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  • Đã giải quyết

Profiles

Hello, The "How to" create several profiles is not obvious to me. None of the pages gave any clue. Best regards Laurent

Được hỏi bởi Laurent 2 tháng trước

Được trả lời bởi Denys 2 tháng trước

  • Đã giải quyết

Don't want searches to use ai

I want to avoid any 'ai assist' searches because I do not find their summaries accurate or valuable enough to be worth the environmental impact they consume. I know my w… (xem thêm)

I want to avoid any 'ai assist' searches because I do not find their summaries accurate or valuable enough to be worth the environmental impact they consume. I know my web browser searches are not under the control of firefox, but for privacy and security I kill cookies when I end browsing sessions. So I am not staying logged in to search engines when I finish my sessions, and setting my preferences to 'no ai assist' on DDG doesn't last session to session because the search engine defaults to 'ai assist' searches now, as does google.

Are there any search engines that do not use ai?

Has anyone written an extension/add-on to FF that would add 'minus ai' to all my searches no matter what browser I use? Or otherwise indicate to search engines that I do not want ai-assisted summaries period?

We've got various privacy options built into FF--this is why it is my preference always--and it would be LOVELY to have a 'no ai' option too.

Được hỏi bởi Foxfree99 2 tháng trước

Được trả lời bởi Mark 2 tháng trước

  • Đã giải quyết

Cannot change billing method

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing informati… (xem thêm)

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

Được hỏi bởi aomcan 2 tháng trước

Được trả lời bởi aomcan 2 tháng trước

  • Đã giải quyết

How to I stop Profile feature?

I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla accou… (xem thêm)

I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla account on it and I would prefer to keep everything on one browser and account. I tried to delete the profiles but it said it would delete all my bookmarks and data, is there any other way to hit undo or something and go back to the way it was before (without profiles)?

Được hỏi bởi Kalena 2 tháng trước

Được trả lời bởi TyDraniu 2 tháng trước

  • Đã giải quyết

I have no ''About Firefox'' anymore! HELP!

(If any relevance, I'm on Macos 12 Monterey) 'Installation and updates' seemed the nearest topic due to the 'update' part of it, since this seems to only have been happen… (xem thêm)

(If any relevance, I'm on Macos 12 Monterey) 'Installation and updates' seemed the nearest topic due to the 'update' part of it, since this seems to only have been happening since this version, or I have simply not noticed due to not having needed to know. But if you look at my two screenshots, you will see the issue. There simply is no About Firefox on my firefox. Neither directly listed on the menu, nor as part of the 'help' sub menu.

Is there, for the sake of learning, a simple fix, so that I donlt have to uninstall/re-install? or an 'about config' type fix? Screenshot 1 shows the menu Screenshot 2 shows help sub-menu As you can see, absolutely no About Firefox

And, only potential issue may be, as you'll see from the share data upload is that I've a lot of tabs open, as I've got a lot to get through toniught, and tomorrow. So, maybe, t=though doubtfully, it is because it isn't handling the tabs and this caused a menu entry to be missing? Surely not likely.

Được hỏi bởi Villainous Chillinous 2 tháng trước

Được trả lời bởi Villainous Chillinous 2 tháng trước

  • Đã giải quyết

In my Firefox 144 account setting when editing....

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm o… (xem thêm)

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Được hỏi bởi Villainous Chillinous 2 tháng trước

Được trả lời bởi Villainous Chillinous 2 tháng trước

  • Đã giải quyết

bookmarks in toolbar disappear on one device

I have rebooted my computer and when Firefox is restarted all the bookmarks in the bookmark toolbar are gone. I have Firefox set to sync these bookmarks on all devices an… (xem thêm)

I have rebooted my computer and when Firefox is restarted all the bookmarks in the bookmark toolbar are gone. I have Firefox set to sync these bookmarks on all devices and am concerned if I just initiate a new sync then the bookmarks will be deleted from all other devices instead of reloading them all from the Mozilla server. How can I force a reload of all sync'd bookmarks from the Mozilla server to my Firefox on this computer?

Được hỏi bởi vfischer1 2 tháng trước

Được trả lời bởi vfischer1 2 tháng trước

  • Đã giải quyết

Extension on Tool Bar?

Where is the shortcut on the toolbar for an extension? Specifically, 1 Password? It's installed, but it doesn't seem to automatically complete the password fill-in. … (xem thêm)

Where is the shortcut on the toolbar for an extension? Specifically, 1 Password? It's installed, but it doesn't seem to automatically complete the password fill-in.

Được hỏi bởi papaal617 2 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

  • Đã giải quyết

Feature Request - Sidebar AI chat minimize but not close so it doesnt close the chat

When using the the chat especially when on either of my laptops. I think it would be useful to be able to minimize/hide the chat but not have it completely close so you … (xem thêm)

When using the the chat especially when on either of my laptops. I think it would be useful to be able to minimize/hide the chat but not have it completely close so you can stay in the same session.

In my head I see it working by adding a simple minimize button next to the close button. When it minimizes, the icon for the chat can stay highlighted to alert that it is still active. Also, when switching from chat to other options like bookmarks, history or tabs. If there is a current chat open it should use the minimize behavior so the same chat is still active when you navigate back. So essentially the only time the chat closes or resets is when you close it.

Được hỏi bởi jfriedman 2 tháng trước

Được trả lời bởi Denys 2 tháng trước

  • Đã giải quyết

My Mcbook pro does not allow me to log onto "Directv". it works on my I phone

I cannot get into the "Directv" url with firefox. i can on my Iphone. Beloiw is the error message i get. An error occurred while processing your request. Reference #21… (xem thêm)

I cannot get into the "Directv" url with firefox. i can on my Iphone. Beloiw is the error message i get.


An error occurred while processing your request.

Reference #219.75cfdb17.1761767416.e4d3319

https://errors.edgesuite.net/219.75cfdb17.1761767416.e4d3319

Được hỏi bởi gwatko1 2 tháng trước

Được trả lời bởi Agent virtuel 2 tháng trước

  • Đã giải quyết

Firefox deleted everything on computer restart???

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option… (xem thêm)

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option to import files from another browser, but not from my own past firefox. I logged into my Mozilla account, but I didn't have any other devices so I think it was still unable to recover the data? Is there anything I can do about this, or is all of my data truly gone?

Được hỏi bởi Maggie Fero 2 tháng trước

Được trả lời bởi t.r.ernst 2 tháng trước

  • Đã giải quyết

DOMexception on OneDrive page

Hi, when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it… (xem thêm)

Hi,

when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it shows the issues I've captured in the screenshot. I tried this on Mac and Ubuntu with a fresh profile and a clear internet connection. Does anyone have an idea why this is happening? Firefox Version is the latest 142.0.1 No problem with Vivaldi, Chrome etc.

Thanks, Dirk

Được hỏi bởi dirmme 4 tháng trước

Được trả lời bởi Denys 2 tháng trước

  • Đã giải quyết

storage of data

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my… (xem thêm)

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my own choice?

Được hỏi bởi Jacqueline Lam-McArthur 2 tháng trước

Được trả lời bởi Denys 2 tháng trước

  • Đã giải quyết

HELP HELP HELP

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I u… (xem thêm)

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I updated my Mac with the latest software install today and when I opened Firefox it didn't restore my tabs. I got stuck in a loop where it would not update to the current version of Firefox. I uninstalled Firefox and re-installed it and LOST EVERYTHING. I AM FREAKING OUT because all my bookmarks are lost and I don't even know what they are - I have tried to restore bookmarks and it goes back to 2022 and 2023 and when I restore nothing happens. ANYONE SOMEONE please tell me you know how to help me find my stuff otherwise I am cooked.

Được hỏi bởi andrea56 2 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

  • Đã giải quyết

Amazon log in problem

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit… (xem thêm)

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

Được hỏi bởi chriscrisafulli 2 tháng trước

Được trả lời bởi chriscrisafulli 2 tháng trước

  • Đã giải quyết

ARE YOU INSERTING A SLPASH SCREEN ON WEBPAGES WITH KEYSTROKE SHORT CUTS?

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY… (xem thêm)

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY I PERMANENTLY ELIMINATE THIS ANNOYANCE?

Được hỏi bởi Richard Cooledge 2 tháng trước

Được trả lời bởi Paul 2 tháng trước