Được hỏi bởi arnold1231 10 tháng trước

Được trả lời bởi jonzn4SUSE 10 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

How to Hide the Mute Tab Button?

I've tried following both methods for dissabling the mute button on tabs, it's a slight annoyance, since it's easy to accidentally mute a tab when it's pinned. Specifica… (xem thêm)

I've tried following both methods for dissabling the mute button on tabs, it's a slight annoyance, since it's easy to accidentally mute a tab when it's pinned.

Specifically, the first method I've tried changing the setting in about:config called "browser.tabs.showAudioPlayingIcon" from true to false, which was from 7 years ago it seems, which had no effect.

The second method was by making a new rule in a "userChrome.css" file in a new folder called "chrome" with that exact naming, case sensitive. The code in that file is as follows:

/* Hide the mute/unmute button */
.tab-icon-overlay:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) {
    display: none !important;
}
/* Keep site icon visible on hover */
.tabbrowser-tab:hover .tab-icon-stack:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) > :not(.tab-icon-overlay), 
     /* for site icon with Compact density */
:root[uidensity="compact"] .tab-icon-stack:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) > :not(.tab-icon-overlay) {
    opacity: 1 !important; /* overrides full transparency with full opacity */
}

If there's an updated version of the code that's meant to have that effect in modern firefox, then please let me know, or if there's some other new way of removing the mute button on tabs. Thanks.

Được hỏi bởi Tclarke02 10 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 10 tháng trước