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unable to log in to my blog

Được đăng

When I try to log in to my blog, all the information is cleared

I have tried all the support answers and trouble shooting and nothing will correct the problem.

I have been trying to correct this problem for about 5 hours

When I try to log in to my blog, all the information is cleared I have tried all the support answers and trouble shooting and nothing will correct the problem. I have been trying to correct this problem for about 5 hours

Giải pháp được chọn

I put a false log in and then put in the correct log in and this is the error message

(Error code: ssl_error_bad_cert_domain)

But remember, I have the same log ins for all my other blogs - with the same company - and they all work fine

Đọc câu trả lời này trong ngữ cảnh 0

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 13.0 r0
  • Google Update
  • 5.1.30214.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.9
  • TrendMicro Toolbar Rating Plugin
  • CANON iMAGE GATEWAY Mycamera Plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.0; rv:28.0) Gecko/20100101 Firefox/28.0

Thông tin chi tiết

Người tạo câu hỏi

By the way

I do want to say that Firefox browser is much better the Internet Explorer.

It is much faster.

By the way I do want to say that Firefox browser is much better the Internet Explorer. It is much faster.
jscher2000
  • Top 10 Contributor
8960 giải pháp 73425 câu trả lời
Được đăng

If it's on a commercial blog service, perhaps they might have some insight on the difference between the blogs and be able to provide some support.

To check one other thing now, open Firefox's Browser Console (Ctrl+Shift+j) and click the Clear button on the toolbar of the console to flush out whatever's there. Also "unclick" the CSS button on that toolbar so that style warnings are not cluttering up the display for now.

Leave the console open, and back in Firefox, try to login again. What you should see when looking in the console, is the URL of whatever page the login form submits to. Then I'm not sure what else might come up, URL or error message-wise. Does anything see peculiar?

When you click a URL, a small box will appear which shows the request and response headers. The actual form data and response page are not shown (you can show these if you like by right-clicking a URL and turn on the request/response bodies option, then repeating the login test). Among the response headers may be some error or redirect information. Explaining all the possibilities would take a book, but you could copy/paste anything you have a question about. If you want to obscure the URL of your block, just change the domain name to example.com.

If it's on a commercial blog service, perhaps they might have some insight on the difference between the blogs and be able to provide some support. To check one other thing now, open Firefox's Browser Console (Ctrl+Shift+j) and click the Clear button on the toolbar of the console to flush out whatever's there. Also "unclick" the CSS button on that toolbar so that style warnings are not cluttering up the display for now. Leave the console open, and back in Firefox, try to login again. What you should see when looking in the console, is the URL of whatever page the login form submits to. Then I'm not sure what else might come up, URL or error message-wise. Does anything see peculiar? When you click a URL, a small box will appear which shows the request and response headers. The actual form data and response page are not shown (you can show these if you like by right-clicking a URL and turn on the request/response bodies option, then repeating the login test). Among the response headers may be some error or redirect information. Explaining all the possibilities would take a book, but you could copy/paste anything you have a question about. If you want to obscure the URL of your block, just change the domain name to example.com.

Người tạo câu hỏi

If I visit one of my public blogs like a person that is not logged in, they are fine.

If I visit one of my public blogs like a person that is not logged in, they are fine.

Người tạo câu hỏi

This is not a commercial blog service. WordPress dot com

This is not a commercial blog service. WordPress dot com

Người tạo câu hỏi

There is So much that comes up on that console when I do that

Do you want me to copy and send to you. There is a lot

Is this session public or private. I am not sure I should copy all that information on if this is not private

There is So much that comes up on that console when I do that Do you want me to copy and send to you. There is a lot Is this session public or private. I am not sure I should copy all that information on if this is not private
jscher2000
  • Top 10 Contributor
8960 giải pháp 73425 câu trả lời
Được đăng

This is public!

I would expect only a few lines to be added by the attempt to log in (avoid closing and opening the console, since that adds a greeting each time). But then I guess you would see all the URLs for the login page again. I'd focus just on the first few items: your login request, any error/response, up to getting the login page back again.

If it doesn't provide any insight, I would try WordPress's forums: http://en.forums.wordpress.com/

This is public! I would expect only a few lines to be added by the attempt to log in (avoid closing and opening the console, since that adds a greeting each time). But then I guess you would see all the URLs for the login page again. I'd focus just on the first few items: your login request, any error/response, up to getting the login page back again. If it doesn't provide any insight, I would try WordPress's forums: http://en.forums.wordpress.com/

Người tạo câu hỏi

I think you and I have worked long enough today.

I will contact WordPress tomorrow and see if they can solve the problem.

Thank you for all the time you have spent trying to solve this problem.

MistyRain

I think you and I have worked long enough today. I will contact WordPress tomorrow and see if they can solve the problem. Thank you for all the time you have spent trying to solve this problem. MistyRain

Người tạo câu hỏi

Surprise

Problem Solved

Turned on third party cookies

Surprise Problem Solved Turned on third party cookies
jscher2000
  • Top 10 Contributor
8960 giải pháp 73425 câu trả lời
Được đăng

Hi MistyRain, I'm glad you found that.

The private browsing test should have allowed third party cookies temporarily within the private window. Apparently that test didn't work as expected. I'll have to suggest manually checking cookie settings next time.

Hi MistyRain, I'm glad you found that. The private browsing test should have allowed third party cookies temporarily within the private window. Apparently that test didn't work as expected. I'll have to suggest manually checking cookie settings next time.

Người tạo câu hỏi

Hello

I found that information in a WP support forum. Really glad you suggested that.

I am going to mark this problem "solved"

Thanks and have a great day.

Hello I found that information in a WP support forum. Really glad you suggested that. I am going to mark this problem "solved" Thanks and have a great day.