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Upgrade 24/6/2022

Mozilla Firefox was automatically upgraded as I opened my computer. The new version started and the startup page was shown as if I had never used the Firefox browser on t… (xem thêm)

Mozilla Firefox was automatically upgraded as I opened my computer. The new version started and the startup page was shown as if I had never used the Firefox browser on this computer before. I've been running Firefox on this computer for at least 6 years. All my saved data was gone. No bookmarks, no saved access accounts. When it asked me to migrate my data I didn't have the option to migrate any of my saved data from my previous version of Firefox. How do I get all my saved data back? I also received a message that one of my my gmail email account had been accessed by an unauthorized party. Is this also part of the installation process?

Please let me know what to do to get my saved data back.

Walter Fiori

Đã được hỏi bởi wfiori 6 ngày trước

Trả lời lần cuối bởi Terry 6 ngày trước

I am having trouble downloading songs from You tube to my iTunes..

Hello, I am having trouble downloading songs from you tube to my iTunes. it keeps showing me errors. I have account with Firefox..please help me. thank you. Mrudula [P… (xem thêm)

Hello, I am having trouble downloading songs from you tube to my iTunes. it keeps showing me errors. I have account with Firefox..please help me. thank you.

Mrudula

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Đã được hỏi bởi mrudupatel17 6 ngày trước

Trả lời lần cuối bởi Dropa 6 ngày trước

Last Pass Add-on

My Last Pass add-on was disabled after the last update of Firefox and when I removed it and tried to reinstall, the message was that the file was corrupted. What do I do… (xem thêm)

My Last Pass add-on was disabled after the last update of Firefox and when I removed it and tried to reinstall, the message was that the file was corrupted. What do I do?

Đã được hỏi bởi kevtenstar 4 ngày trước

Trả lời lần cuối bởi Dropa 4 ngày trước

Copy profile and sync in my account

Hello, I need your help and support. I put in steps what i had done. 1. I had a sync in my account dchisinska-br@o2.pl 2. Format C: without extracting my profile 3. Afte… (xem thêm)

Hello, I need your help and support. I put in steps what i had done.

1. I had a sync in my account dchisinska-br@o2.pl 2. Format C: without extracting my profile 3. After reinstal Win10 I wanted to sync but forgot the password 4. Reset password, BUT didnt know that when I change my password without Recovery Key all will be lost. 5. When I realized that this happened I found a profile from 2019. 6. Every time when I copy data form old profile to new profile browser want to refresh and whole profile is clear withou data. 7. Also I opened Help->more tools for Troubleshooting information -> Profile folder -> Open -> COPY from old to new. Nothing happened. Still have nothing.

I lost all my password, history and everything.

Please help or how to solve this problem. Or maybe you can recover data from SYNC which is missing after changing password to my mozilla account.

Thank you, Danuta

Đã được hỏi bởi Danuta Chisińska 3 ngày trước

Trả lời lần cuối bởi cor-el 3 ngày trước

  • Đã giải quyết

How to back up Firefox url suggestion info

I'm not exactly sure what this is called. Maybe it's in the cache, but I don't know. One of the fastest timesavers I have is that I use the Firefox url feature that makes… (xem thêm)

I'm not exactly sure what this is called. Maybe it's in the cache, but I don't know. One of the fastest timesavers I have is that I use the Firefox url feature that makes suggestions as soon as I start typing a url. I pull up dozens, possibly hundreds of articles that I refer to frequently this way, so that I don't have to bother bookmarking them. I don't clear the cache, to keep these references from disappearing. I have to move computers now. My longtime mac is not working well anymore. Is there any way to bring these url suggestions with me when I migrate? Thank you.

Đã được hỏi bởi smartelectionsteam 3 ngày trước

Đã được trả lời bởi cor-el 1 ngày trước

Installation aborted because the add-on appears to be corrupt.

I can't install any add-ons, I always get the Subject, I've reinstalled Firefox, Restarted on troubleshot mode reset Firefox and clear starting cache, problems persist! … (xem thêm)

I can't install any add-ons, I always get the Subject, I've reinstalled Firefox, Restarted on troubleshot mode reset Firefox and clear starting cache, problems persist!

Đã được hỏi bởi 2mainkey 2 ngày trước

Trả lời lần cuối bởi cor-el 2 ngày trước

Downloading pdf files fails

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in m… (xem thêm)

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in my download directory and I found these 'failed' .pdf files with 0 KB and also some files (same name).pdf.part. I changed the file extension (deleted .part) to .pdf and the files would open in Acrobat. Nobody likes inconsistent problems, but occasionally a pdf will download normally!! But it fails more than it works. Using FF 102.0 (64-bit)

Đã được hỏi bởi Wally 2 ngày trước

Trả lời lần cuối bởi Wally 2 ngày trước

  • Đã giải quyết

How do I save my Firefox profile data

I would like to save my Firefox profile data into my computer as I would like to transfer the data to a different computer. Is there any solution to how to save it down? … (xem thêm)

I would like to save my Firefox profile data into my computer as I would like to transfer the data to a different computer. Is there any solution to how to save it down?

Đã được hỏi bởi xiiaoru0922 1 ngày trước

Đã được trả lời bởi ericmok85 1 ngày trước

  • Đã giải quyết

Auto Download Files even in view mode

Hi, I have some issue on the new updates on Version 101.0.1 (64 bit) Firefox auto-download all my files even when I am in view mode. Is there a way to disable this fea… (xem thêm)

Hi, I have some issue on the new updates on Version 101.0.1 (64 bit) Firefox auto-download all my files even when I am in view mode. Is there a way to disable this feature?

Đã được hỏi bởi tempacc9546 1 ngày trước

Đã được trả lời bởi ericmok85 1 ngày trước

If I downloaded a picture. from Save a link as. And no. Save image as.

If I downloaded a picture. from Save a link as. And no. Save image as. But the image goes down in my file. png. To the personal computer. In a standard photo galle… (xem thêm)

If I downloaded a picture. from Save a link as. And no. Save image as.

But the image goes down in my file.  png.  To the personal computer.  In a standard photo gallery. 
This means that the image was saved on my computer without a link from the Internet.  And she will be with me permanently.
Or she's still on the link from online.  And when as it is link be deleted from the Internet. this images will be deleted by my gallery.  Just opened for see in photo gallery pc.


 an important question.  Because I kept a lot of pictures like that.

Đã được hỏi bởi dpool55555 1 ngày trước

Trả lời lần cuối bởi Dropa 1 ngày trước

  • Đã khóa

If I downloaded a picture. from Save a link as. And no. Save image as.

If I downloaded a picture. from Save a link as. And no. Save image as. But the image goes down in my file. png. To the personal computer. In a standard photo gal… (xem thêm)

If I downloaded a picture. from Save a link as. And no. Save image as.

But the image goes down in my file.  png.  To the personal computer.  

In a standard photo gallery.

This means that the image was saved on my computer without a link from the Internet. 
And she will be with me permanently.
Or she's still on the link from online.  And when as it is link be deleted from the Internet.
this images will be deleted by my gallery.  Just opened for see in photo gallery pc.


 an important question.  Because I kept a lot of pictures like that.

Đã được hỏi bởi dpool55555 1 ngày trước

Trả lời lần cuối bởi Paul 1 ngày trước

Saving PDF won't duplicate document name

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manual… (xem thêm)

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manually and won't automatically add the (#) to each file. How can i fix this? Thanks in advance.

Đã được hỏi bởi justinwarmuth 1 ngày trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 23 giờ trước