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  • Đã giải quyết

Shortcut to directly screenshot a full page.

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that. Is ther… (xem thêm)

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that.

Is there a shortcut to just directly take a screenshot of the whole page? Is there a way to configure such a shortcut if there isn’t one by default?

Thanks!

Đã được hỏi bởi binki 1 tháng trước

Đã được trả lời bởi jscher2000 1 tháng trước

  • Đã giải quyết

Gmail log in issue

I am unable to log into my gmail account. Though, no error message is displayed but there is no response on the screen when I click my email id to open it and the log in … (xem thêm)

I am unable to log into my gmail account. Though, no error message is displayed but there is no response on the screen when I click my email id to open it and the log in page fails to open. I have been facing this log in issue for the last two/three days. Kindly help me get rid of this problem. Thanks

Đã được hỏi bởi pv.nair97 4 tuần trước

Đã được trả lời bởi FredMcD 4 tuần trước

  • Đã giải quyết

Firefox >79 slow to load pages

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webp… (xem thêm)

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webpage, so I used system restore to go back to 79. I've upgraded to 82.0.2 and the same thing is happening. Tried going back using system restore, but system restore failed for some reason, so I'm now stuck. I haven't had success re-installing FF 79.0. Any ideas why FF would be so slow loading a page? FYI, once I'm on that website, if I click to another page on that website, it loads quickly and normally. Only seems to be when I'm moving to a new website. I'm using Windows 7.

Đã được hỏi bởi bgula 2 tuần trước

Đã được trả lời bởi cor-el 11 giờ trước

  • Đã giải quyết

Not able to complete financial transactions with Firefox.

Not able to complete transactions with major financial institutions using Firefox. Same transactions completed on other browsers. Problem began in the past week or 2. H… (xem thêm)

Not able to complete transactions with major financial institutions using Firefox. Same transactions completed on other browsers. Problem began in the past week or 2.

Have removed all extensions

Security issue?

Appreciate assistance. Thanks

Đã được hỏi bởi rchandel 1 tuần trước

Đã được trả lời bởi FredMcD 6 ngày trước

  • Đã giải quyết

Private mode sending cookies

I noticed today when I opened a new private window and pasted a URL into the address bar, the website seemed to know that I had been there before. So I closed the window,… (xem thêm)

I noticed today when I opened a new private window and pasted a URL into the address bar, the website seemed to know that I had been there before. So I closed the window, opened up a new private window, turned on the network tool, and tried again. What I saw was on the very first network request, Firefox sent half a dozen cookies to the website!

What's going on here? Does the private browsing session not end when I close the window? Is it supposed to?

Đã được hỏi bởi firefox1097 1 tuần trước

Đã được trả lời bởi firefox1097 6 ngày trước

  • Đã giải quyết

Add and modify Bookmarks

Hi, Since long time ago (I don't know when it started) I can't add or modify any Bookmarks ! I have a window oppening with nothing inside. If I try to mofify an old bookm… (xem thêm)

Hi, Since long time ago (I don't know when it started) I can't add or modify any Bookmarks ! I have a window oppening with nothing inside. If I try to mofify an old bookmark, I can change the name but not the link :-( Is there anythings to do like repar or delet a file ? Thx for any helper !

Hugo

Đã được hỏi bởi jumpcutting 6 ngày trước

Đã được trả lời bởi FredMcD 5 ngày trước

  • Đã giải quyết

Possible scam involving email address

I was notified by a 3rd party monitoring service of a potential scam involving my email address, DOB, tel #, etc. To the best of my knowledge my password was not compromi… (xem thêm)

I was notified by a 3rd party monitoring service of a potential scam involving my email address, DOB, tel #, etc. To the best of my knowledge my password was not compromised. I contacted the potential site from the alerts which was GTL.Net and after contacting customer support I was told they had nothing to do with GTL. This company appears legitimate but I have had no dealings with them and have no idea whether I am being scammed or not. But they were possibly accessing information which they did not need. Help, I am stuck as to what alternatives are available.

Picture of 1 of 4 notifications (all 4 were the same):

Compromised Email Address & Compromised Phone

Monitored Element Email Addresses: [confidential info]@Gmail.com Monitored Element Phone Numbers: [confidential info] Date Found: 11/10/2020

We monitor online activity to identify the potential illegal trading and selling of your personal information. Unfortunately, we found a match which indicates the information within the red box above is available online. If your password was also compromised, that will be noted in the "Additional Info" section below. Please note, this is the password associated with the site where your email address was procured.

If the “potential site” information is populated, we obtained credible evidence that this is the possible site from which your email address and password, if applicable, were found and we recommend you change your password for this site.

If the "potential site" is not named, you should consider what sites you have associated with the “Monitored Element Email Addresses” and consider changing your password on those sites..

For example, if you set up an account with madeupwebsite.com (fictitious site for this example), you provided your email address to this site and established a password for this site; that password should be changed. See additional comments under “Here's what to do:”, below. We monitor online activity to identify the potential illegal trading and selling of your personal information. Unfortunately, we found a match which indicates the information within the red box above is available online. Below you will find additional information on next steps to take to ensure your personal information is secure.

Additional Info

The following data was found compromised with your email address. First Name Thomas Last Name Garner Email [email]@gmail.com Address 1 [confidential info] City [confidential info] Zip [confidential info] Country us Phone Number [confidential info] Potential Site gtl.net Creation Date 11/10/2020 D.O.B. D.O.B. Found Match IDEMAILADDR,IDHOMEPHONE

Here's what to do: Immediately change the password for the website if identified above. Consider changing passwords for websites or online accounts which may be associated with this email address. If the password is not identified above, that does not necessarily indicate your password is safe. Passwords might not be visible to our monitoring due to encryption or otherwise, yet they could be procured and encryption cracked by parties obtaining information from the dark web. Utilize smart password habits. Re-using passwords across multiple sources may increase your vulnerability to identity thieves. Create unique and strong passwords for your accounts using a mix of special characters, numbers and upper and lower case letters known only to you.

Here's what to do: Ensure the accounts that contain your phone number are secure. Many times, your phone number is used to authenticate your name and account information for websites like Gmail and Facebook.

CyberScan 11/17/2020 X CyberScan 11/17/2020 X CyberScan

edited for formatting and removing personal info -Andrew

Đã được hỏi bởi tbgarn 6 ngày trước

Đã được trả lời bởi jscher2000 6 ngày trước

  • Đã giải quyết

Developer Tools / Style Editor deletes text as I type

I'm assuming this bug was introduced in the last update to Firefox. Whenever I am typing anything into the Style Editor, the text randomly seems to delete itself. If I … (xem thêm)

I'm assuming this bug was introduced in the last update to Firefox. Whenever I am typing anything into the Style Editor, the text randomly seems to delete itself. If I type very slowly it is less likely to happen, but occasionally still does.

I have seen some other threads about this with no solutions which leads me to believe this is a bug.

Đã được hỏi bởi Gramps 6 ngày trước

Đã được trả lời bởi FredMcD 5 ngày trước

  • Đã giải quyết

Hexadecimal characters in Firefox, NOT in Chrome

When I open Wunderground in FF I get hexadecimal character maps for many buttons. https://www.dropbox.com/s/ci3v1ag7ppynkbw/Screen%20Shot%202020-11-22%20at%209.35.59%20P… (xem thêm)

When I open Wunderground in FF I get hexadecimal character maps for many buttons. https://www.dropbox.com/s/ci3v1ag7ppynkbw/Screen%20Shot%202020-11-22%20at%209.35.59%20PM.jpg?dl=0

In Chrome, they're fine: https://www.dropbox.com/s/zj855hxep7mx7rs/Screen%20Shot%202020-11-22%20at%209.30.49%20PM.jpg?dl=0

HUH?? With the Wunderground page open, the "text encoding" under the View menu is grayed out so I can't change the encoding. Suggestions?? THANKS!!!

Đã được hỏi bởi RobertL39 2 ngày trước

Đã được trả lời bởi cor-el 2 ngày trước

  • Đã giải quyết

New "403 Forbidden" webpage now blocking an everyday used website

My wife and I are both suddenly blocked from opening a fav website: https://www.freedomconsciousness.com/ We now get a 403 Forbidden webpage (generated by Wordfence) inst… (xem thêm)

My wife and I are both suddenly blocked from opening a fav website: https://www.freedomconsciousness.com/

We now get a 403 Forbidden webpage (generated by Wordfence) instead.

Ditto when using the utube webpage, then in the About tab, trying to reach the website that way.

Trying the Mozilla technique of clicking on the lock icon ... I get both a secure connection message and a not-secure-connected message. Nothing I try after that affects anything. What to do???

Cheers Jaykay

Đã được hỏi bởi Jaykay 2 ngày trước

Đã được trả lời bởi Jaykay 9 giờ trước

  • Đã giải quyết

Bookmark not work

When i do bookmark on page, its not works. its displayed message like "The bookmarks and history system will not be functional because one of Firefox's files is in use by… (xem thêm)

When i do bookmark on page, its not works. its displayed message like "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.". Please Solve this Problem.

Đã được hỏi bởi pcpndtrjt 2 tháng trước

Đã được trả lời bởi FredMcD 2 tháng trước

  • Đã giải quyết

Changing Language.

I currently have Firefox in Bengali. I can't do it in English. '''''''How do I do this in English?''''''' Please,help me. … (xem thêm)

I currently have Firefox in Bengali. I can't do it in English. '''''''How do I do this in English?'''''''

Please,help me.

Đã được hỏi bởi mdyeasinhossain506 1 tháng trước

Đã được trả lời bởi cor-el 1 tháng trước

  • Đã giải quyết

New Tab Pocket Settings Missing

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, … (xem thêm)

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, but when I go into new tab settings to make it show more than 3 stories, there are no options for them. It just gives me options for search, top sites, highlights, and snippets. How do I get these settings back?

Đã được hỏi bởi K00lman 1 tháng trước

Đã được trả lời bởi K00lman 1 tháng trước

  • Đã giải quyết

Cannot select front or rear camera

Hi, When I go to Facebook on Mozilla and try to use the messenger app to run a video call (using microsoft surface running windows 10), the default camera is my rear faci… (xem thêm)

Hi,

When I go to Facebook on Mozilla and try to use the messenger app to run a video call (using microsoft surface running windows 10), the default camera is my rear facing camera. There is no toggle i can see to switch it to the front camera. I cannot do so in window settings and have spoken with Microsoft support which tells me to call mozilla support. I cannot do it in any of the facebook settings either. I cannot do it with camera settings in mozilla either. I can use the front camera successfully from chrome! I can from Edge! I can from Zoom. I like mozilla and want to keep using it but if I can't resolve this I will likely just switch to chrome permanently. Please let me know how to select the default camera in mozilla. Thank you.

Đã được hỏi bởi amely 1 tháng trước

Đã được trả lời bởi Václav Trpišovský 1 tháng trước

  • Đã giải quyết

Getting rid of Duckduckgo

I installed the Duckduckgo extension and decided after a week that I didn't want to use it any longer. I disabled the extension and in Preferences/Search selected Google … (xem thêm)

I installed the Duckduckgo extension and decided after a week that I didn't want to use it any longer. I disabled the extension and in Preferences/Search selected Google to once again be my default search engine. But, when I do a search, Duckduckgo comes up as the default, and when I look in Preferences/Search it again shows as the default. I went back into extensions and totally removed Duckduckgo, reset Google again as the default but it reverts to Duckduckgo. I went into One-Click Search Engines and removed Duckduckgo, but then when I try to select my default search engine there are no search engines from which to choose. I clicked on Restore Default Search Engines but then I'm back to Duckduckgo being the default search engine. I've spent hours searching online with no success. How do I get rid of it and get Google back as my default? I'm using Firefox 82.0 on an iMac running Catalina. I updated to 82.0 hoping that might solve the issue, but no luck.

Đã được hỏi bởi philmguy 1 tháng trước

Đã được trả lời bởi jscher2000 1 tháng trước