Diễn đàn hỗ trợ Firefox

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300)

Moderators, please read first before closing/removing this topic right away?
To those wanting to react here on this topic: please, also read ;)
Since my original posting https://support.mozilla.org/en-US/questions/997009 was closed because one of the moderators felt it was going off-topic (although it was red a lot and had 131 "have-this-problem" in just a few days), here a kind of re-opening but on-topic.
Why? Because I feel we have the right to express our feelings on this major change. And publicly there is actually only this forum where that can be done on the Mozilla.org domain.
Sure, the change is there and we have to live with it (if we choose to). But that doesn't mean we can not have our voice here because after many, many years of supporting FF with our use, we suddenly are facing a layout we were always running away from.
So yes, that can cause ranting and so on (within the forum rules of course) because people feel strongly about there beloved browser.
(edit rules link note the whole topic is ordinarily outside the scope of the forum _{... Posts in the Mozilla support forum must be either questions about the use of Firefox, ... Users who post about things other than Mozilla support will be directed to an alternative discussion place .... .} ~J99)

Plus this way you can centralize all the negatives here instead of a lot of separate postings about the same subject ;)
To the people reacting here in this topic: there is only 1 real way to let Mozilla itself know how you feel on the new lay out and that is not through this forum. The way is to go to https://input.mozilla.org/feedback/ and let it know there.
_{edit You need to use a supported Firefox to post Feedback so that will soon not be possible from Fx28 2nd edit. I was wrong feedback works with any version of Fiefpx now~J99}

And I think when that is done in normal words (so no f*ck you rants and so on) and suggestions, then maybe, just maybe, it has some effect.
Also, there is an Mozilla support page with info on how to get the "old look" back, see How to make the new Firefox look like the old FirefoxBut it will only partly restore the old look, certain FF29 things can not be changed.

And yes, I myself am back to Firefox 28 which is not supported or suggested by Mozilla because it has things (bugs and security) that are not fixed in it. (Edit Please use Official downloads if you must downgrade links in Install an older version of Firefox and the growing list of exploits you will open yourself up to is listed here: https://www.mozilla.org/security/known-vulnerabilities/firefox.html ~J99)

I am not suggesting or advertising to others to do the same. It is a risk I am willing to take and only say it is an option.
edit My reason to go back to FF 28 is because that version still has the intuitive feel and look Firefox one was praised for. With a logical lay out and a good way to simply customize it (also in about:config).
For those who say/think "Come one man, stop whining! Grow up and just accept that Firefox has to go with its time!", to them I say: nope ;)

First edit Modified May 10, 2014 7:54:58 PM BST by John99
2nd: re feedback

video lags, 1 solution is build in flash plugin like in waterfox or chrome, its impossible for user to fix, my OS: Win 8.1 all worked fine in waterfox until update 35.0, it got memory leak after that, well it had small memory leak before, but after last update id got worse

i have tried meany things, & i'm not talking about YouTube, i'm talking about anime watching AuEngien & MP4Upload as 2 examples

i have 1sec or 2sec video freeze & then it speeds up to make even the 1sec - 2sec

Ok, since update to version 31.0, I have been having some problems. I have tried doing everything stated in the support page about resetting, reinstalling, safe mode, restarting pc etc. First problem, when I open Firefox no web page loads. It just says New Tab and a blank white page. If I press the home button I am taken to my homepage which is google.

Second problem, when I right click on a link and the menu pops up, if I click open in new window, a new window opens but it just says New Tab with a blank page and no URL information, just blank.

Third problem, the Open Menu button just doesn't work at all. You can click all you like, that thing is not opening.

I am really stuck as to what to do. I have only been using Firefox for about a month and t was good until these problems. If I can't resolve it, I will have to use another browser as it is really annoying.

I am using Windows 8.1 by the way and have scanned my computer thouroughly for both virus's and malware.

New problem in firefox 29:

When I click a link that opens the new page in a new window, the window pops open in the last partially maximized state that it was in. Should I maximize the new window (in Windows 8.1) and close it and re-click the original link, the window opens again in the partially maximized state, not the last fully maximized state that I previously closed it in.

To create it as I've encountered it:

-go to https://news.google.com

-click on any article. the default behavior should be to open the article in a new window

-the window won't be maximized in my experience

-you can maximize the window and then close the window/ article

-re-click on the same article and the new window should appear again in the non-maximized state, not the fully maximized state that you closed it in previously

One point of note. Right-clicking the same link that opens the new window and specifically choosing "Open Link in New Window" DOES open the new window in a fully maximized state. I repeat, the new window does open fully maximized when you choose "Open Link in New Window" from the right-click drop downs menu. But, this doesn't happen with the simple left-click, which I'm concerned with.

I am asking this as a last attempt before giving uo on Firefox completely.

I cannot access the "Player" Page of the UK National Lottery Web Site if using Firefox. This is the page : https://www.national-lottery.co.uk/player/p/home.ftl

I get this error message : "SECURE CONNECTION FAILED. An error occurred during a connection to www.national-lottery.co.uk. PR_CONNECT_RESET_ERROR"

Windows 8.1, running Firefox 75.0, with Avast 20.2.2041 Anti Virus.

This used to work fine, the was saved as a Bookmark. I can open the Web Page fromthe same computer if I use google Chrome Browser, without any other intervention.

After extensively researching various Help Topics on Firefox here's what I've tried :

Turning OFF Avast Anti-Virus protection - makes no differece. Clearing Firefox History, Cache, and Cookies - makes no difference. Refreshing Firefox - makes no difference.

The other thing I have noticed is that the Home Page of the National Lottery Web Site - https://www.national-lottery.co.uk/ WILL load, but only as a page Text with lots of Links.

Any ideas ?

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gives my options to continue, debug or close, none of it works and computer freezes. So I have to go to Task Manager and close everything down and start over. Very frustrating. It has also happened when I have been on other websites or with Internet Explorer. HP has tried fixing it, Juno has tried ....all to no avail. I've tried refresh, done many virus/malware scans, etc. It seems to me there is a plug-in or an add-in or some box somewhere not checked. Any ideas?

...Pretty much exactly like the title says. I checked the plugin checker after updating to Firefox 30 to see if there was anything that needed updating. Of course, there was: Shockwave and "Adobe Acrobat NPAPI Plug-in".

While I was able to get Shockwave up to date just fine, the Adobe Acrobat NPAPI Plug-in is presenting some trouble. As in, when I click "Update Now", instead of redirecting to an update page, it redirects right back to the Plugin Check page.

Where can I go to update this plugin? Does it need to be updated? Is this a glitch in the checker, and therefore I don't need to do anything?

Click Star and no action moving to Bookmark. I can very randomly click star to create bookmark. Most of the time. No joy adding Bookmark. What did I do. FF 35.0.1

I've done -both- selecting & blocking the domain name of Google for prefs, etc from it's website AND using the Firefox security options page and typing in Google's domain name then selecting it to remove its cookies. But every time I check the "Show Cookies" tab, google is STILL there in the cookie list even after I've done all this stuff. What must I do, what secret domain name must I type to ensure Google doesn't track me?

I'm already using DuckDuckGo as my sole search engine so there is NO reason why google should be able to attach cookies to me as I am NOT USING GOOGLE. Please help.

Thank You! EarthGrrl

If i switch to flash with a plugin thing it works but html5 keeps freezing for a few seconds for the page to load? I can't find any solution that's good tried reinstalling, tried creating new profile, etc. nothing solves it. please help

I go to the webpage, it automatically starts the video and within seconds the following Firefox error pops up (see below) then when I then chose the option to close the program, I get an error that says Gah! Your tab just crashed. When I chose "Restore this tab". It crashes again. Email me for 2 screen shots. They would not attach. The following is the report:

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	55.0.3.6445
 Application Timestamp:	599ed8ae
 Fault Module Name:	StackHash_2860
 Fault Module Version:	6.3.9600.18725
 Fault Module Timestamp:	59380775
 Exception Code:	c0000374
 Exception Offset:	PCH_F1_FROM_ntdll+0x0000000000090C6A
 OS Version:	6.3.9600.2.0.0.256.48
 Locale ID:	1033
 Additional Information 1:	2860
 Additional Information 2:	28605bf129eae9f50ee1e8c98ff36988
 Additional Information 3:	6c3e
 Additional Information 4:	6c3eaa9ca3e8e907a6d154056db91486

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

I did update to FF 29 and to my horror it just looks awful and makes no sense at all anymore :( Seems somehow FF thinks it's wise to make it look like other browsers :( I did try the "old look"-add on, did try the add-ons to get buttons back on the bottom (which is the most logical place for them), and so on. But the overall look just stays awful :( Until there is an option where I can get the real and logical version 28 layout back, where is a complete version of FF 28 so I can use a logical layout FF browser?

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the folder location where I'm trying to save it opens, it just says "dwn" in the filename box. And I can't save anything I try to save.

And when I "left click" when trying to save something, it just says "connecting..." and after a couple minutes, it will let me save the file I'm attempting to save. But if what I'm trying to save a file and the link has a limit, it always expires before I get to save it.

I've tried Safe Mode, restarting Firefox to factory state, I've uninstalled it completely and reinstalled it, cleared history, cache, and cookies, but nothing has worked.

And also when I cleared the history, my address bar wasn't cleared at all.

Please help me with this, it's getting really frustrating.

I recently removed the Stylish add-on from my browser. However I might have disabled it some time ago (I can't exactly recall) and I couldn't tell at the moment because I had just got the newest update.

Is there any file I can open to see a record/timeline or allow me to see what add-ons I disabled and when? Or anything else I could use?

Thanks.

After recent update to Firefox 32, Flash player crashes frequently whenever i open any flash video. I have latest Flash player installed (14).

I tried to uninstall Flash player and installed it again, also tried to instal flash player 15 beta and also tried to instal older flash player 13 but all in vain and problem is same.

Update: i have noticed that this problem occurs in Firefox only while lash Player works fine in Google Chrome..

Please help me to fix this problem.

Screenshot of the Error http://imgur.com/fekGD5v

I use the refresh icon fairly often and now it's gone. Not in the Customize Menu or anywhere else.

The tabs at the top are difficult to read, they all blend together in one long line, is there a way to better differentiate them one from another?

I looked at the Classic Theme Restorer, will that allow me to put FF back to the way it was yesterday? What does beta mean?

Below are the Report ID details for the crash reports :

1) bp-3329a068-e4fd-4717-9cf2-343da2160225

2) bp-018480cf-1a98-499a-af3f-a82002160225

3) bp-69e73dff-9de3-4150-94b3-4c25f2160223

4) bp-855fe47f-21f1-458f-a020-8e6622160223

5) bp-36120f46-3b05-46bb-9e2d-5b6ec2160223

In a day Firefox crashes for more than 10 times and I need an immediate resolutions

Regards, Bharath