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Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (xem thêm)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Được hỏi bởi 57ws2qwr9w 2 tháng trước

Lần cuối trả lời bởi cor-el 2 tháng trước

I need help getting my facebook account back on firefox. I deleted my cookies and now my account is gone

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC a… (xem thêm)

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC and it deleted my facebook account for Cindy Kuehl  DUC.  I play games on this account and can't figure out how to get this account back.  I need your help please.

Được hỏi bởi cindykuehl62 1 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

Firefox logging out of sites when I exit the tab

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged … (xem thêm)

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged into YouTube, exit the tab, and open the same site in another tab, I then have to log into my account again.

I have tried this solution already: https://support.mozilla.org/bm/questions/1342460, to no success.

Được hỏi bởi gamegirlie8 5 tháng trước

Lần cuối trả lời bởi cor-el 5 tháng trước

Cookies on allowed websites

Hi there, I have configured Firefox to remove cookies after closing it. At the same time, I have added some webs that I usually use as exceptions, allowing to remember co… (xem thêm)

Hi there, I have configured Firefox to remove cookies after closing it. At the same time, I have added some webs that I usually use as exceptions, allowing to remember cookies in those. However, I have the following question: if I reject all cookies except for the mandatories ones in a website that I added to my "remember list", does that mean that future entrances in that web will be with only essential cookies?

As an example, if I mark https://www.bbc.com/ as cookies, and the first time I enter I reject all non-essential cookies, next times I enter in the bbc will I be navigating with only the cookies I accepted on this first entrance? Or allowing a site automatically accepts all cookies?

Thank you very much on advanced.

Được hỏi bởi rdemedrano 5 tháng trước

Lần cuối trả lời bởi zeroknight 5 tháng trước

Miguel Ángel López lozano

Cuando quiero ingresar a Netflix a través de firefox en un celular android, ingresa normal a la interfaz pero cuando le doy clic para reproducir una película o serie me s… (xem thêm)

Cuando quiero ingresar a Netflix a través de firefox en un celular android, ingresa normal a la interfaz pero cuando le doy clic para reproducir una película o serie me saca de la plataforma...con un mensaje que dice netflix.com/clearcookies. Cabe indicar que ingreso a la página web haciendo uso de la opción "sitio para computadoras" y no tengo problema es ver Prime video, HBO Max, Disney plus, Star Plus, appletv plus y Paramount plus

Được hỏi bởi lopezmiguel320 5 tháng trước

Lần cuối trả lời bởi TyDraniu 5 tháng trước

authentication cookie missing for <1% of firefox users

On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%). When doing oauth2 authorization, after generatio… (xem thêm)

On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%).

When doing oauth2 authorization, after generation of the authentication token we redirect to another platform but we are detecting that for a small percentage of Firefox the cookie (my_auth_cookie) with the auth token is not present.



GET: https://www.mywebsite.com/application/login Response:

new location https://www.mywebsite.com/otherapplication/redirect


set-cookie: my_auth_cookie expires=Mon, 04 Dec 2023 13:49:15 GMT; domain=.mywebsite.com; path=/; secure; samesite=lax; httponly


      2. GET https://www.mywebsite.com/otherapplication/redirect
          Set-cookie: mycookie: value
          Host: www.mywebsite.com


In cookie tab I see my_auth_cookie (value: xxxx, domain: .mywebsite.com, expires: Mon, 04 Dec 2023 13:49:15 GMT, httponly: checked, secure: checked,SameSite: Lax, partitionkey: empty, Priority: medium



I’ve tried to replicate but without success (with multiple extensions, including multi-account containers), with multiple configurations of Total Cookie Protection.

Again, this only seems to be happening to a very limited number of firefox users but for these, it happens 100% of the time. We see it occurring for versions 119 and 120 but now and then for older versions.

Feedback reports no extensions&addons.


Any ideas on what we could be dealing with? Any help would be greatly appreciated.

Được hỏi bởi Wilga Cha 4 tháng trước

Lần cuối trả lời bởi zeroknight 4 tháng trước

inquiry

Good morning I would like to ask how to configure (set) the Firefox browser on a computer with Windows 10 so that when clearing cookies and history, cookies and login dat… (xem thêm)

Good morning I would like to ask how to configure (set) the Firefox browser on a computer with Windows 10 so that when clearing cookies and history, cookies and login data that have been added to exceptions are not cleared (deleted) when closing the browser: How this setting should be done (what options are selected) Privacy and security - clearing history when closing the browser Privacy and security - deletion of cookies and site data on closing (exceptions - allow) Please reply Regards Zbigniew M zbigniew14@gmail.com

Được hỏi bởi zbigniew14 4 tháng trước

Lần cuối trả lời bởi cor-el 4 tháng trước

why is Firefox deleting my cookies every few days?

My cookies are being deleted very regularly perhaps two times per week and very often it seems to occur after one the the very frequent updates are installed. I have test… (xem thêm)

My cookies are being deleted very regularly perhaps two times per week and very often it seems to occur after one the the very frequent updates are installed. I have tested this by refusing an update for several days and the cookies remain, but after i accept, often, they are deleted. I have not changed any settings related to cookies at any time and so it does appear that the updates are the couse. there cookies are very useful and include preferences for websites and identification details and it's incrediibly frustrating to have them erased though no fault of mine

Được hỏi bởi neilankers 4 tháng trước

Lần cuối trả lời bởi Terry 4 tháng trước

cookies and website server communication

On my computer, I started using a VPN and I accessed a website like Avast.com (clicked OK on their cookie privacy policy) with Mozilla Firefox after forgetting to clear m… (xem thêm)

On my computer, I started using a VPN and I accessed a website like Avast.com (clicked OK on their cookie privacy policy) with Mozilla Firefox after forgetting to clear my past cookies and browsing data (from before using the VPN). Could that website or Avast.com (website server) have been able to track/obtain my real IP info or location through my browser's cookies/previous browsing data (from prior, different websites that I accessed)?

Please excuse my carelessness and ignorance. I am new to this. I don't know much about computers and the internet.

Được hỏi bởi Goodasker 4 tháng trước

Lần cuối trả lời bởi zeroknight 4 tháng trước

iCloud.com keeps asking for authentication..."Trust Browser" doesn't seem to work

I see a similar question on the forums from March 2021, but I'm having this problem now: when I go into icloud.com, it keeps asking for authentication - i.e. it presents … (xem thêm)

I see a similar question on the forums from March 2021, but I'm having this problem now: when I go into icloud.com, it keeps asking for authentication - i.e. it presents a 6-digit code which goes to my phone/ipad, and I have to put it into the browser. After that, I'm prompted "Do you want to Trust this browser" to which I ALWAYS say "Yes", but it doesn't seem to work; the next day, if I try icloud again, it does it all over, like the "Trust" option is ignored. In settings, "Delete cookies and site data when Firefox is closed" is unchecked, Clicking "Manage Data" shows that cookies for icloud.com are saved. I've just added icloud.com into Exceptions to Allow to use cookies/site data, though I wouldn't think I'd NEED that if I'm never deleting them. I tried this with Chrome, and the Trust DID work; I can sign in with that browser and not have to put in the code.

What's up with that?

Được hỏi bởi Nathan Elke 3 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 3 tháng trước

Error message on a Chewy site

I am receiving an error message that I don't know how to fix and it says "The page isn’t redirecting properly Firefox has detected that the server is redirecting the req… (xem thêm)

I am receiving an error message that I don't know how to fix and it says "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

I don't recall changing anything in settings.

Được hỏi bởi greywolf0103 3 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 3 tháng trước

Error message on a Chewy site

Please help fix this problem. As I was trying to access my account on Chewy.com, This message pops up: "The page isn’t redirecting properly Firefox has detected that t… (xem thêm)

Please help fix this problem. As I was trying to access my account on Chewy.com, This message pops up: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I am hoping someone can tell me how to fix this.

Được hỏi bởi greywolf0103 3 tháng trước

Lần cuối trả lời bởi TyDraniu 3 tháng trước

automatic login

With my previous browsers--such as Chrome and Brave--I could automatically get into key sites without signing in every time. I thought this was due to cookies that my log… (xem thêm)

With my previous browsers--such as Chrome and Brave--I could automatically get into key sites without signing in every time. I thought this was due to cookies that my login passcodes. In the case of Google, it is by far the most challenging. Despite having a gmail account since early 2003, and using Google regularly since the '90s, it persists in asking me lots of questions and texting codes, etc.

My situation with Firefox is not working smoothly as it was when I used it for many years about a decade ago. I've already imported such browser data from these sites.

Can you help? Otherwise, I'll move on to Safari again.

Thanks,

Eckhart

Được hỏi bởi ECKHART C. BEATTY 3 tháng trước

Lần cuối trả lời bởi cor-el 3 tháng trước

Cross Site Tracking Cookies

Why do Cross Site tracking cookies show up after I shut down the browser and restart? I have my history set up to delete everything when I close the browser so I'm curio… (xem thêm)

Why do Cross Site tracking cookies show up after I shut down the browser and restart? I have my history set up to delete everything when I close the browser so I'm curious why cross site cookies are apparently allowed to exist/function, even after a restart?

Dano

Được hỏi bởi Dano 2 tháng trước

Lần cuối trả lời bởi zeroknight 1 tháng trước

History/cookies keep getting randomly deleted

The past few days when i've tried searching for certain pages i go to all the time they won't show up under "firefox suggest" then when i check my history for them the pa… (xem thêm)

The past few days when i've tried searching for certain pages i go to all the time they won't show up under "firefox suggest" then when i check my history for them the pages are just completely gone, today i checked my history for yesterday and even though i started browsing at 8:00 the history only went back to around 13:00 with all the pages before that completely gone, this also causes me to lose all the cookies as well.

Được hỏi bởi marcusroxburgh5 2 tháng trước

Lần cuối trả lời bởi cor-el 2 tháng trước