Diễn đàn hỗ trợ Firefox

I'm not sure if this is a question or not. But when I had a friend log out of my account on my PC Firefox browser and sign in to hers, it merged her personal data to my local PC and then merged with my own account after I logged into mine. There's an option to delete it, but if you accidentally don't check it, it stays there. She tried logging in and logging out and checking the delete local files, but her information is still stored on my PC and account. Funnily enough, later that day, I logged into her PC and browser and it's the same thing there. We only realized this just now. Is there a way to fix this all at once?

It'd be much preferable if Firefox accounts were instanced by default, and all personal data is exclusively with that account. With options to merge or download information longer term.

Dear community, I forgot my password for my firefox account. To sync my new laptop I need it... So I found the article, which says, I can create a recovery key and use it to keep all my settings after I changed my password. But to create a recovery key, the system asks me to fill in my old password. So I can not create a recovery key. Maybe I make a mistake somewhere on the way... Is there anybody, who can help me? Thank you very much! Petra

Hey guys,

as described in the headline my firefox browser isnt saving my firefox account after i restart my computer. I have to login manually to get acces to my personal savings etc. I checked the cookies. It allows ff to save the necessary informations. Any idea how I can fix it?

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firefox with theirs without me knowing it or being aware that happening. In this specific case I know it happened 100% and I just need somehow to prove it ... Thank you!

I'm getting below error when I'm trying to login firefox sync account. All problems started When I changed my laptop and instaled new firefox. Nothing else has changed.

The confirmation email we sent to nibu@nXXXXopfXXXliX.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account.

is someone can you please help me?, Thanks

I opened Notes in Firefox to find that they weren't there any more, just the page explaining how to use Notes.

I had some valuable information in there any can't find a way to get the notes back.

Maybe you know how to?

All PC's mentioned below are on the same router and LAN, and all are using Firefox 86 x64 on Windows 10.

I have been a Firefox user for many, many years (I started using browsers in the 90's, 'nuff said). But having recently reinstalled a PC, I found myself unable to initiate sync on the new Firefox install there. I kept getting the error "NetworkError when attempting to fetch resource." in a red box when I entered my password. Perplexed, I tried creating a support ticket on another of my PC's (let's call it #2) - same error there when trying to sign in to Firefox support! I then tried to use that browser to access my account by going to Account Settings -> Manage Account. I was met with a circle animation - and a completely blank webpage.

This post is being created from my third PC, where, for some odd reason, the Manage Account function actually works, and where I was also able to sign into support. I made a change to my bookmarks on PC/Firefox #2, to see if sync was still working - and it did come through to PC #3. After that, I was finally able to start a sync on PC #1 (the newly installed one).

But I am still unable to do anything with my account on PC #2. Can't sign in to support, can't access Manage Account. And this cannot be purely about the profile or installation, as the issue was affecting PC #1 as well.

It seems like Mozilla's account management is really wobbly, and my prime suspect is the shift to "Firefox Accounts" on the support pages recently. But I'm open to being proved wrong.

Just hoping someone out there can tell me what this issue is, and how I fix it. The fact that I was unable to sign in to my Firefox Account from a completely new Firefox install makes me very uncomfortable. And my primary PC (#2) is still unable to manage that account, or sign in to the support pages.

Thanks in advance.

Yesterday I reseted my pc and once I was able to get in and reinstall Firefox I did. Once signed in usually everything is there. I might have rearrange a few add-ons but its good to go but not this time. Everything was gone. My passwords, add-ons and bookmarks.

Every time I resync Firefox, I get these "Your Friendly Reminder: How To Complete Your Sync Setup" emails. I'd like to stop getting them; but I don't see an unsubscribe option.

How do I stop getting "Your Friendly Reminder: How To Complete Your Sync Setup" emails?

I was syncing all my data with mozilla firefox sync, few days back i reinstalled my windows before that i checked account was synced and it had all my bookmarks and logins, after re-installation i logged in my firefox sync account but didnt got any bookmarks or any other data back. Really worried what to do to get that data back.

It has my sign in saved...but it doesnt let me select it at all as supposed to. Then its like I just downloaded it as a new program every time I open it from my task bar

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to do this. Firefox insists that sync can only be sent to mobile devices. I am using Firefox on a desktop with Windows 10.

Hello. I am logged into Firefox on two different computers, but one account. The problem is, the password for some reason is not synced. On one, only the old password works. On another, only the updated password works. Do you know why this is? I already logged out of all devices and logged back in and it still doesn't work.

Thanks