Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

Firefox crashing after RDP

Hi, When I connect to my desktop via RDP, Firefox is crashing on my desktop. It has began after updating to last versions. Current versions are Firefox 102.0, Windows 10.… (xem thêm)

Hi,

When I connect to my desktop via RDP, Firefox is crashing on my desktop. It has began after updating to last versions. Current versions are Firefox 102.0, Windows 10.

Thanks.

Đã được hỏi bởi sfk 1 tháng trước

Trả lời lần cuối bởi chorney.di 19 giờ trước

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (xem thêm)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Đã được hỏi bởi dawnpdavis 1 tháng trước

Trả lời lần cuối bởi hako2 1 tuần trước

  • Đã giải quyết

Log into Microsoft OneDrive on the web no longer works

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but … (xem thêm)

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but I still can do so on my laptop. I have gone through your posted troubleshooting steps for Firefox on my desktop, to no avail. How do I get my desktop back to version 100.0 so it will work again? I can access my OneDrive account via the web on my desktop when I use the Safari browser, so the issue is definitely with Firefox version 100.0.1, and not with my desktop.

Đã được hỏi bởi lalucher6 2 tháng trước

Đã được trả lời bởi FredMcD 2 tháng trước

  • Đã giải quyết

Youtube occasionally infinite loads

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there I've tried deleting c… (xem thêm)

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there

I've tried deleting cache and cookies but it doesn't work

Đã được hỏi bởi RandomDuck 2 ngày trước

Đã được trả lời bởi Mamoon 1 ngày trước

Twitch tab stutters

Like in https://support.mozilla.org/en-US/questions/1224759 my twitch tab stutters when i change from a different tab to the twitch tab. I don't have it everytime, it's … (xem thêm)

Like in

https://support.mozilla.org/en-US/questions/1224759

my twitch tab stutters when i change from a different tab to the twitch tab. I don't have it everytime, it's really inconsistent. It appears that my video moves forward some seconds. Suggestions like in the link didn't helped for me.

I tried: - set media.suspend-bkgnd-video.enabled to false and restart -> didn't solve the issue -set media.suspend-bkgnd-video.enabled back to true and restart -> didn't solve the issue -set media.suspend-bkgnd-video.enabled to false set network.http.throttle.version to 1, restart,

 set media.suspend-bkgnd-video.enabled to true again and restart -> nope

- set network.http.throttle.version to 0 and restart -> nope.

I'm really helpful for any ideas. Thanks in advance!

Đã được hỏi bởi brychcy_1993 1 tuần trước

Printing Problem: Print preview looks fine. Image not scaled when printed

I am trying to print shipping labels from Amazon and a third-party web app running Firefox 103.0 64-bit. Text prints just fine but images (barcodes, etc) that need to be… (xem thêm)

I am trying to print shipping labels from Amazon and a third-party web app running Firefox 103.0 64-bit.

Text prints just fine but images (barcodes, etc) that need to be scaled down do not do so causing them to be truncated on the page.

I have cleared print settings and tried two different printers to no avail. The documents/images print correctly from Chrome. I have tried using the system dialog to print but this also does not correct the issue.

Any help is greatly appreciated as I currently cannot use Firefox for the essential daily task of printing packing slip / mailing labels.

Đã được hỏi bởi gschertz 2 tuần trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 1 tuần trước

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox. I had to force … (xem thêm)

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox. I had to force a shutdown by holding down the power button on my laptop to get out of this infinate loop. Mouse becomes unresponsive and does not appear or move after a few crash and restarts of graphics driver. One way to stop it early on is to close firefox by keep clicking the tab close x or top right firefox page close x. Problem only on one website that i listed below.

here is the windows events entry(i edited out my computer name)... Log Name: System Source: Display Date: 26/07/2022 18:14:11 Event ID: 4101 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: edited out Description: Display driver igfx stopped responding and has successfully recovered. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Display" />
   <EventID Qualifiers="0">4101</EventID>
   <Level>3</Level>
   <Task>0</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2022-07-26T17:14:11.000000000Z" />
   <EventRecordID>1117438</EventRecordID>
   <Channel>System</Channel>
   <Computer>edited out</Computer>
   <Security />
 </System>
 <EventData>
   <Data>igfx</Data>
   <Data>
   </Data>
 </EventData>

</Event>

I have 5 of these events but the crash and restart happened many more times than that. I believe the first happened yesterday.

System details... Laptop Microsoft Windows 7 Professional SP1 64 bit - many updates installed but not the last years worth before EOL Kaspersky Total Security 21.3.10.391(j) Database release date 26/07/2022 15:02 Firefox version 103.0 (64 bit) Microsoft Internet Explorer 11.0.9600/18163. update versions 11.0.27 (kb3124275). Wifi internet via netgear dongle Intel HD graphics (this is either 2000 or 3000 or inbetween). Driver version: 9.17.10.4229. Driver date: 26/05/2015. Driver provider: Intel Corporation. Digital Signer: Microsoft Windows Hardware Compatibility Publisher. Processor Intel Pentium B960 Ram 16GB HDD 750GB around 15GB free

website i loaded in firefox that gives me this problem... cams.omexxx.com (note it is a pron site). I did not even click aree to terms.

To troubleshoot i did the following... 1) opened command prompt with admin priveledges and ran sfc /scannow it found no errors. 2) i reset all kaspersky settings back to default. 3) I refreshed firefox back to default settings. my addons were deleted after doing so and i did not add them back. 4) i uninstalled the intel hd graphics driver from device manager 5) i reinstalled the intel hd graphics driver downloaded and hash checked today same version as old driver. 6) even after the above problem remains 7) I tried loading the website that gives me this problem in microsoft internet explorer and i did NOT get the problem. 8) Done some google research online and then i went to... firefox menu - tools - settings - general - Performance - this was selected so i unselected it = Use recommended performance settings i unselected this option = Use hardware acceleration when available 9) I went to the problem website and i no longer got the problem/bug so now i have a temporary workaround/solution.

Please investigate and fix this at your end if you can or find out what is going on. Think about turning off hardware acceleration by default in firefox as it is obviously bug prone. This problem only started in the last couple/few days. Did the website in question change something in the last days? before that i accessed it with no problems. Did firefox update recently? I had not changed my intel driver until i got this bug. I have other event viewer errors here is an example of one that may or may not be relevant that has appeared a lot lately (it states atal error)...

- System

 - Provider 
  [ Name]  Schannel 
  [ Guid]  {1F678132-5938-4686-9FDC-C8FF68F15C85} 

  EventID 36887 

  Version 0 

  Level 2 

  Task 0 

  Opcode 0 

  Keywords 0x8000000000000000 

 - TimeCreated 
  [ SystemTime]  2022-07-26T19:25:32.755463700Z 

  EventRecordID 1117465 

  Correlation 

 - Execution 
  [ ProcessID]  800 
  [ ThreadID]  6412 

  Channel System 

  Computer edited out

 - Security 
  [ UserID]  S-1-5-18 

- EventData

 AlertDesc 70

Đã được hỏi bởi thedillinger 2 tuần trước

Trả lời lần cuối bởi Krammig 5 ngày trước

Facebook scrolling?

I seem to have a problem on facebook with firefox. When I'm on the main wall and scrolling down reading stuff Firfox will keep scrolling and jumping downwards. Auto scrol… (xem thêm)

I seem to have a problem on facebook with firefox. When I'm on the main wall and scrolling down reading stuff Firfox will keep scrolling and jumping downwards. Auto scroll is off and this only does it with firefox browser after a update. I tried other browsers on facebook and they do not do this. Has anyone else had this problem?

Đã được hỏi bởi Steve Baker 2 tuần trước

Trả lời lần cuối bởi cor-el 2 tuần trước

Firefox closing Yahoo Mail Tab on download of attachment

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say… (xem thêm)

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say a PDF) or ask me where I want to save the attachment, but then the tab the Yahoo mail is open in will close once the attachment has opened/saved. Before, I could download/open/save or whatever and the Yahoo mail tab would remain open (as I would expect it to).

Any suggestions gratefully received.

Đã được hỏi bởi Steve 3 tuần trước

Yahoo mail on laptop

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments… (xem thêm)

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments, delete, move, star, or anything. I've reloaded yahoo, created a new password and signed back in, closed Firefox and opened back up, restarted my laptop and opened back up, cleared cache - NOTHING WORKS. It works just fine on Chrome and my phone. I noticed that yahoo mail url is the only one that has a cross site cookie symbol. But when I take it out, it still doesn't work. I am beyond annoyed.

Đã được hỏi bởi medieval_lady1 4 tuần trước

Trả lời lần cuối bởi jonzn4SUSE 3 tuần trước

Dual Monitors: Losing the Menu Bar on the second screen while in fullscreen on the first monitor.

Hi All, I just started running a dual monitor set up on macOS 12.4. I have updated Firefox to version 102.0.1. I'm running into an issue where if I want to have a video … (xem thêm)

Hi All,

I just started running a dual monitor set up on macOS 12.4. I have updated Firefox to version 102.0.1.

I'm running into an issue where if I want to have a video playing from a browser in full screen on one monitor, I lose the menu bar and access to the dock on the other monitor. I have set them up so that they behave as separate spaces but the issue persists. It should be noted that this only occurs when I'm trying to use the web browser on the second monitor. My impression of what's happening is the browser thinks that since it's in full screen on one monitor, it should be on the second screen as well. I want them both to act independently of one another and retain access to the menu bar and dock on the second screen.

I've trialed this with Brave Browser and Safari and neither of them have the same issue which leads me to believe with overwhelming probability that the issue I'm experiencing is isolated to Firefox.

I've included a screenshot from my second monitor. On my primary monitor I have a YouTube video in full screen. I think you can see from the screenshot that the Menu Bar has disappeared from the second display. I also have the Dock set to automatically hide and when the video is full screen on the primary monitor, the Dock will not un-hide itself on the second screen. Unfortunately clicking within the browser will not restore the Menu Bar and access to the Dock. Is this atypical behavior?

I appreciate whatever help you're able to provide.

Đã được hỏi bởi Ryan Quinn 1 tháng trước

After being offline, sometimes Firefox can't connect until restarted

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having troub… (xem thêm)

Sometimes, if the computer is offline and Firefox is open, when the computer goes back online Firefox can't connect to any website, with the page "Hmm. We’re having trouble finding that site.". The only fix is to close Firefox and open it again. Going offline doesn't always do this, and while I'm not sure of what exactly causes this to happen, a way to easily reproduce it is:

  • Turn off the Wi-Fi;
  • Reboot the computer;
  • Open Firefox;
  • Turn on the Wi-Fi;

After the computer is connected, refreshing the page sends you to "Hmm. We’re having trouble finding that site.". You have to restart Firefox.

A way that doesn't 100% reproduce it, but works enough times, is to reboot the computer without turning off the Wi-Fi, and open Firefox as soon as possible (before the computer manages to connect to the router, which is the part that isn't always consistent). Rarely, it happens after suspending the computer, or after a disconnection due to an unstable connection. I can reproduce it in Firefox's safe mode. I have a hunch that maybe this is related to networking drivers.

I'm using a Lenovo IdeaPad 5 14ARE05 (Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)), Linux NixOS 22.11 (I don't know about Windows).

Ask me for any log you might need.

This is kinda a duplicate of https://support.mozilla.org/en-US/questions/1078253, except that their solution does nothing to me.

Đã được hỏi bởi Martino 1 tháng trước

Trả lời lần cuối bởi x0digi 6 ngày trước

Print preview too small with newest few months releases of FF

Somewhere around FF 86, the print preview was broken so one only gets a tiny, unreadable print preview. For a while, print.tab_modal.enabled = classic experience (false… (xem thêm)

Somewhere around FF 86, the print preview was broken so one only gets a tiny, unreadable print preview. For a while, print.tab_modal.enabled = classic experience (false) worked. Sometime in the last few months, that was taken away and no longer works. How now do we get a print preview big enough to see and make our choices about things like scale?

I note that I run Windows 8.1 (up-to-date), Radeon HD graphics, 1280 x 1024 monitor.

Đã được hỏi bởi Ellis Eff 2 tháng trước

Trả lời lần cuối bởi Dropa 2 tháng trước

Videos won't play.

Random videos will not load following 100.0.2 install. These symptoms started @ May 21. (See attached file "Recently installed") This problem is 100% reproducible at: htt… (xem thêm)

Random videos will not load following 100.0.2 install.

These symptoms started @ May 21. (See attached file "Recently installed")

This problem is 100% reproducible at: https://www.reddit.com/r/CatastrophicFailure/

Lenovo Thinkpad x140e Windows 7 (all updates installed) Mozilla 100.2.8174

Scrolling down the Reddit page, videos will auto-play when exposed, and stop when scrolled past.

A video not loading/playing will occur on different posts/videos, but will ALWAYS occur. Once this occurs some previously exposed / played videos, when scrolling up, will play when exposed again, and some will not.

This will also randomly occur on Youtube (also observed on Twitter a few times) when multiple tabs are open. Sometimes closing other open tabs corrects the problem. Other times closing Firefox and relaunching is required and is 100% effective.

I have additional diag data / Inspector log files and page source if needed.

Thank you in advance for your help and consideration. - LudditePro

Đã được hỏi bởi LudditePro 2 tháng trước

Trả lời lần cuối bởi LudditePro 2 tháng trước

Web pages will not load

Find out why and fix issue with pages not loading. Get a white blank page after a search inquiry on some web sites, (lowes.com), … (xem thêm)

Find out why and fix issue with pages not loading. Get a white blank page after a search inquiry on some web sites, (lowes.com),

Đã được hỏi bởi bth731 2 tháng trước

Trả lời lần cuối bởi jonzn4SUSE 2 tháng trước

Google Products

Lately, there are times when I try to use Google Products like Maps and nothing happens. I'll type a key word to do a search or type google maps in the Firefox search ba… (xem thêm)

Lately, there are times when I try to use Google Products like Maps and nothing happens. I'll type a key word to do a search or type google maps in the Firefox search bar and there is no response. It's not a Google issue as the products will work if I switch browsers. It doesn't happen all the time but has been happening more frequently lately. When it does, I always check to make sure Firefox is up to date. Any suggestions? Thanks.

Đã được hỏi bởi tgditmer1 2 tháng trước

Trả lời lần cuối bởi cor-el 2 tháng trước

crashing all the time as well as tab crashed

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I de… (xem thêm)

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I deleted all Firefox folders in Program manager and used account hidden files. Then reinstalled and it still crashed repeatedly.

Đã được hỏi bởi allenshe 2 tháng trước

Trả lời lần cuối bởi FredMcD 2 tháng trước

Firefox Keeps Crashing After Update To Version 100

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say… (xem thêm)

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say it's not responding, and then by the time it looks like it's about to restore my tabs it crashes. I had to do a refresh and transferred the backup files from an older session which worked, but then it eventually crashed again. I uninstalled and reinstalled Firefox and tried opening my older profile but it keeps happening. I really need to restore my previous session. There's nothing with my computer that seems to be causing it. I did have 2 windows open with about 8,000 tabs total which I'm sure could be part of the reason, but it never really had trouble before and only just started crashing since the update. Is there any way to fix this without starting over? I read that this is a bug that others have dealt with previously.

Some additional information. I'm on a 64-bit Windows 10 PC.

Startup Crash False Process Type parent MOZ_CRASH Reason (Sanitized) Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ffb8c0f5135

Đã được hỏi bởi TMan11 3 tháng trước

Trả lời lần cuối bởi umax 3 tháng trước