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  • Đã giải quyết

Videos not playing

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also… (xem thêm)

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also become green. These are only happening in integrated mode. If I use hybrid graphics mode all works good. I attached the about:support page and about:config page.

about:config page link about:support page

These files are taken in integrated graphics mode.

Được hỏi bởi Thushiyantheswaran 2 tháng trước

Được trả lời bởi Thushiyantheswaran 1 tháng trước

  • Đã giải quyết

Cached Headers that I cant get rid of

I'm building a website from scratch and its going great. I just tried to implement a CSP and it worked except for one small section of my website that allows a user to up… (xem thêm)

I'm building a website from scratch and its going great. I just tried to implement a CSP and it worked except for one small section of my website that allows a user to upload an image and that image is supposed to be displayed back to the user. Anyways long story short the CSP blocked me so I tried to whitelist data: and it still didn't work. defeated I removed the CSP from Nginx to work on it later but when I went to try and test again I get this error. ``` Content-Security-Policy: The page’s settings blocked the loading of a resource (img-src) at data:image/webp;base64,UklGRqbeAABXRUJQV… because it violates the following directive: “default-src 'self'” ``` I have confirmed with Curl and by inspecting the network tab that there is no CSP included in the headers anymore. I have restarted Firefox, created a new Firefox profile, and cleared my cache to the end of time and yet still the error persists. I don't know where or how Firefox is storing website headers but they persists and also apparently work between profiles an implication I'm not going to delve into here. If someone could point me to the file where the headers are stored so I can delete it that would be wonderful.

specs Qubes OS 4.2 Mozilla Firefox 140.4.0esr

Được hỏi bởi jadentyler72 1 tháng trước

Được trả lời bởi jadentyler72 1 tháng trước

  • Đã giải quyết

browser.tabs.groups.smart.enabled, but not other config settings, resets to "true" every time I restart firefox.

The AI tab thing is a problem for me for multiple reasons. I found various articles about how to turn it off. They pointed to the following setting: In about:config set t… (xem thêm)

The AI tab thing is a problem for me for multiple reasons. I found various articles about how to turn it off. They pointed to the following setting: In about:config set the setting "browser.tabs.groups.smart.enabled" to false, and then restart Firefox.

However, when I do that, and then immediately go back to about:Config to check the setting, it has changed itself back to "true".

Other settings accept and keep permanent changes. This means that I'm not forgetting to save the change or anything. Just this one setting (which turns off something causing me problems) refuses to actually stay set.

I see the answer to this question https://support.mozilla.org/en-US/questions/1509077 and tried looking there. There is a completed study called "Smart Tab Groups Rollout", but since it is in the "Completed Studies" group, I cannot remove it.

Được hỏi bởi boydstnp 2 tháng trước

Được trả lời bởi Denys 2 tháng trước

  • Đã giải quyết

Linux mint firefox and google street view

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come b… (xem thêm)

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come black when shifting to street view. My only extension is disabled, hardware acceleration unchecked, cache cleared and cookies cleared. I have made fresh install and nothing help. Troubleshooting mode allow street view to work fine but normal mode don't work. Google chrome work good. Chromium work good. And finally, Firefox work ok on my Linux mint LMDE 6.

Any idea where to go to solve this issue?

Thanks for your support

André

Được hỏi bởi A Guertin 2 tháng trước

Được trả lời bởi A Guertin 2 tháng trước

  • Đã giải quyết

Unable to print since recent Firefox update

A month ago I downloaded Linux Ubuntu 24.04.3 onto my Microsoft Surface Pro. Was never able to get the touch screen to work, but, the printer worked fine. After the rece… (xem thêm)

A month ago I downloaded Linux Ubuntu 24.04.3 onto my Microsoft Surface Pro. Was never able to get the touch screen to work, but, the printer worked fine. After the recent Firefox update, however, I am unable to print. The preview page does not load. Not tech savvy, here, definitely not an administrator. How do I fix this? Thanks for any help.

Được hỏi bởi Renna 2 tháng trước

Được trả lời bởi Agent virtuel 2 tháng trước

  • Đã giải quyết

e-banking site no longer works

An e-banking site that worked in Firefox for years no longer works in 145.0 under Ubuntu Studio 24.04.1 This is the help page for the error I am receiving: https://suppo… (xem thêm)

An e-banking site that worked in Firefox for years no longer works in 145.0 under Ubuntu Studio 24.04.1 This is the help page for the error I am receiving: https://support.mozilla.org/1/firefox/145.0/WINNT/en-US/connection-not-secure However, the error message I received (see attached image) is not listed there. Since the e-banking site hasn't changed in ages, I suspect instead something in one of the recent Firefox updates. The site works fine in Safari under Sequoia 15.5 on a MacBook Air, and I can login in Firefox, so I doubt that there is a problem with the site's security certificate. Since both the MacBook Air and the Ubuntu PC are on the same LAN, I also doubt any network obstruction. I haven't found a wax to get any more detailed error information and would be grateful for tips on how to do so. Meanwhile, I would like to at least change from the standart Firefox release to the ESR veersion, but find no information on how to do so. I have currently set up Firefox to be pulled from the instructions in https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended under "For Debian Trixie and Newer" How can I switch from my current Firefox under Ubuntu to an ESR release?

Được hỏi bởi rsbrux 2 tháng trước

Được trả lời bởi rsbrux 2 tháng trước

  • Đã giải quyết

Why is Google Search pinned to Firefox Suggest?

Google Search is pinned at the top of my Firefox Suggest list. (see the attached image) Google Search is NOT my default search engine. Where is this controlled/specifi… (xem thêm)

Google Search is pinned at the top of my Firefox Suggest list. (see the attached image)

Google Search is NOT my default search engine.

Where is this controlled/specified?

FF 145.0 Mint Linux/Cinnamon FF installed as system package not flatpack

Được hỏi bởi DebraBk 2 tháng trước

Được trả lời bởi DebraBk 2 tháng trước

  • Đã giải quyết

Passwords not Syncing

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also no… (xem thêm)

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also not syninc. I think btw, it is syncing but my passwords are not there. Here is the log: https://pastebin.com/DH0wuERM Any help appreciated, because there were more than 200 passwords there. Thank you

Được hỏi bởi tansugunay 2 tháng trước

Được trả lời bởi jonzn4SUSE 2 tháng trước

  • Đã giải quyết

Would like to test nightly builds of Firefox - how best to get started?

Would like to test nightly builds of Firefox - how best to get started? I am a user of Ubuntu and interested in testing the Firefox Nightly via snapstore. Any pointers … (xem thêm)

Would like to test nightly builds of Firefox - how best to get started?

I am a user of Ubuntu and interested in testing the Firefox Nightly via snapstore.

Any pointers helpful.

Được hỏi bởi lkolb 2 tháng trước

Được trả lời bởi TyDraniu 2 tháng trước

  • Đã giải quyết

Sound has disapeared in Firefox

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefo… (xem thêm)

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefox. I have tried several sites including Udemy, YouTube, and radio programs, no sound from Firefox. The problem started in the middle of a Jit.Si session. All of a sudden the sound disappeared. I thought that restart Firefox would help, then restart the computer would help. But the problem has continued. The speakers is turned on the volume is up, just not a sound from Firefox. What to do?

Được hỏi bởi Mads Peter Jensen 3 tháng trước

Được trả lời bởi Nathan Giovannini 3 tháng trước

  • Đã giải quyết

How do I change my phone number?

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills? … (xem thêm)

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills?

Được hỏi bởi Fredashay Klavierstein 2 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

  • Đã giải quyết

Unable to play some YouTube videos on Firefox on Steam Deck

First off, apologies - I don't know if this is a YouTube problem, a Steam Deck problem or a Firefox problem. I haven't been able to figure out the cause of this problem f… (xem thêm)

First off, apologies - I don't know if this is a YouTube problem, a Steam Deck problem or a Firefox problem. I haven't been able to figure out the cause of this problem for months so I'm trying you guys because you're more responsive than YouTube has been so I'm really hoping it's a Firefox problem.

Basically since early June I've been getting "an error occurred" errors for YouTube videos of approximately an hour. Longer videos and shorter videos tend to play fine, but I get the issue with videos under ten minutes sometimes as well.

This only occurs in Firefox on my Steam Deck (SteamOS). Other browsers and other devices are fine.

I have cleared my cache, cleared cookies, disabled extensions and logged in and out of YouTube to no avail. The problem still occurs in troubleshoot mode and updating Firefox hasn't fixed it.

Would appreciate any troubleshooting tips and again, apologies if this ends up not being a Firefox problem, I just don't know what else to try at this point.

Được hỏi bởi Umbravita 2 tháng trước

Được trả lời bởi Umbravita 2 tháng trước

  • Đã giải quyết

Bookmarks Toolbar not showing bookmarks in Library

It has happened now for quite a long while and quite some times that the bookmarks, with the exception of the "Import Bookmarks", disappear from Bookmarks Toolbar. There… (xem thêm)

It has happened now for quite a long while and quite some times that the bookmarks, with the exception of the "Import Bookmarks", disappear from Bookmarks Toolbar.

There was a time when I succeeded in solving the problem by removing the <places.sqlite> file, but or the last 2 instances it did not work.

In the first of these two later instances I resorted finally to reinstalling Firefox after the deletion of <places.sqlite>, <places.sqlite-wal> and <places.sqlite_shm> - I am not sure about the spelling of this last two - without success.

Today, running 144.0 64-bit for artlinux 1.0, that did not work.

I did <pacman -R firefox>, in order to remove it and then <pacman -Su firefox>, to install it but that did not work and to my surprise, my bookmarks appeared on the Library so I removed and installed one more time, making sure to delete the <.mozilla> before installing again.

I just reporting in case it may be helpful to someone.

Được hỏi bởi fredmyra 3 tháng trước

Được trả lời bởi fredmyra 3 tháng trước

  • Đã giải quyết

Firefox 143 (Fedora distribution) throws SEC_ERROR_UNKNOWN_ISSUER error on many websites

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. … (xem thêm)

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. For most of these websites I can simply accept and continue, but HSTS-only sites will not permit this.

Affected websites include but are not limited to (based on exceptions in the certificates section of Firefox settings):

Any help in resolving this is appreciated.

Được hỏi bởi DeltaDizzy 3 tháng trước

Được trả lời bởi DeltaDizzy 2 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Distorted text in canvases

For some reason text rendered in canvases (used by Minecraft hostings to display console) is distorted. I'm not getting this behavior in other browsers (including Zen – F… (xem thêm)

For some reason text rendered in canvases (used by Minecraft hostings to display console) is distorted. I'm not getting this behavior in other browsers (including Zen – Firefox fork). The issue persists in both stable and nightly versions, with and without hardware acceleration, in safe mode too. Any clues?

Được hỏi bởi Illia Bondar 6 tháng trước

Được trả lời bởi Illia Bondar 3 tháng trước

  • Đã giải quyết

Google home page black and can't change . . .

Machine: Dell Inspiron 15 CPU: Intel i5-7200U @ 2.5 GHz OS: Ubuntu 24.04 LTS RAM: 16 GB GPU: AMD Radeon R5 M445 Yesterday I switched on my PC, opened Firefox and the hom… (xem thêm)

Machine: Dell Inspiron 15 CPU: Intel i5-7200U @ 2.5 GHz OS: Ubuntu 24.04 LTS RAM: 16 GB GPU: AMD Radeon R5 M445

Yesterday I switched on my PC, opened Firefox and the home page was black. See the attached screenshot. This is not caused by some accidental switching on of the dark mode. Dark mode is clearly off. Neither can I adjust settings to make the Google home page revert to its customary light grey shade.

This isn't a big deal, I know. And it has happened before and in a short period gone away by itself. Maybe it is to do with a glitch in the latest Firefox version. But it has an unpleasant appearance and discourages surfing.

My Chrome Google home page doesn't have this issue.

Can anyone advise on how to fix this unwanted black screen problem ?

Được hỏi bởi tamjk 3 tháng trước

Được trả lời bởi tamjk 3 tháng trước