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  • Đã giải quyết

Firefox macOS Constant Crashes: no blob image template

Hi, I'm hoping someone can help me figure out why Firefox continues to crash on my M-series Mac, when visiting certain websites. I am getting an error, no blob image temp… (xem thêm)

Hi, I'm hoping someone can help me figure out why Firefox continues to crash on my M-series Mac, when visiting certain websites. I am getting an error, no blob image template [ EXC_BAD_ACCESS / KERN_INVALID_ADDRESS ], on each crash. I've looked this error up, to little avail. Can someone please help diagnose some of these? Thank you in advance!

e0442e78-9ed4-4875-998f-6ff790240222 a2ae5006-07be-468c-b0d0-2c34c0240224 ee2b7825-9613-4ba6-af38-cfb6c0240224

Được hỏi bởi czArmageddon 3 ngày trước

Được trả lời bởi cor-el 16 giờ trước

Crashes

I don't want to be asking this question in what is completely incorrectly termed a "community". Other users don't know anything. Firefox should have actual support. But I… (xem thêm)

I don't want to be asking this question in what is completely incorrectly termed a "community". Other users don't know anything. Firefox should have actual support. But I have no choice.

I am absolutely sick of this. Firefox crashes at least once every 24 hours. No reason no message it just freezes.

This is on top of the fact that every time an update is available Firefix stops working properly to force you to install the update.

Được hỏi bởi esseeeayeenn 58 phút trước

Lần cuối trả lời bởi Paul 55 phút trước

Firefox automatically removing addons

Firefox search allows a range of useful search engines to be available. About every 2 weeks, Amazon UK is removed from the list available. Then I have to refind it and pu… (xem thêm)

Firefox search allows a range of useful search engines to be available. About every 2 weeks, Amazon UK is removed from the list available. Then I have to refind it and put it back. Then repeat the process. This is getting boring.

Is there any way this search tool can be nailed into the search options?

Được hỏi bởi cvhorie 1 giờ trước

Update Firefox won't work

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Fire… (xem thêm)

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Firefox even though the sync will not work anymore?

Được hỏi bởi robertmingyew 2 giờ trước

Lần cuối trả lời bởi James 1 giờ trước

No links will open to web pages

Hello, I have tried completely uninstalling and reinstalling the browser over five times. I refreshed at least three times. I did the run command prompt exercise. I… (xem thêm)

Hello,

I have tried completely uninstalling and reinstalling the browser over five times.

I refreshed at least three times.

I did the run command prompt exercise.

I went through the all troubleshooting methods possible.

Can you call me at [removed phone# from support forum]

Please have someone connect with me maybe through Google, take over my computer, and locate the problem.

Google and Edge browsers work very well. I wonder whether the competitors want you to fail for users to go with another browser.

Được hỏi bởi onewalkdav 4 giờ trước

Firefox Trojan

When launching Firefox Malwarebytes reports a trojan and shows blocked website verifications.io This happens just about every time. Wikipedia tells me "Verifications.io i… (xem thêm)

When launching Firefox Malwarebytes reports a trojan and shows blocked website verifications.io This happens just about every time. Wikipedia tells me "Verifications.io is a defunct email-focused technology firm whose primary practice was to validate email addresses for email marketing platforms. The company's platform allowed for email marketing firms to submit lists to the company, which would verify the lists for valid email addresses."

Được hỏi bởi rws.eighty 2 giờ trước

Firefox crashing constantly in QuickBooks online

I am a bookkeeper and use QuickBooks Online (QBO)(AUS version) as my preferred accounting program, Intuit recommends using Chrome, but I had problems with that too, in th… (xem thêm)

I am a bookkeeper and use QuickBooks Online (QBO)(AUS version) as my preferred accounting program, Intuit recommends using Chrome, but I had problems with that too, in that it has fields in QBO that will not work, I have switched to Firefox because it handles the 'black' look and the columns within the ledgers are more stable, however Firefox is constantly crashing it can recover most times to where I was, but it is most infuriating. Question is, is this a known problem and can it be fixed by changing the settings? Geoff Woodford

Được hỏi bởi Geoffrey 2 giờ trước

Lần cuối trả lời bởi TyDraniu 2 giờ trước

After latest update (123.0) usernames and passwords are not auto filling

Hi, After latest update (123.0) usernames and passwords are not auto filling. - I noticed that "Ask to save passwords" is unchecked and not configurable(or grayed out). … (xem thêm)

Hi, After latest update (123.0) usernames and passwords are not auto filling.

- I noticed that "Ask to save passwords" is unchecked and not configurable(or grayed out). - I tried troubleshoot mode and did refresh too, no use. - History setting is set to "Always remember history".

Note: I see the banner: "Your browser is being managed by your organization.", There I dont see any of these settings controlled except primary password is turned off.

Được hỏi bởi SatSat 1 ngày trước

Lần cuối trả lời bởi SatSat 3 giờ trước

Autocomplete vs saved Passwords - How do I remove a userid from the autocomplete list?

When logging in to a website, Firefox displays a pre-filled username and password. In my saved passwords list, I have removed these details, yet Firefox still presents t… (xem thêm)

When logging in to a website, Firefox displays a pre-filled username and password. In my saved passwords list, I have removed these details, yet Firefox still presents them. What setting(s) do I need to edit to remove these entries from Firefox?

In my efforts to resolve this issue I have seen reference to using the keyboard to select from an autocomplete list. Interestingly using the keyboard shows me the Autocomplete list as I have it in Passwords with only the accounts I want to see. when I use a mouse, or when Firefox autocompletes for me, account details I don't want to see are presented.

This is made worse as one site has an old username and a new Username. The difference between these usernames is a case change. Although I keep deleting the old username Firefox keeps presenting the old username. I have edit the passwords list to only show the new Username. I have deleted cookies and form history. How do I change the autocomplete list(s) which do not appear to be the same as saved passwords?

Được hỏi bởi jacquie3 4 giờ trước

Picture in picture missing on Disney+ (plus)

Hello, Has anyone else had an issue with using picture-in-picture mode lately on the Disney+ website? I have Netflix, Youtube, etc. all open in other tabs with button… (xem thêm)

Hello,

Has anyone else had an issue with using picture-in-picture mode lately on the Disney+ website?

I have Netflix, Youtube, etc. all open in other tabs with button available and working, but lately I am unable to use it specifically on the Disney+ website. It was working fine about a month ago, but haven't used it in a while (or noticed when the icon disappeared exactly). I included some images showing what I mean.

Any help is appreciated.

Được hỏi bởi coops_2121 4 giờ trước

  • Đã giải quyết

Google services pages randomly not loading

Hello all, I've had some recent issues with my Firefox browser. All the Google services (Youtube, search, Gmail, Drive, GMeet) sometimes randomly do not load. The GET re… (xem thêm)

Hello all,

I've had some recent issues with my Firefox browser. All the Google services (Youtube, search, Gmail, Drive, GMeet) sometimes randomly do not load. The GET request is sent, but there is no answer. All the other websites work perfectly, and when I make the same Google related request via a private window, it (usually) works. So it does not seem to be a connection issue.

This was due to an update to Firefox I did recently. I already encountered that problem after an update end of 2022, and I reverted to an older version to remove the issue (106.0.3). Unfortunately some services don't work with it anymore, so I updated to the most current version (122.0.1 64 bits) thinking that the issue would be fixed. Unlucky for me, the problem came back.

I tried quite a lot of the basic things:

  • Remove all the plugins
  • Remove cache and cookies
  • Uninstall Firefox
  • Restart the computer (Windows 10 by the way)

I saw on a lot of forums pages that what worked for most people was to to set security.tls.enable_0rtt_data = false on the about:config, which I did, but the problem persists. I also noticed that when I reset Firefox, some visuals from Google services will have trouble to load the first few times I go on the page (as shown on the image attached). Not sure if it is relevant though.

Would you have any idea what I could try? My job is primarely focused around the Google Suite, so that is becoming a significantly painful problem to deal with...

Thanks in advance for any help!

Được hỏi bởi DalaFirefox 3 tuần trước

Được trả lời bởi Agent virtuel 3 tuần trước

  • Đã giải quyết

Installing edited add-on gives "Installation aborted because the add-on appears to be corrupt" error

Hello there! I have been trying to edit an existing browser extension (for the sole reason of adding new features to it for myself), and I've been trying to add it to my… (xem thêm)

Hello there!

I have been trying to edit an existing browser extension (for the sole reason of adding new features to it for myself), and I've been trying to add it to my Firefox browser. However, upon trying to install it to the browser, it throws an error saying: "Installation aborted because the add-on appears to be corrupt". I've been trying to read more into this issue all across the internet, but none of the recommendations seem to be working.

I tested my extension locally and with using the about:debugging temporary add-on method, and everything seemed fine.

I tried to re-configurate the 'xpinstall.signatures.required' variable by setting it to false (even thought this method is considered unsafe in most cases), and the issue still occurs

I also tried adding a new gecko ID to it as stated in this article, but to no avail: https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/manifest.json/browser_specific_settings

And last, but certainly not least, I tried compressing the extension with web-ext aswell.

My question is - is there a way to add this extension permanently to my browser without submitting it to Mozilla? I did not create this extension, I only added custom integrations to it for myself.

And more importantly - is there a way to add it to the basic Firefox browser, which is not Firefox developer of Firefox nightly? Or maybe create a desktop shortcut that will always start the browser in debug mode, always containing the extension as "temporary"?

I can see that many posts and questions have already been posted regarding this "custom add-on" topic, but my situation is a bit different since my goal is to only use this add-on by myself (and I'm also revisiting this topic since none of the previous suggestions worked in my case)

Any comments, helps, or even links would be greatly appreciated! Have a great day!

Được hỏi bởi Nida 1 ngày trước

Được trả lời bởi TyDraniu 23 giờ trước

Detecting the right proxy in a Multiple Proxys enviroment.

Hello, We are using a PAC-File. In the Function: FindProxyForURL(url, host) you return the Proxy. We are returning the Value: "PROXY proxy1:3128; proxy2:8080" … (xem thêm)

Hello,

We are using a PAC-File. In the Function: FindProxyForURL(url, host) you return the Proxy. We are returning the Value:

  "PROXY proxy1:3128; proxy2:8080" 

How Firefox determ wich Proxy is now active? We see that Firefox often takes the fallback Proxy. Which

Hello, We are using a PAC-File. In the Function: FindProxyForURL(url, host) you return the Proxy. We are returning the Value:

     "PROXY proxy1:3128; proxy2:8080".

We see that Firefox often takes the fallback Proxy. The connection via the Fallback proxy is much slower than the connection via the original proxy. 


My Questions: How does Firefox recognize which Proxy is now active? Is there away to debug the Proxy Selection? Can I give a priority to a Proxy?

Kind regards / Mit freundlichen Grüßen     Bernd Wollny Proxy Support Team

Được hỏi bởi bernd.wollny 6 giờ trước

Youtube not showing the full bottom of the video

Sometimes when I go to click on songs on YouTube it doesn't show the whole bottom part of the video's screen. It has some of it but does not show the fullscreen mode opti… (xem thêm)

Sometimes when I go to click on songs on YouTube it doesn't show the whole bottom part of the video's screen. It has some of it but does not show the fullscreen mode option to click on. When i open up Chrome it's fine. I'm using the newest update of Firefox.

Được hỏi bởi Camisha Taylor 2 ngày trước

Lần cuối trả lời bởi Camisha Taylor 7 giờ trước

Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (xem thêm)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Được hỏi bởi Apollyon48 8 giờ trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 7 giờ trước

Google Meet "You can't join this video call" as a guest user

I am using Firefox as a browser to scrape data from Google Meet. However, while it works fine on Google Chrome, I encounter an error when using Firefox, which states: 'Yo… (xem thêm)

I am using Firefox as a browser to scrape data from Google Meet. However, while it works fine on Google Chrome, I encounter an error when using Firefox, which states: 'You can't join this video call.'

Được hỏi bởi Abhishek Negi 1 ngày trước

Lần cuối trả lời bởi jonzn4SUSE 8 giờ trước

firefox freeing W10 PC since last update

Last update of Firefox has caused the PC to freeze. Tried all "so called" fixes to no avail. Other browsers ( Chrome & Edge) worked fine. Tried uninstall and re-insta… (xem thêm)

Last update of Firefox has caused the PC to freeze. Tried all "so called" fixes to no avail. Other browsers ( Chrome & Edge) worked fine. Tried uninstall and re-install Firefox with same results. Have had to restore the PC to the earlier version where there is no problems. Now working on the previous version and will not update again until problem is fixed. All ideas for a fix are welcome.

Được hỏi bởi Mal Owen 16 giờ trước

Lần cuối trả lời bởi jonzn4SUSE 12 giờ trước

"About Firefox" box shows error message "Failed to check for updates".

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being pr… (xem thêm)

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being prompted that an update was available. I went to "About Firefox" and saw the error message "Failed to check for updates". Please help. Thanks.

Được hỏi bởi WILLIAM RAMIREZ 22 giờ trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 8 giờ trước

Websites display closed closed captioning even though the videos have that option.

So I am watching a video for a class and that video player has its own closed captioning and when I am watching the video there is a different closed captioning appearing… (xem thêm)

So I am watching a video for a class and that video player has its own closed captioning and when I am watching the video there is a different closed captioning appearing over the video even though it is not the one from the video player. I attached an image of what I see.

Được hỏi bởi juliaj25012 14 giờ trước

Lần cuối trả lời bởi juliaj25012 9 giờ trước