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  • Đã giải quyết

IRS DENIES ACCESS TO THEIR REFUND STATUS SITE

Reviewed "Sheribee" earlier issue which apparently involved a VPN. I do not have a VPN but have tried several times in the past week to access IRS refund status site wit… (xem thêm)

Reviewed "Sheribee" earlier issue which apparently involved a VPN. I do not have a VPN but have tried several times in the past week to access IRS refund status site without success. I can get into irs.gov, but am unsuccessful in accessing the refund status site after entering required input data. The issue has occurred only this past week.

I'm unaware of IRS issues causing this problem.

Have not had this issue on any other sites; and I have successful retrieved data in prior years.

I am not saving any sign on protocols with the irs or any other sites.

Running Windows 10. Thanks for any help. BTW I did get refund information using the telephone, but I want to ensure there's not a hidden conflict of some sort with FireFox. Thanks for any help.

Đã được hỏi bởi firefoxwag 2 tháng trước

Đã được trả lời bởi firefoxwag 1 tháng trước

Firefox re-start

Hi, Once upon a time, when restarting a session, closed with some pages still open, Firefox was proposing the list of all pages that were open at the termination moment, … (xem thêm)

Hi, Once upon a time, when restarting a session, closed with some pages still open, Firefox was proposing the list of all pages that were open at the termination moment, asking to CHOOSE which pages we wanted in this new session. That feature was very very useful, allowing a fast closing, and a 'meditated' and comfortable restart.

Now, from a couple of years, it seems that the only choice is to have back ALL the pages again, or none... Is maybe this useful old setting hidden somewhere ? Thank you for your help... I find irritating loosing features in updates !

Đã được hỏi bởi Massimo 1 ngày trước

Trả lời lần cuối bởi jscher2000 1 ngày trước

  • Đã giải quyết

Certain websites don't work in Firefox but work in other browsers.

I'm using Firefox 85. Windows 10. Started happening 2 days ago. I've come across some sites that are giving me errors, but they work fine in chrome. Things I've tried: … (xem thêm)

I'm using Firefox 85. Windows 10. Started happening 2 days ago.

I've come across some sites that are giving me errors, but they work fine in chrome.

Things I've tried:

  • Restarting computer
  • Restarting router
  • Disabling Firefox addons
  • Clearing all cookies + history
  • Clearing cache

Below is what happens when I try to sign into the Playstation Store. Also getting similar 406 error trying to access Yamazaki Home

Example: When I click "SIGN IN" on the Playstation Store page, I'm met with a 406 error.

These are the headers that are returned.

Response Headers. Cache-Control no-cache, no-store, max-age=0, must-revalidate Connection keep-alive Content-Length 38 Content-Type application/json;charset=UTF-8 Date Sat, 30 Jan 2021 20:01:40 GMT Expires 0 Server nginx Strict-Transport-Security max-age=31536000 ; includeSubDomains X-Content-Type-Options nosniff, nosniff X-CorrelationId c22fffff-05c7-4d2c-81c0-699bbba555c3 X-Frame-Options DENY X-Psn-Correlation-Id c22fffff-05c7-4d2c-81c0-699bbba555c3 X-Psn-Request-Id 8b5177d1681a03522a5a687f9de05f18 X-RequestId 8b5177d1681a03522a5a687f9de05f18 X-XSS-Protection 1; mode=block

Request Headers Accept text/html,application/xhtml+xml,application/xml;q=0.9,*/\*;q=0.8 Accept-Encoding gzip, deflate, br Accept-Language en-US,en;q=0.5 Connection keep-alive DNT 1 Host ca.account.sony.com Referer https://store.playstation.com/en-us/latest Upgrade-Insecure-Requests 1 User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0

Đã được hỏi bởi Hugh 2 tháng trước

Đã được trả lời bởi Hugh 2 tháng trước

Nightly can't update itself and opens only on 2nd time

Hi! More than a month ago, I realised that my firefox nightly version is few months old. It couldn't update itself, everytime I tried to use update function, after restar… (xem thêm)

Hi! More than a month ago, I realised that my firefox nightly version is few months old. It couldn't update itself, everytime I tried to use update function, after restarting browser it didn't udpate and it didn't even restart, just close itself. So I downloaded latest version from mozilla site to update. But now I remembered that moment and checked what version I have. Guess what, it's that version I downloaded back then. And I can't update it still. I don't know what the error is, but I know what it's connected to it. Every time I open firefox I have to open it double. First opening does literally nothing, and I have to open it 2nd time to open it.

Đã được hỏi bởi Qbsoon 3 tháng trước

Trả lời lần cuối bởi Qbsoon 1 ngày trước

Dev tools: how to preserve layout of panels on the Network tab?

I'm running Firefox 85 on Mac OS Catalina. When I open dev tools on the Network tab, the default view of the "details" panel is not very useful: it's stuck at the 40px he… (xem thêm)

I'm running Firefox 85 on Mac OS Catalina.

When I open dev tools on the Network tab, the default view of the "details" panel is not very useful: it's stuck at the 40px height at the bottom.

So I drag it to be half screen height in order to be able to see the panel contents.

The problem is, when I restart the browser and open the dev tools again at the Network tab, my changes haven't been preserved, and the "details" panel is again at the useless 40px height.

How can I make Firefox to remember the layout of panels in the dev tools?

Đã được hỏi bởi Alex 1 ngày trước

  • Đã giải quyết

missing print "page setup" in Mozilla v85

With the new v85 of Firefox... for Microsoft Print to PDF... the defaults for print headers & footers has changed and is no longer available to edit or even view. It … (xem thêm)

With the new v85 of Firefox... for Microsoft Print to PDF...

the defaults for print headers & footers has changed and is no longer available to edit or even view. It seems as though my settings remain in place for other printing options like my physical printer but even there the options are not editable or viewable.

There used to be a "page setup" option but I have not be able to find this anywhere anymore.

I'm assuming that it has to do with the bug fix for pdf printing but doesn't seem that it should be an intended outcome of the fix.

Any work arounds anyone knows about or has found?

Đã được hỏi bởi Cobalt TiNor 2 tháng trước

Đã được trả lời bởi jscher2000 2 tháng trước

  • Đã giải quyết

About opening a tab in a new tab (not new window) conveniently

I found when pressing Alt+Enter in the address bar, the link will open in a new tab, which is nice. But if I press Alt+click a link in the page, the link does not open in… (xem thêm)

I found when pressing Alt+Enter in the address bar, the link will open in a new tab, which is nice. But if I press Alt+click a link in the page, the link does not open in a new tab (while Shift+click can open in a new window as expected). I'm not sure if it's a problem, but I hope Firefox can have this feature so that opening a link in a new tab can be more convenient.

Besides, in some browsers, drag a link to a nearby place will open in a new tab. However, in Firefox, this manner does not work, unless I drag a link to the tabs bar.

Đã được hỏi bởi SolidBlock 3 tháng trước

Đã được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Bookmarks Toolbar "Only Show on New Tab" option not working

If i set Bookmarks Toolbar option to Always Show, everything works fine, the toolbar is displayed all the time. Now, if i set Bookmarks Toolbar option to Only Show on New… (xem thêm)

If i set Bookmarks Toolbar option to Always Show, everything works fine, the toolbar is displayed all the time. Now, if i set Bookmarks Toolbar option to Only Show on New Tab the toolbar is not displayed anywhere. You can't see it in the new tab or the current tab.

I tested it with FF 85.0.2 (64-bit) and with FF Developer Editition 86.0b9 (64-bit)

I am attaching a VideoGIF to show the problem

Đã được hỏi bởi dev/null 1 tháng trước

Đã được trả lời bởi TyDraniu 1 tháng trước

can't sign in to one of my google accounts, but I can on another

one of my google accounts, which I have been able to sign in through firefox for years, suddenly started giving me an error message after entering my email address on the… (xem thêm)

one of my google accounts, which I have been able to sign in through firefox for years, suddenly started giving me an error message after entering my email address on the google sign in page. I have another google account and I'm able to sign i using firefox just fine. The error message given is:

This browser or app may not be secure. Learn more Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.

I'm using a windows 7 box and Firefox 85.0.2.

I'm able to sign in just fine when I use google chrome. I've cleared cache and data in the browser. I'm not sure what else to try. Any suggestions? Any other information I can provide to help identify the problem?

Đã được hỏi bởi vseavello 1 tuần trước

Trả lời lần cuối bởi jonzn4SUSE 3 ngày trước

  • Đã giải quyết

Running Firefox on read-only file system

I'm trying to run Firefox on headless mode through Selenium in AWS Lambda. Since Lambda marks the root file system as read-only except /tmp/. I pointed the geckodriver to… (xem thêm)

I'm trying to run Firefox on headless mode through Selenium in AWS Lambda. Since Lambda marks the root file system as read-only except /tmp/. I pointed the geckodriver to write the logs to /tmp but still Firefox is not starting up and it's failing with the following error.

Any guidance on how to get it working?

firefox_driver = webdriver.Firefox(firefox_profile=ff_profile, firefox_binary='/opt/firefox/firefox', options=firefox_options, service_log_path='/tmp/geckodriver.log')

 File "/var/lang/lib/python3.8/site-packages/selenium/webdriver/firefox/webdriver.py", line 170, in __init__
   RemoteWebDriver.__init__(
 File "/var/lang/lib/python3.8/site-packages/selenium/webdriver/remote/webdriver.py", line 157, in __init__
   self.start_session(capabilities, browser_profile)
 File "/var/lang/lib/python3.8/site-packages/selenium/webdriver/remote/webdriver.py", line 252, in start_session
   response = self.execute(Command.NEW_SESSION, parameters)
 File "/var/lang/lib/python3.8/site-packages/selenium/webdriver/remote/webdriver.py", line 321, in execute
   self.error_handler.check_response(response)
 File "/var/lang/lib/python3.8/site-packages/selenium/webdriver/remote/errorhandler.py", line 242, in check_response
   raise exception_class(message, screen, stacktrace)

Đã được hỏi bởi Prakash P 2 tháng trước

Đã được trả lời bởi Prakash P 2 tháng trước

FF repeatedly wants permissions to Install Helper Tool on startup.

Version 85.0.2 (64-bit) Upon every startup, FF asks for my system login permissions to install a helper tool, to which I have reluctantly done but it seems to not install… (xem thêm)

Version 85.0.2 (64-bit) Upon every startup, FF asks for my system login permissions to install a helper tool, to which I have reluctantly done but it seems to not install anything different yet continues each time to prompt the Helper Tool install. What is the Helper Tool? I can't find any info about it. How do I turn off the prompt?

Đã được hỏi bởi ksmith6 1 tháng trước

Trả lời lần cuối bởi ksmith6 1 tuần trước

  • Đã giải quyết

Sync is not working completely (logs included)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://cont… (xem thêm)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://controlc.com/8afabe84

I have the same account set on two different devices (My desktop PC and my android phone, this device I am trying to sync is the third one) and both those device were synced long time ago.

I tried with another profile which I am using for my work related stuff, still no success. First I tried syncing on Ubuntu 20.10 and then installed on Ubuntu 20.04(currently) but it is without success.

I need to sync to this device the bookmarks, extensions, saved logins, etc... Currently I do not have my other PC to export this stuff, please help.

Some of the thing in the logs:

1618133031444 Sync.Service DEBUG Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.js:62:5) JS Stack trace: LockException@util.js:62:5 throwLockException@util.js:148:11 WrappedLock@util.js:162:15 WrappedCatch@util.js:133:27 login@service.js:1049:66 sync/<@service.js:1327:26 WrappedCatch@util.js:133:27 sync@service.js:1335:7


1618133047237 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/167262145/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047237 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047238 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1618133047238 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1618133047238 Sync.ErrorHandler ERROR Sync encountered a login error 1618133047239 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1618133047241 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1618133047242 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1038:15) JS Stack trace: onNotify@service.js:1038:15 1618133047242 Sync.Service DEBUG Not syncing: login returned false.

Đã được hỏi bởi Nikola Lozanovski 1 tuần trước

Đã được trả lời bởi Nikola Lozanovski 1 tuần trước

Amazon Prime Video not loading

Hi, I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM s… (xem thêm)

Hi,

I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM settings, refreshed Firefox via the support options, and have installed the latest version of the browser. I'm running a Win10 desktop. Netflix works fine and Amazon Prime Video works fine through MS Edge, but I can't figure this one out. Does anyone have any suggestions that I could try?

Thanks and Regards

Matt Whitehead

Đã được hỏi bởi mwhitehead87 2 tháng trước

Trả lời lần cuối bởi Hithills 1 tuần trước

On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (xem thêm)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Đã được hỏi bởi Big Daddy 1 tháng trước

Trả lời lần cuối bởi Madmitch 1 tuần trước

Autofill Causes Firefox To Crash

When you are presented with a text field, sometimes when you type, a small list of words you entered previously will drop down. You can then select one of those previous … (xem thêm)

When you are presented with a text field, sometimes when you type, a small list of words you entered previously will drop down. You can then select one of those previous words, or continue with what you were originally typing. This is the Autofill feature for Firefox.

Lately, it has been a pain. After an hour or so of use, the instant I click on a text field to type something (usually for searching), the autofill box would partially drop down, only for Firefox to completely hang up. Once you recover from the initial crash, the autofill bug would not appear until at least an hour later. I tried turning off Autofill, but it cost me access to my History, so I was forced to do a complete browser reset. This issue has been with me for about a couple of weeks, and I have no idea why it's doing this.

Đã được hỏi bởi no1wammy 2 tháng trước

Trả lời lần cuối bởi cor-el 1 tuần trước

  • Đã giải quyết

Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (xem thêm)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Đã được hỏi bởi insomniacno1 2 tháng trước

Đã được trả lời bởi insomniacno1 2 tuần trước

Firefox 8.6.0 upgrade disables Firefox browser...

Firefox 8.6.0 upgrade disables Firefox browser I utilized "System Restore" through the process of elimination I determined that it is the 8.6.0 upgrade that is causing th… (xem thêm)

Firefox 8.6.0 upgrade disables Firefox browser I utilized "System Restore" through the process of elimination I determined that it is the 8.6.0 upgrade that is causing the problem. So, turned off the automatic upgrade option and installed any Windows 8.1 upgrades and my Firefox is working great. Now I have a "nag" screen that is constantly trying to upgrade Firefox browser might there be some way to disable this upgrade notice?

Đã được hỏi bởi DJ 2 tuần trước

Trả lời lần cuối bởi DJ 2 tuần trước