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  • Đã giải quyết

Shortcuts

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been o… (xem thêm)

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Được hỏi bởi Stockdalecarina1 1 tháng trước

Được trả lời bởi Kiki 1 tháng trước

  • Đã giải quyết

My Homepage Shortcuts Disappeared

Hello, I'm using Firefox on Linux Mint. All of my homepage shortcuts have disappeared without the option to add them back. I tried toggling the shortcuts option on and of… (xem thêm)

Hello, I'm using Firefox on Linux Mint. All of my homepage shortcuts have disappeared without the option to add them back. I tried toggling the shortcuts option on and off and nothing happens. Nothing also happens when checking and unchecking the sponsored shortcuts setting.

Được hỏi bởi GD IIIRuda975III 1 tháng trước

Được trả lời bởi Kiki 1 tháng trước

  • Đã giải quyết

Favicons not showing on home page

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, i… (xem thêm)

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, it just moves the location of the search bar. I've included some images to better illustrate the problem.

Is there any way we can restore the favicons?

Được hỏi bởi dave.nickerson 1 tháng trước

Được trả lời bởi Kiki 1 tháng trước

  • Đã giải quyết

4 rows of shortcuts missing

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the … (xem thêm)

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Được hỏi bởi Eugene Faber 1 tháng trước

Được trả lời bởi Eugene Faber 1 tháng trước

  • Đã giải quyết

This morning's Firefox update erased all of my favorite sites from my home screen. How do I get those back?

Please let me know how to get my favorite sites back on my home screen. I use them a lot as they are real time savers. When I signed on this morning, it asked if I want… (xem thêm)

Please let me know how to get my favorite sites back on my home screen. I use them a lot as they are real time savers. When I signed on this morning, it asked if I wanted Firefox to access my computer. I've always said yes and the updates have never caused a problem - until today.

I would appreciate an email ([edited email from community support forum]) letting me know how to get this to work.

Được hỏi bởi lpcaverly 1 tháng trước

Được trả lời bởi Kiki 1 tháng trước

  • Đã giải quyết

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (xem thêm)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Được hỏi bởi Bárbara 1 tháng trước

Được trả lời bởi Denys 1 tháng trước

  • Đã giải quyết

location

Why doesn't Firefox recognize my correct location? It gives me the weather for Chicago, IL on my homepage. I don't live in IL. MS Windows and Edge have my correct locatio… (xem thêm)

Why doesn't Firefox recognize my correct location? It gives me the weather for Chicago, IL on my homepage. I don't live in IL. MS Windows and Edge have my correct location, so why doesn't Firefox?

I have tried to change weather location on my Firefox homepage by putting in the correct town and state, then hitting the search icon but nothing happens, although once I was redirected to the AcuWeather site.

This is not that big a deal as I can get my weather on my Samsung phone, but it is puzzling.

Thanks for your time--Maureen

Được hỏi bởi mblawent 1 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

  • Đã giải quyết

Homepage saved sites

My homepage saved sites are just not showing anymore when I start Mozilla or open a new tab. They are still saved but they are not showing up at all, I have checked about… (xem thêm)

My homepage saved sites are just not showing anymore when I start Mozilla or open a new tab. They are still saved but they are not showing up at all, I have checked about:config and everything is still there. I have tried following things: 1. restart Mozilla 2. restart PC 3. refresh Mozilla (this worked... for 1 day, I had to manually put all the saved sites again but they again disappeared when I turned on PC the next day)

However, if I enter troubleshoot mode, everything is still there and working. So I assumed it is an extension or a theme problem, which would be a great solve if I had any really. I have no extensions and I use the same basic theme that I start with. So I tried disabling hardware acceleration, didn't work. I am running out of ideas really other than switching to Chrome at this point.

Attaching files to show the issue. Not shown is the regular mode, the shown one is the troubleshoot mode

Được hỏi bởi Adnan Catovic 1 tháng trước

Được trả lời bởi Paul 1 tháng trước

  • Đã giải quyết

Shortcuts Row(s) Disappeared

When v143 was released something happened to the shortcuts row(s). Regardless of refreshing efforts, rolling back versions, and searching the forums, there's no way to co… (xem thêm)

When v143 was released something happened to the shortcuts row(s). Regardless of refreshing efforts, rolling back versions, and searching the forums, there's no way to consistently get the shortcuts back. Sometimes they appear with a new browser instance, sometimes they don't. They don't appear with new tabs, and they don't stay when they do appear with a new browser. Grrrr. Please restore the shortcuts!

Được hỏi bởi joehiker7549 1 tháng trước

Được trả lời bởi Kiki 1 tháng trước

  • Đã giải quyết

Shorcuts feature on the start page

Hello, I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from … (xem thêm)

Hello,

I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from recently visited sites.

I would like to keep only the shortcuts I manually pinned, without Firefox suggesting or adding new ones automatically. Currently, if I disable browser.newtabpage.activity-stream.feeds.topsites, all shortcuts disappear, and if I leave it enabled, Firefox keeps adding unwanted sites.

Could you please add an option to disable automatic shortcut suggestions while keeping only pinned shortcuts? This would make the feature much more convenient for users who prefer to manage their shortcuts manually.

Thank you!

Được hỏi bởi xdd xdd 2 tháng trước

Được trả lời bởi Paul 2 tháng trước

  • Đã giải quyết

Auto-adding shortcuts?

How to disable the auto-adding of shortcuts feature from history to home page? It's really annoying, when I want to change my pinned shortcuts, I have to delete all auto … (xem thêm)

How to disable the auto-adding of shortcuts feature from history to home page? It's really annoying, when I want to change my pinned shortcuts, I have to delete all auto added shorcuts (Even when the items on the screen are finished, they keep appearing in front of me, and this takes a long time). It is a must feature I think.

Được hỏi bởi MithraWill 2 tháng trước

Được trả lời bởi Paul 2 tháng trước

  • Đã giải quyết

Firefox adds unwanted shortcuts to new tab

On a new tab page, I have unselected "recommended stories" and added four rows of shortcuts. Almost invariably, when I open a new tab, Firefox has added a couple of new s… (xem thêm)

On a new tab page, I have unselected "recommended stories" and added four rows of shortcuts. Almost invariably, when I open a new tab, Firefox has added a couple of new shortcuts, bumping two of mine off the page. The shortcuts I've selected are the ones I want. I would like Firefox to stop making suggestions. Does anyone know if that's possible, and, if so, how do you do it?

Được hỏi bởi Ed LeRoy 2 tháng trước

Được trả lời bởi Paul 2 tháng trước

  • Đã giải quyết

Adding shortcut to homepage

I've added pinned shortcuts to my homepage before, but am not able to do so now. I read the instructions, but am not seeing the three dot icon for the menu on my address … (xem thêm)

I've added pinned shortcuts to my homepage before, but am not able to do so now. I read the instructions, but am not seeing the three dot icon for the menu on my address bar. I have bookmarked the site and it is showing in bookmarks.

What am I doing wrong?

Được hỏi bởi dlbuttram 4 tháng trước

Được trả lời bởi Bradforth 4 tháng trước

  • Đã giải quyết

Mysterious apps/images on home screen

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image wit… (xem thêm)

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image with links to various websites. Today's panels are titled "Daily Wonder," "Hats Off to the Class of '25," and "Markets." A click on any of these panels takes me to a website. No idea how these panels are produced or by whom. If I try to take a screenshot, the images disappear and my normal home screen is shown. I do not recognize anything in the Task Manager that might explain this. Not sure if this is a Windows issue or a Firefox issue. Perhaps another user can ask me questions that will lead to more information.

Windows 10 version 22H2, OS Build 19045.5854.

Thanks, Cloverdavid

Được hỏi bởi David K 5 tháng trước

Được trả lời bởi Paul 5 tháng trước

  • Đã giải quyết
  • Đã khóa

shortcuts

My shortcuts on my Firefox Homepage vanished. How can I get them back?

Được hỏi bởi enterprise.e 4 tháng trước

Được trả lời bởi Denys 4 tháng trước