Restart to update Firefox

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I cli… (xem thêm)

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Được hỏi bởi Larz 2 tháng trước

Lần cuối trả lời bởi lmacri 3 tuần trước

Session Lost due to Firefox Crash

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted.… (xem thêm)

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

Được hỏi bởi Darkmight11 5 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

Tracking Protection

I recently encountered an issue when attempting to login to The Coventry Building Society website using Firefox (desktop PC & Windows 10):- https://www.coventrybuildi… (xem thêm)

I recently encountered an issue when attempting to login to The Coventry Building Society website using Firefox (desktop PC & Windows 10):- https://www.coventrybuildingsociety.co.uk/ It failed to display the page used to enter the one time passcode used for two factor authentication.

After looking on some forums I discovered this is because 'Strict' tracking protection was enabled. If I change to 'Custom' and uncheck 'Tracking Content' then things work as expected.

I also read on a forum that you can leave tracking protection set to 'Strict' but enter the URL for the problem website under 'Enhanced Tracking Protection -> Manage Exceptions'. I tried entering 'https://www.coventrybuildingsociety.co.uk/' Initially this appeared to work. However, when I tried it again the following day, the page failed to load as before. I had to change back from 'Strict' to 'Custom' and uncheck 'Tracking Content' once again. It's as if the exception URL is ignored in 'Strict' mode.

Am I doing something wrong or is this how it is supposed to work? Do I need to click on the shield icon (to the left of the padlock icon) and turn off 'Enhanced Tracking Protection' every time I visit the website?

Được hỏi bởi brian_mk 3 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (xem thêm)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Được hỏi bởi onekooch 3 tháng trước

Lần cuối trả lời bởi Terry’s 8960 1 tuần trước

Downloading images

I collect images ... when I download an image there is a series of numbers below the image ... over the years I have noticed the numerals have vastly increased in quanti… (xem thêm)

I collect images ... when I download an image there is a series of numbers below the image ... over the years I have noticed the numerals have vastly increased in quantity ... there are now as many as 37 numbers under each picture I download ... it is very tedious to reduce or erase these numbers for every image downloaded ... obviously there is some sort of "counter" built into the browser ... Is there any way to reset or eliminate this counter ? ... Thanks ...

Được hỏi bởi garettvonulfeld 5 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 4 tháng trước

Cannot stream movies on computer anymore

Today I was no longer able to stream movies on Amazon Prime or Youtube. I watch Amazon movies most nights, watched last night. Tonight I got a message when I tried to con… (xem thêm)

Today I was no longer able to stream movies on Amazon Prime or Youtube. I watch Amazon movies most nights, watched last night. Tonight I got a message when I tried to continue watching a tv series on Amazon that I've watched for weeks. It said I had to update Firefox and told me how, but when I went thru the process Firefox said it was up to date. On Youtube I got an error msg. 99,999 . What is happening?

Được hỏi bởi Shona Browne 5 tháng trước

Lần cuối trả lời bởi James (On Vacation) 5 tháng trước

Since FF v133.0 when maximized causes Windows taskbar to not appear when moving the mouse to the bottom of the screen

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the scre… (xem thêm)

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the screen. This did not occur with the previous version (132.0.2).

This behavior is also unaffected by the "devtools.toolbox.alwaysOnTop" setting in about:config as i've tried switching from the default "true" to "false".

Update: Still persists in 136.0.2

Được hỏi bởi Michael Chan 5 tháng trước

Lần cuối trả lời bởi share666 3 tuần trước

Bug: Frequent failure of moving bookmarks around within bookmarks menu

Been using Firefox since the 90s and been on Mac since 2000s. This problem has been happening for about a year, throughout three macbooks (my old one, a temp one, and my … (xem thêm)

Been using Firefox since the 90s and been on Mac since 2000s. This problem has been happening for about a year, throughout three macbooks (my old one, a temp one, and my new one) and multiple Firefox updates. I'm always updated and always clear cookies daily.

The failure to move bookmarks I can overcome by rebooting Firefox with a Forced Quit. If I only have to do this every few weeks, then no biggy reinserting all my passwords for all the different sites I use (and no, I don't want to use password managers, I don't trust them)

Today it happened within hours of Force Quitting Firefox, this is too much!!!

The only reason I didn't report this problem earlier is I simply expected an eventual newer version of Firefox to fix this bug.

Firefox 133.0

Normal behaviour: click-drag bookmark within bookmark menu pull-down to position where I want bookmark Failure behaviour: click-drag fails to move bookmark, until I reboot Firefox, then it works again

Được hỏi bởi TNT666 5 tháng trước

Lần cuối trả lời bởi TechHorse 4 tháng trước

Deleting all my bookmarks at once

I want to delete all my bookmarks at once -- I have nearly 1,500. I already asked this question and the response I got showed me how to do this by selecting each one at a… (xem thêm)

I want to delete all my bookmarks at once -- I have nearly 1,500. I already asked this question and the response I got showed me how to do this by selecting each one at a time. I want to delete them all, AT ONCE!

Not selecting each one and holding down the CTRL key.

Btw, I already explained this ... so, is there a way. I've tried uninstalling and reinstalling and not keeping the former settings. But the stupid bookmarks keep coming back!

Được hỏi bởi tomcalwriter 5 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 5 tháng trước

Syncing computer bookmarks to iPhone

Why can't I sync computer bookmarks to iPhone? I can't get my iPhone to show up on list of connected devices. I've tried everything in Help. I have a Mozilla Account. Run… (xem thêm)

Why can't I sync computer bookmarks to iPhone? I can't get my iPhone to show up on list of connected devices. I've tried everything in Help. I have a Mozilla Account. Running 135.0.1

From the Firefox Start Page on my iPhone (running 18.3.1) . . . the menu in the bottom right hand corner does not give me the option to "Sync and Save Data". This is a roadblock for me! I'm not a computer genius but I'm not completely ignorant. I should be able to do this! https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-02-28-15-53-59-c3d764.png Help please!

Được hỏi bởi macknorr 2 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 2 tháng trước

Washington Post main page not loading

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe … (xem thêm)

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe mode. Thank you.

Được hỏi bởi Jay 3 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 3 tháng trước

Locate CSS Error Location

My page throws errors in Firefox Nightly such as Expected color but found ‘undefined’. Error in parsing value for ‘background-color’. Declaration dropped. preview.htm:… (xem thêm)

My page throws errors in Firefox Nightly such as

Expected color but found ‘undefined’. Error in parsing value for ‘background-color’. Declaration dropped. preview.htm:1:1

and

Expected color but found ‘undefined’. Error in parsing value for ‘color’. Declaration dropped. preview.htm:1:1

The page references ten CSS files besides having dozens of its own CSS declarations. The issue is tha the reference provided to the error (:1:1) does not indicate where I can find the error. That is, I don't know which declaration is at fault. Is there some straighforward way to find the declaration in question?

Được hỏi bởi andrew121 5 tháng trước

Lần cuối trả lời bởi alex hales 5 tháng trước

Disabling "run studies" telemetry breaks websites?!?

This is pretty shady Mozilla. When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:… (xem thêm)

This is pretty shady Mozilla.

When disabling only one setting: "Allow Firefox to install and run studies" it wrecks this site whether logging is or continuing as guest:

https://appointment.questdiagnostics.com/schedule-appointment/as-personal-information

Even after logging in and everything running normal, disabling the studies run by Mozilla and a quick refresh breaks the functionality of the page. All cookies were accepted and the sharing of location was allowed. On a fresh, first run, wide open Firefox people. Literally, the only change that was made was unchecking that one box. In disbelief, i tested it over and over.

Why would disabling a telemetry setting, something that should be optional, cause this to happen? Seriously, what could possibly be the reason. I'd love to hear it.

This was the final nail in the coffin to me and this is since the 0.9x days.

(posted from Supermium)

Được hỏi bởi mrpectate 3 tháng trước

Lần cuối trả lời bởi cane 2 tháng trước

trying to recover

Hello, Hi I recently updated (last night) and i didnt check all the boxes i clicked skip but NOW i can not recover any of the stuff from the night before is there a way u… (xem thêm)

Hello, Hi I recently updated (last night) and i didnt check all the boxes i clicked skip but NOW i can not recover any of the stuff from the night before is there a way u could help me ?!

Được hỏi bởi Pirithous 2 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

Firefox Update | When Writing E-mails The Lines Keep Dropping Automatically

Hello, Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals. The e-mail host we ar… (xem thêm)

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small

Được hỏi bởi sales466 2 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

Blogging/blog

For a few days, for unknown reasons I have been unable to access my blog..."Kitchen Connection". This has never occurred before, and it is very annoying. I have been bl… (xem thêm)

For a few days, for unknown reasons I have been unable to access my blog..."Kitchen Connection". This has never occurred before, and it is very annoying. I have been blogging for many years.

Your assistance in this matter would be appreciated. Thank you in anticipation.

I've tried submitting the above a few times...and for whatever reason, it has not gone through to you, it would appear.

Được hỏi bởi lee.george 5 tháng trước

Lần cuối trả lời bởi cor-el 5 tháng trước

WINDOWS AND TABS OPEN BEFORE UPDATE TO VERSION 137.0.2 (64-bit) DISAPPEARED AFTER THE UPDATE

Firefox closed the browser for an automatic update two days ago, and when it came up back after the update all my open windows and tabs simply disappeared. History tab wa… (xem thêm)

Firefox closed the browser for an automatic update two days ago, and when it came up back after the update all my open windows and tabs simply disappeared. History tab was reset to a blank page, there was no trace of anything. I tried the access through 'Menu / History / Recently closed windows' or '.../ Recently closed tabs' and they were both blank, empty, zero, nada ... This is the first time it happens to me, and I'm surprised and disappointed that such a predictable and basic bug shows up on an update.

I have a couple dozen tabs I use for task f-ups, it' unproductive and annoying to get them all back up to work. If this happens again I doubt I keep using Firefox as my preferred browser.

  1. Anybody else suffering the same issue?
  2. Is there a cure for the problem?

Được hỏi bởi JL_Mor 3 tuần trước

Lần cuối trả lời bởi grsjr-skep 5 ngày trước

Restricted sites, sites restricted by Mozilla - what are they?

Hello What are the restricted sites in the Firefox extension details? What are the sites restricted by Mozilla, as referred to on the page https://support.mozilla.org/p… (xem thêm)

Hello

What are the restricted sites in the Firefox extension details? What are the sites restricted by Mozilla, as referred to on the page https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki-nie-sa-dozwolne-na-stronach-ograniczonych-przez-mozille?as=u&utm_source=inproduct#firefox:win10:fx135 ?

Được hỏi bởi BoSz Poznan 1 tháng trước

Lần cuối trả lời bởi Thomas 1 tuần trước