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Passwords

I suffered a catastrophic crash and had to replace my computer, a mac. I replaced it with another mac. Because the older one will not boot up, I could not migrate my fir… (xem thêm)

I suffered a catastrophic crash and had to replace my computer, a mac. I replaced it with another mac.

Because the older one will not boot up, I could not migrate my firefox data.

I ended up doing 'lost password' for all my sites.

There are a couple where the lost password thing hasn't worked.

It occurred to me to rename the (new computer's) logins.json file, copy the old computer's logins.json file from my external backup drive, put it in new computer's /user/library/application support/firefox, and then look in preferences, get the two passwords I want, set things back, enter these passwords into firefox again.

This did not work. In fact, now no matter which file is named logins.json, preferences says I have NO passwords stored.

I cannot find anything that tells me how to just decrypt the .json files (at least, not in a step-by-step way that I can use.)

Được hỏi bởi hedge1 4 tháng trước

Lần cuối trả lời bởi Dropa 4 tháng trước

Can't Update Firefox

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking f… (xem thêm)

Since about two months ago, I haven't been able to update Firefox(or any other browser for that matter). I've tried the typical method of going to Preferences, checking for updates, but I can't get passed that point. I get this error message stating "Failed to check for updates."

Chrome was giving me much of the same issue, I've allowed GoogleUpdate on my firewall rules, restarted the PC and tried again. Still got the same error message. I have no other antivirus software installed on this device other than the Windows Defender default app. Firefox hasn't told what I should be allowing past my firewall so I haven't tried anything similar for Firefox.

I also tried uninstalling Firefox, but when I tried to reinstall, I couldn't finish that process because clicking on Download Now led me to this error message stating "Hmm. We’re having trouble finding that site.

We can’t connect to the server at download.mozilla.org."

I assumed this was maybe a DNS issue. I tried a DNS flush but that also was ineffective. I tried changing my DNS servers to 1.1.1.1 and 1.1.1.2, also tried other known DNS servers but that didn't work either.

In the meantime, I'd like to at least get an offline installer going because my current version is 110.0.1.

Thank you.

Được hỏi bởi kimberly9 5 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 5 tháng trước

Your Firefox profile cannot be loaded. It may be missing or inaccessible

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename pro… (xem thêm)

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename profileini file. Finally I have uninstall and install using terminal by "sudo apt install firefox" but still I am getting this error "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

How to resolve this.

Thanks in advance.

Được hỏi bởi ms.sona.12 5 tháng trước

Lần cuối trả lời bởi cor-el 5 tháng trước

Firefox For Windows 7

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop. I believe the last v115 will be the last Windows 7 compatible version of Firefox, if th… (xem thêm)

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop.

I believe the last v115 will be the last Windows 7 compatible version of Firefox, if this is correct where can I find this or the correct version of Firefox to download and install on my Windows 7 laptop?

The Firefox website only seems to provide v119 now.

Thanks, Graham

Được hỏi bởi Graham Roberts 1 tháng trước

Lần cuối trả lời bởi James 1 tháng trước

Fire Fox Update

I received a message from Fire Fox that I should update. Now I have 2 Fire Fox icons and I need to know how to determine which one to delete. Then I need to know how to t… (xem thêm)

I received a message from Fire Fox that I should update. Now I have 2 Fire Fox icons and I need to know how to determine which one to delete. Then I need to know how to transfer my favorites and history to the one I keep. They both show favorites and history. I'm a rookie at this so if you can explain step by step it would help, thanks.

Được hỏi bởi rwhmitchell 4 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 4 tháng trước

updated FF to 114.0.1 and will not open. Gives error: platform version 114.0.1 is not compatible with min version >= 113.02 max <= 113.02

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" r… (xem thêm)

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" right over the version installed and keep all the bookmarks, etc.?

Được hỏi bởi donP22 5 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 5 tháng trước

About enabling QR code in the address bar

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date. … (xem thêm)

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date.

Được hỏi bởi jyunmo1910 1 tháng trước

Lần cuối trả lời bởi cor-el 1 tháng trước

update

While I was doing my banking I got an error message saying I was running an older version and needed to update my browser. When I updated to the latest version of Firefox… (xem thêm)

While I was doing my banking I got an error message saying I was running an older version and needed to update my browser. When I updated to the latest version of Firefox all my bookmarks and passwords got dumped. All of them. I can't find a previous profile to reinstall anywhere or an option to install a previous version. How do I roll this back?

By the way: I AM NOT HAPPY RIGHT NOW!!!!!

Được hỏi bởi rdcook 3 tháng trước

Lần cuối trả lời bởi smithjessica1080 3 tháng trước

Exporting (not copying) a digital certificate

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it… (xem thêm)

I wish to export, and not copy, a digital certificate so that I can import it to Keychain on my Mac. The only option in Firefox Browser on Mac is to copy, which means it only opens as a TextEdit and cannot be imported.

Any recommendations?

Được hỏi bởi adrianpadina 2 tháng trước

Lần cuối trả lời bởi cor-el 2 tháng trước

Disable pop up blocker

I cannot access certain email documents because my pop up is blocked. I have tried a number of searches as to where to disable the pop up for firefox but keep hitting de… (xem thêm)

I cannot access certain email documents because my pop up is blocked. I have tried a number of searches as to where to disable the pop up for firefox but keep hitting dead ends.

Được hỏi bởi obx105 1 tháng trước

Lần cuối trả lời bởi Terry 1 tháng trước

importing from safari browser

I am having trouble importing my info/bookmarks/passwords from Safari I am following instructions and getting to the point where it says click on safari folder then pres… (xem thêm)

I am having trouble importing my info/bookmarks/passwords from Safari

I am following instructions and getting to the point where it says click on safari folder then press open - when I press open nothing happens It just takes me back to the library to click on safari folder again and just keeps doing that

Any advice ?

Được hỏi bởi luciddrinks 5 tháng trước

Lần cuối trả lời bởi Terry 4 tháng trước

Support for winidowsserver2012

I have tried to upgrade firefox to 116.0.2 in windows server2012 but It got failed. The error message shows it is required to have OS windows 10 or later version Could… (xem thêm)

I have tried to upgrade firefox to 116.0.2 in windows server2012 but It got failed.

The error message shows it is required to have OS windows 10 or later version

Could you give me the support information for windows server2012?

Được hỏi bởi mochamochahiro 4 tháng trước

Lần cuối trả lời bởi James 4 tháng trước