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I use two Firefox browsers

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specifi… (xem thêm)

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specific needs otherwise. I can only type using one finger at a time due to my autism causing poor coordination. I've been having trouble keeping my gmail synced up in places and it's the mail one I use. But I can't sync my password to different devices as it always asks for a password I haven't used before. I am happy to keep the addons proper on the developer version, and not use it for anything until I ca get it set up without having to re-sync everything. Do you have a suggestion for limited motor ability?

Asked by Stormkynd 2 tuần trước

Last reply by cor-el 2 tuần trước

Firefox won't open with maximized window after login, and it happens across different Windows OS.

Firefox will never ever open in maximized window after I log in with my Firefox account and make some changes to the toolbars. Advanced properties to make maximizing defa… (xem thêm)

Firefox will never ever open in maximized window after I log in with my Firefox account and make some changes to the toolbars. Advanced properties to make maximizing default won't work either. It hasn't worked for many Firefox versions I've tried and that caused me to use Chrome. But if you manage to fix this problem, I'll be more than happy to stick with Firefox.

Asked by Csuŋ 2 tháng trước

Last reply by FredMcD 2 tháng trước

Bookmarks form Firefox on old PC

I had a lot of important bookmarks in Firefox without signed in Firefox account on my old PC. Before moving away from that old PC, I signed in to firefox account to it co… (xem thêm)

I had a lot of important bookmarks in Firefox without signed in Firefox account on my old PC. Before moving away from that old PC, I signed in to firefox account to it connect Firefox data with my mail and account. I even tested that in way that I signed out from my account, removed all the data from Firefox, and when I signed in again, it was all there. It was about 5 months ago. Now, on my new PC, when I signed in with same account, there is no any those bookmarks. I tried to restore bookmarks, but it offers me only two time points in past for restoring, and none of those gives me back bookmarks or any other data. I didn't use that account with Firefox until now. Please help, there was a lot of important bookmarks to me for work.

Asked by darian.pesut.poslovni 2 tháng trước

Last reply by the-edmeister 2 tháng trước

My bookmarks are getting scrambled

Hi, for some reason, my bookmarks are getting all mixed up. I used to have them in an easy to follow order and now they are all scrambled and some bookmarks are not show … (xem thêm)

Hi, for some reason, my bookmarks are getting all mixed up. I used to have them in an easy to follow order and now they are all scrambled and some bookmarks are not show where they are supposed to show.

Here are my error codes if they are of any help: 1575661161801 Sync.Service INFO Loading Weave 1.73.0 1575661161801 Sync.Engine.Clients DEBUG Engine constructed 1575661161802 Sync.Engine.Clients DEBUG Resetting clients last sync time 1575661161803 Sync.Engine.Addons DEBUG Engine constructed 1575661161807 Sync.Engine.Addons DEBUG SyncEngine initialized: addons 1575661161809 Sync.Engine.Forms DEBUG Engine constructed 1575661161811 Sync.Engine.Forms DEBUG SyncEngine initialized: forms 1575661161812 Sync.Engine.History DEBUG Engine constructed 1575661161814 Sync.Engine.History DEBUG SyncEngine initialized: history 1575661161815 Sync.Engine.Passwords DEBUG Engine constructed 1575661161817 Sync.Engine.Passwords DEBUG SyncEngine initialized: passwords 1575661161818 Sync.Engine.Prefs DEBUG Engine constructed 1575661161820 Sync.Engine.Prefs DEBUG SyncEngine initialized: prefs 1575661161821 Sync.Engine.Tabs DEBUG Engine constructed 1575661161823 Sync.Engine.Tabs DEBUG SyncEngine initialized: tabs 1575661161823 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1575661161824 Sync.Engine.Extension-Storage DEBUG Engine constructed 1575661161826 Sync.Engine.Extension-Storage DEBUG SyncEngine initialized: extension-storage 1575661161827 Sync.Engine.Bookmarks DEBUG Engine constructed 1575661161829 Sync.Engine.Bookmarks DEBUG SyncEngine initialized: bookmarks 1575661161829 Sync.Service INFO Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0 1575661161830 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1575661161830 Sync.AddonsReconciler DEBUG Adding change listener. 1575661161830 Sync.Engine.History.Tracker INFO Adding Places observer. 1575661161831 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1575661163200 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1575661163445 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync. 1575661163445 Sync.Service DEBUG User-Agent: Firefox/71.0 (Windows NT 10.0; Win64; x64) FxSync/1.73.0.20191202093317.desktop 1575661163446 Sync.Service INFO Starting sync at 2019-12-07 05:39:23 in browser session zwzg4kXSMXhi 1575661163446 Sync.Service DEBUG In sync: should login. 1575661163446 Sync.Service INFO User logged in successfully - verifying login. 1575661163446 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1575661163446 Sync.Status DEBUG Status.login: success.login => success.status_ok 1575661163446 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1575661163446 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1575661163446 Sync.BrowserIDManager INFO Getting keys 1575661163447 Sync.BrowserIDManager INFO Getting an assertion from: https://token.services.mozilla.com/1.0/sync/1.5 1575661163447 FirefoxAccounts DEBUG enter getAssertion() 1575661163452 FirefoxAccounts DEBUG got keyPair 1575661163452 FirefoxAccounts DEBUG getCertificateSigned: true true 1575661163454 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/certificate/sign?service=sync 1575661163454 Services.Common.RESTRequest DEBUG POST Length: 888 1575661163661 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/certificate/sign?service=sync 200 1575661163662 Hawk DEBUG (Response) /certificate/sign?service=sync: code: 200 - Status text: OK 1575661163662 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -662 1575661163662 FirefoxAccounts DEBUG getCertificate got a new one: true 1575661163662 FirefoxAccounts DEBUG _updateAccountData with items: ["keyPair","cert"] 1575661163662 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575661163662 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575661163662 FirefoxAccounts DEBUG getAssertionFromCert 1575661163662 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1575661163663 Sync.BrowserIDManager DEBUG Getting a token 1575661163663 Services.Common.TokenServerClient DEBUG Beginning BID assertion exchange: https://token.services.mozilla.com/1.0/sync/1.5 1575661163663 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1575661163669 FirefoxAccounts TRACE finished write of json user data - took: 7 1575661163669 FirefoxAccounts DEBUG writing secure storage: ["kSync","kXCS","kExtSync","kExtKbHash"] 1575661163670 FirefoxAccounts TRACE starting write of user data to the login manager 1575661163699 FirefoxAccounts TRACE finished write of user data to the login manager 1575661164297 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 200 1575661164298 Services.Common.TokenServerClient DEBUG Got token response: 200 1575661164298 Services.Common.TokenServerClient DEBUG Successful token response 1575661164298 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1575661164298 Sync.Status DEBUG Status.login: success.status_ok => success.login 1575661164298 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1575661164299 Sync.BrowserIDManager DEBUG _findCluster returning https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/ 1575661164299 Sync.BrowserIDManager DEBUG Cluster value = https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/ 1575661164299 Sync.BrowserIDManager DEBUG Setting cluster to https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/ 1575661164299 Sync.Service DEBUG Caching URLs under storage user base: https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/ 1575661164300 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1575661164949 Sync.Resource DEBUG GET success 200 https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/info/collections 1575661164950 Sync.Service DEBUG Fetching server configuration: https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/info/configuration 1575661165153 Sync.Resource DEBUG GET success 200 https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/info/configuration 1575661165153 Sync.Service DEBUG Fetching global metadata record 1575661165356 Sync.Resource DEBUG GET success 200 https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/storage/meta/global 1575661165356 Sync.Service DEBUG Clearing cached meta record. metaModified is undefined, setting to 1574815475.89 1575661165670 Sync.Resource DEBUG GET success 200 https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/storage/meta/global 1575661165670 Sync.Service DEBUG Weave Version: 1.73.0 Local Storage: 5 Remote Storage: 5 1575661165671 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1575661165671 Sync.Service INFO Testing info/collections: {"passwords":1575615833.85,"addons":1573168287.3,"tabs":1575661066.66,"clients":1575660973.5,"crypto":1498625392.07,"forms":1575617498.57,"meta":1574815475.89,"bookmarks":1575578169.01,"prefs":1572952053.55,"history":1575661067.19} 1575661165671 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 0 1575661165671 Sync.Service INFO collection keys reports that a key update is needed. 1575661165683 Sync.Resource WARN GET request to https://sync-531-us-west-2.sync.services.mozilla.com/1.5/80483360/storage/crypto/keys failed: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1575661165683 Sync.Service WARN Got exception fetching cryptoKeys.: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1575661165684 Sync.Status DEBUG Status.login: success.login => error.login.failed 1575661165684 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1575661165684 Sync.Service WARN Failed to fetch symmetric keys. Failing remote setup. 1575661165684 Sync.Service WARN Remote setup failed. 1575661165684 Sync.ErrorHandler ERROR Sync encountered a login error 1575661165684 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1575661165685 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1575661165688 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.failed(resource://services-sync/service.js:1041:15) JS Stack trace: onNotify@service.js:1041:15 1575661165689 Sync.Service DEBUG Not syncing: login returned false.

Asked by Denis 5 tháng trước

Last reply by FredMcD 5 tháng trước

  • Đã lưu trữ

Sync not working with no master password

I did a Firefox restore due to suspect browser hijack ( it wasn't). All mu saved logins have been eraases so tried to do a manaul sync. This pops up a yellow bar along t… (xem thêm)

I did a Firefox restore due to suspect browser hijack ( it wasn't). All mu saved logins have been eraases so tried to do a manaul sync.

This pops up a yellow bar along the top of the "Logins and Paswords" page saying "Please enter your master password to view saved logics and passwords" . I don't have a master password set so that makes little sense. To the right of the yellow bar is a button "login". if i click the button ther yellow bar goes away but there is no log in dialog.

What do I do to get Fiefox to sync?

Asked by CScotty 6 tháng trước

Last reply by cor-el 6 tháng trước

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Signed in but can't sync my account

I have signed in my firefox account . Trying luck by clicking the sync button but unfortunately the contents ( bookmark, Username password) are not showing in firefox. … (xem thêm)

I have signed in my firefox account . Trying luck by clicking the sync button but unfortunately the contents ( bookmark, Username password) are not showing in firefox.

Asked by detmktgptl 1 năm trước

Last reply by aylar23m 7 tháng trước

  • Đã lưu trữ

bookmarks & extensions synced but not logins & passwords

I am using firefox on my desktop and laptop with sync to get the same bookmarks, extensions, logins & passwords on both. Yesterday I did a fresh re-install of windows… (xem thêm)

I am using firefox on my desktop and laptop with sync to get the same bookmarks, extensions, logins & passwords on both. Yesterday I did a fresh re-install of windows and firefox on my laptop. Them I logged into sync.

After a few minutes, it got my bookmarks and my extensions reinstalling, but that was yesterday and ever since, I never got my logins and passwords.

I checked the "logins" box in about:preferences#sync, checked "use a master password" in about:preferences#privacy and did a "sync now" but still no passwords and logins. They should still be on my desktop (I did not start it since) but I am afraid they will disappear when I connect if it syncs with the laptop which has none of them.

How can I be sure I keep them on my desktop when I turn it on? Can I save them somehow?

And then how can I get them on my laptop too?

Asked by fenntil 8 tháng trước

Last reply by FredMcD 8 tháng trước

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My bookmarks won't sync

I"ve read through other articles. My firefox and sync are up to date. I have bookmarks checked. I use two firefox on two different microsoft PCs. I tried changing my … (xem thêm)

I"ve read through other articles. My firefox and sync are up to date. I have bookmarks checked. I use two firefox on two different microsoft PCs. I tried changing my options in sync to see if the chances would show up in firefox on my other computer. They did, so I have that much right. I tried turning off bookmarks in the sync, syncing, then clicking the box and syncing again. I want to say it can't be me, but of course it has to be or everyone would be having the same problem.

Asked by fromdecatur 8 tháng trước

Last reply by cor-el 8 tháng trước

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How do I contact a Mozilla/Firefox employee about my problem? Synced tabs issue

I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that… (xem thêm)

I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that's a lot of tabs and the past 2 days I've been actually sorting them and closing some of them. I realized I could do this on my desktop as well. Anyways my phone froze while I had Firefox open, and I realized my tabs on there were all missing... I decided not to panic yet because I could still get to them on my desktop. Turns out when I open the "synced tabs" pane on my desktop which is logged into the same firefox account.. none of the 100+ tabs are there anymore either. How do I actually contact someone that can revert my sync status or whatever to a previous state so I can get my tabs and stuff back that I had open? Firefox crashing on my phone SHOULD NOT EVER somehow close all of those tabs on BOTH the phone and the computer. I guess the crash of firefox somehow wiped them out, and then my desktop synced with that account, realized those tabs were "closed" and cleared the list there as well.

HELP??

Asked by Brad 9 tháng trước

Last reply by the-edmeister 9 tháng trước

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Sync never completes

Windows 10 (1903). Quite often I find that sync never completes, the spinning wheel, it just keeps spinning. I have to exit Firefox and restart, and upon restart I need t… (xem thêm)

Windows 10 (1903). Quite often I find that sync never completes, the spinning wheel, it just keeps spinning. I have to exit Firefox and restart, and upon restart I need to kill the previous Firefox instance. Then, and only then, will sync work. But not for long, usually in a few hours it's hung up again. This only happens on my Windows 10 machine (sync works fine with my FF mobile and Windows 7 devices).

Asked by Drewskers 9 tháng trước

Last reply by FredMcD 9 tháng trước

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My Firefox bookmarks suddenly gone

This morning I opened my Firefox and used my bookmarks. Closed Firefox. Reopened Firefox and all my bookmarks are gone. Luckily I make regular html backups and could rest… (xem thêm)

This morning I opened my Firefox and used my bookmarks. Closed Firefox. Reopened Firefox and all my bookmarks are gone.

Luckily I make regular html backups and could restore them.

It is just that I would like to know what happened here.

I must say that: I use Firefox on an Android tablet where I never change the bookmarks, and on my laptop where I change them very often. Since a month I got the warning that Firefox was not syncing anymore. I was asked to reconnect to sync. This was on my laptop. Being afraid that reconnecting to sync would install the bookmarks from the Tablet on the laptop I disconnected from sync. But this was 2 days ago!!! Can this have caused the bookmarks suddenly disappearing?

Asked by Amazone 1 năm trước

Last reply by harriet.simons 9 tháng trước

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Can not get two desktop computers to sync after installing version 68.0.1

Recently got a new work desktop computer and when Firefox 68.0.1 was installed, it will not sync with my home desktop computer. On both computers, in the "Devices and Ap… (xem thêm)

Recently got a new work desktop computer and when Firefox 68.0.1 was installed, it will not sync with my home desktop computer. On both computers, in the "Devices and Apps", both do show up as connected, but the work computer still will not sync. When I click to "connect another device", it only tried to install Firefox on my phone - no other option. I have spent 15 hours doing everything I can find on line to fix, but nothing works. I even uninstalled Firefox and ALL related items on my work computer and tried to install a couple of older versions, thinking maybe I could get it to sync and then do an update; however when ever I try to install any older version, it only installs 68.0.1. I am a CEO/software engineer I know my way around computers very well, but still can not solve this problem. I may be forced to switch browsers.

Asked by clange1 10 tháng trước

Last reply by cor-el 9 tháng trước

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Linux & Mac computers not syncing bookmarks but show both FF sessions

If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmar… (xem thêm)

If I display Firefox Accounts under sync in preferences, each computer shows the other's session, and each indicates the correct time of the other's sync. But the bookmarks are not being transferred between the two. The Linux computer (running Quantum 67.0) has not been used for awhile, but it has a big buildup of bookmarks that need to be transferred to the Mac (67.0.2). Both machines have probably 10's of thousands of bookmarks organized in a complex nested hierarchy.

The Mac and a second Mac (also 67.0.2) are syncing bookmarks with each other correctly.

Asked by ProoVit 11 tháng trước

Last reply by FredMcD 11 tháng trước

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Lost 2FA codes, can't login on new machine..

Recently I lost my mobile device which had the Google Authenticator App setup with my Firefox account. The Backup recovery Codes were also on the same device. As a result… (xem thêm)

Recently I lost my mobile device which had the Google Authenticator App setup with my Firefox account. The Backup recovery Codes were also on the same device.

As a result, I can no longer sign in to my account and get stuck on "Enter Security Code". Is there any way that I can have my account removed or reset 2FA without having to log-in? I do not want to setup another sync account with a new eamil id. I just want to use the same email account and not create another one just for Firefox/Mozilla.

I am okay with losing all my data synced on the account (already tried a successful password reset).

Asked by user501254 1 năm trước

Last reply by cor-el 1 năm trước

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I had enabled firefox sync but when I logged into new device no data was synced into the new machine

I had enabled firefox sync in my old device synced all the data and then logged out from that device, Now I logged into new system and checked that the firefox sync is no… (xem thêm)

I had enabled firefox sync in my old device synced all the data and then logged out from that device, Now I logged into new system and checked that the firefox sync is not showing any data at all.

Can anybody help me on this as why this happened and if there is any way to restore that sync data.

Asked by sarveshArora 1 năm trước

Last reply by FredMcD 1 năm trước

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Why does firefox sync does not sync my bookmarks?

I've recently bought a new laptop. On my old laptop I used Firefox and synced my bookmarks. Now I login on my new laptop and try to sync the bookmarks from my old laptop … (xem thêm)

I've recently bought a new laptop. On my old laptop I used Firefox and synced my bookmarks. Now I login on my new laptop and try to sync the bookmarks from my old laptop but nothing shows up... Please help.

Asked by MarcianoDB 1 năm trước

Last reply by cor-el 1 năm trước

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Can't login firefox sync

I can't login to firefox sync with correct account and password. I have tried to reset the password and it keep showing unexpected error, now, I even can't create a new a… (xem thêm)

I can't login to firefox sync with correct account and password. I have tried to reset the password and it keep showing unexpected error, now, I even can't create a new account. Could someone tell me how to solve this problem? Thanks a lot.

Asked by steven123499 1 năm trước

Last reply by cor-el 1 năm trước