That's the only way I can describe it. I think I am the victim of some sort of malware directed at Firefox.
This afternoon I was browsing in Firefox when I suddenly got a… (xem thêm)
That's the only way I can describe it. I think I am the victim of some sort of malware directed at Firefox.
This afternoon I was browsing in Firefox when I suddenly got a message -- supposedly from Firefox -- that said I must install an update. I wasn't thinking clearly; I should have asked a few questions. But I was involved in my online research and didn't stop to think. After the update (a .js file, for what it's worth) was installed, I noticed that the downloaded file was erased from my Downloads folder.
Suddenly I couldn't access my AT&T email, or my AOL email. For AT&T I kept getting a message saying, "Your connection is not secure! The owner of loginprodx.att.net has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website." But I can access my AT&T account through several other browsers.
In addition, the page display in Firefox is now pure text. It's impossible to navigate through the pages.
I uninstalled Firefox, and did a system restore, then downloaded the latest version of Firefox but that didn't help.
Please see the two screenshots I'm attaching.
I downloaded the "Troubleshooting Information" at the bottom of this page, but Windows doesn't know how to open it.
I'm running Windows10, and I have plenty of memory, etc.
Help!
Thanks!