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When I use gmail and try to send or reply to an email, I get an error message "Oops... a server error occurred and your email was not sent. (#007)"

Whenever I use gmail in Firefox I get the above error message when I send or reply to an email, when using Chrome it works fine but Firefox is my primary browser and I do… (xem thêm)

Whenever I use gmail in Firefox I get the above error message when I send or reply to an email, when using Chrome it works fine but Firefox is my primary browser and I don't know how to solve this.

Any help would be appreciated

Asked by jackleslie1994 3 năm trước

Last reply by FredMcD 3 năm trước

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How do I get back my Bookmarks (important), pinned tabs, and add ons after this last update. I think I've used Firefox for 24 years and it's never happened befo

How do I get back my Bookmarks (important), pinned tabs, and add ons after this last update. I think I've used Firefox for 24 years and it's never happened before. I can … (xem thêm)

How do I get back my Bookmarks (important), pinned tabs, and add ons after this last update. I think I've used Firefox for 24 years and it's never happened before. I can find no files in the computer s far as I can see with any back up in

Asked by mortocorvus 3 năm trước

Last reply by cor-el 3 năm trước

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youtube not playing

So youtube just out of nowhere stops working last night I was watching video's then BAM an error occured, please try again later on very video. Now after the PC as been o… (xem thêm)

So youtube just out of nowhere stops working last night I was watching video's then BAM an error occured, please try again later on very video. Now after the PC as been off for a few hours they an error occured, please try again later screen no longer shows BUT no video is loaded or played still in firefox. Other site's still load and youtube works in all other browsers

Asked by Furydeath 2 năm trước

Last reply by FredMcD 2 năm trước

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How to disable auto-page redirection block

frequently, when I select, paricular buttons on the page I'm currently on, which requires the display of relevant data, located, on another, site related, page , , , Fir… (xem thêm)

frequently, when I select, paricular buttons on the page I'm currently on, which requires the display of relevant data, located, on another, site related, page , , , Firefox inserts, a blank page, containing a printed notice: "firefox has blocked this page from redirecting to another page". . . Firefox/mozilla has NO JUSTIFICATION,TO CENSOR MY online viewing, at ANY TIME! ! ! HOW may I PERMANENTLY, DISABLE, this OBSCENE, unsolicited, FIREFOX, action????

Asked by etan 3 năm trước

Last reply by jscher2000 2 năm trước

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How do I turn this crap off? https://support.mozilla.org/en-US/kb/insecure-password-warning-firefox

How do I turn this crap off? https://support.mozilla.org/en-US/kb/insecure-password-warning-firefox It's annoying. Not every website is some million dollar corporation th… (xem thêm)

How do I turn this crap off? https://support.mozilla.org/en-US/kb/insecure-password-warning-firefox It's annoying. Not every website is some million dollar corporation that has a million +1 security checks. If I'm trying to log onto a niche site I just get that stupid pop up everywhere. Might as well be spam.

Asked by sadthatfirefoxisterriblenow 2 năm trước

Last reply by IanCPurdie 2 năm trước

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Firefox crashes, pages freeze and hang up,

I am using the latest version 53.0 of Firefox. I even UNINSTALLED FIREFOX and Re-Installed a brand new Firefox 53.0 , and have the same page freeze / hangup problem !… (xem thêm)

I am using the latest version 53.0 of Firefox. I even UNINSTALLED FIREFOX and Re-Installed a brand new Firefox 53.0 , and have the same page freeze / hangup problem !!!

Never had a problem with Firefox for years now -- but as of the last 3 weeks, it keeps hanging up on random occasions , freezes a web page or site. I have to use Task manager (and there I see listed "FIREFOX NOT RESPONDING" ) to click on "END TASK" so as to be able to get out of the frozen page. I thus will loose certain things when Firefox returns. ie; usually the texts in composing a message board message, or composing an email

I have used FIREFOX SAFE MODE and it still freezes up.

When I run a Firefox TEST Mode thruout, I comes up with "Incompatibility Issue" but shows at right side of page a green check mark with word '"FIXED" - But it is NEVER fixed !!!

ALSO, I keep checking in SECURITY SECTION the box for REMEMBER LOGINS FOR SITES -- but every time I leave Firefox, or it closes, or it freezes up --- I have to go back and check that box or my logins do not shop up !

I have almost no extensions (other than Trend Mirco Anti Virus which never gave me problems with Firefox) and no plugins.

So I have tried many things that the support " stock" Q&A material suggests --- but still no fix.

I have seen on line that many people are having this problem. And can't seem to fix it either !

Here BELOW is a copy-paste of the "see the data" tech information for my system - if it may be of use;

==========================================================
"application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 6.2",
   "version": "53.0",
   "buildID": "20170413192749",
   "userAgent": "Mozilla/5.0 (Windows NT 6.2; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/53.0/WINNT/en-US/",
   "numTotalWindows": 1,
   "numRemoteWindows": 1,
   "remoteAutoStart": true,
   "autoStartStatus": 1
 },
 "lockedPreferences": {},
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.13.1",
     "version": "4.13.1"
   },
   "NSS": {
     "minVersion": "3.29.5",
     "version": "3.29.5"
   },
   "NSSUTIL": {
     "minVersion": "3.29.5",
     "version": "3.29.5"
   },
   "NSSSSL": {
     "minVersion": "3.29.5",
     "version": "3.29.5"
   },
   "NSSSMIME": {
     "minVersion": "3.29.5",
     "version": "3.29.5"
   }
 },
 "userJS": {
   "exists": false
 },
 "sandbox": {
   "contentSandboxLevel": 1
 },
 "experiments": [],
 "extensions": [
   {
     "name": "Application Update Service Helper",
     "version": "2.0",
     "isActive": true,
     "id": "aushelper@mozilla.org"
   },
   {
     "name": "Multi-process staged rollout",
     "version": "1.14",
     "isActive": true,
     "id": "e10srollout@mozilla.org"
   },
   {
     "name": "Pocket",
     "version": "1.0.5",
     "isActive": true,
     "id": "firefox@getpocket.com"
   },
   {
     "name": "Web Compat",
     "version": "1.0",
     "isActive": true,
     "id": "webcompat@mozilla.org"
   },
   {
     "name": "All Aboard",
     "version": "1.5.7",
     "isActive": false,
     "id": "@all-aboard-v1-5"
   },
   {
     "name": "Bing Search",
     "version": "1.0.0.8",
     "isActive": false,
     "id": "bingsearch.full@microsoft.com"
   },
   {
     "name": "Trend Micro BEP Firefox Extension",
     "version": "9.2.0.1026",
     "isActive": false,
     "id": "tmbepff@trendmicro.com"
   },
   {
     "name": "Trend Micro Osprey Firefox Extension",
     "version": "2.0.0.1090",
     "isActive": false,
     "id": "{c2056674-a37f-4b29-9300-2004759d74fe}"
   },
   {
     "name": "Trend Micro Toolbar",
     "version": "11.0.0.1181",
     "isActive": false,
     "id": "{22181a4d-af90-4ca3-a569-faed9118d6bc}"
   }
 ],
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 0,
   "windowLayerManagerType": "Basic",
   "windowLayerManagerRemote": true,
   "currentAudioBackend": "wasapi",
   "numAcceleratedWindowsMessage": [
     ""
   ],
   "adapterDescription": "AMD Radeon(TM) R7 Graphics",
   "adapterVendorID": "0x1002",
   "adapterDeviceID": "0x130f",
   "adapterSubsysID": "00000000",
   "adapterRAM": "1024",
   "adapterDrivers": "aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64",
   "driverVersion": "13.352.1006.0",
   "driverDate": "4-15-2014",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterSubsysID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": true,
   "directWriteVersion": "6.3.9600.18592",
   "direct2DEnabledMessage": [
     ""
   ],
   "webglRenderer": "Google Inc. -- ANGLE (AMD Radeon(TM) R7 Graphics Direct3D9Ex vs_3_0 ps_3_0)",
   "webgl2Renderer": "WebGL creation failed: \n* Error during ANGLE OpenGL init.\n* Error during ANGLE OpenGL init.\n* Error during ANGLE OpenGL init.\n* Error during ANGLE OpenGL init.\n* Error during ANGLE OpenGL init.\n* Exhausted GL driver caps.",
   "info": {
     "AzureCanvasBackend": "skia",
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "skia",
     "AzureCanvasAccelerated": 0,
     "ApzWheelInput": 1
   },
   "featureLog": {
     "features": [
       {
         "name": "HW_COMPOSITING",
         "description": "Compositing",
         "status": "disabled",
         "log": [
           {
             "type": "default",
             "status": "available"
           },
           {
             "type": "user",
             "status": "disabled",
             "message": "Disabled by pref"
           }
         ]
       },
       {
         "name": "D3D11_COMPOSITING",
         "description": "Direct3D11 Compositing",
         "status": "unavailable",
         "log": [
           {
             "type": "default",
             "status": "unavailable",
             "message": "Hardware compositing is disabled"
           }
         ]
       },
       {
         "name": "D3D9_COMPOSITING",
         "description": "Direct3D9 Compositing",
         "status": "unavailable",
         "log": [
           {
             "type": "default",
             "status": "unavailable",
             "message": "Hardware compositing is disabled"
           }
         ]
       },
       {
         "name": "DIRECT2D",
         "description": "Direct2D",
         "status": "unavailable",
         "log": [
           {
             "type": "default",
             "status": "unavailable",
             "message": "Direct2D requires Direct3D 11 compositing"
           }
         ]
       },
       {
         "name": "D3D11_HW_ANGLE",
         "description": "Direct3D11 hardware ANGLE",
         "status": "disabled",
         "log": [
           {
             "type": "default",
             "status": "unavailable",
             "message": "D3D11 compositing is disabled"
           },
           {
             "type": "env",
             "status": "disabled",
             "message": "D3D11 compositing is disabled"
           }
         ]
       },
       {
         "name": "GPU_PROCESS",
         "description": "GPU Process",
         "status": "unavailable",
         "log": [
           {
             "type": "default",
             "status": "available"
           },
           {
             "type": "env",
             "status": "unavailable",
             "message": "Not using GPU Process since D3D11 is unavailable"
           }
         ]
       }
     ],
     "fallbacks": []
   },
   "crashGuards": []
 },
 "modifiedPreferences": {}
============================================================================

HOPEFULLY some one can figure what is going on. Note; My MSN Tech Support does not troubleshoot Firefox, only Windows and Internet Explorer & MSN issues.

Thank you for any support and help, ideas, etc.

Asked by Joseph_Frank 3 năm trước

Last reply by jgreer 2 năm trước

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High memory usage

I recently bought a new laptop of which I updated all the drivers & software first. With everything updated I then installed the latest 64-bit Firefox, and then check… (xem thêm)

I recently bought a new laptop of which I updated all the drivers & software first. With everything updated I then installed the latest 64-bit Firefox, and then checked my mail. No addons, or themes, or whatever was installed as of yet.

With just my mail open Firefox was already using near 1GB of memory (865MB)! Is this normal for Firefox to use this much for just one tab? I have Firefox 53 on my old laptop and it can go 10 tabs before it even reaches 1GB...

Asked by dust10 2 năm trước

Last reply by cor-el 2 năm trước

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What's an easy way to move a firefox profile from windows 7 to a windows 10 computer?

I have the backup files for the current version of Firefox from my broken Windows 7 computer. I bought a Windows 10 computer today and installed the current version of Fi… (xem thêm)

I have the backup files for the current version of Firefox from my broken Windows 7 computer. I bought a Windows 10 computer today and installed the current version of Firefox. What's the easiest way to transfer my complete profile to my new computer? The file structures seem incompatible.

Asked by ZogHasfallen2 3 năm trước

Last reply by FredMcD 3 năm trước

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Firefox crashes on start up

i have tried lots of things including clean ups etc. so i uninstalled and clean installed firefox. tried the stub version- no good. found a full download - installed but … (xem thêm)

i have tried lots of things including clean ups etc. so i uninstalled and clean installed firefox. tried the stub version- no good. found a full download - installed but crashes on start up too....still not working. Same problem in safe mode - crashed on start up. it was working yesterday then the laptop updated but firefox hasnt worked since the auto update last night. Crash ID: bp-e914a219-db64-4cda-bbe5-bc94e1170523 i get this report under the details tab....

Asked by lilsmokey857 3 năm trước

Last reply by lilsmokey 2 năm trước

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How do I recover a session from a few weeks ago?

Recently, I installed an update to Firefox, and when I went to restore my session, it came up with an extra window, with the same number of tabs as the original window, b… (xem thêm)

Recently, I installed an update to Firefox, and when I went to restore my session, it came up with an extra window, with the same number of tabs as the original window, but all of the tabs were labeled "New Tab". I figured it would be safe to close this window, so I force closed Firefox, restarted, unchecked the extra window, but when I did, the original window just displayed the Firefox Start page, which meant that I lost a TON of tabs that I wanted to keep open.

It's now been a couple weeks, is there a way to get a restore point to where I can get those tabs back?

Any help would be appreciated

Thanks

Asked by Predsboy180 3 năm trước

Last reply by jscher2000 3 năm trước

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how can i access a site that has an SSL_ERROR_WEAK_SERVER_EPHEMERAL_DH_KEY

I have a website/server that is internal to our network and I know is secure. It gives me the error message SSL_ERROR_WEAK_SERVER_EPHEMERAL_DH_KEY. When I use Google Ch… (xem thêm)

I have a website/server that is internal to our network and I know is secure. It gives me the error message SSL_ERROR_WEAK_SERVER_EPHEMERAL_DH_KEY. When I use Google Chrome, it allows me to go to the site but their browser doesn't run all the java features for the application. How can I get mozilla to connect to the site. It makes no sense that you would prevent users from going to a site that they know is valid and safe.

Asked by jcoates7771 3 năm trước

Last reply by TyDraniu 3 năm trước

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After refreshing firefox, my stored passwords did not work.

After refreshing firefox, my stored passwords did not work. I moved the key3.db and logins.json files in from old firefox data. Now most passwords are stored again, but… (xem thêm)

After refreshing firefox, my stored passwords did not work. I moved the key3.db and logins.json files in from old firefox data. Now most passwords are stored again, but some specific websites seem to have password-related issues just on Firefox:

- my pge.com account won't let me make a new password. However it works fine in Chrome.

- my nest.com account won't let me update the saved password. However it works fine in Safari.

I don't see the pattern, except that it's password-related and Firefox related. Any thoughts?

Asked by dstavis 3 năm trước

Last reply by cor-el 3 năm trước

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Are There Safe Alternatives to "Safe" Mode and Refresh Firefox?

Standard advice is to (a) use "Safe" Mode to diagnose problems, and (b) use Refresh Firefox periodically to avoid incompatible extensions and other problems. Of course bo… (xem thêm)

Standard advice is to (a) use "Safe" Mode to diagnose problems, and (b) use Refresh Firefox periodically to avoid incompatible extensions and other problems.

Of course both "Safe" Mode and Refresh Firefox can be dangerous for those of us with strobe sensitivities, and can be unusable for those of us using accessibility extensions and other accessibility fixes.

This article indicates that Refresh Firefox still isn't safe:

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

"These items and settings will be removed: Extensions and themes, website permissions, modified preferences, added search engines, DOM storage, security certificate and device settings, download actions, plugin settings, toolbar customizations, user styles and social features will be removed."

Note that blocking any significant proportion of animation requires installing extensions, modifying several preferences, and installing styles...

Asked by MarjaE 3 năm trước

Last reply by jscher2000 3 năm trước

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Firefox 53 not compatible with Cisco Webex

Each time I try to launch a Webex meeting in Firefox, it looks as if it will open the Webex--even loads a portion of the meeting room, then results in a Firefox error mes… (xem thêm)

Each time I try to launch a Webex meeting in Firefox, it looks as if it will open the Webex--even loads a portion of the meeting room, then results in a Firefox error message saying, "This version of Cisco WebEx does not support your version of Firefox. Try one of the following options: Use a different browser to join the meeting. Install Firefox version 51 or earlier."

I checked my version of Firefox and it says 53.0.2 so according to the error message, this should work? Unless "earlier" means a version before 51. Either way, I'm not sure how to solve this problem. Is it possible to go back to a previous version of Firefox if that's indeed what the error means?

Asked by AEG7586 3 năm trước

Last reply by cor-el 3 năm trước