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Sync does not work on any device

I have never managed to get Firefox Sync to work on my devices, I don't know why. I don't get an error message saying it failed or why it failed. I run Firefox on desktop… (xem thêm)

I have never managed to get Firefox Sync to work on my devices, I don't know why. I don't get an error message saying it failed or why it failed. I run Firefox on desktop (Linux) and Android, both always updated to the latest version.

My use case is simple, I just want my mobile Firefox to have all the bookmarks I have on desktop already.

On Android, when I go to my account settings it says "Las synced: never". Clicking the "Sync now" button does absolutely nothing.

On Desktop I go to Settings - Sync, press the Sync button. It appears to work, though no feedback is ever provided.

When I go to about:sync-log, on desktop, finally an error is shown. It seems to attempt to connect to https://sync-765-us-west-2.sync.services.mozilla.com/1.5/207352084/info/collections and fails. Manually going to the URL also fails on both desktop and mobile. Entire log below

1709188645048 Sync.LogManager DEBUG Flushing file log 1709188645050 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188645050 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188645052 Sync.LogManager DEBUG Log cleanup threshold time: 1708324645052 1709188645052 Sync.LogManager DEBUG Done deleting files. 1709188684156 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1709188684156 FirefoxAccounts DEBUG fxa_status received 1709188684156 FirefoxAccounts DEBUG service: sync 1709188684156 FirefoxAccounts DEBUG is private browsing: false 1709188684291 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1709188684291 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1709188690370 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:pair_preferences 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690496 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188767104 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1709188767104 FirefoxAccounts DEBUG getOAuthToken enter 1709188767104 FirefoxAccounts TRACE getCachedToken returning cached token 1709188767104 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1709188767104 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1709188767361 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1709188768376 Sync.RemoteTabs INFO Generating tab list with filter 1709188768377 Sync.RemoteTabs INFO Final tab list has 0 clients with 0 tabs. 1709188991788 FirefoxAccounts ERROR Pairing channel error: Error: WebSocket unexpectedly closed(resource://gre/modules/FxAccountsPairingChannel.sys.mjs:3599:20) JS Stack trace: FxAccountsPairingChannel</_setupListeners/<@FxAccountsPairingChannel.sys.mjs:3599:20 1709189210399 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1709189210400 FirefoxAccounts DEBUG fxa_status received 1709189210400 FirefoxAccounts DEBUG service: 30b11ae57025e70b 1709189210400 FirefoxAccounts DEBUG is private browsing: false 1709189279244 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189285734 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189303334 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189310511 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189312578 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189527477 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1709189527477 FirefoxAccounts DEBUG getOAuthToken enter 1709189527477 FirefoxAccounts TRACE getCachedToken returning cached token 1709189527477 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1709189527477 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1709189527975 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1709189534135 Sync.Service DEBUG User-Agent: Firefox/123.0 (Linux x86_64) FxSync/1.125.0.20240219145322.desktop 1709189534135 Sync.Service INFO Starting sync at 2024-02-29 06:52:14 in browser session 1LYtwG18bBEH 1709189534135 Sync.Service DEBUG In sync: should login. 1709189534135 Sync.Service INFO User logged in successfully - verifying login. 1709189534135 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709189534135 Sync.SyncAuthManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1709189534135 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok 1709189534135 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189534135 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1709189534136 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709189538030 Sync.Resource WARN GET request to https://sync-765-us-west-2.sync.services.mozilla.com/1.5/207352084/info/collections failed: [Exception... "The connection was established, but no data was ever received" nsresult: "0x804b0014 (NS_ERROR_NET_RESET)" location: "<unknown>" data: no] No traceback available 1709189538030 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection was established, but no data was ever received" nsresult: "0x804b0014 (NS_ERROR_NET_RESET)" location: "<unknown>" data: no] No traceback available 1709189538031 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.network 1709189538031 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189538031 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1709189538031 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189538031 Sync.ErrorHandler ERROR Sync encountered a login error 1709189538032 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1709189538032 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1709189538034 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.sys.mjs:1041:15) JS Stack trace: onNotify@service.sys.mjs:1041:15 1709189538034 Sync.Service DEBUG Not syncing: login returned false. 1709189538035 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Được hỏi bởi Cosme Benito 6 giờ trước

Lần cuối trả lời bởi jonzn4SUSE 5 giờ trước

Enable pop-ups on a case-by-case basis

I have run into an annoyance where I am trying to click on a link in my email to open a new page. Clicking on the link makes a bar show up telling me that Firefox has pre… (xem thêm)

I have run into an annoyance where I am trying to click on a link in my email to open a new page. Clicking on the link makes a bar show up telling me that Firefox has prevented a popup from being opened (see attached image). I am given the option of managing my preferences / Firefox settings, where I can either go through multiple steps to permanently allow all pop-ups from that website until I restore my original settings, or uncheck a box to permanently allow all pop-ups from all sites until I check that box again. This is annoying because I have no interest in either allowing or disallowing all pop-ups from all websites, or all pop-ups from this specific website, every time I want to open a single pop-up from a specific site. I would rather that the warning bar which tells me that Firefox has blocked a pop-up also display a button allowing me to allow ONLY THIS SPECIFIC POP-UP IN THIS SPECIFIC CASE.

Is this a setting that exists in Firefox? Alternatively, is there a version of Firefox which does have a setting which would allow this? Or is this simply not a functionality that exists for this browser?

Được hỏi bởi Tiggy Chen 4 tháng trước

Lần cuối trả lời bởi zeroknight 4 tháng trước

How completely disable firefox activity in background?

Firefox consumes a lot of processor time in background. How to disable it? Following options do nothing: Use recommended performance settings - dasabled Use hardware ac… (xem thêm)

Firefox consumes a lot of processor time in background. How to disable it?

Following options do nothing: Use recommended performance settings - dasabled Use hardware acceleration when available - disabled browser.tabs.remote.autostart = false

Được hỏi bởi Andrey Sherstobitov 2 tháng trước

Lần cuối trả lời bởi Terry 2 tuần trước

Blocking Youtube Ads

Dear Friends, Trust all is well... PLEEZE put an end to this mystery. Can you BLOCK YOUTUBE ADS or not? If so, how is that accomplished. Many of the extension are not … (xem thêm)

Dear Friends,

Trust all is well...

PLEEZE put an end to this mystery. Can you BLOCK YOUTUBE ADS or not? If so, how is that accomplished.

Many of the extension are not safe even dangerous to use.

Thank You!

Best, Ralph

Được hỏi bởi felix85 3 tháng trước

Lần cuối trả lời bởi cor-el 3 tháng trước

Update Firefox Browser

When trying to update Firefox on my Linux Mint system, I saw this in settings: Updates disabled by your system administrator. Well, I am the administrator. I checked and… (xem thêm)

When trying to update Firefox on my Linux Mint system, I saw this in settings:

Updates disabled by your system administrator. Well, I am the administrator. I checked and I have administrator privilege, and I would not have disabled updates. How to I convey that to Firefox so I can update my browser?

Please email me: [removed email from public support forum] with a response.

Thanks.

Được hỏi bởi murphy.al 4 tháng trước

Lần cuối trả lời bởi James 4 tháng trước

Tab bar suddenly moved to top, above location and other toolbars? How to fix?

I accidentally hid the menu bar and toolbars (with an accidental keyboard shortcut, I think), and when I re-enabled them, now the tab bar is above the location bar instea… (xem thêm)

I accidentally hid the menu bar and toolbars (with an accidental keyboard shortcut, I think), and when I re-enabled them, now the tab bar is above the location bar instead of right above the content windows. How do I move it back? I can't find the "browser.tabs.onTop" setting in about:config, or any check box in the View menu, settings, etc.

I'm using Firefox 119.0.1 on Ubuntu Linux.

Thanks!

Được hỏi bởi reedhedges 3 tháng trước

Lần cuối trả lời bởi cor-el 3 tháng trước

YouTube no longer always to play video resolution above 360p in FireFox anymore.

Why does FireFox not allow me to play videos in Youtube above the resolution 360p. Since now FireFox won't allow me to play YouTube videos from 720p or 1080p anymore. Whi… (xem thêm)

Why does FireFox not allow me to play videos in Youtube above the resolution 360p. Since now FireFox won't allow me to play YouTube videos from 720p or 1080p anymore. While other browser's allow me to play above 360p up to 4K resolution. What is going on with FireFox this never happen before until the upgrade of FireFox in Manajaro ARM.

Được hỏi bởi ltheocha 4 tháng trước

Lần cuối trả lời bởi zeroknight 4 tháng trước

restore session failure

Today when I closed Firefox and reopened it the option to restore previous session was not shown, as a result I have lost half my pinned tabs (I managed to redo the rest … (xem thêm)

Today when I closed Firefox and reopened it the option to restore previous session was not shown, as a result I have lost half my pinned tabs (I managed to redo the rest from bookmarks) which were vital. I tried going into history but the option was greyed out.

This happened yesterday too but after redoing half my tabs I went to open gmail and it restored all my tabs, I tried the sane today but it failed so am stuck with half my tabs.

Please do not suggest I use synch as I only use one device.

Được hỏi bởi a.frayed.knot.mate 5 tháng trước

Lần cuối trả lời bởi cor-el 5 tháng trước

Firefox crashing repeatedly

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists.… (xem thêm)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Được hỏi bởi Bilal Musani 5 tháng trước

Lần cuối trả lời bởi zeroknight 5 tháng trước

Can't play twitter and reddit videos/gif in Firefox

My OS is ubuntu20.046LTS, and the Firefox is 118.0.2. Just like the images i post, i can't play the videos at all, but i can play the youtube videos. The developer tools… (xem thêm)

My OS is ubuntu20.046LTS, and the Firefox is 118.0.2. Just like the images i post, i can't play the videos at all, but i can play the youtube videos. The developer tools console in twitter video post shows 2 errors:

 The Content-Security-Policy: The page’s settings blocked the loading of a resource at data:i (“object-src”);
 The connection to https://api.twitter.com/live_pipeline/events?topic= was lost while loading the page.

I thought my problem may be related to these errors so i post them. Alough i can play the videos in chrome normally, but i used to the Firefox, please help me

Được hỏi bởi qweyola 4 tháng trước

Lần cuối trả lời bởi zeroknight 3 tháng trước

disruption forced restart

Reopening https://support.mozilla.org/en-US/questions/1412054 As you can see from https://github.com/linuxmint/linuxmint/issues/577 this issue is caused by Mozilla not c… (xem thêm)

Reopening https://support.mozilla.org/en-US/questions/1412054

As you can see from https://github.com/linuxmint/linuxmint/issues/577 this issue is caused by Mozilla not caused by Linux Mint as accused in questions/1412054

Can you be honest and address this?

Được hỏi bởi jmss 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước

Video Playback Issue on Fedora 38 - "Media Playback Aborted due to Corruption"

I'm encountering consistent video playback issues on Firefox while running Fedora 38. The error message I receive when attempting to play videos from certain sites, notab… (xem thêm)

I'm encountering consistent video playback issues on Firefox while running Fedora 38. The error message I receive when attempting to play videos from certain sites, notably LinkedIn and Twitter (now X), is:

  • The media playback was aborted due to a corruption problem or because the media used features your browser did not support.*

Furthermore, when examining Firefox's console while attempting to play a video, I observed the following error:

  • [Child 5999, MediaDecoderStateMachine #1] WARNING: Decoder=7fdb3c55a100 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - mozilla::MediaResult mozilla::FFmpegDataDecoder<60>::InitDecoder(AVDictionary**): Couldn't open avcodec: file /builddir/build/BUILD/firefox-118.0/dom/media/MediaDecoderStateMachineBase.cpp:166*

Steps to Reproduce: 1. Navigate to LinkedIn or X (previously Twitter). 2. Attempt to play any video content. 3. Observe the aforementioned error.

Additional Details: - OS: Fedora 38 - Firefox version: Initially 117.0.1, then updated to 118, both 64-bit. - This issue does not occur on Google Chrome on the same system. - I have attempted the following troubleshooting steps without success:

 1. Updated Firefox to the latest version.
 2. Enabled DRM content.
 3. Booted Firefox in Safe Mode.
 4. Disabled hardware acceleration.
 5. Cleared cache and cookies.
 6. Used a Flatpak version of Firefox.

This issue has significantly impacted my user experience, and I hope to find a resolution soon. Any assistance or guidance would be greatly appreciated.

Thank you!

Được hỏi bởi rusty_python 5 tháng trước

Lần cuối trả lời bởi Luiz Felipe F M Costa 4 tháng trước

Lame game

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin s… (xem thêm)

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin slot game, Firefox gets slow and hangs after about 25 spins. Chrome will go for 10,000 spins. So, Firefox is useless on game sites. I don't really expect a fix or solution. And I don't actually expect to use Firefox by the end of the day.

Được hỏi bởi wisemagic1 2 tuần trước

Lần cuối trả lời bởi zeroknight 2 tuần trước

collecting tabs on several windows onto one, new, window

I am in the habit of generating related tabs across several windows. Say, 5 windows and there might be 13 tabs that I want to organize onto one, new, window. How can I d… (xem thêm)

I am in the habit of generating related tabs across several windows. Say, 5 windows and there might be 13 tabs that I want to organize onto one, new, window. How can I do this?

Được hỏi bởi dsiddens 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước

Outlook webapp does not scroll in the folders section

Hi, This is for https://outlook.live.com where I cannot access my full list of folders. I am using Firefox on Linux (in Fedora 34) and my scrolling feature hasn't been … (xem thêm)

Hi,

This is for https://outlook.live.com where I cannot access my full list of folders. I am using Firefox on Linux (in Fedora 34) and my scrolling feature hasn't been working for a few days now. When I search for an email in one of the inaccessible folders, the folder does appear.

As an idea... I added https://outlook.live.com to the pop-up exemptions, no luck.

Any suggestions on how to fix this?

Many thanks!

Được hỏi bởi imrich.antal 2 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 2 tháng trước

Just refreshed a page by hitting ctrl + r twice, which bypasses safety net, and lost my whole draft for post I wanted to make. Is there a way to disable this "convenient feature" so this doesn't ruin my day further?

I wanted to make a lengthy post on a website today, but I accidentally hit CTRL + R twice which bypassed the "This page is asking you to confirm that you want to leave — … (xem thêm)

I wanted to make a lengthy post on a website today, but I accidentally hit CTRL + R twice which bypassed the "This page is asking you to confirm that you want to leave — information you’ve entered may not be saved." safety net. Is there a way to deliberately disable any and all refresh shortcuts and buttons when a safety net shows up, so my buttery fingers don't ruin my day to it's absolute maximum?

I want safety nets to be deliberately annoying.

Được hỏi bởi Snoucher 3 tháng trước

Lần cuối trả lời bởi cor-el 3 tháng trước

Update from tar.bz2 files extracted

Ark extracted Version 119 files into /home/Downloads/Firefox/Firefox. I tried ./update from the BASH command line, but didn't know which argument(s) to add to that comman… (xem thêm)

Ark extracted Version 119 files into /home/Downloads/Firefox/Firefox. I tried ./update from the BASH command line, but didn't know which argument(s) to add to that command. I'm hoping to update Firefox 78.14 ESR to a recent version, whether ESR or not. Thanks for your help.

Được hỏi bởi lee.hinkleman 4 ngày trước

Lần cuối trả lời bởi jonzn4SUSE 2 ngày trước

Youtube video continues to play after navigating back

Steps to reproduce: … (xem thêm)

Steps to reproduce: 1. Open youtube 2. Open any video 3. Hit back and navigate to youtube main page 4. Press media key play/pause on keyboard

Expected result: nothing happens Actual result: the sound from the video continues on the tab with youtube main page, the tab has "PLAYING" on it

Được hỏi bởi Никита Билоус 3 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 3 tháng trước