Diễn đàn hỗ trợ Firefox

Firefox will not start on my PC, so in the process of troubleshooting, I reset my password to get into this Mozilla support site. I saw the notice about losing sync data, so I followed the instructions. I changed the password, then went to my iPhone, where Firefox is running. However, when I tried to create the backup, it would not take the new password. I presume that since it was running on the old password (which I do not remember), which is the password required for the backup. Next, I logged out of Firefox on my iPhone and logged back in with the updated password. Now my data seems to be gone.

I have two other devices running Firefox, iPad and another PC. I need to know how to create a backup that I can restore my sync data.

A recent update removed all of my most frequently visited sites and replaced them with garbage sites, even emails. Is there any way to get them back? That feature was so useful it was the main reason I've stayed with Firefox. It also won't let me remove the ones I don't want to see on that home page. It ignores "delete from history" and "remove" both.

I am a personal user. After installing the latest upgrade on my laptop (not the computer I am using now), Firefox now says I'm part of an organization and don't have permission to change settings. It no longer recognizes several browser extensions, including my Bitwarden extension (most annoying). Do I have to uninstall Firefox completely?

TIA

I keep getting messages from one of my credit cards saying a new computer was detected, saying it was Foxfire (or Mozilla) and Windows 10. The computer I'm using is running Windows 11 - why do I get Windows 10 in these messages?

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.

New update to Zen browser this morning, indicated that Roboform extension needed to be updated. Uninstalled,re-installed Roboform extension. Zen browser does not seem to use the the extension - no offer to fill passwords, etc.

Can I revert to previous version of the browser?

I have recently updated my Windows 10 machine to Windows 11. I went to Microsoft.com and clicked Sign In to log into my account but the page will act like you're hitting the TAB button on the keyboard over and over and also hitting enter. Since it tabs through the hyperlinks on the website and acts like I'm hitting ENTER it opens a new window/tab to https://www.microsoft.com/en-us/servicesagreement/. If you have pop up blockers on it will keep blocking the page while tabbing through all the hyperlinks on the page. I have recreated this issue in both the Firefox standard download version(Currently on 136.0 64 bit) and in the Microsoft Store windows app version of Firefox. I have tried clearing my cache/cookies and Private browsing as well to help keep some weird data sync from occurring. I checked my SSO settings in windows and don't have anything that would cause it to try and auto-login with that either. The "Allow Windows single sign-on for Microsoft, work, and school accounts" is not enabled. I noticed this ONLY happens when you try to login to Microsoft with the login.live.com link instead of the login.microsoftonline.com link. I tried recreating this on my phone on Firefox for Android and it does not happen. Chrome and Edge do not have the issue either. I did not have this issue on Windows 10. I have not tried uninstalling the browser since the Microsoft/Windows App version of Firefox had the issue and I had never downloaded/installed that version before. I did not log into my Mozilla account on that version either to try and help figure out if this was an account data problem. I tried to report this on the report a bug but the bot auto closed my bug report. If anyone could help I would appreciate it. Really don't want to switch over to another browser for such a small problem like this. I can't add any image since the page constantly opens a new window/changes. Thanks!

In Firefox, it's possible to store logins, and then assign a Master Password to protect those stored logins.

In the newest version of Firefox desktop for Windows (136.0 - 64 bit) - it asks for the Master Password twice, even when only showing a blank start tab.

Normally, it will first asks for the Master Password, when you browse to a website, that has a stored login. Is it a bug or a new security feature?? - anyway, I find it very, very annoying.

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank

I have cleared cashe, history, Turn VPN off, Turn adblocker off, these were all on when it worked. Now nothing

In the last few months my ability to connect to my web pages is getting difficult. Nearly every site gives me a security error message of could not connect sight unsecured. The suggestion is to contact the website owner. It would be great if Mozilla could provide more information on how to accomplish this

https://hbr.org will not allow me to sign in using Firefox. It does not recognise my email address if I use the Lost Password option. MS Edge allows me to sign in to https://hbr.org without problems. I have listed hbr.org as Exceptions in tracking protection, cookies, and blocking pop up windows

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small

Am unable to connect to onlinebanking.mynycb.com with Firefox but was able to connect with Microsoft Edge. Firefox msg. "Warning: Potential Security Risk Ahead" Seems like a bug in Firefox.

Lost Bookmarks after Microsoft upgrade(?) Since I'm using the latest version of Windows I don't know what to call what happened that came by way of Microsoft. So far as I know, I'm the only one reporting this. It would seem that if this was a change initiated by Microsoft it should have affected millions of users.