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  • Đã giải quyết

I have been trapped by a company called Pointofmail.

Pointofmail track emails messages sent in Gmail. They have prevented messages being sent. They do not provide a telephone number to call nor a street address. They have a… (xem thêm)

Pointofmail track emails messages sent in Gmail. They have prevented messages being sent. They do not provide a telephone number to call nor a street address. They have an email address (support@pointofmail.com) but don't respond to anything. The problem arose when I took up a free 30 day trial with their product, after which I did not wish to subscirbe. There is nowhere giving the "no thanks" option. Do you know how I can free myself from Pointofmail when Gmail is used in Firefox? Gmail works OK in other browsers (Thunderbird and Google). Please advise.

Đã được hỏi bởi udabkowski 2 tháng trước

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  • Đã giải quyết

Lockwise password display

Hi, Recently upgraded from ESR 68.12 to ESR 78.3 I have over 2000 passwords on my Corporate desktop Firefox account and I find I'm unable to access these in anything like… (xem thêm)

Hi,

Recently upgraded from ESR 68.12 to ESR 78.3 I have over 2000 passwords on my Corporate desktop Firefox account and I find I'm unable to access these in anything like a timely fashion. The new Lockwise password manager UI does not appear to be able to display a LIST of passwords based on usernames, date last used, date last changed, urls etc. Is it possible to get a list view instead of the current one, or will I have to downgrade back ESR 68.12 ?

Thanks Bob

Đã được hỏi bởi Rob_W 3 ngày trước

Đã được trả lời bởi Rob_W 7 giờ trước

  • Đã giải quyết

Tracking down a line or object height issue

The attached images say it all. I'm working with a week-old install of 78.0.2 on my MacBook Pro, and even when I restart with add-ons disabled I'm having this issue on el… (xem thêm)

The attached images say it all. I'm working with a week-old install of 78.0.2 on my MacBook Pro, and even when I restart with add-ons disabled I'm having this issue on elements of just about webpage I visit, including the dropdown menu here.Why is Firefox doing this?

Đã được hỏi bởi jamesaltemus 2 tháng trước

Đã được trả lời bởi jamesaltemus 1 tuần trước

  • Đã giải quyết

Firefox can't load youtube settings.

Firefox can't load youtube settings, instead show endless preloader animation. Win 10 FF 78.0.2 64bit I cleaned the cookies, tried safe mode, tried to delete all plug-ins… (xem thêm)

Firefox can't load youtube settings, instead show endless preloader animation. Win 10 FF 78.0.2 64bit

I cleaned the cookies, tried safe mode, tried to delete all plug-ins, tried to delete the browser profile, I reinstalled Firefox - no result.

What should I do?

Đã được hỏi bởi doomedseer 2 tháng trước

Đã được trả lời bởi cor-el 2 tháng trước

  • Đã giải quyết

Close Multiple Tabs sub-menu in context menu

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context … (xem thêm)

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context menu. Is there's a way to change this so that they will appear directly in the main context menu? I use "close tabs to the right" often and I find this very annoying.

Đã được hỏi bởi gershonido 3 tháng trước

Đã được trả lời bởi gershonido 3 tháng trước

  • Đã giải quyết

How to Customize Tab Options

Firefox was recently changed where "Close Multiple Tabs" is now a drop-down that contains the option "Close tabs to the right" is there a way to eliminate the drop-down a… (xem thêm)

Firefox was recently changed where "Close Multiple Tabs" is now a drop-down that contains the option "Close tabs to the right" is there a way to eliminate the drop-down and just have the "Close tabs to the right" option available when right clicking a tab?

Pictures added. Thanks!

Đã được hỏi bởi 2kol4u 2 tháng trước

Đã được trả lời bởi cor-el 2 tháng trước

  • Đã giải quyết

Extensions no longer functioning after firefox refresh

I refreshed Firefox, now Lastpass and Ghostery don't show up in my toolbar or work anymore (Mac OS 10.9.5). I removed the Lastpass extension, then reinstalled to no avail… (xem thêm)

I refreshed Firefox, now Lastpass and Ghostery don't show up in my toolbar or work anymore (Mac OS 10.9.5). I removed the Lastpass extension, then reinstalled to no avail. Oddly, Adblock Plus is in my toolbar and works fine. Attached photo shows Adblock, but no Lastpass or Ghostery icons in my toolbar.

Đã được hỏi bởi bshirakawa 4 ngày trước

Đã được trả lời bởi jscher2000 3 ngày trước

  • Đã giải quyết

scroll bar disappears

using FF V 80.0.1 (64bit) with W10 actual service release. When I call www.t-online.de I can see the scroll bar for some seconds but then it disappears and I can't scroll… (xem thêm)

using FF V 80.0.1 (64bit) with W10 actual service release. When I call www.t-online.de I can see the scroll bar for some seconds but then it disappears and I can't scroll the page neither with mouse nor with key. Any idea what to do or what to manage in order to avoid the failure. When calling this site with Edge there is no problem ????

Đã được hỏi bởi Hansz 6 ngày trước

Đã được trả lời bởi FredMcD 6 ngày trước

  • Đã giải quyết

Removed Amazon and Ebay search engines keeps coming back since firefox 80

Hello, I had custom search engines set in search.json/searchplugins configuration file. It worked perfectly since firefox 80. Now, Amazon and eBay keeps adding themselves… (xem thêm)

Hello,

I had custom search engines set in search.json/searchplugins configuration file. It worked perfectly since firefox 80. Now, Amazon and eBay keeps adding themselves as search engines.

Anyone know how to remove them properly once and for all ?

Đã được hỏi bởi dfrank1 1 tuần trước

Đã được trả lời bởi dfrank1 1 tuần trước

  • Đã giải quyết

Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (xem thêm)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Đã được hỏi bởi Col 2 tháng trước

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  • Đã giải quyết

Yahoo web problem with Firefox!

Hello, After the new update of Firefox Yahoo is not showing correctly. please look at the screen shot. Do you know why? Thank you for your answer and your time best … (xem thêm)

Hello, After the new update of Firefox Yahoo is not showing correctly. please look at the screen shot. Do you know why? Thank you for your answer and your time best

Đã được hỏi bởi byphoto 2 tuần trước

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  • Đã giải quyết

When open to website using ID and password FireFox opens instead to a screen discussing Oracle iPlanet Web site

Subject says it all - just about. When I attempt to open one particular website, I enter my userID and password and when screen opens it is not to the website selected bu… (xem thêm)

Subject says it all - just about. When I attempt to open one particular website, I enter my userID and password and when screen opens it is not to the website selected but to a screen showing information about Oracle iPlanet Web Site. Cannot find a way to get past this screen. Been accessing this site daily for months without a hitch. A few weeks ago this happened one time. I closed FireFox and reopened and worked as it should . Then yesterday this started again and happens every time. Can access from Safari. Only install one new application recently, TotalAV but that was about 10 days ago.m Will attempt to add screen shot of what I see. The website I am attempting to access is in connection with my employer and I need to access it on at least a weekly basis. Other websites of my employer work fine. Please advise ehw

Đã được hỏi bởi ehw3 2 tháng trước

Đã được trả lời bởi cor-el 2 tháng trước

  • Đã giải quyết

Firefox 78 and the webp file extension for images. How do I disable webp?

I'd like it if Firefox would automatically convert webp images to jpg or png files instead of the opposite... stop trying to save png or jpg files as webp... and stop ser… (xem thêm)

I'd like it if Firefox would automatically convert webp images to jpg or png files instead of the opposite... stop trying to save png or jpg files as webp... and stop serving me webp images when it is optional. I understand there are websites that ONLY display webp format images, but I am also aware that jpg and png files exist on many of these websites as well. I do not want to disable the ability to display webp in the browser, but I want to turn off whatever option is currently turned on.

I'd like to go back to being able to right click, Save Image As > and end up saving a png or jpg. There have been several websites over the last few weeks that I have visited, and even if the image in the URL is named jpg or png, Firefox tries to save it as a webp. This is complicating my image saving process. I am using the Add-on named "Save webP as PNG or JPEG" which works, but slows down my saving process considerably. The Add-on does not remember the last folder I saved an image to, and adds several additional clicks to what used to be a simple process.

Is there a way in about:config to prevent Firefox from putting webp as the default file format in the Save Image As dialog box?

Suggesting that I use Internet Explorer or Edge is crazy. I'm not changing browsers.

You can demo this annoyance by trying to save this image, which is obviously supposed to be a jpg: https://media.entertainmentearth.com/assets/images/7c23e8c9a6014c57aa8f5d3e281b3834lg.jpg

Đã được hỏi bởi brandon9 2 tháng trước

Đã được trả lời bởi jscher2000 2 tháng trước

  • Đã giải quyết

Firefox glitching images

Recently, I am seeing some images glitching when browsing in Firefox. For example, when I try to use Figma, images in my canvas glitch. I attached a screenshot as example… (xem thêm)

Recently, I am seeing some images glitching when browsing in Firefox. For example, when I try to use Figma, images in my canvas glitch. I attached a screenshot as example.

Glad if anyone can help me.

Đã được hỏi bởi Vinicius Bortoletto 2 tuần trước

Đã được trả lời bởi Vinicius Bortoletto 2 tuần trước

  • Đã giải quyết

Unclickable login button on Canadian Government Websites

A few weeks ago, login button stopped working for me on any Canadian Government Websites. It still works through Safari though. I have latest version of Firefox, tried er… (xem thêm)

A few weeks ago, login button stopped working for me on any Canadian Government Websites. It still works through Safari though. I have latest version of Firefox, tried erasing all the history/cookies/offline data/etc. Nothing helped. Is there anything else I can do?

Đã được hỏi bởi reshetnykov.b 2 tuần trước

Đã được trả lời bởi FredMcD 2 tuần trước

  • Đã giải quyết

Logins and passwords all missing.

I am in Windows 7, 64-bit. All of a sudden all of my Firefox logins and passwords are missing. I read several threads about this, which told me to check the "Old Fire… (xem thêm)

I am in Windows 7, 64-bit. All of a sudden all of my Firefox logins and passwords are missing. I read several threads about this, which told me to check the "Old Firefox Data" folder on my desktop for the logins.json file. However, the only information in that folder is from 2018, two full years ago. Where did my logins and passwords from yesterday go?

Also, I just updated to version 80.0.1, hoping to get my passwords and logins back, but they are sill missing. The problem just occurred today, before I updated from version 79-something.

Thank you for any help you can give. This is extremely upsetting.

Đã được hỏi bởi Virginian11 3 tuần trước

Đã được trả lời bởi Virginian11 3 tuần trước

  • Đã giải quyết

Backup Bookmarks

I delete the path \AppData\Roaming\Mozilla\Firefox\ but I recovered and now when I try to get my bookmarks it gives this error. It means something like "it was not possib… (xem thêm)

I delete the path \AppData\Roaming\Mozilla\Firefox\ but I recovered and now when I try to get my bookmarks it gives this error. It means something like "it was not possible to process the backup.

Đã được hỏi bởi lapy14 2 tháng trước

Đã được trả lời bởi jscher2000 2 tháng trước

  • Đã giải quyết

Hard to hit the "right spot" on the X icon when closing a tab - only a very small area gets a response

When I try to close a tab, if I place my cursor over the X icon and click, nothing happens. If I carefully hover the tip of my cursor over the very bottom of the (invisib… (xem thêm)

When I try to close a tab, if I place my cursor over the X icon and click, nothing happens. If I carefully hover the tip of my cursor over the very bottom of the (invisible) box around the X, the box will turn darker grey and I can finally click and close the tab. I'd estimate the grey box around the X is 1cmx1cm, but only the bottom 1-2mm elicit a response.

I have restarted Firefox and my computer. My browser version is up to date. I am not using any extensions. I am on a 2009 Mac running Yosemite.

Đã được hỏi bởi courtneykean 1 tháng trước

Đã được trả lời bởi cor-el 1 tháng trước